Hp LaserJet Pro 200 color MFP M276nw User Manual

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Page 1 - LASERJET PRO 200 COLOR MFP

LASERJET PRO 200 COLOR MFPUser GuideM276

Page 2

The fax does not respond ... 122The fax has a dedicated phone line ...

Page 3 - User Guide

The factory-set default for detect dial tone is On for France and Hungary, and Off for all othercountries/regions.1. From the Home screen, touch the S

Page 4

3. Touch the Advanced Setup menu.4. Scroll to and touch the Redial if No Answer button, and then touch the On button.Set the redial-on-communication-e

Page 5 - Table of contents

Set the default resolution setting1. From the Home screen, touch the Setup button.2. Touch the Fax Setup menu.3. Touch the Advanced Setup menu.4. Tou

Page 6

NOTE: After the product prints this report, it deletes all billing data.1. From the Home screen, touch the Fax button.2. Touch the Fax Menu button.3.

Page 7

Configure receive fax settingsSet fax forwardingYou can set your product to forward incoming faxes to another fax number. When the fax arrives atyour

Page 8

Block or unblock fax numbersIf you do not want to receive faxes from specific people or businesses, you can block as many as 30fax numbers by using th

Page 9

Type of telephone line Recommended rings-to-answer settingShared line (receiving both fax and voice calls) with only anattached telephoneFive rings or

Page 10

Use autoreduction for incoming faxesIf the fit-to-page option is turned on, the product automatically reduces long faxes up to 75% to fit theinformati

Page 11

Set stamp-received faxesThe product prints the sender identification information at the top of each received fax. You can alsostamp the incoming fax w

Page 12

4. Touch the Polling Receive button.5. Use the keypad to enter the number of the fax machine that you want to poll, and then touch theOK button.The pr

Page 13

Print with EconoMode ... 139Set the sleep delay ...

Page 14

Use faxSupported fax programsThe PC fax program that came with the product is the only PC fax program that works with the product.To continue to use a

Page 15

3. Touch the Fax Service menu.4. Touch the Clear Saved Faxes button.Use fax on a DSL, PBX, or ISDN systemHP products are designed specifically for use

Page 16

Use fax on a VoIP serviceVoice over internet protocol (VoIP) services are often not compatible with fax machines unless theprovider explicitly states

Page 17 - 1 Product introduction

7. The product scans the first page and thenprompts you to load another page. If thedocument has multiple pages, touch the Yesbutton. Continue this pr

Page 18 - Product views

Use speed dials and group-dial entries1. Load the document into the document feeder or onto the scanner glass.2. From the Home screen, touch the Fax b

Page 19 - Product back view

4. Load the document in the document feeder.5. Click Send Now.Send a fax from a third-party software program, such as Microsoft Word1. Open a document

Page 20 - Control-panel Home screen

Send a fax by dialing from a telephone connected to the fax lineOccasionally, you might want to dial a fax number from a telephone that is connected t

Page 21

1. Load the document into the document feeder. 2. From the Home screen, touch the Fax button. 3. Touch the Fax Menu button. 4. Touch the Send Optio

Page 22 - Print product reports

Print a faxWhen the product receives a fax transmission, it prints the fax (unless the private-receive feature isenabled) and also stores it automatic

Page 23 - Printer sharing disclaimer

Reprint a faxWhen the Allow Fax Reprint feature is on, the product stores received faxes in memory. The producthas about 3.2 MB of storage space, whic

Page 24

Cleaning ... 157Cyan Cartridge Low ...

Page 25 - 2 Paper tray

4. Touch the Print Private Faxes button.5. Use the keypad to enter the product security password, and then touch the OK button.104 Chapter 6 Fax ENW

Page 26 - Supported paper sizes

Solve fax problemsFax troubleshooting checklist●Several possible fixes are available. After each recommended action, retry faxing to see if theproblem

Page 27

4. Click the link for your operating system.5. Scroll to the Firmware section of the table.◦If the listed version matches the version on the configura

Page 28 - Supported paper types

Fax trace reportA fax T.30 trace report has information that can help resolve fax transmission problems. If you call HPfor help in resolving these pro

Page 29 - Load the paper input tray

Fax error report printingUse the following instructions to print fax logs and reports:Print all fax reportsUse this procedure to print all of the foll

Page 30

NOTE: With this option, you will have no indication that a fax failed to be transmitted unlessyou print a fax activity log.1. From the Home screen, to

Page 31

warning message is related to printing and the auto-continue feature is on, the product will attempt toresume printing the job after the warning has a

Page 32

Control panel message Description Recommended actionFax is busy.Redial pending.The fax line to which you were sending a faxwas busy. The product autom

Page 33

Control panel message Description Recommended actionFax receive error. An error occurred while trying to receive afax.Ask the sender to resend the fax

Page 34

Control panel message Description Recommended actionFax Send error. An error occurred while trying to send a fax. Try resending the fax.Try faxing to

Page 35

Clear jams from the document feeder ... 167Clear jams in the paper input tray ...

