HP Printer P2030 User Manual

HP LaserJet P2030 Series PrinterUser Guide

Material restrictions ... 124Disposal of waste

2. Lift the Tray 1 roller cover, grasp the jammed paper, and slowly pull it out of the product.3. Replace the print-cartridge, and close the print-car

2. With both hands, grasp the jammed paper and slowly pull it out of the product.3. Close the tray.4. If no jammed paper is visible in the tray area,

5. Replace the print-cartridge, and close the print-cartridge door.Output binsCAUTION: To avoid damaging the product, do not attempt to clear a jam in

3. Close the jam-release door.ENWW Jams 93

Solve print-quality problemsYou can prevent most print-quality problems by following these guidelines.●Configure the trays for the correct paper-type

Adjust print densityYou can resolve some print-quality problems by adjusting the print density to make the overall printinglighter or darker.Windows 1

Image defect examplesThis section provides information about identifying and correcting print defects.NOTE: If these steps do not correct the problem,

Vertical linesThe photosensitive drum inside the print cartridge has probablybeen scratched. Install a new HP print cartridge.Gray background●Change t

Vertical repetitive defects●The print cartridge might be damaged. If a repetitive markoccurs at the same spot on the page, install a newHP print cartr

lower fuser temperature, such as transparencies or lightmedia.Wrinkles or creases●Make sure that media is loaded properly.●Check the media type and qu

1 Product basics●Product comparison●Product features●Product walkaroundENWW 1

Solve performance problemsProblem Cause SolutionPages print but are totally blank. The sealing tape might still be in the printcartridges.Verify that

Solve connectivity problemsSolve direct-connect problemsIf you have connected the product directly to a computer, check the cable.●Verify that the cab

Check your system for proper network operating system setup.8. Is your protocol enabled?Check the status of your protocol on the Configuration page. Y

Solve common Windows problems Error message:"General Protection FaultException OE""Spool32""Illegal Operation"CauseSolut

Solve common Macintosh problemsNOTE: Setup for USB and IP printing is performed through the Desktop Printer Utility. The productwill not appear in th

The printer driver does not automatically set up your selected product in Print Center.CauseSolutionThe product might not be ready. Make sure that the

When connected with a USB cable, the product does not appear in the Macintosh Print Center after the driver isselected.CauseSolutionThis problem is ca

A Supplies and accessories●Order parts, accessories, and supplies●Part numbersENWW 107

Order parts, accessories, and suppliesSeveral methods are available for ordering parts, supplies, and accessories.Order directly from HPYou can obtain

Part numbersThe following list of accessories was current at the time of printing. Ordering information and availabilityof the accessories might chang

Product comparisonHP LaserJet P2030 Series modelsHP LaserJet P2035 printerCE461AHP LaserJet P2035n printerCE462A●Prints up to 30 pages per minute (ppm

110 Appendix A Supplies and accessories ENWW

B Service and support●Hewlett-Packard limited warranty statement●Print cartridge limited warranty statement●End User License Agreement●Customer self-r

Hewlett-Packard limited warranty statementHP PRODUCT DURATION OF LIMITED WARRANTYHP LaserJet P2035, P2035n One year from date of purchaseHP warrants t

Print cartridge limited warranty statementThis HP product is warranted to be free from defects in materials and workmanship.This warranty does not app

End User License AgreementPLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User LicenseAgreement (“EULA”) is a contract between (a)

Software will agree to this EULA. Upon transfer of the HP Software, your license is automaticallyterminated.b. Restrictions. You may not rent, lease o

Customer self-repair warranty serviceHP products are designed with many Customer Self Repair (CSR) parts to minimize repair time andallow for greater

Customer supportGet telephone support, free during your warranty period, foryour country/regionHave the product name, serial number, date of purchase,

HP maintenance agreementsHP has several types of maintenance agreements that meet a wide range of support needs.Maintenance agreements are not part of

C Specifications●Physical specifications●Power consumption and acoustic emissions●Operating environmentENWW 119

Product featuresFeature DescriptionPerformance●266 MHz processorUser interface●2-button, 6 LED control panel●Windows® and Macintosh printer drivers●Em

