HP LASERJET CP1510 User Manual

HP Color LaserJet CP1510 Series PrinterUser Guide

HP LaserJet print supplies ... 141Return and recycling ins

6. Push down on the DIMM until both latches engage the DIMM. When the installation is correct, themetal contacts are not visible.NOTE: If you have dif

Enable memoryIf you installed a memory DIMM, set the printer driver to recognize the newly added memory.Enable memory for Windows1. On the Start menu,

92 Chapter 9 Manage and maintain ENWW

10 Solve problems●Basic troubleshooting checklist●Control-panel and status-alert messages●Jams●Print-quality problems●Performance problems●Product sof

Basic troubleshooting checklistIf you are experiencing problems with the product, use the following checklist to identify the cause ofthe problem:●Is

Control-panel and status-alert messagesThe control-panel messages indicate the current product status or situations that might require action.Status-a

Control-panel message Status alert Description Recommended actionthe product power on and wait forit to initialize.Turn off the product, wait at least

Control-panel message Status alert Description Recommended actionIf you are using a surge protector,remove it. Plug the productdirectly into the wall

Control-panel message Status alert Description Recommended actionFront Door open The product front door is open. Close the door.Genuine HP supply inst

Control-panel message Status alert Description Recommended actionMisprintPress [OK]Print media has been delayed asit moves through the product.Press O

1Basics●Product comparison●Product features●WalkaroundENWW 1

Control-panel message Status alert Description Recommended actionTray 2 jamClear jam and then Press [OK]The product has detected a jam. Clear the jam

JamsUse this illustration to find the locations of jams. For instructions to clear jams, see Clear jamson page 103.13241 Output bin2 tray 13 tray 24 F

Common causes of jamsCommon causes of jams1Cause SolutionThe paper length and width guides are not adjusted correctly. Adjust the guides so they are a

Clear jamsJam in tray 1NOTE: If the sheet tears, make sure that all of the fragments are removed before you resume printing.1. If you can see the jamm

4. Remove the jammed sheet by pulling it straight out.CAUTION: Do not pull up on the jammed sheet. Be sure to pull it straight out.5. Push up on two t

2. Remove the jammed sheet by pulling it straight out.3. Replace tray 2.214. Press OK to continue printing.Jam in fuser area1. Open the rear door.ENWW

2. Remove any jammed sheets.NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing.3. Close the rear door.106 C

Jam in output bin1. Look for jammed paper in the output bin area.2. Remove any visible media.NOTE: If the sheet tears, make sure that all fragments ar

Print-quality problemsOccasionally, you might encounter problems with print quality. The information in the following sectionshelps you identify and r

General print quality issuesThe following examples depict Letter-size paper that has passed through the product short-edge first.These examples illust

Product comparisonHP Color LaserJet CP1510 Series Printer●Prints up to 12 pages per minute (ppm) on letter-size media or A4-size media in monochrome (

Problem Cause SolutionThe amount of background tonershading becomes unacceptable.Very dry (low humidity) conditions canincrease the amount of backgrou

Problem Cause SolutionMarks repeatedly appear at evenintervals on the printed side of the page.The device is not set to print on the typeof media on w

Problem Cause SolutionThe printed page is curled or wavy. The device is not set to print on the typeof media on which you want to print.In the printer

Problem Cause SolutionAn image that appears at the top of thepage (in solid black) repeats fartherdown the page (in a gray field).Software settings mi

Problem Cause SolutionA color is printing inconsistently after youload a new print cartridge.Another print cartridge might bedefective.Remove the prin

Use HP ToolboxFX to troubleshoot print-quality problems NOTE: Before proceeding, print a Supplies status page to see the approximate number of pagesre

Calibrate the productIf you experience any print-quality problems, calibrate the product.1. Open HP ToolboxFX. See View the HP ToolboxFX on page 69.2.

