HP Deskjet 6980 seriesUser's guide
Buttons and lightsUse the printer buttons to turn the printer on and off, cancel a print job, restart a job,operate in Quiet Mode, and set up a wirele
4. Click OK.Note To restore default print settings, click Default Print Settings in the PrintTask Quick Sets drop-down list, and then click OK.Create
Automatic two-sided printingTo print a two-sided document automatically, one of the following accessories must beattached to the printer:Automatic Two
3. In the Print on both sides drop-down list, click Automatically.4. Select any other print settings that you want, and then click OK.After the first
3. Select the Print on both sides check box.4. Select the Automatic check box.5. Select the Preserve layout check box.6. Select the Flip pages up chec
Print a two-sided documentTo print a two-sided document, follow these steps:1. Open the Printer Properties dialog box.2. Click the Printing Shortcuts
Create a bound two-sided documentSelect the type of binding that you want for the two-sided document, and then follow thesteps for that binding.Book b
6. After the odd-numbered pages have been printed, reload the printed pages with theprinted side facing up.7. Click Continue to print the even-numbere
3. Select the following check boxes:– Print on both sides– Flip pages up4. Select any other print settings that you want, and then click OK.The printe
Follow these steps to resize the document for a different paper size:1. Open the Printer Properties dialog box.2. Click the Effects tab.3. Select the
3. In the % of normal size box, type the percentage by which you want to shrink orenlarge the text and graphics.One hundred percent represents the act
for three seconds. When the printer is manually turned off, the printer uses less than onewatt of power.Note Energy consumption can be prevented by tu
Create or change a watermarkFollow these steps to create or change a watermark:1. Open the Printer Properties dialog box.2. Click the Effects tab.3. C
9Printer software● Use the Printer Properties dialog box to select printing options.● Use the What's This? help to learn more about specific prin
Note The Ink Status window may not display if the printer is operating over anon-Microsoft configuration.Print cartridge information and orderingFor p
HP Software Update searches the HP Web site for printer software updates.– If the computer has the most recent version of the printer software install
10Maintenance● Install print cartridges● Set the auto-off feature● Align the print cartridges● Calibrate color● Automatically clean print cartridges●
1 Selection number label● Printer documentation: For a list of print cartridge selection numbers, see thereference guide that came with the printer.●
6. Remove the replacement print cartridge from its packaging and carefully remove theplastic tape. Hold the print cartridge so that the copper strips
8. Push down on the print cartridge latch until it snaps closed.9. Close the printer cover.The printer automatically prints a calibration page.For inf
To align print cartridges:1. Load Letter or A4 plain, white paper in the In tray.2. Open the printer Toolbox.3. Click Align the Print Cartridges.4. Cl
Note If the print cartridges were used before being installed in the printer, theestimated ink levels will not appear on the Estimated Ink Levels tab.
