HP Proliant ML350 Generation 3 Installation Guide Page 166
- Page / 197
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
Table D-4: Problems After Initial Startup continued
Problem Possible Cause Possible Solution
Required operating
system step was
missed.
1. Note at which phase the operating
system failed.
2. Remove any loaded operating
system components.
3. Refer to your operating system
documentation.
4. Reinitiate installation procedures.
Installation problem
occurred.
Refer to your operating system
documentation and to the SmartStart
release notes.
Primary hard drive
controller installation
is incorrect.
Run RBSU by pressing the F9 key to
correct this problem.
Hard drive controller
order is incorrect.
Run RBSU by pressing the F9 key to
correct this problem.
Encountered problem
after new hardware
was added to the
system.
Refer to the documentation provided
with the hardware.
Remove the new hardware.
Server
cannot load
operating
system.
Problem was
encountered with
hardware added to a
new system ordered
with a factory-installed
operating system
(where available).
You must complete the factory-installed
operating system software installation
before adding new hardware to the
system.
Be sure that you are following the
instructions provided in the
Factory-Installed Operating System
Software Installation Guide.
Note: Refer to Chapter 5, “Server Configuration and Utilities,” or the ROM Based
Setup Utility User Guide for complete instructions on the use of RBSU.
HP ProLiant ML350 Generation 3 Server Setup and Installation Guide D-13
HP CONFIDENTIAL
Writer: Richard O. Heath File Name: j-appd Troubleshooting.doc
Codename: Steel Venom Part Number: 316354-001 Last Saved On: 12/9/02 8:30 AM
- Setup and Installation Guide 1
- Contents 3
- About This Guide 10
- Rack Stability 11
- Symbols in Text 11
- Technical Support 12
- HP Website 13
- Authorized Reseller 13
- [email protected] 13
- Server Features 14
- (two shown) 16
- Standard Hardware Features 17
- Dimensions 18
- 10 9 8 7 22
- System Board Components 23
- LEDs and Buttons 25
- Processors 26
- System Memory 26
- Expansion Slots 26
- Storage Controller 26
- Network Interface Controller 27
- Ports and Connectors 27
- Power Supply 27
- Warranty 28
- Security 30
- Rack Planning Resources 33
- Rack Warnings and Cautions 34
- Server Warnings and Cautions 35
- Site Environment 38
- Installing the Rack Server 39
- Rack Environment 40
- Locating Materials 41
- Rack Installation Procedures 42
- Components 42
- Marking with the Template 47
- Cabling the Server 57
- Powering Up the Server 58
- To power up the server: 59
- Configuring the Server 63
- Server Registration 64
- Preparing the Server 66
- Powering Down the Server 67
- Removing the Bezel 68
- To remove the access panel: 70
- Storage Devices 74
- Identifying Guide Screws 75
- Table 3-2: Expansion Slots 86
- Memory Modules 92
- Installing a Memory Module 94
- Table 3-3: DIMM Sockets 95
- Removing a Memory Module 97
- HP CONFIDENTIAL 100
- Removing a Processor 106
- Battery Replacement 111
- Cabling Guidelines 115
- Identifying SCSI Components 117
- 68-to-50 Pin SCSI Adapter 120
- Controller 123
- Connecting the System Fans 127
- Navigating RBSU 129
- Using RBSU 130
- Safety and Security Benefits 135
- SmartStart Software 137
- SmartStart Diskette Builder 137
- Insight Manager 138
- Survey Utility 139
- Diagnostics Utility 139
- Automatic Server Recovery 140
- Power-On Self-Test 140
- System Firmware Update 140
- Class A Equipment 142
- Class B Equipment 143
- Logo—United States Only 144
- Modifications 144
- Mouse Compliance Statement 145
- European Union Notice 146
- Japanese Notice 147
- BSMI Notice 147
- Battery Replacement Notice 148
- Laser Compliance 149
- Power Cords 150
- Electrostatic Discharge 151
- Grounding Methods 152
- Server Error Messages 153
- Troubleshooting 154
- Diagnosis Steps 158
- Table D-1: Diagnosis Steps 158
- Resources 167
- System Status LEDs 170
- System Board LEDs 172
- Network Controller LEDs 175
- Redundant ROM Settings 180
- Specifications 181
- Server Specifications 182
- Rack Server 184
- Supported Operating Systems 186
- Drivers 186
- COMPAQ CONFIDENTIAL 187
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