HP CP4025DN User Manual Page 1

COLOR LASERJET ENTERPRISE CP4020/CP4520SERIES PRINTER CP4025nCP4025dnCP4525nCP4525dnCP4525xhUser Guide

Use a printing shortcut with Windows ... 105Create printing shortcuts ...

Tray and bin capacityTray or bin Paper type Specifications QuantityTray 1 Paper Range:60 g/m2 (16 lb) bond to 216 g/m2(58 lb) bondMaximum stack height

Paper orientation for loading traysIf you are using paper that requires a specific orientation, load it according to the information in thefollowing t

Paper type Image orientation Duplex mode How to load paperPrepunched Portrait or landscape 1- or 2-sided printing Holes toward the back of the product

Paper orientation for loading Tray 2 or optional Trays 3, 4, and 5Paper type Image orientation Duplex mode How to load paperPreprinted or letterhead P

Load paper traysLoad Tray 11. Open Tray 1. 2. Fold out the tray extension to support the paperand set the side guides to the correct width. 90 Chapte

3. Load paper in the tray. 4. Make sure the stack fits under the tabs on theguides and does not exceed the load-levelindicators. 5. Adjust the side g

Load Tray 2 and optional Trays 3, 4, and 5 with standard-size paper 1. Open the tray.NOTE: Do not open the tray while it is in use. 2. Adjust the pape

4. Close the tray. 5. The control panel shows the tray’s paper typeand size. If the configuration is not correct,follow the instructions on the contr

3. Load paper into the tray. Check the paper toverify the guides lightly touch the stack, but donot bend it. 4. Close the tray. 5. The control panel

Load Tray 2 with 10 x 15 cm (4 x 6 in) size paper 1. Open the tray. 2. Adjust the paper-length and paper-widthguides by squeezing the adjustment latc

8 ColorAdjust color ...

4. Load 10 x 15 cm (4 x 6 in) paper into the tray. 5. Adjust the paper-length and paper-widthguides by squeezing the adjustment latchesand adjusting

Configure traysThe product automatically prompts you to configure a tray for type and size in the following situations:●When you load paper into the t

5. Press the OK button to save your selection.6. Press the Home button to exit the menus.Automatic paper sensing (auto-sense mode)The automatic media

●To print by type or size, select the type or size from the Page Setup dialog box, the Print dialogbox, or the Print Properties dialog box, depending

100 Chapter 6 Paper and print media ENWW

7 Print tasks●Cancel a print job●Print with WindowsENWW 101

Cancel a print job1. Press the stop button on the control panel. 2. Press the down arrow to highlight theCANCEL CURRENT JOB option, and thenpress

Print with WindowsOpen the printer driver with Windows1. On the File menu in the software program, clickPrint. 2. Select the product, and then click t

Get help for any printing option with Windows1. Click the Help button to open the online Help. Change the number of print copies with Windows1. On th

Save custom print settings for reuse with WindowsUse a printing shortcut with Windows1. On the File menu in the software program, clickPrint. 2. Selec

Manage supplies and accessories ... 162Print when a ca

3. Click the Printing Shortcuts tab. 4. Select one of the shortcuts, and then click theOK button.NOTE: When you select a shortcut, thecorresponding s

2. Select the product, and then click theProperties or Preferences button. 3. Click the Printing Shortcuts tab. 4. Select an existing shortcut as a b

5. Select the print options for the new shortcut. 6. Click the Save As button. 7. Type a name for the shortcut, and click theOK button. 108 Chapter

Improve print quality with WindowsSelect the page size with Windows1. On the File menu in the software program, click Print.2. Select the product, and

Print on preprinted letterhead or forms with Windows1. On the File menu in the software program, clickPrint. 2. Select the product, and then click the

4. From the Paper type drop-down list, click theMore... option. 5. Expand the list of Type is: options. ENWW Print with Windows 111

6. Expand the list of Other options. 7. Select the option for the type of paper you areusing, and click the OK button. Print on special paper, labels

2. Select the product, and then click theProperties or Preferences button. 3. Click the Paper/Quality tab. 4. From the Paper type drop-down list, cli

5. Expand the list of Type is: options. 6. Expand the category of paper types that bestdescribes your paper.NOTE: Labels and transparencies are in th

Print the first or last page on different paper with Windows1. On the File menu in the software program, clickPrint. 2. Select the product, and then c

Transparencies or glossy paper will not feed ... 220Envelopes jam or will not feed in t

4. In the Special pages area, click the Printpages on different paper option, and thenclick the Settings button. 5. In the Pages in document area, sel

7. If you are printing both the first and last pageson different paper, repeat steps 5 and 6,selecting the options for the other page. 8. Click the OK