Performance problemsProblem Cause SolutionPages print but are totally blank. The sealing tape might still be in the printcartridges.Verify that the se

Product software problemsProblem SolutionA printer driver for the product is not visible in the Printer folder●Reinstall the product software.NOTE: Cl

Macintosh problemsSolve problems with Mac OS XNOTE: If you are installing the product using a USB connection, do not connect the USB cable to thedevic

Economical printing●Provides N-up printing (printing more than one page on a sheet).●The printer driver provides the option to manually print on both

The printer driver does not automatically set up your selected product in the Print Center or Printer Setup Utility.CauseSolution<LANG>.LPROJ, w

When connected with a USB cable, the product does not appear in the Print Center or Printer Setup Utility after the driver is selected.CauseSolutionHa

122 Chapter 10 Solve problems ENWW

A Supplies and accessories●To order supplies in the U.S., go to www.hp.com/sbso/product/supplies.●To order supplies worldwide, go to www.hp.com/ghp/bu

Order parts, accessories, and suppliesSeveral methods are available for ordering parts, supplies, and accessories.Order directly from HPYou can obtain

Part numbersTable A-1 Spare parts and replacement suppliesPart Part number Type/sizePrint cartridgesFor informationabout the yield forthe cartridges,

Part Part number Type/sizeMedia C2934A 50 sheetsHP Color LaserJet Transparencies (letter)C2936A 50 sheetsHP Color Laser Transparencies (A4)Q1298A HP L

B Service and supportENWW 127

Hewlett-Packard limited warranty statementHP PRODUCT DURATION OF LIMITED WARRANTYHP Color LaserJet CP1215/CP1515/CP1518 Series printers One-year limit

Print cartridge limited warranty statementThis HP product is warranted to be free from defects in materials and workmanship.This warranty does not app

WalkaroundFront view15246731 Output bin (holds 125 sheets of standard paper)2 Front door (provides access to the print cartridges)3 Tray 1 (single-she

HP Customer CareOnline ServicesFor 24-hour access to updated HP device-specific software, product information, and supportinformation through an Inter

HP ToolboxFXTo check the device status and settings and view troubleshooting information and online documentation,use HP ToolboxFX. You must have perf

HP maintenance agreementsHP has several types of maintenance agreements that meet a wide range of support needs.Maintenance agreements are not part of

Repack the productIf your product needs to be moved or shipped to another location, perform the following procedure torepack it.CAUTION: Shipping dama

Service information formWHO IS RETURNING THE EQUIPMENT? Date:Person to contact: Phone:Alternate contact: Phone:Return shipping address: Special shipp

C Specifications●Physical specifications●Operating-environment specifications●Electrical specifications●Power-consumption specifications●Acoustic emis

Physical specificationsTable C-1 Physical specificationsHeight Depth Width Weight254 mm (10.0 inches) 436 mm (17.2 inches) 399 mm (15.7 inches) 18.20

Electrical specificationsWARNING! Power requirements are based on the country/region where the product is sold. Do notconvert operating voltages. This

Acoustic emissionsTable C-5 HP Color LaserJet CP1510 Series1,2Sound power level Declared per ISO 9296Printing (12 ppm)3LWAd = 6.1 Bels (A) [61dB (A)]

D Regulatory information●FCC regulations●Environmental product stewardship program●Declaration of conformity●Safety statementsENWW 139

3 Power switch4 Power connectionControl-panel walkaroundThe product has the following items on the control panel.1 Ready light (green): The Ready ligh

FCC regulationsThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC rules. T

Environmental product stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen

Return and recycling instructionsUnited States and Puerto RicoThe enclosed label in the HP LaserJet toner cartridge box is for the return and recyclin

Disposal of waste equipment by users in private households in theEuropean UnionThis symbol on the product or on its packaging indicates that this prod

Declaration of conformityDeclaration of Conformityaccording to ISO/IEC 17050-1 and EN 17050-1; DoC#: BOISB-0603–00–rel. 1.0Manufacturer’s Name: Hewlet

Safety statementsLaser safetyThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations

Laser statement for FinlandLuokan 1 laserlaiteKlass 1 Laser ApparatHP Color LaserJet CP1215/CP1515/CP1518 Series, laserkirjoitin on käyttäjän kannalta

