Hp Deskjet 6988dt Printer User Manual Page 123
- Page / 182
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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11
Troubleshooting
● Ethernet problems
● Wireless communication problems
● Printer does not print
● Paper jam
● Paper problems
● Paper mismatch
● Printer is stalled
● Print cartridge problems
● Photos do not print correctly
● PictBridge problems
● Bluetooth printing problems
● Banners do not print correctly
● Print quality is poor
● Document is misprinted
● Problems with borderless documents
● Error messages
● Printer lights are on or flashing
● Document prints slowly
● If you continue to have problems
● HP support process
Ethernet problems
The following problems can occur with an Ethernet connection.
Printer does not print
Print an HP Report page.
If the HP Report page does not print, verify the following:
● The printer is set up and powered on.
● The print cartridges are installed correctly.
● The printer is on and the paper tray is loaded.
● The printer is free of paper jams.
Link light
If the printer still does not print, then look at the Link light on the back of the printer:
State of the Link light
Task
Flashing Resend the document, then look at the Activity light.
User's guide 121
- HP Deskjet 6980 series 1
- User's guide 1
- Hewlett-Packard Company 2
- Acknowledgements 2
- Accessibility 2
- Contents 3
- 2 HP Deskjet 6980 series 4
- User's guide 3 5
- 4 HP Deskjet 6980 series 6
- Special features 7
- Get started 8
- Buttons and lights 10
- User's guide 9 11
- Paper trays 12
- Out tray 13
- Photo/envelope feeder 14
- 1 Photo/envelope feeder 15
- User's guide 13 15
- Chapter 3 16
- 14 HP Deskjet 6980 series 16
- Print cartridges 17
- Ink-backup mode 18
- Automatic paper-type sensor 19
- Connect to the printer 20
- Wireless networking 21
- Chapter 4 22
- 20 HP Deskjet 6980 series 22
- User's guide 21 23
- 22 HP Deskjet 6980 series 24
- Wireless network examples 25
- 24 HP Deskjet 6980 series 26
- Wireless profiles 27
- Network name (SSID) 28
- Wireless security 30
- Authentication and encryption 30
- User's guide 29 31
- 30 HP Deskjet 6980 series 32
- Wi-Fi Protected Access (WPA) 33
- 32 HP Deskjet 6980 series 34
- Open system 35
- SecureEasySetup button 35
- Wireless Status light 36
- Report Page button 36
- Network light 37
- Wireless radio 37
- 36 HP Deskjet 6980 series 38
- HP Report page 39
- 38 HP Deskjet 6980 series 40
- User's guide 39 41
- Embedded Web server (EWS) 42
- User's guide 41 43
- 42 HP Deskjet 6980 series 44
- Networking glossary 45
- 44 HP Deskjet 6980 series 46
- User's guide 45 47
- 46 HP Deskjet 6980 series 48
- Wired Ethernet networking 49
- 1 RJ-45 plug 50
- 48 HP Deskjet 6980 series 50
- Ethernet network examples 51
- 50 HP Deskjet 6980 series 52
- User's guide 51 53
- Install the printer software 54
- Ethernet lights 54
- Bluetooth wireless printing 55
- Configure Bluetooth settings 56
- User's guide 55 57
- HP iPAQ Bluetooth printing 58
- HP iPAQ Wi-Fi printing 59
- 58 HP Deskjet 6980 series 60
- Print photos 61
- 1 Small photos 62
- 2 Large photos 62
- Chapter 5 62
- 60 HP Deskjet 6980 series 62
- Print photos with a border 63
- HP Real Life technologies 64
- Photo print cartridge 65
- Maximum dpi 66
- Advanced color settings 67
- Color management 68
- Gray photo print cartridge 68
- Exif Print 69
- Store and handle photo paper 69
- 68 HP Deskjet 6980 series 70
- Print photos from a digital 71
- 1 Connection light 72
- 2 Error light 72
- Chapter 6 72
- 70 HP Deskjet 6980 series 72
- Use a Bluetooth camera phone 73
- Print other documents 74
- User's guide 73 75