2. Select the product, and then click theProperties or Preferences button. 3. Click the Effects tab. 4. Select the Print document on option, and then

Add a watermark to a document with Windows1. On the File menu in the software program, click Print.2. Select the product, and then click the Propertie

Print on both sides (duplex) with WindowsNOTE: See Paper orientation for loading trays on page 87 for information about the correct way toload paper.M

4. Select the Print on both sides (manually)check box. Click the OK button to print the firstside of the job. 5. Retrieve the printed stack from the o

2. Select the product, and then click theProperties or Preferences button. 3. Click the Finishing tab. 4. Select the Print on both sides check box.Cl

Create a booklet with Windows1. On the File menu in the software program, clickPrint. 2. Select the product, and then click theProperties or Preferenc

4. Select the Print on both sides check box. 5. In the Booklet layout drop-down list, click theLeft binding or Right binding option. ThePages per she

Print multiple pages per sheet with Windows1. On the File menu in the software program, clickPrint. 2. Select the product, and then click thePropertie

Appendix D Regulatory informationFCC regulations ...

4. Select the number of pages per sheet from thePages per sheet drop-down list. 5. Select the correct Print page borders, Pageorder, and Orientation o

2. Select the product, and then click theProperties or Preferences button. 3. Click the Finishing tab. 4. In the Orientation area, select the Portrai

Use job storage features with WindowsThe following job-storage modes are available for print jobs:●Proof and Hold: This feature provides a quick way t

3. Click the Job Storage tab. 4. Select a Job Storage Mode option. Print a stored job1. Press the Home button . 2. Press the down arrow to highli

4. Press the down arrow to highlight a job name,and then press the OK button.The PRINT or PRINT AND DELETE option ishighlighted.NOTE: If you have st

NOTE: If you use the up arrow or the down arrow to enter the PIN, press the OK button aftereach digit.7. Press the OK button to confirm that you w

3. Click the Job Storage tab.4. In the Job Storage Mode area, click the Stored Job option.Make a permanently stored job private so that anyone who tri

4. Select the job storage mode that you want.5. To automatically generate the job name associated with the stored document, in the Job Namearea, click

3. Click the Color tab. 4. Click the HP EasyColor check box to clear it. 134 Chapter 7 Print tasks ENWW

5. In the Color Options area, click the Manualoption, and then click the Settings button. 6. Adjust the general settings for Edge Control,and settings

1 Product basics●Product comparison●Environmental features●Product features●Product views●Control-panel layoutENWW 1

HP glossy paper product Product code Product size Control panel and printdriver settingsHP Laser Presentation Paper,GlossyQ2546A Letter HP glossy 130g

Set the duplex alignmentFor documents that are printed on both sides, such as brochures, set the registration for the tray beforeprinting to ensure th

138 Chapter 7 Print tasks ENWW

8Color●Adjust color●Match colors●Advanced color useENWW 139

Adjust colorManage color by changing the settings on the Color tab (Windows) or the Color Options or Color/Quality Options menu (Mac) in the printer d

Manual color adjustmentManually set the color options to adjust the neutral-gray color treatment, halftones, and edgeenhancements for text, graphics,

Use the HP EasyColor option for WindowsIf you are using the HP PCL 6 printer driver for Windows, the HP EasyColor technology automaticallyimproves mix

Match colorsThe process of matching product output color to your computer screen is quite complex because printersand computer monitors use different

vary depending on paper type and the software program used. For more details on how to use the colorsamples, go to www.hp.com/support/cljcp4025 or www

Advanced color useThe product provides automatic color features that generate excellent color results. Carefully designedand tested color tables provi

Product comparisonModel FeaturesHP Color LaserJet CP4025nHP Color LaserJet CP4525n●100-sheet multipurpose input tray (Tray 1)●500-sheet input tray (Tr

the World Wide Web, and most office software. The sRGB standard represents the typical Windowsmonitor and is the convergence standard for high-definit

9 Manage and maintain●Print information pages●Use the HP Easy Printer Care software●Use the HP Embedded Web Server●Use HP Web Jetadmin software●Produc

Print information pagesInformation pages provide details about the product and its current configuration. Use the followingprocedure to print the info

Use the HP Easy Printer Care softwareOpen the HP Easy Printer Care softwareNOTE: HP Easy Printer Care is not compatible with Mac OS.Use one of the fol

Section OptionsSupport tabProvides links to support information●Device Status section: This section shows product-identification informationand the pr

Section OptionsAlert Settings linkNOTE: This item is available from theOverview and Support tabs.Click Alert Settings to open the Alert Settings windo

