HP CE479A#BGJ User Manual

LASERJET PROFESSIONAL P1560 and P1600 Printer series User Guidewww.hp.com/support/ljp1560serieswww.hp.com/support/ljp1600series

Recycle supplies ... 57Replacement instructions ...

4. Reinstall the print cartridge, and then close the print-cartridge door.88 Chapter 8 Solve problems ENWW

Solve repeated jams●Verify that the input tray is not overfilled. The input tray capacity varies depending on the type ofprint media that you are usin

Solve paper-handling problemsThe following problems with media cause print-quality deviations, jams, or damage to the product.Problem Cause SolutionPo

Solve image-quality problemsYou can prevent most print-quality problems by following these guidelines.●Use paper that meets HP specifications. See Pap

Dropouts●A single sheet of media might be defective. Try reprintingthe job.●The media moisture content is uneven or the media hasmoist spots on its su

Toner smear●If toner smears appear on the leading edge of the media,the media guides might be dirty. Wipe the media guideswith a dry, lint-free cloth.

Page skew●Make sure that the media is loaded correctly and themedia guides are not too tight or too loose against themedia stack.●The input bin might

Toner scatter outline●If large amounts of toner have scattered around thecharacters, the transfer of toner to the media is notoptimal (a small amount

Optimize and improve image qualityChange print densityYou can change the print density setting by from the printer properties dialog box.1. Windows XP

Solve performance problemsProblem Cause SolutionPages print but are totally blank. The sealing tape might still be in the printcartridges.Verify that

Wrinkles or creases ... 94Toner scatter outline ...

Solve connectivity problemsNOTE: Restore the factory default settings for the product. See Restore factory settings on page 75.If the problem persists

5. Have any software applications been added to the network?Make sure they are compatible and that they are installed correctly with the correct print

Solve product software problemsSolve common Windows problems Error message:"General Protection FaultException OE""Spool32""Il

The product name does not appear in the product list in the Printer Setup Utility or Print & Fax list.CauseSolutionThe product might not be ready.

You are unable to print from a third-party USB card.CauseSolutionThis error occurs when the software for USB products is notinstalled.When adding a th

A Supplies and accessories●Order parts, accessories, and supplies●Part numbersENWW 103

Order parts, accessories, and suppliesOrder supplies and paper www.hp.com/go/suresupplyOrder genuine HP parts or accessories www.hp.com/buy/partsOrder

B Service and support●Hewlett-Packard limited warranty statement●HP's Premium Protection Warranty: LaserJet print cartridge limited warranty stat

Hewlett-Packard limited warranty statementHP PRODUCT DURATION OF LIMITED WARRANTYHP LaserJet Professional P1566, P1606dn One year from date of purchas

HP's Premium Protection Warranty: LaserJet printcartridge limited warranty statementThis HP product is warranted to be free from defects in mater

Return and recycling instructions ... 118United States and Puerto Ri

End User License AgreementPLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User LicenseAgreement (“EULA”) is a contract between (a)

Software will agree to this EULA. Upon transfer of the HP Software, your license is automaticallyterminated.b. Restrictions. You may not rent, lease o

Customer self-repair warranty serviceHP products are designed with many Customer Self Repair (CSR) parts to minimize repair time andallow for greater

Repack the productIf HP Customer Care determines that your product needs to be returned to HP for repair, follow thesesteps to repack the product befo

112 Appendix B Service and support ENWW

C Specifications●Physical specifications●Power consumption, electrical specifications, and acoustic emissions●Environmental specificationsENWW 113

Physical specificationsTable C-1 Physical specifications1Specification HP LaserJet Professional P1560printer seriesHP LaserJet Professional P1600prin

D Regulatory information●FCC regulations●Environmental product stewardship program●Declaration of conformity●Safety statementsENWW 115

FCC regulationsThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC rules. T

Environmental product stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen

1 Product basics●Product comparison●Environmental features●Product features●Product viewsENWW 1

properly, processing them to recover plastics and metals for new products and diverting millions of tonsof waste from landfills. Since this cartridge

Non-U.S. returnsTo participate in HP Planet Partners return and recycling program, just follow the simple directions inthe recycling guide (found insi

●HP’s end-of-life product return and recycling program●Material Safety Data SheetsVisit www.hp.com/go/environment or www.hp.com/hpinfo/globalcitizensh

Declaration of conformityaccording to ISO/IEC 17050-1 and EN 17050-1; DoC#: BOISB-0902-00-rel. 1.0Manufacturer’s Name: Hewlett-Packard CompanyManufact

Safety statementsLaser safetyThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations

Laser statement for FinlandLuokan 1 laserlaiteKlass 1 Laser ApparatHP LaserJet Professional P1566, P1606dn, laserkirjoitin on käyttäjän kannalta turva

Substances Table (China)Restriction on Hazardous Substances statement (Turkey)Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur124 Appendix D Regulato

IndexAaccessoriesordering 103, 104part numbers 104acoustic specifications 114address, printerMacintosh,troubleshooting 101altitude specifications 114

GGeneral Protection FaultExceptionOE 100HHP Customer Care 110HP fraud hotline 57HP Universal Print Driver 11HP Web Jetadmin 15humidity specifications

paper output binfeatures 4paper, ordering 104part numbersprint cartridges 104pausing a print request 42PCL driversuniversal 11physical specifications