1. The left status light represents the tri-color print cartridge, which is installed in theleft side of the print cartridge cradle.– The light is on
Prepare to clean1. Open the printer cover.2. Wait until the print cartridge cradle moves to the right side of the printer and is idleand quiet.3. Remo
If you store the print cartridge in an airtight plastic container, make sure that the inknozzles are face down but are not in contact with the contain
Use the ToolboxFollow these instructions to use the printer Toolbox:1. Open the Printer Properties dialog box.2. Click the Services tab, and then clic
11Troubleshooting● Ethernet problems● Wireless communication problems● Printer does not print● Paper jam● Paper problems● Paper mismatch● Printer is s
State of the Link light TaskOff Verify the following:● The Ethernet cable is securely connected to the printer.● The network hub, switch, or router is
If you still cannot access the printer's EWS, then follow these steps:1. Print an HP Report page.2. Find the printer's IP address.3. Launch
State of the Wireless Status light TaskOff Verify the following:● An Ethernet cable is not connected tothe printer. Connecting an Ethernetcable to the
Printer has the wrong network settings1. Do one of the following to find the settings for the network:Printer communication modeTaskInfrastructure net
Reduce interference in a wireless networkThe following tips will help reduce the chances for interference in a wireless network:● Keep the wireless de
1. Connect the printer to the network or computer with an Ethernet cable.2. Open the printer's embedded Web server (EWS).3. Click the Networking
1 In traySlide the paper guides firmly against the edges of the media on which you are printing.1 Paper-width guide2 Paper-length guideOut trayPrinted
1. Click Start, click Settings, and then click Printers.2. Double-click the name of the HP Deskjet printer.3. Click the Printer menu and then click Pa
6. If the paper jam cannot be removed from the back of the printer, raise the printercover, remove the paper jam from the front of the printer, and th
Out-of-paper messageIf an out-of-paper message is displayed, follow these guidelines.Paper jamFor information about clearing a paper jam, see the pape
1. Press the Cancel button.2. Open the Printer Properties dialog box.3. On the Paper/Quality tab, verify that the selected paper size and type match t
1 Selection number2 Warranty date3. Check the list of print cartridges that can be used in the printer.a. Open the printer Toolbox.b. Click the Estima
"Printing in ink-backup mode" messageWhen the printer detects that only one print cartridge is installed, ink-backup mode isinitiated. This
Tab SettingPrint quality: Best or Maximum dpiColors are tinted or incorrectIf colors in photos appear tinted or incorrect, follow these steps:1. Verif
Fading occurs on the edges of a photoVerify that the photo paper is not curled. If the photo paper is curled, place the paper ina plastic bag and gent
PictBridge problemsImages in a connected digital camera do not printThere are several reasons why images in a connected digital camera do not print:●
State of the lights TaskConnection light is on and the Error lightflashes twiceThe camera has requested anunsupported command.Bluetooth printing probl
To prevent paper from falling out of the Out tray, fully pull out the Out-tray extension. Ifyou are printing in the Fast draft mode, unfold the Out-tr
resolution cameras, such as those found in wireless phones, might not have high enoughresolution to produce a high-quality print.The image printed wit
Print quality is poorStreaks and missing linesIf the printed pages are missing lines or dots or if streaks appear, the print cartridgesmight be low on
● The printer might be in direct sunlight. Direct sunlight can adversely affect theAutomatic Paper-Type Sensor. Move the printer out of direct sunligh
Tab SettingBasics Orientation: Verify the appropriate orientation.Paper/Quality Size is: Verify the appropriate paper size.EffectsScale to fit: Select
If streaks appear in a light portion of a photo, approximately 63 mm (2.5 inches) from oneof the long edges of the photo, try the following solutions:
3. Verify that the paper guides fit firmly against the edge of the paper.4. Follow loading instructions for the paper type.Ink smearsFollow these guid
Verify that photo paper is not curled. If the photo paper is curled, place the paper in aplastic bag and gently bend it in the opposite direction of t
If the photo has an unwanted border, try one of the following solutions:● Align the print cartridges.● Open the Printer Properties dialog box, click t
"There was an error writing to USB port"The printer might not be receiving correct data from another USB device or USB hub.Connect the print
General Protection FaultA General Protection Fault, or GPF, is a Microsoft Windows error message that isdisplayed when a software program, or a device
1 Photo/envelope feederEnvelopesFollow these steps to use the photo/envelope feeder for single envelopes:1. Insert the envelope into the photo/envelop
