User Guide
Entering MultiBoot Express preferences ... 85Using System Diagnostics ...
14 SpecificationsInput powerThe power information in this section may be helpful if you plan to travel internationally with thecomputer.The computer o
A Traveling with the computerFor best results, follow these traveling and shipping tips:●Prepare the computer for traveling or shipping:◦Back up your
B TroubleshootingThe following sections are included in this appendix:Troubleshooting resources● Access website links and additional information about
The computer screen is blankIf the screen is blank but you have not turned off the computer, one or more of these settings may bethe cause:●The comput
An external device is not workingFollow these suggestions if an external device does not function as expected:●Turn on the device according to the man
A movie is not visible on an external display1. If both the computer display and an external display are turned on, press fn+f4 one or moretimes to sw
C Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you rec
IndexAAC adapter, testing 43AC adapter/battery light 11accessory battery connector,identifying 13administrator password 61airport security devices 53a
GGPS 20graphics modes, switching 44Hhard driveexternal 52HP 3D DriveGuard 59installing 57removing 56hard drive light 8hard drive recovery 77hard drive
external monitor 9, 34Intel Wireless Display 36Thunderbolt 10USB 9, 10VGA 34powerbattery 39conserving 42options 37power button 37power button, identif
1WelcomeAfter you set up and register the computer, it is important to take the following steps:●Take a minute to browse the printed Windows 8 Basics
Windows button, identifying 7wireless button 15wireless certification label 89wireless controlsbutton 15operating system 15wireless light 5, 15wireles
Finding informationThe computer comes with several resources to help you perform various tasks.Resources For information aboutSetup Instructions poste
Resources For information aboutLimited Warranty*To access this guide, from the Start screen, select theHP Support Assistant app, select My computer, a
2 Getting to know your computerTopTouchPadComponent Description(1) Pointing stick Moves the pointer and selects or activates items on thescreen.(2)
LightsComponent Description(1)Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The computer is off.(2) Caps l
Buttons and fingerprint reader (select models only)Component Description(1)Power button●When the computer is off, press the button to turn onthe compu
Component Description(4)Volume mute button Mutes and restores speaker sound.(5) Fingerprint reader (select models only) Allows a fingerprint logon t
FrontComponent Description(1)Wireless light●White: An integrated wireless device, such as awireless local area network (WLAN) device and/or a Bluetoot
RightComponent Description(1)Memory card reader Reads data from and writes data to memory cards such asSecure Digital (SD).(2)Audio-out (headphone) ja
© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice
LeftComponent Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as ade
Rear Component Description(1)USB 3.0 port Connects optional USB 3.0 devices and provideenhanced USB power performance.NOTE: For details about differe
DisplayComponent Description(1) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wirelesslocal area netwo
BottomComponent Description(1)Battery release latch Releases the battery.(2) Battery bay Holds the battery.(3)SIM slot Supports a wireless subscribe
Component Description(8) Vents (3) Enable airflow to cool internal components.NOTE: The computer fan starts up automatically tocool internal compone
3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globeand access information from mil
Using operating system controlsThe Network and Sharing Center allows you to set up a connection or network, connect to a network,and diagnose and repa
Setting up a WLANTo set up a WLAN and connect to the Internet, you need the following equipment:● A broadband modem (either DSL or cable) (1) and high
Connecting to a WLANTo connect to the WLAN, follow these steps:1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. I
include a SIM that is preinstalled in the battery bay. If the SIM is not preinstalled, it may be providedin the HP Mobile Broadband information provid
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