Physical specificationsTable C-1 Product dimensions and weightsProduct model Height Depth Width WeightHP LaserJet P2030 Series printer 256 mm (10.1 i

D Regulatory information●FCC regulations●Environmental product stewardship program●Declaration of conformity●Safety statementsENWW 121

FCC regulationsThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC rules. T

Environmental product stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen

Return and recycling instructionsUnited States and Puerto RicoThe enclosed label in the HP LaserJet toner cartridge box is for the return and recyclin

Disposal of waste equipment by users in private households in theEuropean UnionThis symbol on the product or on its packaging indicates that this prod

Declaration of conformityDeclaration of conformityDeclaration of Conformityaccording to ISO/IEC 17050-1 and EN 17050-1, DoC#: BOISB-0801-00-rel.1.0Man

Safety statementsLaser safetyThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations

Laser statement for FinlandLuokan 1 laserlaiteKlass 1 Laser ApparatHP LaserJet P2035, P2035n, laserkirjoitin on käyttäjän kannalta turvallinen luokan

Substances Table (China)ENWW Safety statements 129

Product walkaroundFront view17635241 Tray 1 (pull to open)2 Top output bin3 Control panel4 Print-cartridge-door release button5 On/off switch6 Tray 27

130 Appendix D Regulatory information ENWW

IndexAA6-size paper loading 38accessibility features 3accessoriesordering 108part numbers 109acoustic specifications 120advanced printing optionsWindo

Embedded Web Server (EWS)Information tab 57Networking tab 58order supplies 58product support 58security 58Settings tab 58using 57end-of-life disposal

Nn-up printingWindows 51networkIP address configuration 27link speed settings 27password, changing 27password, setting 27port, setting up 26product di

printer information pagesConfiguration page 56Demo page 56Supplies Status page 56printingbooklets 52Configuration page 56connect to a network 26Demo p

technical supportLinux 106online 117repacking product 118temperature specifications 120tonerloose toner 97low 96redistributing 62scatter outline 99sme

136 Index ENWW

© 2008 Hewlett-Packard Development Company, L.P.www.hp.com*CE461-90902**CE461-90902*CE461-90902

Rear view412531 Jam-release door (pull the green handle to open)2 Straight-through paper path (pull to open)3 Interface ports4 Power connection5 Slot

Interface portsFigure 1-1 HP LaserJet P2035 printer121 Hi-speed USB 2.0 port2 Parallel portFigure 1-2 HP LaserJet P2035n printer121 Hi-speed USB 2.0

Model and serial-number label locationThe label that contains the model and serial numbers is on the rear of the product.ENWW Product walkaround 7

8 Chapter 1 Product basics ENWW

2 Control panelThe printer control panel is comprised of six lights and two buttons. The lights produce patterns thatidentify the printer status.17654

10 Chapter 2 Control panel ENWW

3 Software for Windows●Supported operating systems for Windows●Supported printer drivers for Windows●Priority for print settings●Change printer-driver

Supported operating systems for WindowsThe product supports the following Windows operating systems:●Windows XP (32-bit and 64-bit)●Windows Server 200

Priority for print settingsChanges to print settings are prioritized depending on where the changes are made:NOTE: The names of commands and dialog bo

Change printer-driver settings for WindowsChange the settings for all print jobsuntil the software program is closedChange the default settings for al

Supported utilities for WindowsStatus Alerts softwareThe Status Alerts software provides information about the current status of the product.The softw

16 Chapter 3 Software for Windows ENWW

4 Use the product with Macintosh●Software for Macintosh●Use features in the Macintosh printer driverENWW 17

Software for MacintoshSupported operating systems for MacintoshThe product supports the following Macintosh operating systems:●Mac OS X V10.3, V10.4,

Software for Macintosh computersHP Printer UtilityUse the HP Printer Utility to set up product features that are not available in the printer driver.Y

HP LaserJet P2030 Series PrinterUser Guide

Use features in the Macintosh printer driverPrintCreate and use printing presets in MacintoshUse printing presets to save the current printer driver s

Use watermarksA watermark is a notice, such as “Confidential,” that is printed in the background of each page of adocument.1. On the File menu, click

