Hp EliteBook 8740w Mobile Workstation User Manual

HP EliteBookUser Guide

BIOS administrator password ... 99Managing a BIOS administrat

Inserting a smart cardTo insert a smart card:1. Holding the smart card label-side up, gently slide the card into the smart card reader until the cardi

9 Memory modulesThe computer has two memory module compartments. The primary memory module compartment islocated under the keyboard. The expansion mem

8. Lift the memory module compartment cover (2) away from the computer.9. Remove the memory module:NOTE: If the expansion memory module slot is not po

b. Grasp the edge of the memory module (2), and gently pull the module out of the memorymodule slot.To protect a memory module after removal, place it

c. Gently press the memory module (3) down, applying pressure to both the left and right edgesof the memory module, until the retention clips snap int

15. Turn the computer right-side up, and then reconnect external power and external devices.16. Turn on the computer.Upgrading a memory module in the

9. Gently lift the top edge of the keyboard and tilt the keyboard over until it rests on the palm rest ofthe computer.10. Remove the memory module:a.

11. Insert a memory module:a. Align the notched edge (1) of the memory module with the tab in the memory module slot.CAUTION: To prevent damage to the

13. Close the cover.14. Turn the computer upside down on a flat surface.15. Replace the 3 keyboard access screws.16. Replace the batteries.17. Turn th

10 SecurityProtecting the computerNOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent aproduct from being mis

Security menu ... 120System Configurati

Using passwordsMost security features use passwords. Whenever you set a password, write down the password andstore it in a secure location away from t

BIOS administrator passwords FunctionDriveLock user password Protects access to the internal hard drive that is protected byDriveLock, and is set unde

Managing a BIOS administrator passwordA BIOS administrator password is set, changed, and deleted in Computer Setup.To set or change this password in C

Entering a BIOS administrator passwordAt the BIOS administrator password prompt, type your password (using the same kind of keys youused to set the pa

Setting a DriveLock passwordTo set a DriveLock password in Computer Setup, follow these steps:1. Turn on the computer, and then press esc while the “P

Entering a DriveLock passwordBe sure that the hard drive is inserted into the computer (not into an optional docking device or externalMultiBay).At th

Changing a DriveLock passwordTo change a DriveLock password in Computer Setup, follow these steps:1. Turn on the computer, and then press esc while th

Removing DriveLock protectionTo remove DriveLock protection in Computer Setup, follow these steps:1. Turn on the computer, and then press esc while th

Removing Automatic DriveLock protectionTo remove DriveLock protection in Computer Setup, follow these steps:1. Turn on or restart the computer, and th

– or –Use the arrow keys to select File > Save changes and exit, and then press enter.Your changes go into effect when the computer restarts.Viewin

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Using antivirus softwareWhen you use the computer to access e-mail, a network, or the Internet, you expose the computer tocomputer viruses. Computer v

Using HP ProtectTools Security Manager (select modelsonly)HP ProtectTools Security Manager software is preinstalled on select computer models. This so

11 Software updatesUpdating softwareUpdated versions of the software provided with your computer are available either through the HPAssistant utility

Determining the BIOS versionBIOS version information (also known as ROM date and System BIOS) can be displayed by pressingfn+esc (if you are already i

NOTE: If you connect your computer to a network, consult the network administrator before installingany software updates, especially system BIOS updat

Using SoftPaq Download ManagerHP SoftPaq Download Manager (SDM) provides quick access to SoftPaq information for HP computers,without the need to spec

12 Backup and recoveryTo protect your information, use Windows® Backup and Restore to back up individual files and folders,back up your entire hard dr

To create a screen shot:1. Display the screen you want to save.2. Copy the screen image:To copy only the active window, press alt+fn+prt sc.To copy th

Using the Windows recovery toolsTo recover information you previously backed up, follow these steps:1. Select Start > All Programs > Maintenance

3. If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press theESC key for Startup Menu” message is displayed

1FeaturesIdentifying hardwareComponents included with the computer may vary by region and model. The illustrations in this chapteridentify the standar

13 Computer SetupStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operating systemis not work

To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes, click the Exit icon in th

File menuSelect To do thisSystem Information●View identification information for the computer and thebatteries in the system.●View specification infor

Select To do thisUser Management (requires a BIOS administratorpassword)Create New BIOS User Account●Select from a list of BIOS users.●Select from a l

