User Guide
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90 Appendix C Electrostatic discharge ENWW
IndexSymbols/Numerics2-finger pinch zoom TouchPadgesture 26AAC adapter, testing 46AC adapter/battery light 7administrator password 60airport security
HDMI port, identifying 7HDMI, configuring audio 37headphone (audio-out) jack 6headphones and microphones,connecting 34Help and Support hot key 28Hiber
Rreadable media 40recovery 74recovery partition 72refresh 74regulatory informationregulatory label 80wireless certification labels 80reset 74restoring
94 Index ENWW
1WelcomeAfter you set up and register the computer, it is important to take the following steps:●Take a minute to browse the printed Windows Basics gu
Finding informationYou have already used Setup Instructions to turn on the computer and locate this guide. To locateresources that provide product det
Resources For information aboutLimited Warranty*To access this guide, from the Start screen, select theHP Support Assistant app, select My computer, a
4 Chapter 1 Welcome ENWW
2 Getting to know your computerRightComponent Description(1)Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state, a power
Component Description(3)Audio-out (headphone)/Audio-in(microphone) jackConnects optional powered stereo speakers, headphones,earbuds, a headset, or a
LeftComponent Description(1)Power connector Connects an AC adapter.(2) AC adapter/Battery light●White: The AC adapter is connected to external power
DisplayComponent Description(1) Internal microphones (2) Record sound.(2) Webcam light On: The webcam is in use.(3) Webcam (select models only) Recor
TopTouchPadComponent Description(1) TouchPad on/off button and light Turns the TouchPad on and off.(2) TouchPad zone Moves the pointer and selects
© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.AMD is a trademark of Advanced MicroDevices, Inc. Bluetooth is a trademarkowned by its propri
LightsComponent Description(1)Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The computer sh
Component Description(5) TouchPad light ●On: The TouchPad is off.●Off: The TouchPad is on.(6) Caps lock light On: Caps lock is on, which switches
Component Description(1)Power button●When the computer is off, press the button to turn onthe computer.●When the computer is on, press the button brie
KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sy
BottomComponent Description(1)Battery cover release latch and lock Releases the battery cover over the battery bay.(2) Battery bay Holds the battery
Component Description(5) Vents (4) Enable airflow to cool internal components.NOTE: The computer fan starts up automatically tocool internal compone
FrontComponent Description(1) Memory card reader Reads optional memory cards that store, manage,share, or access information.16 Chapter 2 Getting
3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globeand access information from mil
NOTE: On some models, the wireless light is amber when all wireless devices are off.Because the wireless devices are enabled at the factory, you can u
Setting up a WLANTo set up a WLAN and connect to the Internet, you need the following equipment:●A broadband modem (either DSL or cable) (1) and high-
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted overthe network. For more information, access HP Support As
Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network(PAN) of Bluetooth devices. For information about c
22 Chapter 3 Connecting to a network ENWW
4 Navigating using the keyboard, touchgestures and pointing devicesYour computer allows navigation using touch gestures (select models only) in additi
Using pointing devicesNOTE: In addition to the pointing devices included with your computer, you can use an externalUSB mouse (purchased separately) b
Turning the TouchPad off and onTo turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.TappingTo make an on-screen selection, u
ScrollingScrolling is useful for moving up, down, or sideways on a page or image.●Place two fingers slightly apart on the TouchPad zone and then drag
2-finger click2-finger click allows you to make menu selections for an object on the screen.NOTE: Using 2-finger click is the same action as using rig
Using the keyboardThe keyboard and mouse allow you to type select items, scroll and to perform the same functions asusing touch gestures. The keyboard
Hot key combination Descriptionfn+f2 Decreases the screen brightness level.fn+f3 Increases the screen brightness level.fn+f4 Switches the screen image
iv Safety warning notice ENWW
Using the embedded numeric keypadComponent Description(2) fn key Turns the embedded numeric keypad on and off when pressedin combination with the num
Turning the embedded numeric keypad on and offPress fn+num lk to turn on the embedded numeric keypad. Press fn+num lk again to turn off thekeypad.NOTE
32 Chapter 4 Navigating using the keyboard, touch gestures and pointing devices ENWW
5 MultimediaYour computer may include the following:●Integrated speaker(s)●Integrated microphone(s)●Integrated webcam●Preinstalled multimedia software
●Volume buttons●Volume hot keys (specific keys pressed in combination with the fn key)●Volume keysWARNING! To reduce the risk of personal injury, adju
1. From the Start screen, type control panel, and then select Control Panel.2. Select Hardware and Sound, and then select Sound.3. When the Sound wind
IMPORTANT: Be sure that the external device is connected to the correct port on the computer,using the correct cable. Check the device manufacturer&ap
One HDMI device can be connected to the HDMI port on the computer. The information displayed onthe computer screen can be simultaneously displayed on
1. From the Windows desktop, right-click the Speakers icon in the notification area, at the far rightof the taskbar, and then click Playback devices.2
6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is usedthroughout this guide to mean both types of
Table of contents1 Welcome ...
