HP FL939UT User Manual

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Summary of Contents

Page 1 - HP 800 Workstation

HP 800 WorkstationMaintenance and Service Guide

Page 2

PCIe card ... 147Removing a PCIe

Page 3 - About this guide

Installing the front panel I/O cable assemblyTo install he front panel I/O cable assembly:1. With power removed and the chassis open, guide the front

Page 4

4. Reconnect the speaker cable (see Installing the speaker on page 82 ), and replace the tie wrapsthat secure the front panel I/O cables to the chassi

Page 5 - Table of contents

Power switch cable assemblyThis section describes how to remove and install the power switch cable assembly.Removing the power switch cable assembly1.

Page 6

10. Disconnect the power switch cable assembly cable from the system board as shown in the followingfigure.Figure 5-21 Disconnecting the power switch

Page 7

4. Lift the drive release latch at the green label touch point, and gently slide the filler tray out of thechassis 2 as shown in the following figur

Page 8

Installing a filler tray1. Disconnect power from the workstation (see Predisassembly procedures on page 73).2. Remove the side access panel (see Remov

Page 9

Optical disk driveThis section describes how to remove and install an optical disk drive.Removing an optical disk drive from the optical drive bay1. D

Page 10

6. Lift the drive release latch at the green touch point and gently slide the drive out of thechassis 2 as shown in the following figure.Figure 5-25

Page 11

Installing an optical disk drive in the optical drive bay1. Disconnect power from the workstation (see Predisassembly procedures on page 73).2. Remove

Page 12

6. Connect the power and data 2 cables to the drive as shown in the following figure.Figure 5-27 Connecting power and data cables7. Connect the opt

Page 13 - 1 Workstation overview

Solving diskette problems ... 176Solving hard drive probl

Page 14 - Addition features

Notice for Blu-ray optical drivesIf you installed a Blu-ray optical drive, note the following:Blu-ray movie playbackAs Blu-ray is a new format contain

Page 15 - Workstation components

Slot load optical disk drive (optional)A slot load optical disk drive can be added to the workstation in place of the standard optical disk driveassem

Page 16 - Chassis components

7. If a hard disk drive is installed, disconnect its power and data cables.8. Lift and hold the drive release latch at the green touch point , and the

Page 17 - Front panel components

10. Separate the slot load drive latches , tilt the slot load optical disk drive 2, and lift it from the carrier as shown in the following figure.Fig

Page 18 - Rear panel components

Installing the slot load optical disk drive1. With power off and the side access panel open, remove the expansion card support and any cardcables that

Page 19 - Specifications

5. Insert the slot load assembly into the chassis optical cage until it reaches the release latch.Pull the latch and slide the slot load assembly int

Page 20 - Environmental specifications

7. Connect the optical disk drive data cable to the system board connector as shown in the followingfigure.TIP: Route the data cable along the system

Page 21 - Power supply description

Hard disk driveThis workstation accommodates both SAS and SATA hard drives.Both 3.5 in. standard hard disk drives or 2.5 in. small form factor (SFF) h

Page 22 - Power supply currents

Removing a hard disk drive from the hard drive bay1. Disconnect power from the workstation (see Predisassembly procedures on page 73).2. Remove the si

Page 23 - Power supply specifications

Installing a hard disk drive in the hard drive bayThis section describes how to install a hard drive in the hard drive bay.Hard disk drive cable confi

Page 24 - Resetting the power supply

Appendix B System board designatorsAppendix C Routine CareGeneral cleaning safety precautions ...

Page 25 - Features

Installing a hard disk drive1. Disconnect power from the workstation (see Predisassembly procedures on page 73).2. Remove the side access panel (see R

Page 26

5. Set the hard drive in the carrier at an angle. Carefully separate the lower hard drive carrier rails, and then lower the drive between them as show

Page 27 - ENERGY STAR Qualification

7. While keeping the hard drive carrier handle in its fully open position, slide the hard drive into thebay until it comes to a hard stop. When the d

Page 28 - Accessibility

Removing a hard disk drive from the slot load optical bay1. Disconnect power from the workstation (see Predisassembly procedures on page 73).2. Remove

Page 29 - HP Cool Tools

8. Disconnect the data cable from the hard drive and from the system board connector 2 as shownin the following illustration.Figure 5-47 Disconnect

Page 30

10. Remove the optical bay slot carrier from the chassis.Lift and hold the drive release latch at the green touch point , and then slide the slot load

Page 31

12. Remove the hard drive from the slot load optical drive carrier as shown in the following figure.Figure 5-51 Removing the hard drive from the carr

Page 32

Installing a hard disk drive in the slot load optical bay1. With power off and the workstation open, remove the expansion card support and any card ca

Page 33 - Updating the workstation

5. Lift and hold the drive release latch at the green touch point while sliding the slot load carrierinto the bay. When the front of the carrier is