Select To do thisBoot Options●Set a Startup Menu delay (in seconds).●Set the MultiBook Express Boot Popup delay in seconds.●Enable/disable Custom Logo

Select To do thisNOTE: Availability of these options varies by computermodel.●Enable/disable secondary battery fast charge (enabled bydefault).●Enable

Select To do thisBuilt-In Device Options●Enable/disable the wireless button state (enabled bydefault).●Enable/disable embedded WLAN device radio (sele

Select To do thisAMT Options●Enable/disable Firmware Verbosity.●Enable/disable AMT Setup Prompt (Ctrl-P).●Enable/disable USB Key Provisioning Support.

14 MultiBootAbout the boot device orderAs the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility,which is e

To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps:1. Turn on or restart the computer, and then pres

Component Description(5) Right TouchPad button* Functions like the right button on an external mouse.(6) Center TouchPad button* Functions like the ce

Choosing MultiBoot preferencesYou can use MultiBoot in the following ways:●To set a new boot order that the computer uses each time it is turned on, b

Setting a MultiBoot Express promptTo start Computer Setup and set the computer to display the MultiBoot startup location menu each timethe computer is

15 Management and printingUsing Client Management SolutionsClient Management Solutions software provides standards-based solutions for managing client

HP Client Automation (select models only)HP Client Automation automates the management of software such as operating systems, programs,software update

HP SSM (System Software Manager)HP SSM (System Software Manager) lets you remotely update system-level software on multiplesystems simultaneously. Whe

IndexSymbols/Numerics1394 cable, connecting 821394 devicesconnecting 81removing 821394 port 9, 81AAC adapterconnecting 59identifying 12accessory batt

creating 47playing 44removing 47, 48CD drive 82Certificate of Authenticity label 13changing boot order 128charging batteries 62, 64checking audio fu

battery charge information 34decreasing screenbrightness 34description 30displaying systeminformation 31increasing screenbrightness 34initiating Sleep

NIC boot device 126noise suppression circuitrymodem cable 24num lock button, identifying 5num lock light, identifying 3num lock, external keypad 35Oop

slotsbusiness card 7digital card 84memory 89memory module 10SIM 10, 20smart card reader 9WLAN 10smart carddefined 87inserting 88removing 88smart card

Component Description(3) Battery light●Amber: A battery is charging.●Turquoise: A battery is close to full charge capacity.●Blinking amber: A battery

Buttons, switches, and fingerprint readerComponent Description(1) Power button●When the computer is off, press the button to turn on thecomputer.●When

Component Description(5) Wireless button Turns the wireless feature on or off but does not establish awireless connection.NOTE: A wireless network mus

KeysNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) esc key Displays system information

Component Description(1) Wireless light●Blue: An integrated wireless device, such as a wireless localarea network (WLAN) device, the HP Mobile Broadba

© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Rear componentsThe vent enables airflow to cool internal components.NOTE: The computer fan starts up automatically to cool internal components and pre

Component Description(2) Vent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to cool internalcomponents an

Component Description(4) Vents (5) Enable airflow to cool internal components.NOTE: The computer fan starts up automatically to cool internalcomponent

Component Description(1) Internal display switch Turns off the display and initiates Sleep if the display is closed whilethe power is on.NOTE: The int

To see wireless regulatory notices, refer to the section of the Regulatory, Safety and EnvironmentalNotices that applies to your country or region. Th

Have this information available when you contact technical support. The service tag label is affixedto the bottom of the computer.●Microsoft® Certific

2 Wireless, modem, and local areanetworkUsing wireless devices (select models only)Wireless technology transfers data across radio waves instead of wi

Icon Name DescriptionWireless(disconnected)Identifies the Wireless Assistant software on the computer and indicatesthat all of the wireless devices ar

NOTE: If the wireless devices are disabled by Computer Setup, the wireless button will not work untilyou reenable your devices.Using Wireless Assista

Using a WLAN device (select models only)With a WLAN device, you can access a wireless local area network (WLAN), which is composed of othercomputers a

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

devices can pick up unprotected signals and either connect to your network (uninvited) or captureinformation being sent across it. However, you can ta

More information about using a WLAN is available through the following resources:●Information from your ISP and the manufacturer's instructions i

Inserting a SIM (select models only)CAUTION: When inserting a SIM, position the card with the slanted corner as shown in the illustration.If a SIM is

4. Unplug the power cord from the AC outlet.5. Turn the computer upside down on a flat surface, with the battery bay toward you.6. Remove the battery.

