HP ProBook Notebook PCUser Guide
Securing system devices ... 99Viewing Computer Setup S
7. Slide the service access door latches (1) inward. Slide the service access door toward the batterybay. Then lift up the forward edge of the service
9. Insert a new memory module:a. Align the notched edge (1) of the memory module with the tab in the memory module slot.CAUTION: To prevent damage to
12. Slide the lock latch (4) to the right until it locks.NOTE: You can identify the lock latch by the red marking on the latch.13. Replace the battery
10 SecurityProtecting the computerNOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent aproduct from being mis
Using passwordsMost security features use passwords. Whenever you set a password, write down the password andstore it in a secure location away from t
BIOS administrator passwords FunctionDriveLock master password Protects access to the internal hard drive that is protected byDriveLock. It is also us
To change this password in Computer Setup, follow these steps:1. Turn on or restart the computer, and then press esc while the “Press the ESC key for
Using Computer Setup DriveLockCAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable,record the DriveLock user pass
NOTE: The DriveLock confirmation is case sensitive.11. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen
Removing DriveLock protectionTo remove DriveLock protection in Computer Setup, follow these steps:1. Turn on the computer, and then press esc while th
Dynamically choosing a boot device using the F9 prompt ... 124Setting a MultiBoot Express prompt ...
Removing Automatic DriveLock protectionTo remove DriveLock protection in Computer Setup, follow these steps:1. Turn on or restart the computer, and th
Using Computer Setup security featuresSecuring system devicesYou can disable or enable system devices from the following menus in Computer Setup:●Boot
Viewing Computer Setup System InformationThe System Information feature in Computer Setup provides 2 types of system information:●Identification infor
Using antivirus softwareWhen you use the computer to access e-mail, a network, or the Internet, you expose the computer tocomputer viruses. Computer v
Using HP ProtectTools Security Manager (select modelsonly)HP ProtectTools Security Manager software is preinstalled on select computer models. This so
Using the fingerprint readerNOTE: The location of the fingerprint reader varies by computer model.Locating the fingerprint readerThe fingerprint reade
Enrolling your fingerprintsIf your computer has a fingerprint reader built in or connected, the HP ProtectTools Security ManagerSetup wizard guides yo
11 Software updatesUpdating softwareUpdated versions of the software provided with your computer are available either through the HPSoftware Update ut
To update the software using the HP Web site, follow these steps:1. Identify your computer model, product category, and series or family. Prepare for
Downloading a BIOS updateCAUTION: To prevent damage to the computer or an unsuccessful installation, download and installa BIOS update only when the c
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NOTE: After a message on the screen reports a successful installation, you may delete thedownloaded file from your hard drive.Updating programs and dr
models. Select Show software for all supported models. If you have used HP SoftPaq DownloadManager previously, go to step 3.a. Select your operating s
12 Backup and recoveryTo protect your information, use the Windows® Backup utility (select models only) to back up files andfolders or create recovery
Backing up your informationRecovery after a system failure is as complete as your most current backup. You should create yourinitial backup immediatel
Performing a recoveryIn case of system failure or instability, the computer provides the following tools to recover your files:●Windows recovery tools
13 Computer SetupStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operating systemis not work
To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes, click the Exit icon in th
File menuSelect To do thisSystem Information●View identification information for the computer and thebatteries in the system.●View specification infor
Select To do thisUser Management (requires a BIOS administrator password)●Create a new BIOS user account.●View a list of ProtectTools users.Password P
Select To do thisBoot Options●Set a Startup Menu delay (in seconds).●Set the MultiBoot Express Boot Popup delay in seconds.●Enable/disable Custom Logo
1 FeaturesIdentifying hardwareComponents included with the computer may vary by region and model. The illustrations in this chapteridentify the standa
Select To do thisNOTE: Availability of the options above varies bycomputer model.●Enable/disable HP DayStarter (enabled by default).●Enable/disable HP
Select To do thisBuilt-In Device Options●Enable/disable the wireless button state (enabled bydefault).●Enable/disable the embedded WLAN device (enable
Select To do thisSet Security Level Change, view, or hide security levels for all BIOS menu items.Restore Security Defaults Restore the default securi