Use the HP Embedded Web ServerUse the HP Embedded Web Server to view product status, configure product network settings, and tomanage printing functio

FeaturesTab or section Options DescriptionInformation tabProvides product, status, andconfiguration informationDevice Status Shows the product status

Tab or section Options Description AutoSend Configure the product to send automated e-mails regardingproduct configuration and supplies to specific e

Use HP Web Jetadmin softwareHP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, andtroubleshooting network-connected

Environmental featuresDuplex Save paper by using duplex printing as your default print setting.Print multiple pages per sheet Save paper by printing t

Product security featuresSecurity statementsThe product supports security standards and recommended protocols that help you keep the productsecure, pr

For information about ordering this accessory, see Supplies and accessories on page 235.Secure stored jobsYou can protect jobs that are stored on the

●The DIAGNOSTICS menu is locked.●The MANAGE SUPPLIES menu is locked.5. Click the Apply button.Lock the formatterThe formatter area, on the back of the

Economy settingsOptimize speed or energy usage The optimum speed or energy usage feature controls the fuser cool down behavior. The followingsettings

3. Press the up arrow or down arrow / to select the ON or OFF setting, and then press the OKbutton.4. Press the Home button .Set sleep delay1. Press

Set the time 1. From the DATE/TIME menu, highlight and select the TIME menu.2. Press the up arrow or down arrow / to select the hour, minute, and AM/

Manage supplies and accessoriesPrint when a cartridge reaches estimated end of lifeWhen a print cartridge reaches the end of its estimated useful life

Recycle suppliesInformation about recycling used print cartridges is on the print-cartridge box. See Return and recyclinginstructions on page 252.Cart

Replacement instructionsReplace print cartridgesThe product uses four colors and has a different print cartridge for each color: black (K), magenta (M

4. Remove the new print cartridge from itsprotective bag.NOTE: Be careful not to damage the memorytag on the print cartridge. 5. Grasp both sides of t

Product featuresSpeed and throughputHP Color LaserJet CP4025 models●Print up to 35 pages per minute (ppm) on letter-size paper and 35 ppm on A4-sizepa

7. Align the print cartridge with its slot and insertthe print cartridge until it clicks into place.NOTE: The print cartridges go in at a slightangle.

Replace the toner collection unitReplace the toner collection unit when the control panel prompts you.NOTE: The toner collection unit is designed for

4. Remove the new toner collection unit from itspackaging. 5. Insert the bottom of the new unit into theproduct first and then push the top of the uni

Install memory DIMMsYou can install more memory for the product by adding a dual inline memory module (DIMM).CAUTION: Static electricity can damage el

4. Unscrew the thumb screws and then pull the formatter board from the product. Place the formatterboard on a clean, flat, grounded surface.5. To repl

7. Holding the DIMM by the edges, align the notch on the DIMM with the bar in the DIMM slot at anangle and firmly press the DIMM into the slot until i

10. Reconnect the power cable and interface cables, and turn the product on.Enable memoryWindows XP, Windows Server 2003,Windows Server 2008, and Wind

Mac OS X 10.4 1.From the Apple menu , click the System Preferences menu and then clickthe Print & Fax icon.2. Select the product in the left side

Install external I/O cardsThis product is equipped with an external I/O (EIO) slot. You can install an additional HP Jetdirect printserver card or ext

4. Firmly insert the HP Jetdirect print server card into the EIO slot.5. Insert and tighten the retaining screws that came with the print server card.

Languages and fonts ●HP Printer Control Language PCL 5, PCL 6, and HP postscript level 3 emulation●Direct PDF●93 scalable TrueType PS typefacesPrint c

If it does not print, turn the product off, and then uninstall and reinstall the print server card to ensurethat it is completely seated in the slot.8

Product updatesTo download the most recent firmware upgrade for the product, go to www.hp.com/go/cljcp4025_firmware or www.hp.com/go/cljcp4525_firmwar

178 Chapter 9 Manage and maintain ENWW

10 Solve problems●Solve general problems●Restore factory settings●Interpret control-panel messages●Clear jams●Solve paper-handling problems●Solve imag

Solve general problemsIf the product is not responding correctly, complete the steps in the following checklist, in order. If theproduct does not pass

8. Verify that you have installed the printer driver for this product. Check the program to make surethat you are using the printer driver for this pr

Restore factory settingsUse the RESETS menu to restore factory settings.1. Press the Home button .2. Press the down arrow to highlight the CONFIGURE

Interpret control-panel messagesControl-panel message typesFour types of control-panel messages can indicate the status of or problems with the produc

