Hp ENVY 17-j120us Notebook PC User Manual

User Guide

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IndexAAC adapter 5testing 49action keysdecrease screen brightness40Help and Support 40identifying 13increase screen brightness 40next track or section

Hhard driveHP 3D DriveGuard 64identifying 15light 7HDMIconfiguring audio 28HDMI portconnecting 27identifying 24HDMI port, identifying 6headphones, con

Rrecovery 82, 83discs 81, 85HP Recovery Manager 84media 85starting 85supported discs 81system 84USB flash drive 85using HP Recovery media 82recovery m

wireless network, securing 75WLAN antennas, identifying 8WLAN device 16, 18WLAN label 16Zzooming touch screen gesture 36zooming TouchPad gesture 31Ind

1 Starting rightThis computer is a powerful tool designed to enhance your work and entertainment. Read thischapter to learn about best practices after

Fun things to do●You know that you can watch a YouTube video on the computer. But did you know that you canalso connect your computer to a TV or gamin

More HP resourcesYou have already used Setup Instructions to turn on the computer and locate this guide. To locateproduct details, how-to information,

2 Getting to know your computerFinding your hardware and software informationLocating hardwareTo find out what hardware is installed on your computer:

Right sideComponent Description(1)Audio-out (headphone) jack/Audio-in(microphone) jackConnects optional powered stereo speakers, headphones,earbuds, a

Left sideComponent Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act a

Component Description(7)Hard drive light●Blinking white: The hard drive is being accessed.● Amber: HP 3D DriveGuard has temporarily parked thehard dri

DisplayComponent Description(1) Internal display switch Turns off the display and initiates Sleep if the display is closedwhile the power is on.NOTE:

TopTouchPadComponent Description(1) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen.NOTE: The TouchPad also su

© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

LightsComponent Description(1)Power light●White: The computer is on.● Blinking white: The computer is in the Sleep state,which is an energy-saving mod

Component Description(4) Caps lock light On: Caps lock is on, which switches the keys to all capitalletters.(5) Fingerprint reader light●White: Th

Component Description(1)Power button●When the computer is off, press the button to turn onthe tablet.● When the computer is on, press the button brief

KeysComponent Description(1) esc key Reveals system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sys

BottomComponent Description(1) HP Triple Bass Reflex Subwoofer Provides superior bass sound.(2) Vents (4) Enable airflow to cool internal componen

Component Description(5) Speakers (2) Produce sound.(6) Service door Provides access to the hard drive bay, the wirelessLAN (WLAN) module slot, an

LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp

3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globeand access information from mil

Because the wireless devices are enabled at the factory, you can use the wireless button to turn on orturn off the wireless devices simultaneously.Usi

Setting up a WLANTo set up a WLAN and connect to the Internet, you need the following equipment:●A broadband modem (either DSL or cable) (1) and high-

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Wireless encryption uses security settings to encrypt and decrypt data that is transmitted overthe network. For more information, from the Start scree

Connecting to a wired networkThere are 2 kinds of wired connections: local area network (LAN) and modem connection. A LANconnection uses a network cab

4 Enjoying entertainment featuresUse your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage yourmusic, and download an

Component Description(3) HP TrueVision HD Webcam Records video and takes still photographs. Swipe from the right edge of theTouchPad or touch screen

Component Description(8)USB 3.0 charging port Connects an optional USB device. The USB 3.0charging port can also charge select models of cellphones an

Connecting headphonesYou can connect wired headphones to the headphone jack on your computer.To connect wireless headphones to your computer, follow t

Checking the soundTo check the audio functions on your computer, follow these steps:Mode Steps1. Swipe from the right edge of the TouchPad or touch sc

Using videoYour HP computer is a powerful video device that enables you to watch streaming video from yourfavorite websites and download video and mov

NOTE: Adjust the screen resolution of the external device, especially if you choose the“Extend” option. From the Start screen, type c, and then select

5 Navigating using touch gestures,pointing devices and the keyboardYour computer allows navigation using touch gestures (select models only) in additi

iv Safety warning notice

To turn a gesture off or on:1. From the Synaptics ClickPad screen, select or clear the check box next to the gesture that youwant to turn on or off.2.

ScrollingScrolling is useful for moving up, down, or sideways on a page or image.● Place two fingers slightly apart on the TouchPad zone and then drag

Rotating (select models only)Rotating allows you to turn items such as photos.● Point to an object, then anchor the forefinger of your left hand in th

Flicking (select models only)Flicking allows you to navigate through screens or quickly scroll through documents.● Place three fingers on the TouchPad

Top-edge swipeThe top-edge swipe allows you to access All apps available on the Start screen.IMPORTANT: When an app is active, the top-edge gesture va

Using touch screen gestures (select models only)A touch screen computer allows you to control items on the screen directly with your fingers.TIP: On t

ScrollingScrolling is useful for moving the pointer up, down, left, or right on a page or image.●Place two fingers on the screen and then drag them in

Rotating (select models only) Rotating allows you to turn items such as photos.●Anchor the forefinger of your left hand on the object you want to rota

Left-edge swipe The left-edge swipe reveals your open apps so that you can switch to them quickly.●Gently swipe your finger inward from the left edge

2. Tap All apps to view available apps.Setting touch screen preferences (select models only)Mode Steps1. Swipe from the right edge of the TouchPad or

Table of contents1 Starting right ...