Page 36 - 20 Chapter 3 Print ENWW

Control panel message Description Recommended actionNo dial tone. The product could not detect a dial tone. Check for a dial tone on the phone line by

Page 37 - Print tasks for Windows

Control panel message Description Recommended actionNo fax answer.Canceled send.Attempts to redial a fax number failed, or theRedial if No Answer opti

Page 38

●Receive a recorded error message from the phone company when trying to send a fax●Unable to send a fax when a phone is connected to the productAn err

Page 39

●Unplug the telephone cord from both the product and the wall, and then replug the cord.●Make sure that you are using the telephone cord that came wit

Page 40

●Check the phone line by using the Run Fax Test option from the Service menu on the control panel.a. From the Home screen, touch the Setup button.b.

Page 41

The control panel displays a Ready message with no attempt to send the fax●Check the fax activity log for errors.a. Touch the Fax button, and then tou

Page 42

Unable to use fax functions from the control panel●The product might be password protected. Use the HP Embedded Web Server, HP Toolboxsoftware, or the

Page 43

Receive a recorded error message from the phone company when trying tosend a fax●Make sure you dial the fax number correctly, and make sure that the p

Page 44

The fax does not respondThe fax has a dedicated phone line●Set the Answer Mode option to the Automatic setting from the control panel.a. From the Home

Page 45

d. Open the Answer Mode menu.e. Select the Fax/Tel setting.A telephone handset is connected to the productSet the Answer Mode option to the Automatic

Page 46

Check the send-fax resolution setting ... 191Check the image adjustment settings .

Page 47

The product is connected to a DSL phone service●Check the installation and features. A DSL modem requires a high-pass filter on the phone lineconnecti

Page 48

The Communication error. message appears●Ask the sender to send the fax again or send at a later time when line conditions have improved.●Unplug the p

Page 49

●Make sure that the resolution of the sending fax machine is not set to the Photo setting or theSuperfine setting.a. From the Home screen, touch the S

Page 50 - Create a booklet (Windows)

Set the Answer Mode option to the Fax/Tel setting to automatically receive faxes. The Fax/Tel setting automatically detects whether the incoming trans

Page 51

●Increase the Fax Speed setting.a. Open the Setup Menu menu.b. Open the Fax Setup menu.c. Open the Advanced Setup menu.d. Open the Fax Speed menu.e. S

Page 52 - Print tasks for Mac OS X

●Check the toner cartridges and replace if necessary.●Ask the sender to darken the contrast setting on the sending fax machine, and then resend the fa

Page 53

130 Chapter 6 Fax ENWW

Page 54 - Create a booklet (Mac OS X)

7 Manage and maintain●Use the HP Reconfiguration Utility to change the product connection●Use HP Web Services applications●Configure IP network settin

Page 55 - Cancel a print job (Windows)

Use the HP Reconfiguration Utility to change theproduct connectionIf you are already using the product and you wish to change the way it is connected,

Page 56 - Print watermarks (Windows)

Configure IP network settingsView or change network settingsUse the HP Device Toolbox to view or change IP configuration settings.1. Print a configura

Page 57 - Print watermarks (Mac OS X)

The printer driver is not listed in the Print & Fax list ... 209The product name does not appear

Page 58

3. On the Device Information page, the default product name is in the Device Status field. Youcan change this name to uniquely identify this product.N

Page 59 - Color printing

HP Device Toolbox (Windows)Use the HP Device Toolbox for Windows to view or change product settings from your computer. Thistool opens the HP Embedded

Page 60

Tab or section DescriptionSystem tabProvides the ability to configure theproduct from your computer.●Device Information: Provides basic product and co

Page 61

HP Utility (Mac OS X)Use the HP Utility for Mac OS X to view or change product settings from your computer. This tool opensthe HP Embedded Web Server