Description Recommended action 11.XX Internal clock errorTo continue press OKThe product real-time clock has experiencedan error.Whenever the product

Description Recommended action 22 EMBEDDED I/O BUFFER OVERFLOWTo continue press OKToo much data was sent to the embeddedHP Jetdirect print server.Pre

Self-help●Show-me-how pages that you can print from the control panel●Job aids for specific tasks available from www.hp.com/support/cljcp4025 orwww.hp

Description Recommended action 49.XXXX ERRORTo continue turn off then onA firmware error has occurred. This error can be caused by corrupted printjob

Description Recommended action 56.X ERRORTo continue turn off then onA temporary printing error has occurred. Turn the product off, and then turn the

Description Recommended action 68.X PERMANENT STORAGE WRITE FAILTo continue press OKThe product NVRAM is failing to write.Printing can continue, but

Description Recommended action BLACK CARTRIDGE LOW The product indicates when a supply level islow. Actual print cartridge life might vary. Youdo not

Description Recommended action CARD SLOT FILE SYSTEM IS FULLTo clear press OKA PJL file system command could not storesomething on the file system be

Description Recommended action CYAN CARTRIDGE LOW The product indicates when a supply level islow. Actual print cartridge life might vary. Youdo not

Description Recommended action EIO <X> DISK SPINNING UP EIO disk device in slot <X> is spinning up itsplatter. Jobs that require disk acc

Description Recommended action INCOMPATIBLE FUSER The incorrect fuser was installed. CAUTION: The fuser can be hot while theproduct is in use. Wait f

Description Recommended action LOAD TRAY 1 [TYPE] [SIZE]For help press Tray 1 is empty. Load Tray 1 with the requested paper.If the paper is already

Description Recommended action LOADING PROGRAM <XX>Do not power offPrograms and fonts can be stored on theproduct’s file system and are loaded

Product viewsFront view13456978101121 Front door (access to print cartridges and toner collection unit)2 Standard output bin3 Control panel4 Right doo

Description Recommended action MANUALLY FEED OUTPUT STACKThen press OK to print second sideThe product has printed the first side of amanual duplex j

Description Recommended action Processing... The product is currently processing a job butis not yet picking pages. When paper motionbegins, this mes

Description Recommended action REMOVE SHIPPING SHEET The transfer unit shipping sheet was notremoved before you turned the product on.1. Open the rig

Description Recommended action REPLACE SUPPLYPrinting black onlyAt least one print cartridge has reached thevery low condition and you have set theCO

Description Recommended action ROM DISK FILE OPERATION FAILEDTo clear press OKA PJL file system command attempted toperform an illogical operation.Pr

Description Recommended action SUPPLIES LOW This message appears when at least twosupplies have reached the low threshold. Theactual supply life rema

Description Recommended action TONER COLLECTION UNIT LOW The toner collection unit is almost full. Theactual supply life remaining might vary. Youdo

Description Recommended action TRAY <X> [TYPE] [SIZE]To change size or type press OKTo accept settings press This message states the current ty

Description Recommended action USB ACCESSORY NOT FUNCTIONAL A USB accessory is not working correctly. 1. Turn product off.2. Disconnect the USB acces

Description Recommended action YELLOW CARTRIDGE LOW The product indicates when a supply level islow. Actual print cartridge life might vary. Youdo no

Back view121 Interface ports2 Power connection8 Chapter 1 Product basics ENWW

Clear jamsCommon causes of jamsThe product is jammed.CauseSolutionThe paper does not meet specifications. Use only paper that meets HP specifications.

Jam locationsUse this illustration to identify locations of jams. In addition, instructions appear on the control panel todirect you to the location o

Type of jam Procedure13.XX.YY JAM IN TRAY 1 See Clear jams in Tray 1 on page 213.13.XX.YY JAM IN TRAY 2 See Clear jams in Tray 2 or optional Trays 3,

Clear jams in the right doorCAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before handlingit.1. Open the right

4. If paper is jammed as it enters the output bin,remove the fuser and gently pull the paperdownward to remove it. 5. Paper could be jammed inside the

8. Close the jam-access door, and push the fusercompletely into the product. 9. Close the right door. ENWW Clear jams 211

Clear jams in the output bin area1. If paper is visible from the output bin, grasp theleading edge and remove it. 212 Chapter 10 Solve problems ENWW

Clear jams in Tray 11. If jammed paper is visible in Tray 1, clear thejam by gently pulling the paper straight out.Press the OK button to clear the me

3. Gently pull the paper out of the pick up area. 4. Close the right door. 214 Chapter 10 Solve problems ENWW

Clear jams in Tray 2 or optional Trays 3, 4, or 5CAUTION: Opening a tray when paper is jammed can cause the paper to tear and leave pieces ofpaper in

