HP E1Z74UT User Manual Page 227
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- Table of contents
- TROUBLESHOOTING
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3. Turn on the computer.
4. When Windows has loaded, click the Start button, click All Programs.
is listed, follow the steps in
System Recovery when Windows is not responding on page 217.
If Security and Protection is listed, continue with step
5.
If Productivity and Tools is listed, follow the steps in
System Recovery when Windows is
not responding on page 217.
5. Click Security and Protection, click Recovery Manager, and then click Recovery
Manager. If prompted, click Yes to allow the program to continue.
6. Under I need help immediately, click System Recovery.
7. Select Yes, and then click Next. Your computer restarts.
8. When the computer restarts, you will see the Recovery Manager welcome screen again. Under I
need help immediately, click System Recovery. If you are prompted to back up your files,
and you have not done so, select Back up your files first (recommended), and then click
Next. Otherwise, select Recover without backing up your files, and then click Next.
9. System Recovery begins. After System Recovery is complete, click Finish to restart the computer.
10. When Windows has loaded, shut down the computer, reconnect all peripheral devices, and then
turn the computer back on.
System Recovery when Windows is not responding
CAUTION: System Recovery deletes all data and programs you created or installed.
If Windows is not responding, but the computer is working, follow these steps to perform a System
Recovery.
1. Turn off the computer. If necessary, press and hold the power button until the computer turns off.
2. Disconnect all peripheral devices from the computer, except the monitor, keyboard, and mouse.
3. Press the power button to turn on the computer.
4. As soon as you see the HP logo screen, repeatedly press the F11 key on your keyboard until the
Windows is Loading Files… message appears on the screen.
5. At the HP Recovery Manager screen, follow the on-screen instructions to continue.
6. When Windows has loaded, shut down the computer, reconnect all peripheral devices, and then
turn the computer back on.
System Recovery using recovery media (select models only)
Use the steps provided in this section if you created recovery media using Creating recovery media
using HP Recovery Manager (select models only) on page 213. If you used HP Recovery Disc Creator
to create a Windows 7 operating system DVD and a Driver Recovery DVD, use the steps in
Using HP
Recovery Disc operating system discs (select models only) on page 218.
Backing up, restoring, and recovering in Windows 7
217
- Maintenance and Service Guide 1
- About This Book 3
- Table of contents 5
- 1 Product features 11
- Small Form Factor (SFF) 12
- Serial number location 17
- Software 18
- Windows 8 19
- Downloading Windows 8 updates 20
- 3 Illustrated parts catalog 21
- Misc parts 24
- Misc boards 26
- Computer major components 30
- Spare part 37
- Description 37
- 732772-001 Solenoid lock 37
- 4 Routine care, SATA drive 38
- Generating static 39
- Grounding the work area 40
- Operating guidelines 41
- Routine care 42
- Service considerations 43
- Cables and connectors 44
- Hard Drives 44
- SATA hard drives 45
- SATA hard drive cables 46
- SMART ATA drives 46
- Cable management 46
- 5 Removal and replacement 47
- Access panel 48
- Front bezel security 49
- Front bezel 50
- Expansion cards 56
- No. Guide Screw Device 62
- Removing a 5.25-inch drive 64
- Installing a 5.25-inch drive 64
- Power switch/LED assembly 78
- Speaker 645330-001 83
- Solenoid lock 641498-001 84
- Fan 636922-001 88
- 6 Removal and replacement 95
- Bezel blanks 100
- DDR3-SDRAM DIMMs 101
- Populating DIMM sockets 101
- Installing DIMMs 102
- Expansion card 104
- System board connections 108
- Drive positions 111
- Removing a 3.5-inch device 112
- Installing a 3.5-inch device 113
- Removing a slim optical drive 115
- Power supply 122
- Fan duct 125
- Description Spare part number 126
- Solenoid lock 732772-001 126
- Hood sensor 129
- Cable routing 130
- Front I/O assembly 131
- Power switch assembly 133
- Speaker 727149-001 135
- Fan sink 136
- Processor 137
- System board 139
- Computer Setup—File 144
- Computer Setup—Storage 145
- Computer Setup—Security 148
- Computer Setup—Power 153
- Computer Setup—Advanced 155
- 8 Troubleshooting without 158
- Helpful hints 159
- Solving general problems 161
- Solving power problems 165
- Solving hard drive problems 166
- Solving display problems 170
- Solving audio problems 176
- Solving printer problems 178
- Solving Network Problems 184
- Solving memory problems 187
- Solving processor problems 189
- Solving software problems 195
- 9 POST error messages 197
- Resetting the password jumper 211
- 11 HP PC Hardware Diagnostics 214
- 12 System backup and recovery 216
- Using Windows 8 Refresh 218
- Using Windows 8 Reset 219
- Creating recovery media 222
- System Restore 225
- System Recovery 226
- A Battery replacement 230
- Smart cover FailSafe key 233
- C Power cord set requirements 236
- Country-specific requirements 237
- D Specifications 238
- SFF specifications 239
- Rated Input Current 4A 240
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