TIP: The Windows key on the keyboard allows you to quickly return to the Start screen froman open app or the Windows desktop. Pressing the Windows k

Icon Key Descriptionf7 Decreases speaker volume incrementally as long as you hold down the key.f8 Increases speaker volume incrementally as long as yo

Using the hot keys (select models only)A hot key is a combination of the fn key and the esc key, the b key, or the spacebar.To use a hot key:▲Briefly

6 Managing powerYour computer can operate on either battery power or external power. When the computer is onlyrunning on battery power and an AC power

NOTE: Rapid Start Technology can be disabled in Setup Utility (BIOS). If you want to be able toinitiate the Hibernation state, you must enable user-in

NOTE: If you have set a password to be required on wakeup, you must enter your Windowspassword before your work will return to the screen.Setting pass

CAUTION: Removing a user-replaceable battery that is the sole power source for the computer cancause loss of information. To prevent loss of informati

Identifying low battery levelsWhen a battery that is the sole power source for the computer reaches a low or critical battery level,the following beha

Disposing of a user-replaceable batteryWARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not shortexternal cont

Troubleshooting power problemsTest the AC adapter if the computer exhibits any of the following symptoms when it is connected toAC power:●The computer

Using Bluetooth wireless devices (select models only) ... 20Connecting to a wired network ...

Shutting down (turning off) the computerCAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your workbefore shutting do

7 Managing and sharing informationDrives are digital storage devices that help you store, manage, share, and access information. Yourcomputer has an i

Connecting a USB deviceCAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect thedevice.▲Connect the USB cable for the

To disconnect an unpowered external device, stop the device, and then disconnect it from thecomputer. To disconnect a powered external device, turn of

NOTE: If the card is not ejected, pull the card out of the slot.Using optical drivesAn optical disc drive uses laser light to read or store large amou

such a BD movie release is inserted in the drive. Follow the on-screen instructions to install theupdate.●If lines appear on the display when viewing

When the disc tray opens normally1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull outthe tray (2) unt

3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outeredges of the disc. Hold the disc by the edges and a

To share drives on the same network:1.From the Windows desktop, right-click the Wireless icon in the notification area, at the farright of the taskba

8 Maintaining your computerIt is important to perform regular maintenance to keep your computer in optimal condition. Thischapter provides information

Left-edge swipe ... 38Top-edge swipe and bottom-edge swi

●Do not type on the keyboard or move the computer while an optical drive is writing to a disc. Thewrite process is sensitive to vibration.●Before you

2. Open the hard drive connector (1), and then disconnect the hard drive cable (2) from thecomputer.3. Lift the hard drive (3), and then slide it out

4. Remove the hard drive bracket (1), and then remove the connector (2) from the hard drive.To install a hard drive, reverse this procedure.Replacing

Remove the hard drive:1. Loosen the service door screw (1), lift the service door (2), and then remove it (3).2. Open the hard drive connector (1), an

3. Lift the hard drive (3), and then slide it out of the hard drive bay.NOTE: After removing the hard drive from the computer, you must remove the har

works harder to locate files, thus slowing down the computer. Disk Defragmenter consolidates (orphysically reorganizes) the fragmented files and folde

NOTE: To use a dual-channel configuration with a second memory module, be sure that bothmemory modules are identical.To add or replace a memory module

b. Grasp the edge of the memory module (2), and then gently pull the module out of thememory module slot.CAUTION: To prevent damage to the memory modu

9. Replace the service door.10. Replace the battery.11. Turn the computer right-side up, and then reconnect external power and external devices.12. Tu

Updating programs and driversHP recommends that you update your programs and drivers on a regular basis to the latest versions.Updates can resolve iss

Using optical drives ... 54In

Traveling with or shipping your computerIf you have to travel with or ship your computer, here are some tips to keep in mind to keep yourequipment saf

9 Securing your computer andinformationComputer security is essential for protecting the confidentiality, integrity, and availability of yourinformati

●Change your passwords at least every three months.●An ideal password is long and has letters, punctuation, symbols, and numbers.●Before you send your

To set, change, or delete an administrator or power-on password in Setup Utility (BIOS):1. To start Setup Utility (BIOS), turn on or restart the compu

Using your registered fingerprint to log on to WindowsTo log on to Windows using your fingerprint:1. After you register your fingerprints, restart Win

Installing software updatesHP, Microsoft Windows, and third-party software installed on your computer should be regularlyupdated to correct security p

3. Insert the security cable lock into the security cable slot on the computer (3), and then lock thesecurity cable lock with the key.4. Remove the ke

10 Using Setup Utility (BIOS) and SystemDiagnosticsSetup Utility, or Basic Input/Output System (BIOS), controls communication between all the input an

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only

Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly.To start Sy

10 Using Setup Utility (BIOS) and System Diagnostics ... 77Starting Setup

11 Backing up, restoring, and recoveringYour computer includes tools provided by HP and the operating system to help you safeguard yourinformation and

See Creating HP Recovery media on page 81.2. As you add hardware and software programs, create system restore points. A system restorepoint is a snaps

●The creation process can take up to an hour or more. Do not interrupt the creation process.●If necessary, you can exit the program before you have fi

●If you want to recover the computer's original factory partitioning and content, you can choosethe System Recovery option from the HP Recovery m

To use the f11 key:1. Press f11 while the computer boots.– or –Press and hold f11 as you press the power button.2. Select Troubleshoot from the boot o

IMPORTANT: HP Recovery Manager does not automatically provide backups of your personaldata. Before beginning recovery, back up any personal data you w

Removing the HP Recovery partitionHP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drivespace.IMPORTANT: Re

12 SpecificationsInput power The power information in this section may be helpful if you plan to travel internationally with thecomputer.The computer

Operating environmentFactor Metric U.S.TemperatureOperating 5°C to 35°C 41°F to 95°FNonoperating -20°C to 60°C -4°F to 140°FRelative humidity (noncond

13 Electrostatic DischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you re