14 MultiBootAbout the boot device orderAs the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility,which is e
Enabling boot devices in Computer SetupThe computer will boot to a USB device or a NIC device only if the device has first been enabled inComputer Set
Considering boot order changesBefore changing the boot order, note the following considerations:●When the computer restarts after the boot order has b
Choosing MultiBoot preferencesYou can use MultiBoot in the following ways:●To set a new boot order that the computer uses each time it is turned on, b
Setting a MultiBoot Express promptTo start Computer Setup and set the computer to display the MultiBoot startup location menu each timethe computer is
15 Management and printingUsing Client Management SolutionsClient Management Solutions software provides standards-based solutions for managing client
Managing and updating softwareHP provides HP SSM (System Software Manager) for managing and updating software on clientcomputers.HP SSM (System Softwa
Component Description(2) TouchPad* Moves the pointer and selects or activates items on the screen.(3) Left TouchPad control* Functions like the left b
IndexAAC adapterconnecting 58identifying 11administrator password 92airport security devices 70antennas 9applications key, Windows 5audio devices, con
setting MultiBoot Expressprompt 125System Configurationmenu 116computer setup 113Computer Setup utility 126connecting to a LAN 25connecting to a WLAN
switching screen image 37using 36HP 3D DriveGuard 72HP Broadband WirelessModule 13HP Connection Managersoftware 15HP DayStarter 118HP FastLook 39, 11
Ooperating systemMicrosoft Certificate ofAuthenticity label 12Product Key 12operating system controls 16Operating System disc 112optical discinserting
updating 105updating programs anddrivers 108sound mute light 3speakersidentifying 5Standbyexiting 54initiating 54Standby hotkey 36start-up test 115sto
Component Description(6) Wireless light●White: An integrated wireless device, such as a wireless localarea network (WLAN) device, HP Mobile Broadband
Component Description(1) Power button●When the computer is off, press the button to turn onthe computer.●When the computer is on, press the button to
Component Description(2) fn key Executes frequently used system functions when pressed incombination with a function key or the esc key.(3) Windows lo
Right-side componentsComponent Description(1) Battery light●Amber: A battery is charging.●White: A battery is close to full charge capacity.●Off: If t
Component Description(5) Audio-out (headphone)/Audio-in (microphone)jackProduces sound when connected to optional powered stereospeakers, headphones,
© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice
Bottom componentsComponent Description(1) Battery release latches (2) Release the battery from the battery bay.(2) Battery bay Holds the battery and t
Display components Component Description(1) Internal display switch Turns off the display and initiates Standby if the display is closedwhile the powe
Component Description(1) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate withwireless wide-area networks (WWA
Additional hardware componentsComponent Description(1) Power cord* Connects an AC adapter to an AC outlet.(2) AC adapter Converts AC power to DC power
◦Part number/Product number (p/n) (3). This number provides specific information about theproduct's hardware components. The part number helps a
2 Wireless, local area network, andmodemUsing wireless devicesWireless technology transfers data across radio waves instead of wires. Your computer is
Identifying wireless and network iconsIcon Name DescriptionWireless (connected) Identifies the location of the wireless light and the wireless hotkey
Using the wireless hotkeyThe computer has a wireless hotkey (fn+f9), one or more wireless devices, and one or two wirelesslights, depending on the mod
Using operating system controlsSome operating systems also offer a way to manage integrated wireless devices and the wirelessconnection. For example,
Protecting your WLANBecause the WLAN standard was designed with only limited security capabilities—basically to foil casualeavesdropping rather than m
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Connecting to a WLANTo connect to the WLAN, follow these steps:1. Be sure that the WLAN device is on. If it is on, the wireless light is white. If the
is a mobile phone network operator. Coverage for HP Mobile Broadband is similar to mobile phone voicecoverage.When used with mobile network operator s
7. Insert the SIM into the SIM slot, and gently slide the SIM into the slot until it is firmly seated.8. Replace the battery.NOTE: HP Mobile Broadband
7. Press in on the SIM (1), and then remove it from the slot (2).8. Replace the battery.9. Turn the computer right-side up.10. Reconnect external powe
Using a Bluetooth wireless device (select models only)A Bluetooth device provides short-range wireless communications that replace the physical cablec
NOTE: Windows includes the User Account Control feature to improve the security of your computer.You may be prompted for your permission or password f
NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's Website for the latest software.Current network secur
A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs areactive, several will be displayed.4. Select a network,
Using the modemThe modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable(purchased separately). In some countries or re
Connecting a country- or region-specific modem cable adapterTelephone jacks vary by country or region. To use the modem and the modem cable (purchased
iv Safety warning notice
CAUTION: To prevent losing your home country or region settings, do not delete your current modemcountry or region settings. To enable modem use in ot
To determine the dialing mode supported by a telephone line, dial a few digits on the telephone,and then listen for clicks (pulses) or tones. Clicks i
3 Pointing devices and keyboardComponent Description(1) TouchPad off indicator●When the TouchPad is active, the light is off.●When the TouchPad is ina
Using the TouchPadTurning the TouchPad on and offThe TouchPad is turned on at the factory. When the TouchPad is active, the light is off.To turn the T
SelectingUse the left and right TouchPad controls like the corresponding controls on an external mouse.Using TouchPad gesturesThe TouchPad supports a
NOTE: You can scroll and pinch anywhere on the TouchPad surface, including the control area.However, the rotate gesture can be done only on the TouchP
RotatingRotating allows you to rotate items such as photos and pages. To rotate these items, anchor your leftforefinger on the TouchPad. Move the righ
Connecting an external mouseYou can connect an external USB mouse to the computer using one of the USB ports on the computer.A USB mouse can also be c
Function HotkeyDisplay system information fn+escInitiate Standby fn+f1Open the Print Options window fn+f2Open HP Power Assistant fn+f3Switch the scree
To exit Standby, briefly press the power button or press any key on the keyboard.The function of the fn+f1 hotkey can be changed. For example, you can
Table of contents1 Features ...
Decreasing screen brightnessPress fn+f7 to decrease screen brightness. Hold down the hotkey to decrease the brightness levelincrementally.Increasing s
Using HP FastLookFastLook allows you to view and manage calendar, contact, inbox, and task information from MicrosoftOutlook, even when the computer i
NOTE: The embedded numeric keypad will not function while an external keyboard or numeric keypadis connected to the computer, an optional docking devi
Cleaning the TouchPad and keyboardDirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this,clean the TouchPad
4 MultimediaMultimedia featuresYour computer includes multimedia features that allow you to listen to music and view pictures. Yourcomputer may includ
Component Description(1) Internal microphone Records sound.(2) Webcam (select models only) Records audio and video and captures still photographs.(3)
◦To increase volume, press fn+f12.●Windows volume control:a. Click the Volume icon in the notification area, at the far right of the taskbar.b. Increa
Accessing your preinstalled multimedia softwareTo access your preinstalled multimedia software:▲Select Start > All Programs, and then open the mult
To connect external devices such as external speakers, headphones, or a microphone, refer to theinformation provided with the device. For best results
To connect a video or audio device to the HDMI port:1. Connect one end of the HDMI cable to the HDMI port on the computer.2. Connect the other end of
Troubleshooting wireless network problems ... 22Cannot create a WLA
Connecting an external monitor or projectorThe external monitor port connects an external display device such as an external monitor or a projectorto
5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.6. Close the disc tray.7. If you have not selected a media pla
5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.6. Close the disc tray.NOTE: After you insert a disc, a short
Creating (burning) a CD or DVDCAUTION: Observe the copyright warning. It is a criminal offense, under applicable copyright laws,to make unauthorized c
2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outeredges of the disc. Hold the disc by the edges and a
Webcam tipsFor optimum performance, observe the following guidelines while using the webcam:●Be sure that you have the latest version of an instant me
5 Power managementSetting power optionsUsing power-saving statesThe computer has two power-saving states enabled at the factory: Standby and Hibernati
When the computer exits Standby, the power lights turn on and your work returns to the screenwhere you stopped working.NOTE: If you have set a passwor
To show the Power Meter icon in the notification area, follow these steps:1. Select Start > Control Panel > Performance and Maintenance > Pow
3. Modify the Plugged in and Running on batteries settings as needed.4. Click OK.Setting password protection upon exiting StandbyTo set the computer t
Increasing speaker volume ... 38Using HP FastLook ...