10. Reconnect external devices.11. Turn on the computer.To remove a SIM, press in on the SIM, and then remove it from the slot.Using GPS (select model
To connect the network cable, follow these steps:1. Plug the network cable into the network jack (1) on the computer.2. Plug the other end of the netw
4 Navigating using the keyboard, touchgestures and pointing devicesYour computer allows navigation using touch gestures (select models only) in additi
Turning the TouchPad off and onTo turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.Using TouchPad GesturesYour TouchPad all
TappingTo make an on-screen selection, use the Tap function on the TouchPad.●Tap one finger on the TouchPad zone to make a selection. Double-tap an it
Pinching/zoomingPinching and zooming allow you to zoom out or in on images or text.●Zoom in by placing two fingers together on the TouchPad zone and t
NOTE: Rotating is intended for specific apps where you can manipulate an object or image. It maynot be functional for all apps.2-Finger click (select
Edge swipes (select models only)Edge swipes allow you to access toolbars on your computer for tasks such as changing settings andfinding or using apps
IMPORTANT: When an app is active, the top-edge gesture varies depending on the app.● Swipe your finger gently from the top edge to display available a
Using the keyboardThe keyboard and mouse allow you to type select items, scroll and to perform the same functions asusing touch gestures. The keyboard
iv Safety warning notice
Hot key combination Descriptionfn+f3 Initiates Sleep, which saves your information in system memory. The display and other systemcomponents turn off a
Using an optional external numeric keypadKeys on most external numeric keypads function differently according to whether num lock is on oroff. (Num lo
5 MultimediaYour computer may include the following:●Integrated speaker(s)●Integrated microphone(s)● Integrated webcam (select models only)● Preinstal
NOTE: Refer to the Getting to know your computer on page 4 section for information on what typeof volume controls your computer has.Connecting headpho
VideoYour HP computer is a powerful video device that enables you to watch streaming video from yourfavorite websites and download video and movies to
NOTE: Thunderbolt is new technology. Install all the latest drivers for your Thunderbolt devicebefore connecting the device to the Thunderbolt port. T
To connect a video or audio device to the DisplayPort:1. Connect one end of the DisplayPort cable to the DisplayPort port on the computer.2. Connect t
6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is usedthroughout this guide to mean both types of
NOTE: You cannot initiate any type of networking connection or perform any computer functionswhile the computer is in the Sleep state.Intel Rapid Star
Using the power meter and power settingsThe power meter is located on the Windows desktop. The power meter allows you to quickly accesspower settings
Table of contents1 Welcome ...
Finding additional battery informationHP Support Assistant provides the tools and information about the battery. To access batteryinformation, select
Identifying low battery levelsWhen a battery that is the sole power source for the computer reaches a low or critical battery level,the following beha
CAUTION: Removing a battery that is the sole power source for the computer can cause loss ofinformation. To prevent loss of information, save your wor
then select User guides. To access battery information, select the HP Support Assistant app on theStart screen, and then select Battery and performanc
NOTE: The following instructions apply to computers with user-replaceable batteries.1. Shut down the computer.2. Remove the battery on the computer.3.
Browse, located below Other Applications. You can switch between Performance mode and PowerSaving mode.NOTE: For more information, see the switchable
7 External cards and devicesUsing memory cards (select models only)Optional memory cards provide secure data storage and convenient data sharing. Thes
3. Press in on the card (1), and then remove it from the slot (2).NOTE: If the card does not eject, pull the card out of the slot.Using ExpressCards (
Inserting an ExpressCardCAUTION: To prevent damage to the computer and external media cards, do not insert a PC Cardinto an ExpressCard slot.CAUTION:
Removing an ExpressCardCAUTION: To reduce the risk of loss of data or an unresponsive system, use the followingprocedure to safely remove the ExpressC