Page 34 - Determining current BIOS

7. Connect the data cable to the hard drive and to the system board connector 2 as shown in thefollowing illustration.If the hard disk drive is SAS,

Page 35 - Upgrading device drivers

1 Workstation overviewThis chapter presents an overview of workstation hardware components. It includes these topics:TopicsDescription on page 1Specif

Page 36 - Restore methods

9. Reconnect the optical disk drive data cable to the system board.NOTE: The optical disk drive power/data cable is still connected to the optical dis

Page 37 - Restoring Windows Vista

Removing a hard disk drive from the optical drive bay1. Disconnect power from the workstation (see Predisassembly procedures on page 73).2. Remove the

Page 38 - Creating RestorePlus! media

7. Carefully squeeze the ends of the rails together , and then slide the drive out of the carrier 2 asshown in the following figure.Figure 5-61 Remo

Page 39

Installing a hard disk drive in the optical drive bayTIP: For optimum performance, install the hard disk drive in the bottom bay; do not install it in

Page 40 - Restoring Novell SLED

7. Insert the hard drive carrier into the optical disk drive bay cage until it reaches the release latch.Pull the latch and slide the drive carrier i

Page 41 - ENWW Restoring Novell SLED 29

Installing dual SFF hard drives in the optical drive bayThis section describes how to install two small form factor (SFF) hard drives in the workstati

Page 42 - 4 System management

10. Lift and hold the drive release latch at the green touch point while sliding the bracket into theoptical bay as shown in the following figure 2.

Page 43

Configuring the cablingIf the internal bays are not filled to capacity, the pre-installed blind-mate data cables for the unusedinternal hard drive bay

Page 44

4. Connect one end of the data cable to the hard drive as shown in the following figure.Figure 5-71 Connecting the data cables to the hard drives5. C

Page 45

6. Remove the graphics auxiliary power cable from the cable retention hook near the bottom of theexpansion card guide/front fan holder as shown in the

Page 46

NOTE: The x1, x4, x8, and x16 designators describe the number of electrical PCIe lanes routed to anexpansion slot. For example, x16(8) means that the

Page 47

8. Press firmly on the two recessed green touch points on the top of the expansion card guide/frontfan holder as shown in the following figure.Figure

Page 48

Installing the expansion card guide/front fan holder1. Ensure that the fan holder includes the desired cooling fans (see Installing a second front sys

Page 49

System fansThis section describes how to remove and install the front and rear system fans.Removing the rear system fan assembly1. Disconnect power fr

Page 50

6. Use a Torx T-15 driver to remove the four rear system fan assembly Torx screws , and then removethe assembly from the rear of the chassis.Figure 5-

Page 51

2. Connect the rear system fan assembly cable to the system board as shown in the following figure.Figure 5-78 Connecting the rear system fan assembl

Page 52

3. Insert the fan cable under the fan holder hooks as shown in the following figure.Rotate the fan near the retention tab and press it until it snap

Page 53

6. Replace the graphics auxiliary power cables in the retention hook as shown in the following figure.Figure 5-82 Replacing the graphics auxiliary po

Page 54 - Workstation management

8. Connect the front system fan cable(s) to the system board as shown in the following figure. If thereis only one fan, connect its cable to the inner

Page 55 - Installing a remote system

Memory fansThis section describes how to remove and install the memory fans.Removing the memory fans1. Disconnect power from the workstation (see Pred

Page 56 - Replicating the setup

Installing the memory fans1. With workstation power off and the chassis open, place the memory fan assembly tabs in thechassis slots as shown in the

Page 57

Workstation componentsThis section describes workstation components, including front and , and includes these topics:TopicsChassis components on page

Page 58 - HP Client Manager Software

MemoryThis section presents dual inline memory module (DIMM) configuration information and removal/installation procedures.DIMM installation guideline

Page 59 - Subscriber's Choice

BIOS errors and warningsThe BIOS generates warnings/errors on invalid memory configurations:●If the BIOS can find a valid memory configuration by disa

Page 60 - ROM Flash

Removing a DIMM1. Disconnect power from the workstation (see Predisassembly procedures on page 73).CAUTION: To ensure that DIMMs are not damaged durin

Page 61 - FailSafe Boot Block ROM

Installing a DIMMThis section describes how to install a DIMM in the workstation.Required DIMM installation orderDIMMs must be installed in a specifie

Page 62 - Workstation security

Installing the DIMMNOTE: For best performance add DIMMs of the same size in pairs across CPUs.1. Disconnect power from the workstation (see Predisasse

Page 63 - SATA hard disk drive security

6. Align the DIMM connector key with the DIMM socket key, and then seat the DIMM firmly in thesocket as shown in the following figure.CAUTION: DIMMs

Page 64

Expansion card slot identificationThis section identifies and describes workstation expansion card slots and presents card configurationinformation.Ex