- Documents 76
- Envelopes 77
- Brochures 78
- Greeting cards 79
- Postcards 80
- Transparencies 81
- Chapter 7 82
- 80 HP Deskjet 6980 series 82
- User's guide 81 83
- 82 HP Deskjet 6980 series 84
- Booklets 85
- 84 HP Deskjet 6980 series 86
- Iron-on transfers 87
- 86 HP Deskjet 6980 series 88
- CD/DVD tattoos 89
- 88 HP Deskjet 6980 series 90
- – Page Scaling: None 91
- – Auto-Rotate and Center: Off 91
- 8. Click OK 91
- Printing tips 92
- Fast/economical printing 93
- General everyday printing 93
- Presentation printing 93
- Print in grayscale 93
- Select a print quality 94
- Set the page order 94
- Print a different first page 95
- 7. Click Other pages 96
- Print preview 97
- Set a custom paper size 97
- Select a paper type 98
- Select a paper source 98
- Print task quick sets 99
- Chapter 8 100
- 98 HP Deskjet 6980 series 100
- Automatic two-sided printing 101
- 100 HP Deskjet 6980 series 102
- Manual two-sided printing 103
- 102 HP Deskjet 6980 series 104
- Book binding 105
- Tablet binding 106
- Resize a document 107
- 106 HP Deskjet 6980 series 108
- Watermarks 109
- 108 HP Deskjet 6980 series 110
- Printer software 111
- Chapter 9 112
- 110 HP Deskjet 6980 series 112
- User's guide 111 113
- Maintenance 114
- 1 Selection number label 115
- User's guide 113 115
- 1 Remove plastic tape 116
- Chapter 10 116
- 114 HP Deskjet 6980 series 116
- Set the auto-off feature 117
- Align the print cartridges 117
- Calibrate color 118
- Print a test page 118
- View estimated ink levels 118
- Maintain the printer body 119
- Maintain print cartridges 120
- Printer Toolbox 121
- Use the Toolbox 122
- Troubleshooting 123
- Chapter 11 124
- (continued) 124
- 122 HP Deskjet 6980 series 124
- User's guide 123 125
- 124 HP Deskjet 6980 series 126
- User's guide 125 127
- 126 HP Deskjet 6980 series 128
- Printer does not print 129
- Paper jam 130
- Paper problems 131
- Paper mismatch 132
- Printer is stalled 133
- Print cartridge problems 133
- 1 Selection number 134
- 2 Warranty date 134
- 132 HP Deskjet 6980 series 134
- Photos do not print correctly 135
- Part of the photo is faded 136
- User's guide 135 137
- PictBridge problems 138
- Bluetooth printing problems 139
- 138 HP Deskjet 6980 series 140
- Print quality is poor 141
- Document is misprinted 142
- User's guide 141 143
- 142 HP Deskjet 6980 series 144
- Photo has an unwanted border 146
- Error messages 147
- 146 HP Deskjet 6980 series 148
- Out-of-paper message 149
- 148 HP Deskjet 6980 series 150
- Document prints slowly 151
- HP support process 152
- Accessories 153
- Install the duplexer 154
- Enable the duplexer 154
- Chapter 12 156
- 154 HP Deskjet 6980 series 156
- Print a booklet automatically 157
- 156 HP Deskjet 6980 series 158
- User's guide 157 159
- 158 HP Deskjet 6980 series 160
- 250-Sheet Plain Paper Tray 161
- 2 Lower tray 162
- 160 HP Deskjet 6980 series 162
- 1 Paper-width guide 163
- 2 Paper-width fence 163
- 3 Paper-length guide 163
- 1 Align the arrows 163
- User's guide 161 163
- User's guide 163 165
- 164 HP Deskjet 6980 series 166
- User's guide 165 167
- 166 HP Deskjet 6980 series 168
- Print postcards 169
- 168 HP Deskjet 6980 series 170
- Print small photos 171
- Print envelopes 172
- User's guide 171 173
- 172 HP Deskjet 6980 series 174
- 1 Tilt the Small Paper Tray 175
- 2 Open the lower door 175
- User's guide 173 175
- 174 HP Deskjet 6980 series 176
- User's guide 175 177
- Supplies 178
- Specifications 179
- Environmental information 180
- Print cartridge recovery 181
- Chapter 15 182
- 180 HP Deskjet 6980 series 182
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