Substances Table (China)󱈊󰤶 根据中国 子信息 品 染控制管理 法的要求而出台Table D-1 󲧽有毒有害物 表部件名称󲧽有毒有害物和元素󳆚 (Pb) 汞 (Hg)󳈞 (Cd)󳇁六价 (Cr(VI))󰮉󱴩多苯 (PBB)󰮉󲹯多二苯(PBDE)打印引擎X O X X

148 Appendix D Regulatory information ENWW

IndexSymbols/Numerics2-sided printing 35500–sheet tray. See tray 3<Color> in wrong position errormessage 97Aaccessibility features 3accessorieso

8Back arrow ( ) button: Use this button for the following actions:●Exit the control-panel menus.●Scroll back to a previous menu in a submenu list.●Scr

locating 4memory card sharing,setting 26menu map, printing 45menus 44messages, troubleshooting 95Network config. menu 48network services, setting, IPv

HP ImageREt 3600 54HP Instant Support ProfessionalEdition (ISPE) 130HP JetReady 8HP Toolbox FXAlerts tab 71Status tab 70HP ToolboxFXabout 11, 69densi

Service 49System Setup 46using 44mercury-free product 142messages, control panel 95Microsoft Office Basic Colorspalette, printing 56misprint error mes

non-HP 83order message 99recycling 141replace message 99replacing 85status gauges 42status, viewing with HP ToolboxFX 70storage 83supplies status page

special paperguidelines 18specificationsacoustic 138documentation 126electrical 137environment 136features 2model and serial number 6physical 136skew

Vvertical lines,troubleshooting 109Wwarrantyextended 132print cartridges 129product 128watermarkscover page (Macintosh) 37wavy paper, troubleshooting

156 Index ENWW

© 2007 Hewlett-Packard Development Company, L.P.www.hp.com*CC378-90901**CC378-90901*CC378-90901

2Software●Product software●Supported operating systems and printer drivers●Additional drivers●Priority for print settings●Open the printer driver and

Product softwareThe printing-system software is included with the product. See the getting started guide for installationinstructions.The printing sys

Priority for print settingsChanges to print settings are prioritized depending on where the changes are made:NOTE: The names of commands and dialog bo

Open the printer driver and change the print settingsOperating System To change the settings for allprint jobs until the softwareprogram is closedTo c

Remove software from Windows operating systems1. Click Start, and then click All Programs.2. Click HP, and then click HP Color LaserJet CP1510 Series.

Software for networksHP Web JetadminHP Web Jetadmin is a browser-based management tool for network-connected printers within yourintranet. It should b

3 Paper and print media●Understand paper and print media use●Supported paper and print media sizes●Supported paper types and tray capacity●Special pap

Understand paper and print media useThis product supports a variety of paper and other print media in accordance with the guidelines in thisuser guide

Supported paper and print media sizesThis product supports a number of paper sizes, and it adapts to various media.NOTE: To obtain best print results,

Size Dimensions Tray 1 Tray 2Envelope C5 162 x 229 mm (6.93 x 9.84 inches)Envelope B5 176 x 250 mm (6.7 x 9.8 inches)EnvelopeMonarch98 x 191 mm (3.9 x

Supported paper types and tray capacityMedia type Dimensions1Weight Capacity2Paper orientationPaper, including thefollowing types:●Plain●Letterhead●Co

Special paper or print media guidelinesThis product supports printing on special media. Use the following guidelines to obtain satisfactoryresults. Wh

Load paper and print mediaLoad tray 1NOTE: Place the media into tray 1 with the side to be printed on face-up and the top toward the product.1. Place

HP Color LaserJet CP1510 Series PrinterUser Guide

●To load Legal-size paper, extend the tray by pressing and holding the extension tab whilepulling the front of the tray toward you.NOTE: When it is lo

4 I/O configuration●USB connection●Network connection●Network configurationENWW 21

USB connectionNOTE: Do not connect the USB cable before installing the software. The installation program will notifyyou when the USB cable should be

Network configurationTo configure network parameters on the product, use the product control panel, the embedded Webserver, or, for Windows operating

Use the embedded Web server or the HP ToolboxFXYou can use the embedded Web server (EWS) or HP ToolboxFX to view or change the IP configurationsetting