Place paper in the In tray, and then press the Resume button.● There might be a paper jam.Follow these instructions to clear a paper jam.● The print c
All lights are flashingThe printer might need to be restarted.1. Press the Power button to turn off the printer, and then press the Power button tores
1. Verify that the computer hard disk space, RAM, and processor speed meet thesystem requirements.The system requirements are listed in the reference
12AccessoriesThe following optional accessories are available to be used with the HP printer.Automatic Two-SidedPrinting Accessory250-Sheet Plain Pape
The duplexer only supports certain paper types. For a list of supported paper types, seethe documentation that came with the duplexer.Install the dupl
4. Click OK in the confirmation box that is displayed.5. Click the X in the upper-right corner to close the screen.Note After the duplexer is enabled,
3. In the Print on both sides drop-down list, click Automatically.4. Select any other print settings that you want, and then click OK.After the first
3. Select the Print on both sides check box.4. Select the Automatic check box.5. Select the Preserve layout check box.6. Select the Flip pages up chec
If a two-sided printing accessory is not attached to the printer or you are printing on anunsupported paper type, use manual two-sided printing.Guidel
Automatic two-sided printing problemsPaper jam occurs inside the Automatic Two-Sided Printing AccessoryFollow these steps to remove a paper jam from t
PhotosFollow these steps to use the photo/envelope feeder to print a single photo:1. Insert the photo paper into the photo/envelope feeder with the si
● The duplexer is attached to the printer.● The duplexer is enabled in the printer software.● The media type and size selected on the Paper/Quality ta
Cards: +/- .006 mm/mm (.006 in/in)Envelopes: +/- .012 mm/mm (.012 in/in)Media weightLetter/A4: 60 to 90 g/m2 (16 to 24 lb)Cards: Up to 200 g/m2 (110 l
Install the 250-Sheet Plain Paper Tray AccessoryFollow these steps to install the 250-Sheet Plain Paper Tray Accessory:1. Turn off the printer.2. Sele
1 Paper-width guide2 Paper-width fence3 Paper-length guideNote When changing the paper size in the paper tray, you must set all threepaper guides.Set
Note To print on legal-sized paper, set the paper-width guide to LTR.3. Set the paper-width fence by carefully inserting it into the appropriate slots
4. Insert the lower tray in the base until it locks into place.Use the 250-Sheet Plain Paper Tray AccessoryIf the 250-Sheet Plain Paper Tray Accessory
Print a different first page with the 250-Sheet Plain Paper Tray AccessoryLoad paper1. Load the paper for the body of the document in the 250-Sheet Pl
8. Click Lower tray in the Source is box.9. Click the paper type for the other pages in the Type is drop-down list.Do not select Automatic.10. Select
Auto Two-Sided Print Accessory with Small Paper TrayThe Auto Two-Sided Print Accessory with Small Paper Tray is a hardware device thatcontains a rear
2. Insert the accessory into the back of the printer until both sides snap into place.Note Do not press the buttons on either side of the accessory wh
3. Slide the photo/envelope feeder forward as far as it will go.4. Print the postcard.Print cartridgesFour print cartridges can be used with the print
3. Release the paper lever.4. Slide the paper-width guide against the edge of the cards.Print1. Open the Printer Properties dialog box.2. On the Print
1. Press and hold down the Report Page button.2. While holding down the Report Page button, press the Cancel button twice.3. Release the Report Page b
3. Release the paper lever.4. Slide the paper-width guide against the edge of the photo paper.Print1. Open the Printer Properties dialog box.2. On the
Prepare to print1. Slide the paper-width guide to the left.2. Pull the paper lever forward and insert the envelopes.Insert the envelopes with the addr
Paper jamDo not clear a paper jam from the front of the printer.Follow these steps to remove a paper jam from the Auto Two-Sided Print Accessory withS
1 Tilt the Small Paper Tray2 Open the lower door6. Remove any paper that is inside the accessory.7. Close the accessory, and then secure the back leve
Binding margin is in the wrong place1. Open the Printer Properties dialog box.2. Click the Finishing tab.3. Verify that the following conditions exist
Media sizes:● Size range:– Width: 81.3 to 106 mm (3.2 to 4.17 in)– Length: 116.8 to 304.8 mm (4.6 to 12 in)● Cards:– 10x15 cm, 10x15 cm with tab– 4x6
13Supplies● Paper● USB cables● Accessories● Print cartridgesNote The availability of supplies and accessories varies by country/region.PaperTo order m
14Specifications● Printer specificationsPrinter specificationsSee the reference guide that came with the printer for complete printer specifications,i
You can find the selection number in three places:● Selection number label: Look at the label on the print cartridge that you are replacing.1 Selectio
15Environmental information● Environmental statement● Print cartridge recoveryEnvironmental statementHewlett-Packard continuously improves the design