Page 65

NOTE: The x1, x4, x8, and x16 designators describe the number of electrical PCIe lanes routed to anexpansion slot. For example, x16(8) means that the

Page 66 - Password security

Choosing an expansion card slotWhenever possible, use the following tips to help you select the proper slot for an expansion card:●Insert the primary

Page 67

PCIe cardThis section describes how to remove and install a PCIe card.Removing a PCIe card1. Disconnect power from the workstation (see Predisassembly

Page 68

Chassis componentsThe following image shows a typical workstation configuration. Drive configurations can vary.Figure 1-2 Workstation componentsTable

Page 69

Installing a PCIe card1. Disconnect power from the workstation (see Predisassembly procedures on page 73).2. Remove the side access panel (see Removin

Page 70 - Chassis security

7. Angle the card into the PCI card guide. Align the PCIe card keyway with the slot key, and thenfirmly seat the card in the slot as shown in the foll

Page 71

PCI cardThis section describes replacing a PCI card.Removing a PCI card1. Disconnect power from the workstation (see Predisassembly procedures on page

Page 72 - Thermal sensors

Installing a PCI card1. Disconnect power from the workstation (see Predisassembly procedures on page 73).2. Remove the side access panel (see Removing

Page 73 - Dual-state power button

6. Align the PCI card keyway with the slot key, and then firmly seat the card in the slot as shown inthe following figure .Figure 5-99 Installing a P

Page 74 - 5 Replacing components

CPU heatsinkThis section describes how to remove and install a CPU heatsink.Removing the CPU heatsink1. Power down the workstation (see Predisassembly

Page 75 - Warnings and cautions

7. Disconnect the CPU heatsink fan cable from the system board as shown in the following figure.Figure 5-101 Disconnecting the heatsink fan cable8.

Page 76 - Service considerations

Installing the CPU heatsink1. Perform one of the following tasks:●If you are reusing the original heatsink, apply thermal compound to the center of th

Page 77

5. Connect the CPU heatsink fan connector to the system board.Figure 5-102 Connecting the heatsink fan cable6. Reinstall all removed components and r

Page 78 - Grounding the work area

CPUThis section describes how to remove and install a CPU.Removing a CPU1. Disconnect power from the workstation (see Predisassembly procedures on pag

Page 79 - Cables and connectors

Front panel componentsThe following illustration shows the front panel components of a typical workstation configuration. Driveconfigurations can vary

Page 80 - Customer self-repair

Installing a CPUNOTE: HP recommends that you do not swap processors (CPUs) from one system board to another.If installing a second CPU, it must be of

Page 81

System boardThis section describes replacing the system board.Removing the system board1. Disconnect power from the workstation (see Predisassembly pr

Page 82 - Component locations

b. Place the graphics cables in the hard drive bays.Place the CPU, memory power, and rear system fan cables over the chassis edge.TIP: Use the CPU and

Page 83

Installing the system boardTIP: For convenience, you may install the CPUs and the CPU heatsinks before installing the systemboard in the chassis.1. En

Page 84 - Disassembly order

5. Rotate the battery enough to get beyond the latch, and then lift it straight up as shown in thefollowing figure.Figure 5-105 Removing the battery1

Page 85 - Predisassembly procedures

Installing the battery1. Confirm the polarity (positive or negative) of the battery to position it correctly in the battery holder.2. Place the batter

Page 86 - Cable lock (optional)

6 Diagnostics and troubleshootingThis chapter describes the tools available for diagnosing and troubleshooting system issues, andincludes these topics

Page 87 - Side access panel

Calling technical supportAt times you might encounter an issue that requires technical support. When you call technical support:●Have the workstation

Page 88 - Airflow guide

Each HP Workstation has two unique serial number labels and a Certificate of Authentication (COA)label 2 as shown in the figure below.Figure 6-1 Wo

Page 89 - Expansion card support

Diagnosis guidelinesIf you encounter a problem with the workstation, monitor, or software, the following sections provide alist of general suggestions

Page 90

Rear panel componentsThe following illustration shows the rear panel of a typical workstation configuration. Drive configurationscan vary.Figure 1-4

Page 91

Diagnosis during operation●Look for blinking LEDs on the front of the workstation. The blinking lights are error codes that willhelp you diagnose the

Page 92 - Power supply

●After installing a non-plug and play (PnP) expansion board or other option (such as a diskette drive),reconfigure the workstation.●Are all necessary

Page 93 - Removing the speaker

HP troubleshooting resources and toolsThis section provides information on the HP Help and Support Center, E-support, and Helpful Hints fortroubleshoo

Page 94 - Installing the speaker

Active Chat enables you to electronically submit a support ticket to HP over the Web. When you submita support ticket, Active Chat collects informatio

Page 95

During operation●Look for blinking LEDs on the front of the workstation. The blinking lights are error codes that willhelp you diagnose the problem. R

Page 96 - Power connections

Troubleshooting scenarios and solutionsThis section presents an extensive overview of various troubleshooting scenarios and possible solutionsfor a Wi