Page 62 - Match colors

HP Web JetadminHP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety ofnetworked HP devices, including pr

Page 63

Economy settingsPrint with EconoModeThis product has an EconoMode option for printing drafts of documents. Using EconoMode can use lesstoner. However,

Page 64 - Use HP ePrint

3. Select the time for the power-down delay.NOTE: The default value is 30 minutes.4. The product automatically wakes from the auto power-down mode whe

Page 65 - Use AirPrint

Print when a toner cartridge is at estimated end oflifeSupply-related notifications are communicated on the product control panel, Desktop Alerts, sof

Page 66 - Walk-up USB printing

prompt and continue printing. The customer can choose to be prompted in 100 pages, 200pages, 300 pages, 400 pages, or never. The default setting is to

Page 67

Replacement instructionsReplace the toner cartridges1. Open the front door. 2. Pull out the toner cartridge drawer. ENWWReplacement instructions143

Page 69 - Make multiple copies

3. Grasp the handle on the toner cartridge, andthen pull the toner cartridge straight up toremove it. 4. Remove the new toner cartridge from thepackag

Page 70 - Copy a multiple-page original

6. Remove the plastic shield from the bottom ofthe new toner cartridge. 7. Do not touch the imaging drum on the bottomof the toner cartridge. Fingerpr

Page 71 - Collate a copy job

9. Pull the tab on the left side of the tonercartridge straight up to completely remove thesealing tape. Discard the sealing tape. 10. Close the toner

Page 72 - Copy on both sides (duplex)

Update the firmwareHP offers periodic upgrades to the product firmware. You can load the firmware updates manually, oryou can set the product to autom

Page 73

148 Chapter 7 Manage and maintain ENWW

Page 74 - Reduce or enlarge a copy

8 Solve problems●Problem-solving checklist●Restore the factory-set defaults●Control panel help system●Interpret control panel messages●Paper feeds inc

Page 75

Problem-solving checklistFollow these steps when trying to solve a problem with the product.●Step 1: Check that the product power is on●Step 2: Check

Page 76 - Copy identification cards

Step 4: Test copy functionality1. Place the configuration page into the document feeder, and then make a copy. If the paper doesnot feed smoothly thro

Page 77 - Optimize copy quality

Restore the factory-set defaults1. From the Home screen, touch the Setup button.2. Scroll to and touch the Service menu.3. Scroll to and touch the R

Page 78

Interpret control panel messagesControl panel message typesThe control panel messages indicate the current product status or situations that might req

Page 79 - Adjust the copy image

1 Product introduction●Product views●Print product reports●Printer sharing disclaimerENWW 1

Page 80 - Copy in draft mode

Recommended actionTurn the product off, wait at least 30 seconds, and then turn the product on and wait for it to initialize.If you are using a surge

Page 81

If the message persists, contact HP support.55.X ErrorDescriptionThe product has experienced an internal error.Recommended actionTurn the product powe

Page 82 - Set new default copy settings

Recommended actionTurn the product power off, wait at least 30 seconds, and then turn the product power on and wait forit to initialize.If you are usi

Page 83 - Restore copy default settings

CleaningDescriptionThe product periodically performs a cleaning procedure to maintain the best print quality.Recommended actionWait for the cleaning p

Page 84 - 68 Chapter 4 Copy ENWW

Device error, press OKDescriptionAn internal error occurred.Recommended actionPress the OK button to resume the job.Door openDescriptionThe product fr

Page 85

Install <color> cartridgeDescriptionThe toner cartridge is either not installed or not correctly installed in the product.Recommended actionInst

Page 86

Load Tray 1, <PLAIN> <SIZE> / Cleaning mode, OK to startDescriptionThe product is ready to process the cleaning operation.Recommended acti

Page 87 - Scan to a USB flash drive

Manual Duplex Load Tray 1, Press OKDescriptionThe first side of a manual duplex job has printed, and the page needs to be loaded to process thesecond

Page 88 - Scan to a network folder

Rear door openDescriptionThe product rear door is open.Recommended actionClose the door.Remove shipping lock from <color> cartridgeDescriptionA

Page 89 - Scan to email

Recommended actionCheck the supply level gauges on the control panel, or print a supplies status page to determine whichtoner cartridges are low.Print

Page 90 - Scan by using other software

Product viewsProduct front view1 Document feeder2Scanner3 Output bin4 Walk-up USB port5 Power button6Input tray7 Jam access door8 Front door9 Color to

Page 91

Used supplies in useDescriptionYou are using more than one toner cartridge that reached the default low threshold while it wasinstalled in a product.R

Page 92 - Setup for stand-alone fax

Paper feeds incorrectly or becomes jammedThe product does not pick up paperIf the product does not pick up paper from the tray, try these solutions.1.