Recycling information for the European UnionImportant recycling information for our customers in the European Union: Topreserve the environment, this
To participate, simply follow the directions provided on HP's Web site at this address:www.hp.com/recycle. This service is not available in all c
Exit ink-backup modeInstall two print cartridges in the printer to exit ink-backup mode.For instructions about installing a print cartridge, see the p
Hewlett-Packard CompanynoticesThe information contained in thisdocument is subject to change withoutnotice.All rights reserved. Reproduction,adaptatio
4Connect to the printer● Wireless networking● Wired Ethernet networking● Connecting a digital camera● USB● Bluetooth wireless printing● HP iPAQ Wi-Fi
4. Follow the onscreen instructions to complete the network installation.5. When the installation is complete, open Printers and Faxes in Control Pane
Both 802.11g and 802.11b operate by radio transmission in the 2.4 Gigahertz (GHz)frequency band. 802.11g devices communicate at a maximum speed of 54
A WAP acts as a central hub for a wireless network or as a router connecting the wirelessnetwork to another network (such as the Internet or an Ethern
To connect the printer to a wireless network, you need the following:● A wireless 802.11b or g network that includes a wireless access point.● A deskt
A network name, or "Service Set Identifier (SSID)," identifies a particular wirelessnetwork. In order to operate on a network, a device must
For example, a simple ad hoc wireless network might consist of a laptop and a printercommunicating directly with one another.Ad hoc networks are typic
For example, a mixed wired and wireless network can consist of the following:● Several desktop computers● A WAP connected to an Ethernet network● A pr
When the laptop is being used at work, the person must set the wireless profile to at_workin order to connect to the office network.Conversely, the la
1 Network name equals "network_1"2 Network name equals "network_2"The laptop is configured for network_2The laptop's network
Contents1Welcome...42 Special features..
Wireless securityThe printer can be configured for several wireless security options depending on the typeof wireless network of which the printer is
In order to be authenticated and allowed to use a network, a device must supply a knownpassword to other devices on the network. If the device cannot
Encryption type Description Benefits LimitationsWEP encryption Devices on anetwork share apassword, called a"WEP key" toencode and decodedat
Wi-Fi Protected Access (WPA)Wi-Fi Protected Access (WPA) provides security by doing the following:● Encrypting data sent over radio waves from one wir
WEP can also provide security through authentication. For more information aboutauthentication and encryption, see the authentication and encryption p
Note If the network uses multiple WEP keys, repeat step six for each WEPkey. Assign each WEP key a different index number.8. Review the configuration
Wireless Status lightThe Wireless Status light indicates the status of the printer's internal wirelesscommunications radio.State of the Wireless
Network lightThe Network light illuminates when the printer is connected to:● An Ethernet network● An active wireless network● An active wireless dire
Disable and enable the wireless radioDisabling the radio turns the wireless radio off. When disabled, the wireless radio sendsno signals even if the p
3. Press the SES button twice (two presses within 3 seconds). The wireless radio (andthe Wireless Status light) will turn off.4. Close the top cover.N
Banners ...86CD/DVD tattoos ...
Item MeaningNetwork Status The printer's network status:● Ready: The printer is ready to print.● Offline: The printer is not connected to a netwo
802.11 wirelessThe 802.11 wireless information applies only to the printer's wireless connection:ItemMeaningWireless Status The printer's wi
Item Meaningnetworks. Not applicable means that the printer is set to ad hoccommunication mode.MiscellaneousThe Miscellaneous section contains informa
Open the Embedded Web ServerFollow these steps to open the printer's internal Web page:1. Launch the Internet browser.Use Microsoft Internet Expl
Parameter DescriptionSecurity The level of security set for the printer connected byBluetooth.● High: The printer requires a passkey from theBluetooth
1. Verify that the printer is powered on.2. Press and hold down the Report Page button.3. While holding down the Report Page button, press the Cancel
cChannel: One of several pre-set frequencies at which 802.11b-enabled devicescommunicate in order to reduce interference. The number of channels avail
Internet Sharing: A Macintosh OSX program that allows a computer to act as a gatewaybetween the Internet and a network. For more information about Int
rRJ-45: The type of plug at the end of an Ethernet cable.Router: A complex networking device that directs packets from one network to anothernetwork.
profile for a home network and another profile for an office network. When installing adevice on a network, be sure to select the appropriate profile.