Interface ports12341 Hi-speed USB 2.0 printing port2 Local area network (LAN) Ethernet (RJ-45) network port3 EIO interface expansion slot4 Slot for a

Clear jams in the lower right door (Tray 3, 4, or 5)1. Open the lower right door. 2. If paper is visible, gently pull the jammed paperup or down to r

Change jam recoveryThis product provides a jam recovery feature that reprints jammed pages.1. Press the Home button . 2. Press the down arrow to hig

Solve paper-handling problemsUse only paper that meets the specifications outlined in the HP LaserJet Printer Family Print MediaGuide. Always configur

Product pulls from incorrect trayProduct pulls from incorrect trayCauseSolutionYou are using a driver for a different product. Use a driver for this p

Paper does not feed from Tray 2, 3, 4, or 5Paper does not feed from Tray 2, 3, 4, or 5CauseSolutionThe correct size paper is not loaded. Load the corr

Envelopes jam or will not feed in the productEnvelopes jam or will not feed in the productCauseSolutionEnvelopes are loaded in an unsupported tray. On

Product does not duplex or duplexes incorrectlyProduct does not duplex (print 2-sided jobs) or duplexes incorrectlyCauseSolutionYou are trying to dupl

Solve image-quality problemsYou can prevent most print-quality problems by following these guidelines.●Configure the trays for the correct paper-type

Repetitive defects rulerIf defects repeat at regular intervals on the page, use this ruler to identify the cause of the defect. Placethe top of the ru

Optimize and improve image qualityInternal print-quality-test pagesUse the built-in print-quality-troubleshooting pages to help diagnose and solve pri

Control-panel layoutThe control panel includes a color, graphical and text display, job-control buttons, and three light-emittingdiode (LED) status li

Set the image registrationIf you are having problems with text aligning on the page, use the SET REGISTRATION menu to setthe image registration. For i

Solve performance problemsProblem Cause SolutionPages print but are totally blank. The document might contain blankpages.Check the document that you a

Solve connectivity problems Solve direct-connect problemsIf you have connected the product directly to a computer, check the cable.●Verify that the ca

Product software problemsProblem SolutionA printer driver for the product isnot visible in the Printer folderReinstall the product software.NOTE: Clos

Solve common Windows problems Error message:“(Name of the program, for example, Internet Explorer) has encountered a problem and needs to close. We ar

Solve common Mac problemsThe printer driver is not listed in the Printer Setup Utility or the Print & Fax list.CauseSolutionThe product software m

The printer driver does not automatically set up your selected product in the Printer Setup Utility or the Print & Fax list.CauseSolutionThe produ

When connected with a USB cable, the product does not appear in the Printer Setup Utility or the Print & Fax list after the driveris selected.Caus

234 Chapter 10 Solve problems ENWW

A Supplies and accessories●Order parts, accessories, and supplies●Part numbersENWW 235

2 Control panel menus●Control panel menusENWW 11

Order parts, accessories, and suppliesOrder supplies and paper www.hp.com/go/suresupplyOrder genuine HP parts or accessories www.hp.com/buy/partsOrder

Part numbersOrdering information and availability might change during the life of the product.AccessoriesItem Description Part numberHP Color LaserJet

Cables and interfacesItem Description Part numberEnhanced I/O (EIO) card HP Jetdirect 635n IPv6/IPsec PrintServerJ7961GUSB cable 2-meter standard USB-

B Service and support●Hewlett-Packard limited warranty statement●HP's Premium Protection Warranty: LaserJet print cartridge limited warranty stat

Hewlett-Packard limited warranty statementHP PRODUCT DURATION OF LIMITED WARRANTYHP Color LaserJet CP4025n, CP4025dn, CP4525n,CP4525dn, CP4525xhOne-ye

HP's Premium Protection Warranty: LaserJet printcartridge limited warranty statementThis HP product is warranted to be free from defects in mater

Color LaserJet Fuser Kit, Transfer Kit, and Roller KitLimited Warranty StatementThis HP product is warranted to be free from defects in materials and

End User License AgreementPLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User LicenseAgreement (“EULA”) is a contract between (a)

Software will agree to this EULA. Upon transfer of the HP Software, your license is automaticallyterminated.b. Restrictions. You may not rent, lease o

Customer self-repair warranty serviceHP products are designed with many Customer Self Repair (CSR) parts to minimize repair time andallow for greater

Control panel menusYou can control the product by changing settings in the menus on the product control panel. Use thecontrol panel to access features

Customer supportGet telephone support, free during your warranty period, foryour country/regionHave the product name, serial number, date of purchase,