Page 97 - Front bezel

Problem Cause Possible Solutiona. Disconnect AC power to the workstation.b. Remove a device.c. Reconnect AC power and power on theworkstation.2. Repea

Page 98

To test the power supply:1. Unplug the AC power.2. Remove the power supply.3. Plug in AC power and verify the following:●If the green BIST LED on the

Page 99

Problem Cause Solutionc. Replace the device causing the failured. Continue adding devices one at a time to verifythat all devices are functioning.2. V

Page 100 - 3 Front USB

Problem Cause SolutionCannot format diskette. Invalid media reported. When formatting a disk in MS-DOS, you might need tospecify diskette capacity.For

Page 101

SpecificationsThis section provides workstation chassis, power supply, and environmental specifications, and includesthese topics:TopicsPhysical chara

Page 102 - Power switch cable assembly

Problem Cause SolutionDrive not found (identified).Improper cable connection On workstations with discreet data and power cables,ensure that the data

Page 103 - Optical bay filler tray

Solving display problemsTable 6-5 Display problemsProblem Cause SolutionBlank screen (no video). The cable connections are notcorrect.Verify the cabl

Page 104

Problem Cause SolutionBlurry video or requestedresolution cannot be set.If the graphics controller wasupgraded, the correct videodrivers might not be

Page 105 - Installing a filler tray

Solving audio problemsTable 6-6 Audio problemsProblem Cause SolutionSound does not come out of thespeaker or headphones.Software volume control istur

Page 106 - Optical disk drive

Solving printer problemsTable 6-7 Printer problemsProblem Cause SolutionPrinter does not print. Printer is not turned on andonline.Turn the printer o

Page 107

Self-troubleshooting with HP Vision Field DiagnosticsHewlett-Packard Vision Field Diagnostics is a diagnostic tool that can be used by the end user or

Page 108

The Survey tab is displayed when you invoke HP Vision Field Diagnostics. This tab shows the currentconfiguration of the workstation. From the Survey t

Page 109

User interfaceThe HP Vision Field Diagnostics application provides six major functions, accessible through Tabs.These functions are:●Survey — Your cur

Page 110

●Miscellaneous — List any devices or data that doesn't belong to any other Category.●Processors - Shows system processors.●Storage — Shows mass s

Page 111

Test tabThe Test tab lists all available diagnostics. The lists have been tailored according to your systemconfiguration. Individual test may be selec

Page 112

Copyright Information© Copyright 2009 Hewlett-PackardDevelopment Company, L.P.WarrantyHewlett-Packard Company shall not be liablefor technical or edit

Page 113

Environmental specificationsThe following table lists the environmental specifications of HP Workstations.Table 1-4 HP Workstation environmental spec

Page 114

5. Click the Start Test button to start the testing. The Status tab, which allows you to monitor theprogress of the tests, is automatically displayed

Page 115

Status tabThe Status tab shows the overall progress and status of the test scenario as well as the progress andstatus of each test. The color coded st

Page 116

●The Recommended Repair will give a recommended action that should be performed to resolvethe failed hardware.●The Warranty ID is a unique error code

Page 117 - Hard disk drive

Saving and printing information in HP Vision Field DiagnosticsYou can save the information displayed in the HP Vision Field Diagnostics Survey, Histor

Page 118

Table 6-8 Diagnostic lights and audible codesActivity Possible cause Recommended actionBlue Power LED* on. Nobeeps.Workstation on.N/ABlue Power LED*

Page 119

Activity Possible cause Recommended actionRed Power LED blinks fourtimes, once every second,followed by a two-secondpause. Four beeps.Power failure (p

Page 120

Activity Possible cause Recommended actionRed Power LED blinks eighttimes, once every second,followed by a two-secondpause. Eight beeps.Invalid ROM ba

Page 121

Activity Possible cause Recommended actionSystem does not power-onand LEDs are not blinking.No beeps.System unable to power on. CAUTION: Internal comp

Page 122

POST error messagesThe Power-On Self Text (POST) is a series of diagnostic tests that runs automatically when theworkstation is powered on.Audible and

Page 123

Screen message Probable cause Recommended action164—Memory Size Error Memory configuration is incorrect. 1. Run the Computer Setup (F10) Utility or Wi

Page 124

Power supply descriptionThis workstation offers an 850W power supply and an 1110W power supply to provide power for theworkstation. The power supplies

Page 125

Screen message Probable cause Recommended action215—DIMM ConfigurationError216—Memory Size ExceedsMaximum SupportedThe amount of memory installedexcee

Page 126

Screen message Probable cause Recommended action518—Power supply wattageinsufficient for hardwareconfigurationWorkstation configuration requiresmore p

Page 127

Screen message Probable cause Recommended action925—Fatal error on IOHmiscellaneousFatal miscellaneous error detected onIOH core x, where x is 0 or 1.