Bluetooth printing problems ...137Banners do not print correctly ...
Hubs, switches, and routers can look similar, but there are important differences:● Hubs are passive. Other devices on the network plug into the hub i
PrintingComputers on the network send print jobs directly to the printer, which prints them in theorder received.The printer can accept print jobs sen
Shared Internet connection with a PC acting as a gatewayIn this example, the network devices are connected to a hub. A computer on the networkacts as
First you must connect the printer to the network. Then you must install the printersoftware on each computer that will use the printer.● Connect the
State of the Link light Task6. Print an HP Report page.7. Install the printer software on each computer that will use the printer.Caution It is recomm
State of the LinklightState of the printerOn Connected to an Ethernet network and powered on.The printer's wireless radio is disabled when a Ethe
Configure the Bluetooth settings on the printer by using either the printer's embeddedweb server (EWS) or the printer Toolbox, depending on wheth
If your printer is not connected to a networkNote If your printer is not connected to a network, you will need a USB cable toconfigure the Bluetooth s
Option DescriptionSecurity Level To set the level of securitySelect one of the following options:● Low: The printer does not require a passkey. Any Bl
Step 3: Print a fileNote See www.hp.com/go/pocketpcprint for supported file types.1. Open HP Mobile Printing and tap the File View icon on the command
1WelcomeTo find an answer to a question, select one of the following topics:● Special features● Get started● Connect to the printer● Print photos● Pri
4. In the Add Printer screen, select Network, and then tap Next.5. In the Specify Printer screen, select the printer manufacturer and model.6. Enter t
5Print photosThe printer software offers several features that make printing digital photos easier andimprove photo quality.Learn how to perform the f
3. Slide the paper-width guide all the way to the left, and then pull out the paper-lengthguide.4. Verify that the photo paper is flat.5. Place the ph
– Paper size: An appropriate borderless photo paper size– Orientation: Portrait or Landscape5. Set the HP Real Life technologies as appropriate.6. Cli
2 Large photosNote Some panoramic paper sizes might extend beyond the edge of the Intray.7. For small photos, replace the Out tray. For large photos,
Open HP Real Life technologiesFollow these steps to open the HP Real Life technologies dialog box:1. Open the Printer Properties dialog box.2. Click t
The photo print cartridge can be purchased separately if it is not included with the printer.Install the photo print cartridgeTo install the photo pri
1. Open the Printer Properties dialog box.2. Click the Paper/Quality tab.3. In the Type is drop-down list, click the appropriate photo paper type.4. I
Color managementColor management defines the range of colors that can be printed. The printer softwaretranslates the colors of the photo from the curr
The gray photo print cartridge can be purchased separately if it is not included with theproduct.Install the gray photo print cartridgeTo install the
2Special featuresCongratulations! You have purchased an HP Deskjet printer that is equipped with severalexciting features:● Built-in networking capabi
Storage● Keep unused photo paper in a plastic bag. Store the packaged photo paper on a flatsurface in a cool place.● When you are ready to print, remo
6Print photos from a digitalcameraLearn how to print photos directly from a digital camera.● Use a PictBridge camera● Use a Bluetooth camera phoneUse
Check the documentation that came with the camera to ensure that the camera supportsPictBridge.Follow these steps to print photos from a PictBridge-co
Use a Bluetooth camera phoneIf you have a camera phone with Bluetooth wireless technology, you can purchase anoptional HP Bluetooth Wireless Printer A
7Print other documentsE-mail Letters Documents EnvelopesBrochures Greeting cards Postcards TransparenciesLabels Index cards Booklets Posters Banners I