C Product specifications●Physical specifications●Power consumption, electrical specifications, and acoustic emissions●Environmental specificationsENWW

Physical specificationsTable C-1 Product dimensionsProduct Height Depth Width WeightHP Color LaserJet CP4025n 420 mm (16.5 in) 522 mm (20.6 in) 540 m

D Regulatory information●FCC regulations●Environmental product stewardship program●Declaration of Conformity●Safety statementsENWW 249

FCC regulationsThis equipment has been tested and found to comply with the limits for a Class A digital device, pursuantto Part 15 of the FCC rules. T

Environmental product stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen

Return and recycling instructionsUnited States and Puerto RicoThe enclosed label in the HP LaserJet toner cartridge box is for the return and recyclin

Material restrictionsThis HP product does not contain added mercury.This HP product contains a battery that might require special handling at end-of-l

Material Safety Data Sheet (MSDS)Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner)can be obtained by

Declaration of ConformityDeclaration of Conformityaccording to ISO/IEC 17050–1 and EN 17050–1, DoC#: BOISB-0806-00-rel.1.0Manufacturer's Name: He

Item Sub-item Sub-item Sub-item Description ALL JOBS (WITH PIN) PRINTPRINT ANDDELETEDELETE This message appears if a user has twoor more stored jobs

Safety statementsLaser safetyThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations

EMC statement (China)EMC statement (Korea)EMI statement (Taiwan)Laser statement for FinlandLuokan 1 laserlaiteKlass 1 Laser ApparatHP Color LaserJet C

Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömällelasersäteilylle laitteen ollessatoiminnassa. Älä katso säteeseen.VARNING !Om lase

IndexSymbols/Numerics10 x 15 cm paperprinting (Windows) 1244 x 6 in paperprinting (Windows) 124Aaccessibility features 6accessoriesordering 236part nu

settings 48, 57Show Me How menu 12control-panel menusmanage supplies 16retrieve job 12controlling print jobs 98conventions, document iiicopieschangin

glossy paper, supported 135graphical and text display, controlpanel 10graphics, businessprinting 135grayscaleprinting (Windows) 104grayscale printing

last pageprinting on different paper(Windows) 115letterheadprinting (Windows) 110license, software 243lightscontrol panel 10link speed settings 38, 7

opening printer drivers(Windows) 103operating environmentspecifications 248operating systems supported 44,56operating systems, networks 66optimize spe

printing menu 19printing on both sidessettings (Windows) 120priority, settings 48, 57private jobsstoring permanently(Windows) 132problem-solvinge-mai

setting user names(Windows) 132specifying names(Windows) 132storingprint cartridges 162storing jobspermanent copies(Windows) 131permanent private copi

Item Sub-item Sub-item Sub-item Description COPIESJOBCUSTOM VALUEWhen PRINT or PRINT AND DELETEis selected, the COPIES option allowsyou to specif

user namessetting for stored jobs(Windows) 132Wwake timechanging 160setting 160warnings iiiwarrantycustomer self repair 245license 243print cartridges

© 2009 Hewlett-Packard Development Company, L.P.www.hp.com*CC489-90901**CC489-90901*CC489-90901

Item DescriptionPRINT SUPPLIES STATUS PAGE Prints the approximate remaining life for the supplies; reports statistics ontotal number of pages and jobs

HP Color LaserJet Enterprise CP4020-CP4520Series PrinterUser Guide

Menu item Value DescriptionTRAY <X> SIZEX = 2 or optional 3, 4, or 5A list of available sizes appears. Allows you to configure the paper size fo

Menu item Sub-menu item Values Description COLOR CARTRIDGES STOPPROMPT TO CONTINUE*CONTINUEPRINT IN BLACKSelect what the product shoulddo when the pr

Menu item Sub-menu item Values DescriptionUSER DEFINED LOW YELLOW CARTRIDGEMAGENTA CARTRIDGECYAN CARTRIDGEBLACK CARTRIDGERange from 0–100% Use the arr

Menu item Sub-menu item Values DescriptionRESTRICT COLOR USE ENABLE COLOR*COLOR IF ALLOWEDDISABLE COLORThis menu item controls theauthorization of c

Menu item Sub-menu item Values DescriptionCOPIES Range: 1 - 32000 Allows you to set the defaultnumber of copies for print jobs.The default number is

Menu item Sub-menu item Values DescriptionPRINT PS ERRORS OFF*ONAllows you to select to print PSerror pages.PRINT PDF ERRORS OFF*ONAllows you to s