Page 93

Clear jamsJam locationsJams can occur in these locations:1 Document feeder2 Output bin3 Rear door4Input trayLoose toner might remain in the product af

Page 94 - Use the HP Fax Setup Wizard

Clear jams from the document feeder1. Turn the product off. 2. Open the document feeder cover. 3. Lift the document feeder roller assembly, andgentl

Page 95 - Use the phone book

4. Close the document feeder roller assembly,and then close the document feeder cover. 5. Open the scanner lid. If paper is jammedbehind the white pla

Page 96 - Delete phone book entries

1. Pull out the tray, and lift the jam access doorabove the tray. 2. With both hands, grasp the paper, andcarefully pull it free from the product. 3.

Page 97 - Delete speed-dial entries

Clear jams from the output binCAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams.Damage caused by sharp objects

Page 98 - Delete group-dial entries

2. With both hands, grasp the paper, andcarefully pull it free from the product.NOTE: If the sheet tears, remove allfragments before continuing. Do no

Page 99 - Configure send fax settings

Improve print qualityCheck the paper type setting (Windows)Check the paper type setting if you are having any of the following problems:●Toner is smea

Page 100 - Tone dial or pulse dial

6. Select a type from the Media-type drop-down list.7. Click the Print button.Check toner cartridge statusIf you determine that you need to replace a

Page 101 - Set light/dark and resolution

Product back view1 Rear jam-access door2 Power connection3 Fax and telephone ports4 Hi-Speed USB 2.0 port5 Network portSerial number and model number

Page 102 - Set billing codes

Print a cleaning page1. From the Home screen, touch the Setup button.2. Touch the Service menu.3. Touch the Cleaning Page button.4. Load plain lette

Page 103

Section Toner cartridge3Black4Magenta●If dots or streaks appear in only one of the groups, replace the toner cartridge that correlates withthat group.

Page 104 - Set the answer mode

Check the paper and printing environmentUse paper that meets HP specificationsUse different paper if you are having any of the following problems:●The

Page 105 - Block or unblock fax numbers

Adjust color settings in the printer driverChange the color theme for a print job1. On the File menu in the software program, click Print.2. Click Pro

Page 106 - Set distinctive ring

4. Click the Automatic or Manual setting.●Automatic setting: Select this setting for most color print jobs●Manual setting: Select this setting to adju

Page 107 - Set the fax sounds volume

HP UPD PCL 5●Recommended for general office printing in Windows environments●Compatible with previous PCL versions and older HP LaserJet products●The

Page 108 - Set fax polling

Solve copy quality problemsCheck the scanner glass for dirt and smudgesOver time, specks of debris might collect on the scanner glass and white plasti

Page 109

Check the paper settings1. From the Home screen, touch the Copy button. 2. Touch the Settings button, and then scroll toand touch the Paper button. 3

Page 110 - Delete faxes from memory

3. Touch the name of the setting you want toadjust.●Lightness: Adjusts the lightness/darknesssetting.●Contrast: Adjusts the contrast between thelighte

Page 111

1. Load the document onto the scanner glass orinto the document feeder. 2. From the Home screen, touch the Copy button. 3. Touch the Settings button,

Page 113 - Fax from the document feeder

Control panel layout1 Wireless light: indicates the wireless network is enabled. The light blinks while the product is establishing a connection to th

Page 114 - Send a fax from the software

1. Open the document feeder cover. 2. Use a moist, lint-free cloth to wipe both pickuprollers and the separation pad to remove dirt. 3. Close the doc

Page 115

Solve scan quality problemsCheck the scanner glass for dirt and smudgesOver time, specks of debris might collect on the scanner glass and white plasti

Page 116 - Send a fax with confirmation

Check the resolution settingsThe following table describes the recommended resolution and color settings for different types of scanjobs.NOTE: The def

Page 117 - Send faxes internationally

Check the image adjustment settings1. From the Home screen, touch the Copy button. 2. Touch the Settings button, and then scroll toand touch the Imag