Using external AC powerExternal AC power is supplied through one of the following devices:WARNING! To reduce potential safety issues, use only the AC
3. Plug the other end of the power cord into an AC outlet (3).NOTE: Your computer may look slightly different from the illustration in this section.Us
To run Battery Check:1. Connect the AC adapter to the computer.NOTE: The computer must be connected to external power for Battery Check to function pr
3. Slide the battery lock (3) to the right to lock the battery into place.To remove the battery:1. Turn the computer upside down on a flat surface, wi
Charging a batteryWARNING! Do not charge the computer battery while you are onboard aircraft.The battery charges whenever the computer is plugged into
Identifying low battery levelsWhen a battery that is the sole power source for the computer reaches a low battery level, the batterylight blinks.If a
Calibrating a batteryCalibrate a battery under the following conditions:●When battery charge displays seem inaccurate●When you observe a significant c
Step 3: Discharge the batteryThe computer must remain on while the battery is being discharged. The battery can discharge whetheror not you are using
Step 4: Fully recharge the batteryTo recharge the battery:1. Plug the computer into external power and maintain external power until the battery is fu
Disposing of a used batteryWARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not shortexternal contacts; do not
Customizing power schemes ... 56Setting password protection upon exiting Stan
Testing an AC adapterTest the AC adapter if the computer exhibits any of the following symptoms:●The computer will not turn on when connected to the A
6DrivesIdentifying installed drivesYour computer includes a hard drive (with a rotating disc) or a solid-state drive (SSD) with solid-statememory. Bec
CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information,observe these precautions:Before you move a computer
Improving hard drive performanceUsing Disk DefragmenterAs you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolida
Using HP 3D DriveGuardHP 3D DriveGuard protects the hard drive by parking the drive and halting I/O requests under either ofthe following conditions:●
To open the software and change settings, follow these steps:1. Double-click the icon in the notification area, at the far right of the taskbar.– or –
Replacing a hard driveCAUTION: To prevent information loss or an unresponsive system:Shut down the computer before removing the hard drive from the se
10. Pull up the hard drive tab (3), and then lift the hard drive out of the service access bay.To install a hard drive:1. Pull up the hard drive tab (
5. Press down on the door (2) until the until the release latch (3) clicks.6. Slide the lock latch (4) to the right to lock the door into place.NOTE:
7 External devicesUsing a USB deviceUniversal Serial Bus (USB) is a hardware interface that can be used to connect an optional externaldevice, such as
Using HP 3D DriveGuard software ... 72Replacing a hard drive ...
Stopping and removing a USB deviceCAUTION: To prevent loss of information or an unresponsive system, stop a USB device beforeremoving it.CAUTION: To p
Using an eSATA deviceNOTE: The eSATA port also supports an optional USB device.An eSATA port connects an optional high-performance eSATA component, su
Removing an eSATA deviceCAUTION: To prevent loss of information or an unresponsive system, use the following procedure tosafely remove an eSATA device
Using optional external drivesRemovable external drives expand your options for storing and accessing information. A USB drive canbe added by connecti
4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side upover the tray spindle.NOTE: If the tray is not fu
2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outeredges of the disc. Hold the disc by the edges and a
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outeredges of the disc. Hold the disc by the edges and a
8 External media cardsUsing Media Card Reader cardsOptional digital cards provide secure data storage and convenient data sharing. These cards are oft
2. Insert the card into the Media Card Reader, and then push in on the card until it is firmly seated.You will hear a sound when the device has been d
9 Memory modulesThe computer has two memory module slots, which are located on the bottom of the computer, insidethe service access door. The memory c
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