Item Values DescriptionSUPPRESS BLANK PAGES NO*YESWhen generating your own PCL, extra form feeds areincluded that would cause a blank page to be print

Print Quality menuTo display: Press the Home button , select the CONFIGURE DEVICE menu, and then select thePRINT QUALITY menu.NOTE: Values that have

Item Sub-item Sub-item Values Description X1 SHIFTY1 SHIFTX2 SHIFTY2 SHIFTRange: -5 mm to+5 mmThe scan direction is referred to as X. X1 isthe scan

Item Sub-item Sub-item Values DescriptionADJUST PAPERTYPESA list of paper typesdisplays.PRINT MODERESISTANCEMODEHUMIDITY MODEPRE-ROTATIONMODEFUSER TEM

Copyright and License© 2009 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

Item Sub-item Sub-item Values DescriptionEDGE CONTROL OFFLIGHTNORMAL*MAXIMUMThe Edge Control setting determines howedges are rendered. Edge contro

System setup menuUse the SYSTEM SETUP menu to change product-configuration defaults such as sleep mode, productpersonality (language), and jam recover

Item Sub-item Values Description USE REQUESTED TRAY EXCLUSIVELY*FIRSTUSE REQUESTED TRAY handlesjobs that have specified a specificinput tray. Two opt

Item Sub-item Values Description USE ANOTHER TRAY ENABLED*DISABLEDThis option turns on or off thecontrol-panel prompt to selectanother tray when the

Item Sub-item Values DescriptionWAKE TIME <DAY OF THE WEEK> OFF*CUSTOMSelect the CUSTOM option toconfigure the daily wake time forthe product to

Item Sub-item Values DescriptionAUTO CONTINUE OFFON*Determines product behaviorwhen the system generates anAuto Continuable error.●ON: Allows the pr

I/O menuItems on the I/O (input/output) menu affect the communication between the product and the computer.If the product contains an HP Jetdirect pri

Item Sub-item Sub-item Sub-item Description IPV4 SETTINGS CONFIG METHOD BOOTPDHCP*AUTO IPMANUALSpecifies the method that TCP/IPv4parameters will be c

Item Sub-item Sub-item Sub-item Description DHCP RENEW NO*YESThis menu appears if CONFIG METHOD isset to DHCP and a DHCP lease for the printserver

Item Sub-item Sub-item Sub-item Description PROXY SERVER Specifies the proxy server to be used byembedded applications in the product. Aproxy ser

Conventions used in this guideTIP: Tips provide helpful hints or shortcuts.NOTE: Notes provide important information to explain a concept or to comple

Item Sub-item Sub-item Sub-item Description IPSEC KEEPDISABLE*Specify the IPSec status on the print server.KEEP: IPSec status remains the same ascu

Item Sub-item Sub-item Sub-item Description SNMP TEST YESNO*This test checks operation of SNMPcommunications by accessing predefinedSNMP objects on

Item Sub-item Sub-item Sub-item Description PRINT RESULTS YESNO*If the ping test was not set for continuousoperation, you can choose to print the t

Item Sub-item Sub-item Sub-item Description AUTO* The print server uses auto-negotiation toconfigure itself with the highest link speedand commun

Resets menuThe RESETS menu allows you to reset factory settings, and disable or enable sleep mode.To display: Press the Home button , select the CONFI

Item Sub-item Values DescriptionPAPER PATH SENSORS Performs a test on each of theproduct’s sensors to determine ifthey are working correctly anddi

Item Sub-item Values DescriptionCOLOR BAND TEST PRINT TEST PAGE Prints a color band test page that isused to identify arcing in the high-voltage pow

3 Software for Windows●Supported operating systems for Windows●Supported printer drivers for Windows●Select the correct printer driver for Windows●Pri

Supported operating systems for WindowsThe product supports the following Windows operating systems:●Windows XP (32-bit and 64-bit)●Windows Server 200

Supported printer drivers for Windows●HP PCL 6 (this is the default printer driver)●HP postscript emulation Universal Print Driver (HP UPD PS)●HP PCL

iv Conventions used in this guide ENWW

Select the correct printer driver for WindowsPrinter drivers provide access to the product features and allow the computer to communicate with theprod

UPD installation modesTraditional mode●Use this mode if you are installing the driver from a CD for a single computer.●When installed from the CD that

Priority for print settingsChanges to print settings are prioritized depending on where the changes are made:NOTE: The names of commands and dialog bo

Change printer-driver settings for WindowsChange the settings for all print jobs until the software program is closed1. On the File menu in the softwa

Remove software for WindowsWindows XP1. Click Start, Control Panel, and then Add or Remove Programs.2. Find and select the product from the list.3. Cl

Supported utilities for WindowsHP Web JetadminHP Web Jetadmin is a simple print and imaging peripheral management software tool that helps optimizepro

Supported operating systems●Microsoft Windows XP, Service Pack 2 (32-bit and 64-bit)●Microsoft Windows Server 2003, Service Pack 1 (32-bitand 64-bit)●

Software for other operating systemsOS SoftwareUNIX For HP-UX and Solaris networks, go to www.hp.com/go/jetdirectunix_software to installmodel scripts

54 Chapter 3 Software for Windows ENWW

4 Use the product with Mac●Software for Mac●Print with MacENWW 55

Table of contents1 Product basicsProduct comparison ...