Use the product control panelConfigure the TC/IP settingsYou can configure the IP address manually or automatically.Manual configuration1. On the cont

Show or hide the IP address on the control panelNOTE: When Show IP address is On, the IP address will alternately appear on the control-paneldisplay w

Restore defaults (network settings)1. On the control-panel menu, press OK.2. Use the Left arrow () or the Right arrow ( ) button to select Network con

Table 4-4 IP addressingService name DescriptionDHCP (Dynamic Host Configuration Protocol) For automatic IP address assignment. The DHCP serverprovide

Configure IP parametersTCP/IP configuration parameters can be configured manually, or they can be automatically downloadedby using DHCP or BOOTP each

Copyright and License© 2007 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

30 Chapter 4 I/O configuration ENWW

5 Print tasks●Use features in the Windows printer driver●Use features in the Macintosh printer driver●Stop a print requestENWW 31

Use features in the Windows printer driverChange the print driver to match the media type and sizeSelecting media by type and size results in signific

If the status lights on the control panel continue to blink after you cancel a print job, the computer is stillsending the job to the product. Either

Print-quality settingsPrint-quality settings affect print resolution and toner usage.1. On the File menu in the software program, click Print.2. Selec

You can also use the scroll bar to adjust the percentage.4. Click OK.Print a document onto a different paper size1. On the File menu in the software p

5. Click OK.6. Open the Print dialog in the software program from which you are printing. In most programs thisis done by clicking File and then Print

Use features in the Macintosh printer driverWhen you print from a software program, many of the printer features are available from the printerdriver.

4. Next to Layout Direction, select the order and placement of the pages on the sheet.5. Next to Borders, select the type of border to print around ea

Stop a print requestYou can stop a print request by using the product control panel or using your software program. Forinstructions on how to stop a p

Table of contents1 BasicsProduct comparison ...

40 Chapter 5 Print tasks ENWW

6 Control panel●Understand control-panel features●Use the control-panel menus●Use the product control panel in shared environmentsENWW 41

Understand control-panel featuresThe product has the following lights and buttons on the control panel:1 Ready light (green): The Ready light is on wh

8Back arrow ( ) button: Use this button for the following actions:●Exit the control-panel menus●Scroll back to a previous menu item in a submenu list.

Use the control-panel menusUse the menus1. Press OK to open the menus.2. Press the Left arrow () or Right arrow ( ) button to navigate through the lis

Reports menuUse the Reports menu to print reports that provide information about the product.Menu item DescriptionDemo page Prints a color page that d

System setup menuUse this menu to establish basic product settings. The System setup menu has several sub-menus.Each is described in the following tab

Menu item Sub-menu item Sub-menu item DescriptionCalibration mode: Determines the typeof calibration that the product usesduring the calibration proce

Network config. menuUse this menu to establish network configuration settings.Menu item Sub-menu item DescriptionTCP IP config AutomaticManualSelect A

Service menuUse this menu to restore default settings, clean the product, and activate special modes that affect printoutput.Menu item DescriptionRest

Network configuration ... 23Set

Use the product control panel in shared environmentsIf your product is shared with other users, adhere to the following guidelines to ensure successfu

7Color●Manage color●Advanced color use●Match colors●HP Basic Color Match toolENWW 51

Manage colorSetting color options to Automatic typically produces the best possible print quality for color documents.However, you sometimes might wan

Setting description Setting optionsNeutral GraysThe Neutral Grays setting determines the method forcreating gray colors used in text, graphics, andpho

Advanced color useThe product provides automatic color features that generate excellent color results. Carefully designedand tested color tables provi

NOTE: Factors such as the type of monitor you use and the room lighting can affect the appearanceof colors on your screen. For more information, see M

Match colorsThe process of matching printer output color to your computer screen is complex, because printers andcomputer monitors use different metho

HP Basic Color Match toolThe HP Basic Color Match tool allows you to adjust spot color in your printed output. For example, youcan match the color of

58 Chapter 7 Color ENWW

8 PhotoNOTE: This section applies only to the HP Color LaserJet CP1518ni product.●Insert a memory card●Change memory card default settings●Print photo