Page 118 - Print a fax

Optimize for text or picturesThe following copy-quality settings are available:●Auto Select: Use this setting when you are not concerned about the qua

Page 119 - Receive faxes to a computer

1. Open the document feeder cover. 2. Use a moist, lint-free cloth to wipe both pickuprollers and the separation pad to remove dirt. 3. Close the doc

Page 120 - 104 Chapter 6 Fax ENWW

Solve fax quality problemsCheck the scanner glass for dirt and smudgesOver time, specks of debris might collect on the scanner glass and white plastic

Page 121 - Solve fax problems

Check the send-fax resolution settingIf the product was unable to send a fax because the receiving fax machine did not answer or was busy,the product

Page 122

4. Touch the — or + buttons to adjust the valuefor the setting, and then touch the OK button. 5. Adjust another setting, or touch the back arrowto ret

Page 123 - Fax trace report

You should turn off error correction only if you are having trouble sending or receiving a fax, and youare willing to accept the errors in the transmi

Page 124 - Fax error report printing

NOTE: Depending on the product configuration, the features on the Home screen can vary. Thelayout might also be reversed for some languages.1Web Servi

Page 125 - Fax error messages

2. Use a moist, lint-free cloth to wipe both pickuprollers and the separation pad to remove dirt. 3. Close the document feeder cover. Check the Fit-t

Page 126 - 110 Chapter 6 Fax ENWW

Perform a fax diagnostic testFrom the product control panel, you can run a diagnostic test that provides information about theproduct fax settings.1.

Page 127

The product does not print or it prints slowlyThe product does not printIf the product does not print at all, try the following solutions.1. Make sure

Page 128 - 112 Chapter 6 Fax ENWW

The product prints slowlyIf the product prints, but it seems slow, try the following solutions.1. Make sure the computer meets the minimum specificati

Page 129

Solve walk-up USB printing problems●The USB Flash Drive menu does not open when you insert the USB accessory●The file does not print from the USB stor

Page 130 - 114 Chapter 6 Fax ENWW

The file that you want to print is not listed in the USB Flash Drivemenu1. You might be trying to print a file type that the USB printing feature does

Page 131 - Solve problems sending faxes

Solve direct connection problemsIf you have connected the product directly to a computer, check the cable.●Verify that the cable is connected to the c

Page 132

Solve wired network problemsCheck the following items to verify that the product is communicating with the network. Beforebeginning, print a configura

Page 133

The computer is unable to communicate with the product1. Test network communication by pinging the network.a. Open a command-line prompt on your compu

Page 134

Solve wireless network problemsNOTE: This section applies to the HP LaserJet Pro 200 color M276nw MFP model only.Wireless connectivity checklist●Verif

Page 135

Print product reportsFrom the Reports menu, you can print several informative pages about the product.1. From the Home screen, touch the Setup button

Page 136 - Unable to use group dials

The product does not print, and the computer has a third-partyfirewall installed1. Update the firewall with the most recent update available from the

Page 137

The wireless network is not functioning1. Make sure that the network cable is not connected.2. To verify if the network has lost communication, try co

Page 138 - The fax does not respond

Reduce interference on a wireless networkThe following tips can reduce interference in a wireless network:●Keep the wireless devices away from large m

Page 139

Solve product software problems with WindowsA printer driver for the product is not visible in the Printer folder1. Reinstall the product software.NOT

Page 140

Windows 7a. Click Start.b. Click Devices and Printers.c. Right-click the product driver icon, and then select Printer properties.d. Click the Ports ta

Page 141

Solve product software problems with Mac OS X●The printer driver is not listed in the Print & Fax list●The product name does not appear in the pro

Page 142 - Sender receives a busy signal

A print job was not sent to the product that you wanted1. Open the print queue, and then restart the print job.2. Another product with the same or sim

Page 143 - Solve general fax problems

Remove software (Windows)Windows XP1. Click Start, and then click Programs.2. Click HP, and then click the product name.3. Click Uninstall, and then f

Page 144 - Fax quality is poor

212 Chapter 8 Solve problems ENWW

Page 145

9 Supplies and accessories●Order parts, accessories, and supplies●HP policy on non-HP supplies●HP anticounterfeit Web siteENWW 213

Page 146 - 130 Chapter 6 Fax ENWW

Printer sharing disclaimerHP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systemsand not of the HP pr