Page 128

Screen message Probable cause Recommended actionERROR: Mixing processorswith different powerrequirements. This is notsupported. System halted.Mixed ty

Page 129

7 Configuring RAID devicesThis chapter describes how to configure SAS and SATA RAID devices, and includes these topics:TopicsMaximum hard drive config

Page 130

Configuring SATA RAID devicesThis section describes how to use the Intel Matrix Storage Manager option ROM Configuration utility toset up and manage S

Page 131

Configuring system BIOSConfigure the system BIOS to enable embedded SATA RAID functionality.1. To enter the system BIOS setup, press F10.2. Use the ar

Page 132

Creating RAID volumesTo create RAID volumes, use the Intel Matrix Storage Manager option ROM Configuration utility.1. To enter the Intel Matrix Storag

Page 133

Deleting RAID volumesUse the LSI Logic Corporation Configuration Utility to delete SAS RAID volumes.1. Start the LSI Corporation Configuration Utility

Page 134

Configuring SAS RAID devicesSupported configurationsThe following RAID configurations are supported on this workstation:NOTE: This section does not a

Page 135

Power supply currentsTable 1-6 Maximum current per railVoltage rail 850W maximumcontinuous current1110W maximumcontinuous current+12 V-CPU0 18.0A 18.

Page 136

SAS RAID 0 configurationUse the following procedure to configure an Integrated Striped (IS) volume with the BIOS-basedconfiguration utility. The proce

Page 137

SAS RAID 1 configurationUse the following procedure to configure an Integrated Mirroring (IM) volume with the BIOS-basedconfiguration utility. The pro

Page 138

SAS RAID 1E configurationUse the following procedure to configure an Integrated Mirroring Extended (IME) volume with the BIOS-based configuration util

Page 139

8 Configuring password security andresetting CMOSThis chapter describes how to configure password security and to reset CMOS, and includes thesetopics

Page 140

Resetting the password jumperUse the following procedure to disable the power-on or setup password features and clear the power-on and setup passwords

Page 141

CAUTION: When the workstation is plugged in, the power supply has voltage applied to the , evenwhen the workstation is powered off. Failure to disconn

Page 142 - System fans

5. Select File->Apply Defaults and Exit, and then press F10 to accept.6. Reset the workstation passwords and configuration information, such as the

Page 143

A Connector pinsWorkstation PS/2 keyboard Pin Signal123DataUnusedGround456+5 VDCClockUnusedWorkstation PS/2 mouse Pin Signal123DataUnusedGround456+5 V

Page 144

Workstation serial Pin Signal123Carrier DetectReceive DataTransmit Data456Data Terminal ReadySignal GroundData Set Ready789Request to SendClear to Sen

Page 145

Headphone cable (1/8 inch) Pin Signal1 (Tip)2 (Ring)3 (Shield)Audio_LeftAudio_RightGroundAudio line-in cable (1/8 inch) Pin Signal1 (Tip)2 (Ring)3 (Sh

Page 146

Power supply specificationsTable 1-7 Power supply specificationsItem DescriptionPower supply 850W Wide Ranging, Active PFC 1110W Wide Ranging, Active

Page 147

SAS driveSegment Pin BackplanereceptaclePlug andcablereceptaclesPrimary signal segment S1 SIGNAL GROUNDS2TP+ RP+S3 TP- RP-S4 SIGNAL GROUNDS5RP- TP-S6

Page 148 - Memory fans

Workstation VGAPin Signal Pin Signal Pin Signal123Red AnalogGreen AnalogBlue Analog678GNDGNDGND111213Monitor IDDDC Serial DataHorizontal Sync45Monitor

Page 149 - Installing the memory fans

Display portPin Signal Pin Signal1 ML_Lane 0(p) 11 GND2 GND 12 ML_Lane 3(n)3 ML_Lane 0(n) 13 GND4 ML_Lane 1(p) 14 GND5 GND 15 AUX CH(p)6 ML_Lane 1(n)

Page 150 - Supported DIMM configurations

Memory power cable, P2Pin Color Signal Pin Color Signal1 BLK GND 6 BLK/YEL V12-M02 BLK GND 7 BLK/YEL V12-M03 BLU/PUR +5V Standbymem.8 BLK/PUR +5V Stan

Page 151 - BIOS errors and warnings

Graphics aux. power cables, P10, P11PinSignal P10850WSignal P11850WSignal P101110WSignal P111110WColor46311 V12-G V12-G V12-G1 V12-G2 BLK/YEL2 V12-G V

Page 152 - Removing a DIMM

Workstation CPU fans, P70, P71 Pin Signal1 GND2 +12V3 Tach14 PWM5 Tach2Workstation front system fan 1, P93 Pin Signal1 Ground2 +12V3 Tach4CMDWorkstat