Print on both sides of the page (duplex printing)Print on both sides manually1. Insert enough paper into one of the trays to accommodate the print job

5 Connectivity●USB and parallel connections●Network configurationENWW 23

USB and parallel connections1. Insert the software installation CD into the computer CD-ROM drive.2. If the installation program does not start automa

Network configurationYou might need to configure certain network parameters on the product. You can configure theseparameters from the embedded Web se

Service name DescriptionBOOTP (bootstrap protocol) For Automatic IP address assignment. BOOTP serverprovides the product with an IP address. Requiresa

Set or change the network passwordUse the embedded Web server to set a network password or change an existing password.1. Open the embedded Web server

28 Chapter 5 Connectivity ENWW

6 Paper and print media●Understand paper and print media use●Supported paper and print media sizes●Custom paper sizes●Supported paper and print media

Copyright and License© 2008 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

Understand paper and print media useThis product supports a variety of paper and other print media in accordance with the guidelines in thisuser guide

Supported paper and print media sizesThis product supports a number of paper sizes, and it adapts to various media.NOTE: To obtain best results, selec

Size and dimensions Tray 1 Tray 2176 x 250 mm (6.7 x 9.8 inches)Envelope C5 ISO162 x 229 mm (6.93 x 9.84 inches) Envelope DL ISO110 x 220 mm (4.33 x 8

Supported paper and print media typesFor a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ljp2030series

Tray and bin capacityTray or bin Paper type Specifications QuantityTray 1 Paper Range:60 g/m2 (16 lb) bond to 200 g/m2(54 lb) bondMaximum stack height

Special paper or print media guidelinesThis product supports printing on special media. Use the following guidelines to obtain satisfactoryresults. Wh

Load traysPaper orientation for loading traysIf you are using paper that requires a specific orientation, load it according to the information in thef

Tray 1Tray 1 is accessed from the front of the printer.Media guides ensure that the media is correctly fed into the printer and that the print is not

Tray 2Media guides ensure that the media feeds correctly into the printer and that the print is not skewed. Tray2 has side and rear media guides. When

Manual feedYou can use manual feed when printing mixed media. For example, you can use manual feed to printan envelope, then a letter, then an envelop

Table of contents1 Product basicsProduct comparison ...

Use paper output options The product has two output locations: the top (standard) output bin and the straight-through paper path(rear output).Print to

Print to the straight-through paper path (rear output)The product always uses the straight-through paper path if it is open. Paper exits face-up, with

42 Chapter 6 Paper and print media ENWW

7 Use product features●EconoMode●Quiet modeENWW 43

EconoModeThis product has an EconoMode option for printing drafts of documents. Using EconoMode can useless toner and decrease the cost per page. Howe

Quiet modeThis product has a quiet mode that reduces noise during printing. When quiet mode is turned on, theproduct prints at a slower speed.Follow t

46 Chapter 7 Use product features ENWW

8 Print tasks●Cancel a print job●Use features in the Windows printer driverENWW 47

Cancel a print jobYou can stop a print request by using the control panel or by using the software program. For instructionsabout how to stop a print

Use features in the Windows printer driverOpen the printer driverHow do I Steps to performOpen the printer driver On the File menu in the software pro

Print ... 20Create and

Set paper and quality optionsTo perform the following tasks, open the printer driver and click the Paper/Quality tab.How do I Steps to performSelect a

Set document finishing optionsTo perform the following tasks, open the printer driver and click the Finishing tab.How do I Steps to performPrint on bo

How do I Steps to perform6. Return the stack to Tray 1 with the printed side down andthe top edge toward the product.7. Press the Go button to print s

Set advanced printing optionsTo perform the following tasks, open the printer driver and click the Advanced tab.How do I Steps to performChange the nu

54 Chapter 8 Print tasks ENWW

9 Manage and maintain the product●Print the information pages●Manage a network product●Lock the product●Manage supplies●Replace supplies and parts●Cle

Print the information pagesYou can print the following information pages.Demo pageThe Demo page contains examples of text and graphics. To print a Dem

Manage a network productEmbedded Web serverThe embedded Web server allows you to view product and network status and to manage printingfunctions from