Page 147 - 7 Manage and maintain

Order parts, accessories, and suppliesHP original toner cartridge and paper www.hp.com/go/suresupplyOrder genuine HP parts or accessorieswww.hp.com/bu

Page 148

IndexAaccessoriesordering 213, 214AirPrint 49answer mode, setting 88answering machines, connectingfax settings 89anticounterfeit supplies 214applicati

Page 149 - Configure IP network settings

redialing automatically,settings 84tone or pulse settings 84distinctive-ring settings 90document feederjams 167door release, locating 2dots per inch (

Page 150

HP Scan software (Windows) 70HP Utility for Macfeatures 137opening 137HP Utility, Mac 137HP Web Jetadmin 138HP Web Servicesapplications 132enabling 13

Page 151 - HP Device Toolbox (Windows)

PBXfaxing 95PCL font list 6phone book, faxadding entries 98deleting all entries 80importing 79phonesreceiving faxes from 76, 103phones, downstreamsend

Page 152

size, copyreducing or enlarging 58sizes, mediaFit to Page setting, faxing 91sleep delaydisabling 139enabling 139small documentscopying 60softwareHP Ut

Page 155 - Economy settings

© 2014 Hewlett-Packard Development Company, L.P.www.hp.com

Page 156

8 Chapter 1 Product introduction ENWW

Page 157

2 Paper tray●Supported paper sizes●Supported paper types●Load the paper input trayENWW 9

Page 158 - Store and recycle supplies

Supported paper sizesThis product supports a number of paper sizes, and it adapts to various paper.NOTE: To obtain the best print results, select the

Page 159 - Replacement instructions

Table 2-2 Supported envelopes and postcards (continued)Size DimensionsEnvelope B5 176 x 250 mm (6.7 x 9.8 in)Envelope Monarch 98 x 191 mm (3.9 x 7.5

Page 160

Supported paper typesPaper typeDimensions1WeightCapacity2Paper orientationPaper, including thefollowing types:●Plain●Letterhead●Color●Preprinted●Prepu

Page 161

Load the paper input tray1. Pull the tray out of the product. 2. Slide open the paper length and width guides. 3. To load Legal-size paper, extend t

Page 162

HP LaserJet Pro 200 color MFP M276SeriesUser Guide

Page 163 - Update the firmware

4. Place the paper in the tray and make sure thatit is flat at all four corners. Slide the paperlength and width guides so that they areagainst the st

Page 164

3Print●Supported printer drivers (Windows)●Change print-job settings (Windows)●Change print-job settings (Mac OS X)●Print tasks for Windows●Print task

Page 165 - 8 Solve problems

Supported printer drivers (Windows)Printer drivers provide access to the product features and allow the computer to communicate with theproduct (using

Page 166 - Problem-solving checklist

Change print-job settings (Windows)Priority for changing print-job settingsChanges to print settings are prioritized depending on where the changes ar

Page 167

Change the product configuration settings1. Windows XP, Windows Server 2003, and Windows Server 2008 (using thedefault Start menu view): Click Start,

Page 168 - Control panel help system

Change print-job settings (Mac OS X)Priority for changing print-job settingsChanges to print settings are prioritized depending on where the changes a

Page 169 - Control panel messages

4. Click the Driver tab.5. Configure the installed options.20 Chapter 3 Print ENWW

Page 170 - 54.XX Error

Print tasks for WindowsUse a printing shortcut (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click th

Page 171 - 79 Error Turn off then on

3. Click the Printing Shortcuts tab. 4. Select one of the shortcuts, and then click theOK button.NOTE: When you select a shortcut, thecorresponding s

Page 172 - Black Very Low

2. Select the product, and then click theProperties or Preferences button. 3. Click the Printing Shortcuts tab. 4. Select an existing shortcut as a b

Page 173 - Cyan Very Low

Copyright and License© 2014 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

Page 174 - Incorrect supplies

5. Select the print options for the new shortcut.NOTE: You can select the print options onthis tab or on any other tab in the printerdriver. After sel

Page 175 - Invalid driver Press [OK]

Print on both sides (duplex) with Windows1. On the File menu in the software program,click Print. 2. Select the product, and then click theProperties

Page 176 - Magenta Very Low

4. Select the Print on both sides (manually)check box. Click the OK button to print thefirst side of the job. 5. Retrieve the printed stack from the o