Troubleshooting wireless connection problemsSome possible causes for wireless connection problems include the following:●Network configuration (SSID o

Network icon is not displayedIf the network icon is not displayed in the notification area after you configure the WLAN, the softwaredriver is either

WLAN connection is very weakIf the connection is very weak, or if your computer cannot make a connection to a WLAN, minimizeinterference from other de

To connect a modem cable:1. Plug the modem cable into the modem jack (1) on the computer.2. Plug the modem cable into the RJ-11 telephone wall jack (2

Selecting a location settingViewing the current location selectionTo view the current location setting for the modem, follow these steps:1. Select Sta

Adding new locations when travelingBy default, the only location setting available to the modem is a location setting for the country or regionin whic

iv Safety warning notice

Solving travel connection problemsIf you experience modem connection problems when using the computer outside of the country or regionin which you pur

Connecting to a local area network (LAN)Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (select models only).If the ne

3 Pointing devices and keyboardUsing pointing devicesSetting pointing device preferencesUse Mouse Properties in Windows® to customize settings for poi

Function HotkeyDisplay system information. fn+escInitiate Sleep. fn+f3Switch the screen image. fn+f4Display battery information. fn+f8Decrease screen

Initiating SleepCAUTION: To reduce the risk of information loss, save your work before initiating Sleep.Press fn+f3 to initiate Sleep.When Sleep is in

Switching the screen imagePress fn+f4 to switch the screen image among display devices connected to the system. For example,if a monitor is connected

Viewing battery charge informationPress fn+f8 to display charge information for all installed batteries. The display indicates which batteriesare char

Component Description(1) fn key Enables/disables the integrated numeric keypad when pressed incombination with the num lk key.(2) Num lock light On: N

WARNING! To reduce the risk of electric shock or damage to internal components, do not use avacuum cleaner attachment to clean the keyboard. A vacuum

4 MultimediaMultimedia featuresYour computer includes multimedia features that allow you to listen to music and view pictures. Yourcomputer may includ

Table of contents1 Features ...

◦To increase volume, press the volume up button (3).●Windows® volume control:a. Click the Speakers icon in the notification area, at the far right of

NOTE: For details about using software included with the computer, refer to the softwaremanufacturer’s instructions. These instructions may be provide

3. Click Sound.4. When the Sound window opens, click the Sounds tab. Under Program Events, select any soundevent, such as a beep or alarm, and click t

▲To connect a VGA display device, connect the device cable to the external monitor port.NOTE: If a properly connected external display device does not

Using the DreamColor display (select models only)Computer models with the HP DreamColor display include the preinstalled HP Mobile Display Assistantso

Optical drive type Read CDand DVD-ROMmediaWrite toCD-RWWrite toDVD*Write label toLightScribe CD orDVDRead BD Write to BD R/REDVD±RWSuperMulti DL‡Light

●Making weekly backups of hard drive files●Updating photos, video, audio, and data continuouslyDVD±R discsUse blank DVD±R discs to permanently store l

5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.6. Close the disc tray.If you have not yet configured AutoPlay

To change settings through the operating system:1. Select Start > Control Panel > System and Security > Device Manager.NOTE: Windows includes

Creating (burning) a CD, DVD, or BDCAUTION: Observe the copyright warning. It is a criminal offense, under applicable copyright laws,to make unauthori

Network icon is not displayed ... 23Current network security

2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outeredges of the disc. Hold the disc by the edges and a

3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outeredges of the disc. Hold the disc by the edges and a

A disc does not play●Save your work and close all open programs before playing a CD, DVD, or BD.●Log off the Internet before playing a CD, DVD, or BD.

1. Right-click on a blank area of the computer desktop, and select Screen resolution.2. Select Advanced Settings > Monitor tab.3. Click High Color

NOTE: If you are prompted to restart the computer, save all open files, and then continue withthe restart.6. Reopen Device Manager, if necessary, and

For optimum performance, observe the following guidelines while using the integrated webcam:●Be sure that you have the latest version of an instant me

3. Insert a business card into the business card slot on the front of the computer (1), and slide thecard to the left (2) to center it under the webca

6. When you have finished capturing one or more business card images, remove the business cardfrom the slot and raise the display.7. Review the inform

5 Power managementSetting power optionsUsing power-saving statesThe computer has two power-saving states enabled at the factory: Sleep and Hibernation

Power settings and timeouts can be changed using Power Options in Windows Control Panel.To initiate Hibernation:1. Click Start, and then click the arr

Video ...