●Disconnect the computer from external power.●On models with a user-replaceable battery, remove the battery.Setting power optionsUsing power-saving st
Enabling and exiting user-initiated HibernationYou can enable user-initiated Hibernation and change other power settings and timeouts using PowerOptio
The computer runs on battery power whenever it is not plugged into external AC power. Computerbattery life varies, depending on power management setti
Using Battery CheckHP Support Assistant provides information on the status of the battery installed in the computer.To run Battery Check:1. Connect th
If the computer is on or in the Sleep state, the computer remains briefly in the Sleep state, and thenshuts down and loses any unsaved information.Res
1. Turn the computer upside down on a flat surface, with the battery bay toward you.2. Slide the battery release latch (1) and battery lock (2) inward
See the Regulatory, Safety and Environmental Notices for proper battery disposal. To access thisguide, from the Start screen, type support, and then s
To test the AC adapter:NOTE: The following instructions apply to computers with user-replaceable batteries.1. Shut down the computer.2. Remove the bat
48 Chapter 6 Power management ENWW
7 External cards and devicesUsing memory card readers (select models only)Optional memory cards provide secure data storage and convenient data sharin
4 Navigating using the keyboard, touch gestures and pointing devices ... 23Using pointing de
1. Save your information and close all programs associated with the memory card.2. Click the remove hardware icon on the Windows desktop in the notifi
Connecting a USB deviceCAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect thedevice.▲Connect the USB cable for the
1. Connect the device to the computer.2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet.3. Turn on the d
8DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. Refer to thefollowing cautions before handling d
Save your work and shut down the computer before adding or replacing a memory module or harddrive.If you are not sure whether the computer is off, tur
3. With the battery bay toward you and insert and tighten the screw (3).4. Insert the battery (see Inserting or removing the battery on page 44).Repla
5. With the battery bay toward you, remove the screw (1), tilt the service door up (2), and then liftthe service door away (3).6. Lift connector (1) t
Installing a hard driveNOTE: Your computer may look slightly different from the illustration in this section.To install the hard drive:1. Insert the h
HP recommends defragmenting your hard drive at least once a month. You may set DiskDefragmenter to run on a monthly schedule, but you can defragment y
9 SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-WindowsComputer Setup utility (BIOS)
Using the power meter and power settings ... 41Setting password protection on wakeup ...
Using passwordsA password is a group of characters that you choose to secure your computer information. Severaltypes of passwords can be set, dependin
Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled
5. When prompted, type your new password again to confirm.6. To save your changes and exit Computer Setup, click the Save icon in the lower-left corne
Using firewall softwareFirewalls are designed to prevent unauthorized access to a system or network. A firewall can be asoftware program you install o
Using the fingerprint reader (select models only)Integrated fingerprint readers are available on select computer models. In order to use the fingerpri
10 MaintenanceAdding or replacing memory modulesThe computer has one memory module compartment. The capacity of the computer can be upgradedby adding
a. Pull away the retention clips (1) on each side of the memory module.The memory module tilts up.b. Grasp the edge of the memory module (2), and then
c. Gently press the memory module (3) down, applying pressure to both the left and rightedges of the memory module, until the retention clips snap int
CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you arenot sure that a cleaning product is safe for your compute
Updating programs and driversHP recommends that you update your programs and drivers on a regular basis with the latestversions. Go to http://www.hp.c
Using Disk Cleanup ... 58Using HP 3D DriveGuard (select models
70 Chapter 10 Maintenance ENWW
11 Backup and recoveryTo protect your information, use Windows backup and restore utilities to back up individual files andfolders, back up your entir
NOTE: If you are unable to boot (start up) your computer and you cannot use the system repairmedia you previously created (select models only), you mu
1. If possible, back up all personal files.2. If possible, check for the presence of the Recovery Image partition: From the Start screen, typepc, and
Using Windows Refresh or Windows ResetWhen your computer is not working properly and you need to regain system stability, the WindowsRefresh option al
12 Using Setup Utility (BIOS) and HP PCHardware Diagnostics (UEFI)Setup Utility, or Basic Input/Output System (BIOS), controls communication between a
Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only
Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to rundiagnostic t
78 Chapter 12 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ENWW
13 SupportContacting supportIf the information provided in this user guide or HP Support Assistant does not address yourquestions, you can contact sup
Determining the BIOS version ... 75Downloading a BIOS update .
LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp
14 Specifications●Input power●Operating environmentInput powerThe power information in this section may be helpful if you plan to travel international
Operating environmentFactor Metric U.S.TemperatureOperating (writing to optical disc) 5°C to 35°C 41°F to 95°FNonoperating -20°C to 60°C -4°F to 140°F
A Traveling with the computerFor best results, follow these traveling and shipping tips:●Prepare the computer for traveling or shipping:◦Back up your
◦Check the computer-related customs regulations for each country or region on youritinerary.◦Check the power cord and adapter requirements for each lo
B TroubleshootingTroubleshooting resources●Access website links and additional information about the computer through HP SupportAssistant. To access H
The computer screen is blankIf the screen is blank but you have not turned off the computer, one or more of these settings may bethe cause:●The comput
An external device is not workingFollow these suggestions if an external device does not function as expected:●Turn on the device according to the man
◦The playback window in the multimedia program may close. To return to playing the disc,click the Play button in your multimedia program to restart th
C Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you rec
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