Software for MacSupported operating systems for MacThe product supports the following Mac operating systems:●Mac OS X 10.4, 10.5, 10.6, and laterNOTE:

Priority for print settings for MacChanges to print settings are prioritized depending on where the changes are made:NOTE: The names of commands and d

Software for Mac computersHP Utility for MacUse the HP Utility to set up product features that are not available in the printer driver.You can use the

Menu Item Description Protect Direct Ports Disables printing over USB or parallel ports. Additional Settings Provides access to the embedded Web ser

Print with MacCreate and use printing presets with MacUse printing presets to save the current printer driver settings for reuse.Create a printing pre

3. Open the Cover Page menu, and then select where to print the cover page. Click either the BeforeDocument button or the After Document button.4. In

Print on both sides of the page (duplex printing) with MacUse automatic duplex printing1. Insert enough paper into one of the trays to accommodate the

4. To use a custom user name or job name, click the Custom button, and then enter the user nameor the job name.Select which option to use if another s

64 Chapter 4 Use the product with Mac ENWW

5 Connect the product●Supported network operating systems●Connect with USB●Connect to a networkENWW 65

Priority for print settings ... 48C

Supported network operating systemsThe following operating systems support network printing:●Windows 7 (32-bit and 64-bit)●Windows Vista (32-bit and 6

Connect with USBThis product supports a USB 2.0 connection. You must use an A-to-B type USB cable that is no longerthan 2 m (6.5 ft).CAUTION: Do not c

4. When the software prompts you, connect the USB cable to the product and the computer.5. To configure the product software to recognize the installe

Table 5-1 PrintingService name Descriptionport9100 (Direct Mode) Printing serviceLine printer daemon (LPD) Printing serviceAdvanced LPD (custom LPD q

Service name DescriptionBOOTP (Bootstrap Protocol) For automatic IP address assignment. The BOOTP serverprovides the product with an IP address. Requi

Install the product on a wired networkConfigure the IP address1. Connect the network cable to the product and to the network.2. Wait for 60 seconds be

Install the softwareWindows1. Quit all programs on the computer.2. Install the software from the CD.3. Follow the onscreen instructions.4. When prompt

Mac OS X 10.4 1.From the Apple menu , click the System Preferences menu and thenclick the Print & Fax icon.2. Click the Printer Setup button.3. Cl

Configure network settingsView or change network settingsUse the embedded Web server to view or change IP configuration settings.1. Print a configurat

Manually configure IPv4 TCP/IP parameters from the control panelUse the control-panel menus to manually set an IPv4 address, subnet mask, and default

Install the product on a wired network ... 71Configure the IP address ...

Manually configure IPv6 TCP/IP parameters from the control panelUse the control-panel menus to manually set an IPv6 address.1. Press the Home button .

Link speed and duplex settingsThe link speed and communication mode of the print server must match the network. For most situations,leave the product

78 Chapter 5 Connect the product ENWW

6 Paper and print media●Understand paper use●Change the printer driver to match the paper type and size●Supported paper sizes●Supported paper types●Tr

Understand paper useThis product supports a variety of paper and other print media in accordance with the guidelines in thisuser guide. Paper or print

Media type Do Do notHeavy paper●Use only heavy paper that isapproved for use in laser printersand meets the weight specificationsfor this product.●Do

Change the printer driver to match the paper type andsizeChange the paper size and type (Windows)1. On the File menu in the software program, click Pr

Supported paper sizesNOTE: To obtain best results, select the correct paper size and type in the printer driver before printing.Table 6-1 Supported p

Size and dimensions Tray 1 Tray 2 Optional Trays 3,4, and 5Automatic duplexprintingB6 (JIS)128 x 182 mm (5.03 x 7.16 in) 16K195 x 270 mm (7.67 x 1

Supported paper typesPaper type Tray 1 Tray 2 Optional Trays 3, 4,and 5Automatic duplexprintingPlain PaperHP Matte (105 g/m2)HP Matte (120 g/m2)HP Mat