Settings tabThis tab allows you to configure the product from your computer. If this product is networked, consultwith the network administrator befor

Lock the productThe product has a slot that you can use to attach a cable-type security lock.ENWW Lock the product 59

Cancel a print job ... 48S

Manage suppliesUsing, storing, and monitoring the print cartridge can help ensure high-quality output.Supplies lifeFor information regarding specific

Your print cartridge might not be a genuine HP print cartridge if you notice the following:●You are experiencing a high number of problems with the pr

Replace supplies and partsSupply replacement guidelinesKeep the following guidelines in mind when setting up the product.●Sufficient space is required

3. Reinsert the print cartridge into the product, and then close the print-cartridge door.If the print is still light, install a new print cartridge.C

3. Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge.CAUTION: Do not touch the shutter or the sur

Clean the productClean the outside of the printer with a clean, damp cloth when necessary.CAUTION: Do not use ammonia-based cleaners on or around the

3. Replace the print cartridge, and close the print-cartridge door.4. Reconnect the power cord, and turn the product on.66 Chapter 9 Manage and main

Clean the paper pathIf you are experiencing toner specks or dots on the printouts, clean the printer media path. This processuses a transparency to re

Clean the Tray 1 pickup rollerIf the product is having trouble picking up paper from Tray 1, follow these instructions.1. Turn the product off, discon

4. Press the two black retaining tabs outward until the pickup roller is released from its seat.5. Remove the pickup roller from the product.6. Dab a

10 Solve problemsSolve general problems ...

8. Allow the pickup roller to dry completely.9. Line up the black retaining tabs in the product with the grooves in the pickup roller, and then presst

12. Reconnect the power cord, and turn the product on.ENWW Clean the product 71

Clean the Tray 2 pickup rollerIf the product is having trouble picking up paper from Tray 2, follow these instructions.1. Turn the product off, discon

4. Dab a lint-free cloth in water, and then scrub the roller as you rotate it toward the back of the product.NOTE: Do not touch the surface of the rol

8. Reconnect the power cord, and turn the product on.74 Chapter 9 Manage and maintain the product ENWW

10 Solve problems●Solve general problems●Restore factory settings●Status-light patterns●Status-alert messages●Jams●Solve print-quality problems●Solve

Solve general problemsIf the product is not responding correctly, complete the steps in the following checklist, in order. If theproduct does not pass

8. Verify that you have installed the printer driver for this product. Check the program to make surethat you are using the printer driver for this pr

Status-light patternsTable 10-1 Status-light legendSymbol for "light off"Symbol for "light on"Symbol for "light blinking&quo

Light status State of the printer ActionReadyThe printer is ready with no job activity.To print a Configuration page, press andhold the Go button for

Appendix A Supplies and accessoriesOrder parts, accessories, and supplies ...

Light status State of the printer ActionManual Feed or Continuable ErrorThis state can be reached in the followingcircumstances:●Manual feed●General c

Light status State of the printer ActionFatal Error●Turn off the printer, wait 10seconds, and turn on the printer.●If you are unable to resolve thepro

Light status State of the printer ActionToner MissingThe print cartridge has been removedfrom the printer.Reinsert the print cartridge in the printer.

Light status State of the printer ActionPaper Out Load paper or other media.Paper MountThe loaded paper or other media is notsupported.Load acceptable

Status-alert messagesStatus-alert messages appear on the computer screen when the product has certain problems. Use theinformation in the following ta

Alert message Description Recommended actionManual feed The product is set for manual feed mode. Load the correct paper into the tray, and thenpress t

JamsCommon causes of jamsMany jams are caused by using paper that does not meet HP specifications. For complete paperspecifications for all HP LaserJe

Jam locationsJams can occur at the following locations in the product.1321 Internal areas2 Input trays3 Output binsClear jamsWhen clearing jams, be ca

2. If jammed paper is visible, grasp it with both hands and slowly pull it out of the product.3. Replace the print-cartridge, and close the print-cart

5. If jammed paper is visible, grasp it with both hands and slowly pull it out of the product.6. Close the jam-release door.Input traysTray 11. Push t