Page 177 - Misprint, Press OK

2. Select the product, and then click theProperties or Preferences button. 3. Click the Finishing tab. ENWWPrint tasks for Windows27

Page 178 - Supplies low

4. Select the number of pages per sheet from thePages per sheet drop-down list. 5. Select the correct Print page borders,Page order, and Orientation o

Page 179 - Used <color> in use

2. Select the product, and then click theProperties or Preferences button. 3. Click the Finishing tab. 4. In the Orientation area, select the Portrai

Page 180 - Yellow Very Low

Select the paper type (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click theProperties or Preference

Page 181 - Prevent paper jams

5. Select the category of paper types that bestdescribes your paper. 6. Select the option for the type of paper you areusing, and click the OK button.

Page 182 - Clear jams

2. Select the product, and then click theProperties or Preferences button. 3. Click the Paper/Quality tab. 4. Click the Print pages on different pape

Page 183

Scale a document to fit page size (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click theProperties o

Page 184

Table of contents1 Product introduction ... 1Pr

Page 185

Create a booklet (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click theProperties or Preferences but

Page 186 - Clear jams from the rear door

4. Click the Print on both sides (manually)check box. 5. In the Booklet layout drop-down list, selecta binding option. The Pages per sheetoption autom

Page 187

Print tasks for Mac OS XUse a printing preset (Mac OS X)1. On the File menu, click the Print option.2. In the Printer menu, select this product.3. In

Page 188 - Improve print quality

Print multiple pages on one sheet of paper (Mac OS X)1. On the File menu, click the Print option.2. In the Printer menu, select this product.3. Open t

Page 189 - Check toner cartridge status

Print a cover page (Mac OS X)1. On the File menu, click the Print option.2. In the Printer menu, select this product.3. Open the Cover Page menu, and

Page 190 - Print a cleaning page

Additional print tasks (Windows)Cancel a print job (Windows)1. If the print job is currently printing, cancel it by pressing the Cancel button on th

Page 191 - 4Magenta

5. Type a name for the custom size and specify the dimensions.●The width is the short edge of the paper.●The length is the long edge of the paper.NOTE

Page 192 - Check print job settings

Additional print tasks (Mac OS X)Cancel a print job (Mac OS X)1. If the print job is currently printing, cancel it by pressing the Cancel button on

Page 193

5. From the Pages menu, select whether to print the watermark on all pages or on the first pageonly.6. From the Text menu, select one of the standard

Page 194

Color printingUse the HP EasyColor optionIf you are using the HP PCL 6 printer driver for Windows, the HP EasyColor technology automaticallyimproves m

Page 195

Print multiple pages per sheet with Windows ... 26Select the page orientation (Windows) ...

Page 196 - Solve copy quality problems

Change color options (Windows)1. From the software program, select the Printoption. 2. Select the product, and then click theProperties or Preferences

Page 197 - Check the paper settings

2. Select the product, and then click theProperties or Preferences button. 3. Click the Color tab. 4. Select a color theme from the Color Themesdrop-

Page 198 - Optimize for text or pictures

Manual color optionsUse manual color options to adjust the Neutral Grays, Halftone, and Edge Control options fortext, graphics, and photographs.Table

Page 199 - Edge-to-edge copying

●Software programs●Printer drivers●Computer operating systems●Monitors●Video cards and drivers●Operating environment (humidity, for example)Keep these

Page 200

Use HP ePrint1. To use HP ePrint, you must first enable HP Web Services.a. From the Home screen, touch the Web Services button.b. Touch the Enable We

Page 201 - Solve scan quality problems

Use AirPrintDirect printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly tothe product from an iPad (iOS 4

Page 202 - Check the color settings

Walk-up USB printing1. Insert the USB drive into the USB port on thefront of the product. 2. The USB Flash Drive menu opens. Touch thearrow buttons to

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4 Copy●Make a single copy●Make multiple copies●Copy a multiple-page original●Collate a copy job●Copy on both sides (duplex)●Reduce or enlarge a copy●M

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Make a single copy1. Load the document onto the scanner glass or into the document feeder.2. From the Home screen, touch the Copy button.3. Touch the

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Make multiple copies1. Load the document onto the scanner glass or into the document feeder.2. From the Home screen, touch the Copy button.3. Touch th

Page 206 - Solve fax quality problems

Make multiple copies ... 53Copy a multiple-

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Copy a multiple-page original1. Insert the originals into the document feeder face-up.2. Adjust the guides until they are snug against the paper.3. Fr