6. Lower the Out tray.Print1. Open the Printer Properties dialog box.2. Click the Printing Shortcuts tab.3. In the What do you want to do? drop-down l
Print1. Open the Printer Properties dialog box.2. Click the Printing Shortcuts tab.3. In the What do you want to do? drop-down list, click Presentatio
2 Legal paper (extends over the edge of the In tray)6. Lower the Out tray.Do not extend the Out-tray extension stop when printing on legal paper.Print
3. Slide the paper-width guide all the way to the left, and then pull out the paper-lengthguide.4. Place the envelopes in the In tray, as far to the r
6. Lower the Out tray.Print borderless brochures1. Open the Printer Properties dialog box.2. Click the Paper/Quality tab, and then specify the followi
3Get started● Printer features● Buttons and lights● Paper trays● Photo/envelope feeder● Print cartridges● Ink-backup mode● Automatic paper-type sensor
Prepare to print1. Verify that the printer is turned on.2. Raise the Out tray, and then remove all paper from the In tray.3. Slide the paper-width gui
Guidelines● Use only cards that meet the paper size specifications for the printer. Forspecifications, see the reference guide that came with the prin
Prepare to print1. Verify that the printer is turned on.2. Raise the Out tray, and then remove all paper from the In tray.3. Slide the paper-width gui
● Avoid using labels that are sticky, wrinkled, or pulling away from the protectivebacking.● Do not exceed the In tray capacity: 30 sheets of labels (
Index cards and other small mediaIf the optional Auto Two-Sided Print Accessory with SmallPaper Tray is attached to the printer, follow the small medi
BookletsIf an optional two-sided printing accessoryis attached to the printer, follow the stepsto print a booklet automatically.Booklet printing autom
Print1. Open the Printer Properties dialog box.2. Click the Printing Shortcuts tab.3. In the What do you want to do? drop-down list, click Two-sided,
Prepare to print1. Verify that the printer is turned on.2. Raise the Out tray.3. Slide the paper-width guide all the way to the left, and then pull ou
Prepare to print1. Verify that the printer is turned on.2. Raise the Out tray, and then remove all paper from the In tray.3. Slide the paper-width gui
● Do not exceed the In-tray capacity: 20 sheets.Prepare to print1. Verify that the printer is turned on.2. Remove the Out tray, and then remove all pa
1 Print cartridges2 Automatic paper-type sensor (not illustrated)3 Ink-backup mode (not illustrated)1 Rear USB port2 Wired Ethernet portOptional acces
Guidelines● Refer to the instructions that are included with the media for the most current printingtips.● To avoid damage to the printer, do not feed
6. Select Best for image quality.7. Make the following selections:– Page Scaling: None– Auto-Rotate and Center: Off8. Click OK.User's guide 89
8Printing tipsSave time● Use the Printing Shortcuts tab.● Create print task quick sets for documents that you often print.● Use the 250-Sheet Plain Pa
Use the Printing Shortcuts tab for the following print tasks:● General everyday printing● Photo printing–borderless● Photo printing–with white borders
Select a print qualityFollow these steps to select a print quality:1. Open the Printer Properties dialog box.2. Click the Printing Shortcuts tab.3. Cl
3. Click one of the following options:– Front to back: The first page of the document will be on top when the documentis finished printing. You do not
5. Select the paper type and paper size for the first page.6. Click Upper tray in the Source is box.7. Click Other pages.8. Click Upper tray in the So
9. Select the paper type for the other pages in the Type is drop-down list.10. Select any other print settings that you want, and then click OK.Note D
5. Type the paper dimensions in the Width and Length boxes.The minimum and maximum dimensions appear beneath each of the boxes.6. Click the unit of me
In tray250-Sheet Plain PaperTray AccessoryAuto Two-Sided PrintAccessory with SmallPaper TrayFollow these steps to select a paper source:1. Open the Pr
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