Hp XP P9500 Storage User Manual Page 56
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Corrective actionDescriptionStatus
The external system port is recognized. Check
the external system settings. If you cannot
restore the path, call the HP Technical Support.
The reply of the external system was
ILLEGALREQUEST. The command cannot be
executed to the external system. Data protection
may be set on the external system.
Illegal request
The external system port is recognized. Check
external system settings and the physical
The reply of the external system was
ABORTEDCOMMAND. An error may have
occurred on the external system side.
Command aborted
connection to the external system (cables and
switches). If you cannot restore the path, call
the HP Technical Support.
The external system port is recognized. Check
whether the external system configuration
The external system is in the BUSY status.Busy
causes excessive load on the system. If you
cannot restore the path, call the HP Technical
Support.
Remove the Reserve status on the external
system.
The external system is in Reserve status. The system
cannot be accessed.
LDEV reserved
The external system port is recognized. Check
the setting and status of the external system. If
The external system is in blocked status caused by
an abnormal reply (Response). You may not be
Response error
you cannot restore the path, call the HP
Technical Support.
able to access the system, or data protection may
be set.
Set the port attribute of the external system to
“target”. If you cannot restore the path, call
the HP Technical Support.
The port attribute of the external system has been
changed to “initiator”.
Initiator port
Reconnect the external volume or system.
When status is Normal, disconnect the volume
The writing of data from cache memory to the
external volume failed.
Destage Failed
or system. You may need to try this multiple
times. If the problem remains, call the HP
Technical Support.
The external system port is recognized. Check
external system settings and the physical
The port attribute of the external system is
unknown.
Unknown port
connection to the external system (cables and
switches). If you cannot restore the path, call
the HP Technical Support.
If you cannot restore the path after checking
the possible causes, call the HP Technical
Support.
The external path has been removed or the
external system port cannot be found. Possible
causes are:
Cannot detect port
• The fibre cable is not properly connected.
• The topology does not match between the
external and target ports.
• Because security is set on the port, the external
system cannot be recognized from the local
system.
• If the external system is connected through
switches, the switch setting may be incorrect.
Call the HP Technical Support.A program error occurred, or there is a logical
contradiction.
Internal error
The external system port is recognized. Check
external system settings and the physical
Processing was retried because of an abnormal
reply; however, processing was stopped because
of timeout.
Timeout
connection to the external system (cables and
switches). If you cannot restore the path, call
the HP Technical Support.
Check the volume’s status in the external system
and take any necessary corrective action.
An external volume is mapped, but you cannot
access the volume in the external system.
Device check error
56 Support and other resources
- Abstract 1
- Contents 3
- 4 Contents 4
- Contents 5 5
- 6 Contents 6
- 1 Overview 7
- Typical components 8
- External storage system 9
- External volume 9
- Internal volume 9
- Interfaces 9
- Spreadsheets 10
- 2 Requirements and planning 11
- Planning external volumes 13
- 14 Requirements and planning 14
- Mainframe volumes 15
- Open systems volumes 16
- External volume groups (ExGs) 16
- Planning external volumes 19 19
- External paths 20
- Multi path mode 21
- 22 Requirements and planning 22
- Direct connection 23
- Switch connection 23
- Default mapping settings 24
- Cache Residency 25
- Snapshot 25
- Smart Tiers Z, and Fast Snap 26
- Local replication software 26
- LUN Expansion 27
- Remote replication software 28
- 4 Setting up external volumes 29
- Mapping an external volume 30
- Mapping an external volume 31 31
- Mapping an external volume 33 33
- Using mapped volumes 35
- 5 Monitoring and maintenance 36
- 38 Monitoring and maintenance 38
- Editing external WWN settings 39
- Path maintenance 40
- Path maintenance 41 41
- Reconnecting an external path 42
- Path maintenance 43 43
- Replacing all external paths 44
- Prerequisite requirements 45
- 46 Monitoring and maintenance 46
- ◦ A pool-VOL 48
- 50 Monitoring and maintenance 50
- 6 Support and other resources 52
- Typographic conventions 53
- General troubleshooting 54
- • Illegal request 57
- • Cannot detect port 57
- HP1024/HP128 Disk Array 58
- HP512/HP48 Disk Array 59
- Thunder 9500V 59
- HUS/AMS/WMS 60
- External systems 62
- HUS VM Storage System 62
- HP P9500 62
- HP24000/HP20000 Disk Array 62
- AMS 2000 series guidelines 67
- SVS200 storage system 68
- EVA storage system 68
- Sun StorEdge 6120/6320 69
- Sun StorageTek FlexLine 380 69
- Sun StorageTek 2540 69
- Sun StorageTek V2X2 70
- EMC CLARiiON CX series 70
- EMC VNX series 70
- EMC Symmetrix series 71
- IBM V7000 series 71
- IBM SVC series 71
- IBM XIV series 72
- Fujitsu FibreCAT CX series 72
- SGI IS4600 series 73
- B Remote command devices 76
- Requirements 77
- Mapping a command device 78
- SANRISE9500V series 79
- Thunder 9500V series 79
- Mapping a command device 79 79
- Manager commands 80
- Storage window 81
- External Storage Systems tab 82
- External Paths tab 82
- External Path Groups tab 85
- • Summary (page 86) 86
- Mapped Volumes tab 87
- Add External Volumes wizard 89
- Add External Volumes window 90
- Selected External Volumes 93
- Edit Policies window 97
- Edit External Volumes wizard 99
- Confirm window 100
- Edit External WWNs wizard 103
- Edit External WWNs window 104
- Selected External Paths table 110
- Change Settings window 112
- Assign Processor Blade wizard 117
- LDEVs table 119
- Glossary 120
- 122 Index 122
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