Page 153 - Installing a DIMM

Workstation FDD Pin Signal Pin Signal1 Ground 18 FLP_DIR#2 FLP_LOWDEN# 19 Ground3 Key (no pin) 20 FLP_STEP#4 FLP_WDO 21 Ground5 Key (no pin) 22 FLP_ST

Page 154

B System board designatorsThis appendix describes the system board designators for this workstation.Designator Silk screen ComponentMH1-MH7 N/A Mounti

Page 155

Designator Silk screen ComponentP28 FRNT AUD Front panel audio headerP29 P29 HDD LED Hard drive LED connectorP53 P53 Serial port connectorP60-P63 P60-

Page 156

C Routine CareGeneral cleaning safety precautions●Never use solvents or flammable solutions to clean the workstation.●Never immerse any component in w

Page 157

See the Site preparation guide for the HP 800 workstation at http://hp.com/support/workstation_manuals for further power consumption information.This

Page 158

●Clean under a key with a swab moistened with isopropyl alcohol and squeezed out. Be careful notto wipe away lubricants necessary for proper key funct

Page 159 - PCIe card

D Locating HP resourcesThis section provides information on the following HP resources for your workstation:TopicsProduct information on page 230●HP C

Page 160 - Installing a PCIe card

Product informationTable D-1 Product informationTopic LocationHP Cool Tools Most HP Microsoft Windows workstations are preloadedwith additional softw

Page 161

Product supportTable D-2 Product supportTopic LocationAdditional information For online access to technical support information and tools,visit http:

Page 162 - PCI card

Product documentationTable D-3 Product documentationTopic LocationHP user documentation, whitepapers, and third-partydocumentationFor the latest onli

Page 163 - Installing a PCI card

Product diagnosticsTable D-4 Product diagnosticsTopic LocationDocumentation and Diagnostics CDcontentsThe Documentation and Diagnostics CD includes:●

Page 164

Product updatesTable D-5 Product updatesTopic LocationSoftware, BIOS, and driverupdatesVerify that you have the latest drivers for your system byvisi

Page 165 - CPU heatsink

IndexAAppendicesConnector pins iiiSystem board designators iiiBBIOSDetermining version viUpdating viBIOS ROM viCClearing and resetting CMOS xiComputer

Page 166

Installing a second front systemfan ixMemory ixMemory fans ixOptical bay filler tray viiiOptical disk drive ixPCI card xPCIe card xPower connections v

Page 167 - Installing the CPU heatsink

Ensuring proper ventilationProper ventilation for the system is important for workstation operation. Follow these guidelines toensure adequate ventila

Page 168

TopicsENERGY STAR Qualification on page 15 Hyper-threading on page 17EUP compliance mode on page 16 Intel Turbo Boost Technology on page 17Accessibili

Page 169 - Removing a CPU

ENERGY STAR QualificationHP computers marked with the ENERGY STAR logo are compliant with the applicable U.S.Environmental Protection Agency (EPA) ENE

Page 170 - Installing a CPU

EUP compliance modeThis workstation provides EUP compliance mode capability.When enabled, this feature enables the workstation to shut down to the low

Page 171 - System board

Hyper-threadingThis workstation supports Hyper-Threading Technology (HTT) which is an Intel-proprietary technologyused to provide process parallelizat

Page 172

About this guideThis guide provides service and maintenance information for the HP 800 Workstation. It includes thesetopics:Guide topicsWorkstation o

Page 173 - Removing the battery

2 Setting up the operating systemThis chapter provides setup and update information for the workstation operating system. It includesthese topics:Topi

Page 174

Setting up the Microsoft operating systemNOTE: If you ordered a downgrade from Windows Vista to Windows XP Professional operatingsystem, your system w

Page 175 - Product recycling

Setting up Red Hat Enterprise LinuxHP offers an HP Installer Kit for Linux (HPIKL) to supplement Red Hat box sets and help HP Linuxcustomers customize

Page 176

Installing and customizing Red Hat-enabled workstationsLinux-enabled workstations require the HP Installer Kit and the purchase of a Red Hat Enterpris

Page 177 - Locating ID labels

Determining current BIOSTo determine the current BIOS of the workstation during system power up:1. Wait for F10=setup to appear on the lower right cor

Page 178 - Locating warranty information

Upgrading BIOSTo find and download the latest available BIOS, which includes the latest enhancements:1. Go to http://www.hp.com/go/workstationsupport.

