Hp XP P9500 Storage User Manual Page 61
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- Table of contents
- TROUBLESHOOTING
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Corrective actionProblem
Make sure the zoning configuration is correct so that the External
port of the local system can communicate with the external system
port.
Zoning for the switch is not set appropriately.
Connect the external system to the External port of the local system.
If necessary, change the local system port to “External”.
The external system is not connected to the
External port on the local system.
Release the reserved state of the external volume.External volume returned RESERVATION
CONFLICT.
Cancel the port security setting or change the security of the external
system so that the local system can access the port of the external
system.
Port security is set on the external system.
Configure an LU on the port.No LU is configured on the external system port.
Perform one of the following:External volume capacity is less than the
supported capacity for External Storage.
• Increase the external volume’s capacity to be equal or larger than
the supported capacity.
• Use a security function or delete the LU setting from the external
system port so that the local system cannot recognize a volume
with insufficient capacity.
If a management LU, such as Universal Xport LU, is configured on
the external system port, perform one of the following:
The external volume is configured as a
management LU.
• Make sure that at least one LU is used for data storage and has
a smaller LUN than the management LU’s LUN. Also make sure
that the data storage LU is set to the port connected to the local
system.
• Delete the management LU from the port connected to the local
system.
• Use a security function and configure the access attribute of the
management LU to prohibit read and write operations.
Perform one of the following:Remote command devices of the external system
are cascaded.
• Change the configuration so that the remote command devices
are not cascaded.
• Use a security function or delete the LU setting from the port of
the connected external system so that the local system cannot
recognize the remote command devices.
Perform one of the following:External system information retrieved by port
discovery is not found in the profile information.
• Connect an external system supported by External Storage.
• Call the HP Technical Support to ask if the external system is
supported by External Storage. If the system is supported, install
the microcode version that supports the external system or install
the profile information of the external system.
Perform one of the following:Login to the external system failed.
• Make sure that the port of the external system is in Normal status.
• Register the WWN to the external system to allow login from the
local system.
Make sure that the external system or the external volume is in the
Normal status.
The external volume is not in Normal status, or
a failure or error occurred in retrieving
information from the external system.
If none of the actions suggested in the table provide volume discovery, remove the cable connection
between the local and external storage systems, and then reconnect the storage systems. After 30
seconds, retry the operation.
Troubleshooting port and volume discovery problems 61
- Abstract 1
- Contents 3
- 4 Contents 4
- Contents 5 5
- 6 Contents 6
- 1 Overview 7
- Typical components 8
- External storage system 9
- External volume 9
- Internal volume 9
- Interfaces 9
- Spreadsheets 10
- 2 Requirements and planning 11
- Planning external volumes 13
- 14 Requirements and planning 14
- Mainframe volumes 15
- Open systems volumes 16
- External volume groups (ExGs) 16
- Planning external volumes 19 19
- External paths 20
- Multi path mode 21
- 22 Requirements and planning 22
- Direct connection 23
- Switch connection 23
- Default mapping settings 24
- Cache Residency 25
- Snapshot 25
- Smart Tiers Z, and Fast Snap 26
- Local replication software 26
- LUN Expansion 27
- Remote replication software 28
- 4 Setting up external volumes 29
- Mapping an external volume 30
- Mapping an external volume 31 31
- Mapping an external volume 33 33
- Using mapped volumes 35
- 5 Monitoring and maintenance 36
- 38 Monitoring and maintenance 38
- Editing external WWN settings 39
- Path maintenance 40
- Path maintenance 41 41
- Reconnecting an external path 42
- Path maintenance 43 43
- Replacing all external paths 44
- Prerequisite requirements 45
- 46 Monitoring and maintenance 46
- ◦ A pool-VOL 48
- 50 Monitoring and maintenance 50
- 6 Support and other resources 52
- Typographic conventions 53
- General troubleshooting 54
- • Illegal request 57
- • Cannot detect port 57
- HP1024/HP128 Disk Array 58
- HP512/HP48 Disk Array 59
- Thunder 9500V 59
- HUS/AMS/WMS 60
- External systems 62
- HUS VM Storage System 62
- HP P9500 62
- HP24000/HP20000 Disk Array 62
- AMS 2000 series guidelines 67
- SVS200 storage system 68
- EVA storage system 68
- Sun StorEdge 6120/6320 69
- Sun StorageTek FlexLine 380 69
- Sun StorageTek 2540 69
- Sun StorageTek V2X2 70
- EMC CLARiiON CX series 70
- EMC VNX series 70
- EMC Symmetrix series 71
- IBM V7000 series 71
- IBM SVC series 71
- IBM XIV series 72
- Fujitsu FibreCAT CX series 72
- SGI IS4600 series 73
- B Remote command devices 76
- Requirements 77
- Mapping a command device 78
- SANRISE9500V series 79
- Thunder 9500V series 79
- Mapping a command device 79 79
- Manager commands 80
- Storage window 81
- External Storage Systems tab 82
- External Paths tab 82
- External Path Groups tab 85
- • Summary (page 86) 86
- Mapped Volumes tab 87
- Add External Volumes wizard 89
- Add External Volumes window 90
- Selected External Volumes 93
- Edit Policies window 97
- Edit External Volumes wizard 99
- Confirm window 100
- Edit External WWNs wizard 103
- Edit External WWNs window 104
- Selected External Paths table 110
- Change Settings window 112
- Assign Processor Blade wizard 117
- LDEVs table 119
- Glossary 120
- 122 Index 122
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