6 Control panelUnderstand control-panel features ...

Insert a memory cardThe HP Color LaserJet CP1518ni product can read the following memory-card types:●CompactFlash (CF) Type 1 and Type 2●Memory Stick,

Insert and remove a memory cardNOTE: The HP Color LaserJet CP1518ni recognizes memory cards up to 2 GB.1. Push the memory card into the appropriate me

Change memory card default settingsThe HP Color LaserJet CP1518ni product comes with default settings that you can change for photoprinting from the p

Print photos directly from the memory cardUse the control panel to print directly from a memory card and to change the settings for a print job.Print

Print all of the photos from the memory card1. Insert the memory card into the product. The message Main menu Photo menu displays.2. Use the Left arro

PictBridgeUse the PictBridge slot and a USB cable to connect a compatible digital camera or camcorder to theHP Color LaserJet CP1518ni. You can then p

3. Turn the camera or camcorder on. Follow the manufacturer instructions for direct printing from thedevice.4. When you are finished printing photos d

9 Manage and maintain●Print information pages●HP ToolboxFX●Use the embedded Web server●Configure the product using a Macintosh●Manage supplies●Replace

Print information pagesUse the control panel to print configuration and supplies status pages that give details about the productand its current setti

HP ToolboxFXHP ToolboxFX is a program that you can use to complete the following tasks:●Check the product status.●Configure the product settings.●Conf

PCL5c ... 74PostScript ...

StatusThe Status folder contains links to the following main pages:●Device status. This page indicates product conditions such as a jam or an empty tr

AlertsThe Alerts folder contains links to the following main pages:●Set up Status Alerts. Set up the product to send you pop-up alerts for certain eve

●Color Printing Tools. Open Microsoft Office Basic Colors or the full palette of color with associatedRGB values. For more information about Microsoft

Device SettingsThe Device Settings folder contains links to the following main pages:●Device Information. View information such as the product descrip

Paper HandlingUse these options to configure your default settings. These are the same options that are available onthe control-panel menus on the con

Print QualityUse these options to improve the appearance of your print jobs. These are the same options that areavailable on the control panel menus.

Extended Print ModesCAUTION: These advanced settings should only be used to improve print quality. Changing thesesettings can have a significant impac

Optimize●Background TonerSelect On to reduce background printing on glossy media.●Extra Drum CleaningSelect On to reduce the residue left by high-acid

Network SettingsThe network administrator can use this tab to control the network-related settings for the product whenit is connected to an IP-based

Use the embedded Web serverWhen the product is connected to the network, the embedded Web server is automatically available.You can open the embedded

Use HP ToolboxFX to troubleshoot print-quality problems ... 115Calibrate the product ...

Embedded Web server sectionsThe table below describes the basic screens of the embedded Web server.Tab or section DescriptionStatus tabProvides produc

Tab or section DescriptionSettings tabProvides the ability to configure theproduct from your computer.●Device Information: Allows you to name the prod

Configure the product using a MacintoshThe HP embedded Web server (EWS) is accessed by clicking the Utility button when viewing the printqueue. This o

Manage suppliesPrint-cartridge storageDo not remove the print cartridge from its package until you are ready to use it.CAUTION: To prevent damage to t

Auto continueAn Order Supplies message appears when a print cartridge is nearing the end of its life. A Replacesupplies message appears when the print

Replace print cartridges1. Open the front door.2. Pull out the print-cartridge drawer.3. Grasp the handle on the old print cartridge and then pull the

5. Remove the orange, plastic shield from the bottom of the new print cartridge.CAUTION: Do not touch the imaging drum on the bottom of the print cart

8. Close the print-cartridge drawer.9. Close the front door.10. Place the old print cartridge in the box for the new print cartridge. Follow the recyc

Work with memoryProduct memoryThe product has one dual inline memory module (DIMM) slot. Use the DIMM slot to upgrade the productwith the following it

3. To replace a DIMM that is currently installed, spread the latches apart on each side of the DIMMslot, lift the DIMM up at an angle, and pull it out