Page 179 - Diagnosis guidelines

3 Restoring the operating systemThis chapter describes how to restore the Windows or Linux operating system. It includes these topics:TopicsRestore me

Page 180 - Troubleshooting checklist

Ordering backup softwareIf you cannot create system recovery CDs or DVDs, you can order a recovery disk set from the HPsupport center. To obtain the s

Page 181

Restoring Windows XP ProfessionalThis section describes how to restore the Windows XP Professional operating system.NOTE: The workstation must have a

Page 182 - E-support

Creating HP Backup and Recovery (HPBR) mediaNOTE: HPBR functionality is used with Windows XP only. For details, refer to the SoftThinks guideon the Do

Page 183 - Helpful hints

iv About this guide ENWW

Page 184 - During operation

Restoring the operating systemCAUTION: Before you restore the operating system, back up your data.When you run RestorePlus! from media, the process de

Page 185 - Solving minor problems

NOTE: Make copies of the ISO recovery images on CD as backup files in case your workstationexperiences a hard drive failure.ENWW Restoring Novell SLED

Page 186 - Solving power supply problems

4 System managementThis section describes the tools and utilities that provide system management for the workstation. Itincludes these topics:TopicsBI

Page 187

The Computer Setup (F10) UtilityThis section includes these topics:TopicsComputer Setup (F10) functionalityon page 31Accessing the Computer Setup (F10

Page 188 - Solving diskette problems

●Specify the Asset Tag or property identification number assigned by the company to thisworkstation.●Enable power-on password prompts during system re

Page 189 - Solving hard drive problems

Accessing the Computer Setup (F10) UtilityTo access the Computer Setup (F10) Utility menu:1. Power on or restart the workstation.2. When the display i

Page 190

The Computer Setup (F10) Utility menuThe following table describes the functions available in the Computer Setup (F10) utility menu.NOTE: With new BIO

Page 191 - Solving display problems

Heading Option Description Ignore Changesand ExitExits workstation setup without applying or saving changes. Save Changesand ExitSaves changes to sy

Page 192

Heading Option Description Boot Order Enables you to configure the boot, diskette drive, and hard disk drive orders by physicallyreordering the menu

Page 193 - Solving audio problems

Heading Option Description Device Security Makes the following devices available or hidden to the workstation:●Serial Port●Front USB Ports●Rear USB P

Page 194 - Solving printer problems

Table of contents1 Workstation overviewDescription ...

Page 195 - Overview

Heading Option Description System Security Provides these options:●Data Execution Prevention—Enables or disables Data Execution Prevention mode in th

Page 196

Heading Option Description HardwarePowerManagementEnables or disables:●SATA Power Management●Intel Turbo Boost Technology●Enhanced Intel Turbo Boost

Page 197 - User interface

Heading Option Description Chipset/MemoryEnable/disable these options:●PCI SERR# Generation (Enable or Disable)—Controls PCI SERR# generation for ill

Page 198

Heading Option Description Slot 1 - PCIe2 x8(4)Slot 1 option ROM download (Enable or Disable)Slot 2 - PCIe2x16Slot 2 option ROM download (Enable or Di

Page 199 - Test tab

Workstation managementThis section summarizes capabilities, features, and key components of workstation management,including:Section topicsInitial wor

Page 200

Initial workstation configuration and deploymentthe workstation includes a preinstalled system software image. After a brief software unbundlingproces

Page 201 - Errors tab

Replicating the setupThis section provides information about replicating the workstation setup.Copying a setup configuration to a single workstationCA

Page 202 - Help tab

Copying a setup configuration to multiple workstationsCAUTION: A setup configuration is model-specific. If source and target workstations are not the

Page 203 - Diagnostic codes and errors

Updating and managing softwareHP provides several tools for managing and updating software on desktops and workstations:●HP Client Manager Software●Sy

Page 204

System Software ManagerSystem Software Manager (SSM) is a utility available on Windows operating system workstations thatenables you to update system-

Page 205

Installing with the HP driver CD ... 20Installing and customizin

Page 206

ROM FlashHP workstation include a programmable flash ROM. By establishing a setup password in the ComputerSetup (F10) Utility, you can protect the ROM

Page 207 - LED color definitions

FailSafe Boot Block ROMThe FailSafe Boot Block ROM enables system recovery in the unlikely event of a ROM flash failure. Forexample, if a power failur

Page 208 - POST error messages

Workstation securityThis section provides information about providing system security through asset tracking, passwordsecurity, hard disk drive lockin

Page 209

Table 4-2 Security features overviewFeature Purpose How it is establishedRemovable Media Boot Control Prevents booting from removable mediadrivesFro

Page 210

DriveLock applicationsThe most practical use of DriveLock is in a corporate environment. The system administrator would beresponsible for configuring

Page 211

Enabling DriveLockTo enable and set the DriveLock user password:1. Power on or restart the workstation.2. As soon as the workstation is powered on, pr

Page 212

Password securityThe power-on password prevents unauthorized use of the workstation by requiring entry of a passwordto access applications or data whe

Page 213

Establishing a power-on password using workstation setupEstablishing a power-on password through the Computer Setup (F10) Utility prevents access to t

Page 214 - 7 Configuring RAID devices

Entering a setup passwordIf a setup password has been established on the workstation, you will be prompted to enter it each timeyou run the Computer S

Page 215 - Configuring SATA RAID devices

Deleting a power-on or setup passwordTo delete a power-on or setup password:1. Power on or restart the workstation.2. Choose from the following:●To de

Page 216 - Configuring system BIOS

Proactive Change Notification ... 47Subscriber's Choice .