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Collate a copy job1. Load the document onto the scanner glass orinto the document feeder. 2. From the Home screen, touch the Copy button. 3. Touch th

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Copy on both sides (duplex)1. Load the first page of the document onto thescanner glass or into the document feeder. 2. From the Home screen, touch th

Page 210 - Check the Fit-to-Page setting

5. Load the next page of the document onto thescanner glass or into the document feeder. 6. From the Home screen, touch the Copy button. 7. Touch the

Page 211 - Perform a fax diagnostic test

Reduce or enlarge a copy1. Load the document onto the scanner glass orinto the document feeder. 2. From the Home screen, touch the Copy button. 3. To

Page 212 - The product does not print

Make color or black and white copies1. Load the document onto the scanner glass or into the document feeder.2. From the Home screen, touch the Copy bu

Page 213 - The product prints slowly

Copy identification cardsUse the ID Copy feature to copy both sides of identification cards, or other small-size documents, ontothe same side of one s

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Optimize copy qualityThe following copy-quality settings are available:●Auto Select: Use this setting when you are not concerned about the quality of

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Adjust the lightness or darkness for copies1. Load the document onto the scanner glass orinto the document feeder. 2. From the Home screen, touch the

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Adjust the copy image1. Load the document onto the scanner glass orinto the document feeder. 2. From the Home screen, touch the Copy button. 3. Touch

Page 217 - Solve wired network problems

Create and edit group-dial entries ... 81Delete group-dial entries ...

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Copy in draft modeUsing draft mode can use less toner. However, using draft mode can also reduce print quality.HP does not recommend the full-time use

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Set the paper size and type for copying on specialpaper1. From the Home screen, touch the Copy button. 2. Touch the Settings button, and then scroll

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Set new default copy settingsYou can save any combination of copy settings as the default settings to use for every job.1. From the Home screen, touch

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Restore copy default settingsUse this procedure to restore the factory default copy settings.1. From the Home screen, touch the Copy button. 2. Touch

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68 Chapter 4 Copy ENWW

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5Scan●Scan by using the HP Scan software (Windows)●Scan by using the HP Scan software (Mac OS X)●Scan to a USB flash drive●Scan to a network folder●Sc

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Scan by using the HP Scan software (Windows)1. Double-click the HP Scan icon on the computer desktop.2. Select a scanning shortcut, and adjust the set

Page 225 - Fax list

Scan to a USB flash drive1. Load the document onto the scanner glass or into the document feeder.2. Insert a USB flash drive into the port on the fron

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Scan to a network folderUse the product control panel to scan a file to a folder on the network. The product must be connectedto a network in order to

Page 227 - Remove software (Mac OS X)

Scan to emailUse the product control panel to scan a file directly to an email address. The scanned file is sent to theaddress as an email message att

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Send a fax from the software ... 98Send a fax by dialing from a telep

Page 229 - 9 Supplies and accessories

Scan by using other softwareThe product is TWAIN-compliant and Windows Imaging Application (WIA)-compliant. The productworks with Windows-based progra

Page 230 - HP anticounterfeit Web site

6Fax●Connect fax to a telephone line●Set up fax with a telephone answering machine●Set up fax with an extension phone●Setup for stand-alone fax●Config

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Connect fax to a telephone line1.Connect the telephone cable to the line port on the product and to the telephone jack onthe wall. The product is an a

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NOTE: The maximum number of characters for the fax header is 25.ENWWSetup for stand-alone fax77

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Configure the fax time, date, and headerUse the control panelTo use the control panel to set the date, time, and header, complete the following steps:

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Use the phone bookYou can store frequently dialed fax numbers (up to 120 entries) either as individual fax numbers or asgroups of fax numbers.Use the

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HP Device Toolbox can import contact information from the following software program phonebooks.●Microsoft Outlook●Lotus Notes●Microsoft Outlook Expre

Page 236 - 220 Index ENWW

Create and edit speed-dial entries1. From the Home screen, touch the Fax button. 2. Touch the Fax Menu button. 3. Touch the Phone Book Setup button.

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d. Touch the Individual Setup button.e. Touch an unassigned number from the list.f. Use the keypad to enter a name for the entry, and then touch the O

Page 238

Configure send fax settingsSet special dialing symbols and optionsYou can insert pauses into a fax number that you are dialing. Pauses are often neede

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