4 Navigating using the keyboard, touch gestures and pointing devices ... 22Using pointing devices ...
Inserting a smart card1. Hold the card label-side up, and gently slide the card into the smart card reader until the card isseated.2. Follow the on-sc
Connecting a USB deviceCAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect thedevice.▲Connect the USB cable for the
CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, besure that the device is turned off and the AC power cord is
8DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. Refer to thefollowing cautions before handling d
Intel Smart Response Technology (select models only)Intel® Smart Response Technology (SRT) is an Intel® Rapid Storage Technology (RST) cachingfeature
3. Slide the service cover toward the front of the computer (4), and then lift to remove the servicecover (5).Replacing the service coverReplace the s
4. With the battery bay toward you, slide the service cover release latch to the left (3), and if youchoose to, insert and tighten the optional screw
6. Loosen the 3 hard drive screws (1). Pull the hard drive tab (2) to the left to disconnect the harddrive.7. Lift the hard drive (3), and then pull t
4. Replace the service cover (see Removing or replacing the service cover on page 54).5. Insert the battery (see Inserting or removing the battery on
Using HP 3D DriveGuard (select models only)HP 3D DriveGuard protects the hard drive by parking the drive and halting data requests under eitherof the
6 Power management ...
9SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-WindowsComputer Setup utility (BIOS) c
Passwords can be set in Windows or in the non-Windows Computer Setup utility that is preinstalledon the computer.●BIOS administrator and DriveLock pas
Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled
4. When prompted, type your current password.5. When prompted, type your new password again to confirm.6. To save your changes and exit Computer Setup
To apply DriveLock protection to an internal hard drive, a user password and a master passwordmust be set in Computer Setup. Note the following consid
Entering a DriveLock passwordBe sure that the hard drive is inserted into the computer (not into an optional docking device orexternal MultiBay).At th
8. Type your master password, and then press enter.9. To save your changes and exit Computer Setup, click the Save icon and then follow the on-screen
6. Use a pointing device or the arrow keys to select Disable protection.7. To save your changes and exit Computer Setup, click the Save icon in the lo
You can choose whether updates are installed automatically. To change the settings, from the Startscreen, type c, and then select Control Panel. Selec
Locating the fingerprint readerThe fingerprint reader is a small metallic sensor that is located in one of the following areas of yourcomputer:●Near t
Using a USB device ... 50Conne
10 MaintenanceAdding or replacing memory modulesThe computer has one memory module compartment. The capacity of the computer can be upgradedby adding
b. Grasp the edge of the memory module (2), and then gently pull the memory module out ofthe memory module slot.CAUTION: To prevent damage to the memo
c. Gently press the memory module (3) down, applying pressure to both the left and rightedges of the memory module, until the retention clips snap int
CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you arenot sure that a cleaning product is safe for your compute
Using SoftPaq Download ManagerHP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information forHP business computers w
11 Backup and recoveryTo protect your information, use Windows backup and restore utilities to back up individual files andfolders, back up your entir
NOTE: The backup process may take over an hour, depending on file size and the speed of thecomputer.1. From the Start screen, type backup, click Setti
NOTE: For additional information on recovering information using the Windows tools, perform asearch for these topics in HP Support Assistant. To acces
Using Windows Refresh for quick and easy recoveryWhen your computer is not working properly and you need to regain system stability, the WindowsRefres
To use the Start screen:1. From the Start screen, point to the far-right upper or lower corner of the screen to display thecharms.2. Click Settings.3.
Installing critical security updates ... 67Using H
12 Computer Setup (BIOS), MultiBoot, andSystem DiagnosticsUsing Computer SetupComputer Setup, or Basic Input/Output System (BIOS), controls communicat
To exit Computer Setup menus, choose one of the following methods:● To exit Computer Setup menus without saving your changes:Click the Exit icon in th
Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after thedownload is complete. If no instructions are disp
Setting a new boot order in Computer SetupTo start Computer Setup and set a boot device order that the computer uses each time it is turned onor resta
Setting a MultiBoot Express promptTo start Computer Setup and set the computer to display the MultiBoot startup location menu eachtime the computer is
●Memory test—This test analyzes the physical condition of the memory modules. If it reports anerror, replace the memory modules immediately.●Battery t
13 SupportContacting supportIf the information provided in this user guide or HP Support Assistant does not address yourquestions, you can contact sup
LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp
Component(3) Serial number(4) Product number●Regulatory label(s)—Provide(s) regulatory information about the computer. ●Wireless certification label(s
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