Select Start > Control Panel > System and Security > Power Options, and then select a powerplan from the list.Customizing power plans1. Click

●Charts—Displays charts and graphs of power consumption.●About—Displays Power Assistant Help and version information.For more information about using,

3. Plug the other end of the power cord into an AC outlet (3).Using battery powerWhen a charged battery is in the computer and the computer is not plu

Using Battery CheckHelp and Support provides information on the status of the battery installed in the computer.To run Battery Check:1. Connect the AC

3. Remove the battery from the computer (2).Charging a batteryWARNING! Do not charge the computer battery while you are onboard aircraft.The battery c

●Blinking amber: A battery that is the only available power source has reached a low battery level.When the battery reaches a critical battery level,

Resolving a low battery levelCAUTION: To reduce the risk of losing information when the computer reaches a critical battery leveland has initiated Hib

To fully charge the battery:1. Insert the battery into the computer.2. Connect the computer to an AC adapter, optional power adapter, optional expansi

Step 4: Fully recharge the batteryTo recharge the battery:1. Plug the computer into external power and maintain external power until the battery is fu

Storing a batteryCAUTION: To prevent damage to a battery, do not expose it to high temperatures for extended periodsof time.If a computer will be unus

Using power plans ... 57Viewing the current

Shutting down the computerCAUTION: Unsaved information will be lost when the computer is shut down.The Shut down command closes all open programs, inc

6 DrivesIdentifying installed drivesYour computer includes a hard drive (with a rotating disc) or a solid-state drive (SSD) with solid-statememory. Be

Improving hard drive performanceUsing Disk DefragmenterAs you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolida

Identifying HP 3D DriveGuard statusThe drive light on the computer changes to an amber color to show that the drive is parked. To determinewhether dri

Replacing a hard drive in the hard drive bayCAUTION: To prevent information loss or an unresponsive system:Shut down the computer before removing the

11. Lift the hard drive (3) out of the hard drive bay.To install a hard drive:1. Insert the hard drive into the hard drive bay (1).2. Pull the hard dr

6. Tighten the hard drive cover screws (3).7. Replace the battery.8. Turn the computer right-side up, and then reconnect external power and external d

8. Remove the protective insert (3) from the upgrade bay.Replacing a hard driveCAUTION: To prevent information loss or an unresponsive system:Shut dow

8. Using a flat-bladed screwdriver, gently push the tab to release the hard drive (2).9. Remove the hard drive from the upgrade bay.76 Chapter 6 Dri

To install a hard drive in the upgrade bay:1. Insert the hard drive into the upgrade bay.2. Tighten the upgrade bay screw.3. Replace the battery.4. Tu

Using Disk Cleanup ... 70Using HP 3D DriveGuar

To remove an optical drive from the upgrade bay:1. Save your work.2. Shut down the computer and close the display.3. Disconnect all external hardware

To install an optical drive in the upgrade bay:1. Insert the optical drive into the upgrade bay.2. Tighten the upgrade bay screw.3. Replace the batter

7 External devicesUsing a USB deviceUniversal Serial Bus (USB) is a hardware interface that can be used to connect an optional externaldevice, such as

To remove a USB device:1. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far rightof the taskbar.NOTE: To disp

▲To connect a 1394 device to the computer, connect the 1394 cable for the device to the 1394port.You will hear a sound when the device has been detect

Using optional external devicesNOTE: For more information about required software and drivers, or to learn which computer port touse, refer to the man

8 External media cardsUsing Media Card Reader cardsOptional digital cards provide secure data storage and convenient data sharing. These cards are oft

NOTE: To stop a data transfer, click Cancel in the operating system Copying window.To remove a digital card:1. Click the Safely Remove Hardware and Ej

2. Pull the insert out of the slot (2).To insert an ExpressCard:1. Hold the card label-side up, with the connectors facing the computer.2. Insert the

To remove an ExpressCard:1. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far rightof the taskbar.NOTE: To di