Page 217 - Creating RAID volumes

Clearing passwordsIf you forget the password, you cannot access the workstation.For instructions about clearing passwords, see Configuring password se

Page 218 - Deleting RAID volumes

Setting the Side access panel sensor protection levelTo set the Side access panel sensor protection level:1. Power on or restart the workstation.2. As

Page 219 - Configuring SAS RAID devices

Fault notification and recoveryFault notification and recovery features combine innovative hardware and software technology toprevent the loss of crit

Page 220 - SAS RAID 0 configuration

Dual-state power buttonWith ACPI enabled, the power button can function as an on/off switch or as a sleep state button. Thisfeature does not completel

Page 221 - SAS RAID 1 configuration

5 Replacing componentsThis chapter presents removal and installation procedures for most internal workstation components. Itincludes these topics:Topi

Page 222 - SAS RAID 1E configuration

Warnings and cautionsWARNING! Any surface or area of the equipment marked with this symbol indicates the presenceof a hot surface or hot component. I

Page 223

Service considerationsReview the following service considerations before replacing system components.Cautions, warnings and safety precautionsReview t

Page 224 - Resetting the password jumper

Preventing ESD equipment damageMany electronic components are sensitive to ESD. Circuitry design and structure determine the degreeof sensitivity. The

Page 225

Grounding the work areaTo prevent static damage in the work area:●Cover the work surface with approved static-dissipative material. Use a wrist strap

Page 226

Tools and software requirementsThe tools necessary for workstation component removal and installation are:●Torx T-15 driver●Flat blade and cross-tip s

Page 227 - A Connector pins

Tools and software requirements ... 67Special handling of component

Page 228

Hard drivesHard drives are fragile, precision components. Avoid subjecting them to physical shock and vibration.The following guidelines apply to all

Page 229 - ENWW 217

Removing and installing componentsNOTE: This workstation supports many optional devices. If you do not find installation instructions foryour device i

Page 230

Component locationsThe following figure and table describe the system board component layout.Figure 5-1 System board component locationsTable 5-2 Sy

Page 231 - ENWW 219

Item Component Item Component Item Component8 Front system fan1 (top) 21 Power Button/LED/Spkr 34 Network/USB9 Front system fan2 (bottom) 22 Front 139

Page 232

Disassembly orderFor convenience, disassembly procedures should be followed in a particular order. Use the followingtable to determine the sequence in

Page 233 - ENWW 221

Predisassembly proceduresNOTE: Read Warnings and cautions on page 63 before servicing workstation components.Perform the following steps before servic

Page 234

Cable lock (optional)If a cable lock is installed on the workstation, remove it before servicing the workstation.Unlock it and pull it out of the cabl

Page 235 - ENWW 223

Side access panelBefore accessing the internal components of the workstation, you must remove the side access panel.This section describes how to remo

Page 236

Airflow guideThis section describes how to remove and install the chassis airflow guide.Removing the airflow guide1. Disconnect power from the worksta

Page 237 - B System board designators

Installing the airflow guide1. Disconnect power from the workstation (see Predisassembly procedures on page 73).2. Remove the side access panel (see R

Page 238

Installing a filler tray ... 93Optical disk drive ...

Page 239 - C Routine Care

3. Remove the expansion card support by lifting firmly on the handle at the green touch point , andthen rotating the support upward 2 as shown in the

Page 240 - Cleaning the mouse

Installing the expansion card supportInsert the expansion card support tabs into the rear chassis slots , and then lower the support until itclicks i

Page 241 - D Locating HP resources

Right side panelThis section describes how to remove and install the right side panel.Removing the right side panelNOTE: Use this procedure to access

Page 242 - Product information

3. Pull out the power supply locking handle marked with the green label .Use the handle to pull the power supply out of the chassis 2 as show in the

Page 243 - Product support

4. Disconnect the speaker cable from the inline front panel I/O cable , and slide the speaker fromthe chassis flanges 2 as shown in the following fig

Page 244 - Product documentation

4. Disconnect the sensor cable from the inline chassis cable as shown in the following figure .Figure 5-13 Removing the side access panel sensor5. S

Page 245 - Product diagnostics

Power connectionsFor help with identifying power cables, see the following figure and table. Ensure that all cables arerouted or tied so they cannot i

Page 246 - Product updates

Front bezelThis section describes how to remove and install the front bezel.Removing the front bezel1. Disconnect power from the workstation (see Pred

Page 247

Front panel I/O cable assemblyThis section describes how to remove and install a front panel I/O cable assembly.Removing the front panel I/O cable ass

Page 248

8. Remove the screw and slide front panel cable I/O assembly down, then out of the chassis 2 asshown in the following figure.Figure 5-17 Removing t

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