Product comparisonHP LaserJet Professional P1560 printer series HP LaserJet Professional P1600 printer series●Speed: 22 A4 pages per minute (ppm), 23

toner scatter outline 95toner smear 93toner specks 91vertical lines 92vertical repetitive defects 93wave 94wrinkles 94See also problem-solving;trouble

© 2010 Hewlett-Packard Development Company, L.P.www.hp.com*CE663-90901**CE663-90901*CE663-90901

Environmental featuresDuplex Save paper by using duplex printing as your default print setting.●The HP LaserJet Professional P1560 printer series supp

Product featuresBenefit Supporting featuresPrint quality●Genuine HP print cartridge.●True 600 x 600 dots per inch (dpi) text and graphics.●FastRes (12

Benefit Supporting featuresSupplies●A supplies status page with print cartridge gauges that estimate remainingsupply level. Not available for non-HP s

Product viewsFront and left side viewFigure 1-1 HP LaserJet Professional P1560 and P1600 printer series42563171 Output bin2 Output tray extension3 Pr

Back viewFigure 1-2 HP LaserJet Professional P1560 and P1600 printer series21341 USB portHP internal network port (HP LaserJet Professional P1600 pri

Control-panel layoutThe control panel contains four lights and two buttons.NOTE: See Interpret control-panel light patterns on page 76 for a descripti

2 Software for Windows●Supported operating systems for Windows●Supported printer-drivers for Windows●Select the correct printer-driver for Windows●Pri

Supported operating systems for WindowsThe product comes with software for the following Windows® operating systems:●Windows 7 (32-bit and 64-bit)●Win

Select the correct printer-driver for WindowsNOTE: Only the HP LaserJet Professional P1600 printer series supports the HP Universal Print Driver.Whene

Priority for print settingsChanges to print settings are prioritized depending on where the changes are made:NOTE: The names of commands and dialog bo

Change printer-driver settings for WindowsChange the settings for all print jobsuntil the software program is closedChange the default settings for al

Remove software for WindowsUse the uninstall utility to remove Windows software1. Click Start, and then click All Programs.2. Click HP, and then click

Supported utilities for WindowsNOTE: Only the HP LaserJet Professional P1600 printer series supports utilities for Windows.HP Web JetadminHP Web Jetad

16 Chapter 2 Software for Windows ENWW

3 Use the product with Mac●Software for Mac●Print with MacENWW 17

HP LaserJet Professional P1560 and P1600printer seriesUser Guide

Software for MacSupported operating systems for MacintoshThe product supports the following Macintosh operating systems:●Mac OS X v10.4, v10.5, and v1

Priority for print settings for MacChanges to print settings are prioritized depending on where the changes are made:NOTE: The names of commands and d

Software for MacHP Printer Utility for MacUse the HP LaserJet Utility to print the product information pages and to change the Auto-Off settingfrom a

Print with MacCreate and use printing presets in MacintoshUse printing presets to save the current printer driver settings for reuse.Create a printing

Print multiple pages on one sheet of paper in MacintoshYou can print more than one page on a single sheet of paper. This feature provides a cost-effec

Print on both sides (duplex) with MacAutomaticNOTE: Automatic duplexing is only supported for the HP LaserJet Professional P1600 printer seriesproduct

24 Chapter 3 Use the product with Mac ENWW

4 Connect the product●Supported network operating systems●Connect with USB●Connect to a networkENWW 25

Supported network operating systemsNOTE: Only the HP LaserJet Professional P1600 printer series supports network functions.The following operating sys

Connect with USBThis product supports a USB 2.0 connection. You must use an A-to-B type USB cable that is no longerthan 2 meters (6.56 feet).HP Smart

Copyright and License© 2010 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

Connect to a networkThe HP LaserJet Professional P1600 printer series can connect to networks through the HP internalnetworking port.Supported network

5. Click the Download button.6. Follow the onscreen instructions to complete the product installation.CD installation on a wired networkNOTE: When you

Link speeds and duplex settingsNOTE: In this section duplex refers to bi-directional communication, not two-sided printing.Use the Networking tab in t

5 Paper and print media●Understand paper and print media use●Special paper or print media guidelines●Change the print driver to match the media type a

Understand paper and print media useThis product supports a variety of paper and other print media in accordance with the guidelines in thisuser guide

Special paper or print media guidelinesThis product supports printing on special media. Use the following guidelines to obtain satisfactoryresults. Wh

Change the print driver to match the media type and sizeSelecting media by type and size results in significantly better print quality for heavy paper

Supported paper sizesThis product supports various paper sizes, and it adapts to various media.NOTE: To obtain best print results, select the appropri

Supported paper typesFor a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ljp1560series or www.hp.com/s

Tray and bin capacityTray or bin Paper type Specifications QuantityMain-input tray Paper Range:60 g/m2 (16 lb) bond to 163 g/m2(43 lb) bond250 sheets

Conventions used in this guideTIP: Tips provide helpful hints or shortcuts.NOTE: Notes provide important information to explain a concept or to comple

Load paper traysCAUTION: If you try to print on media that is wrinkled, folded, or damaged in any way, a jam mightoccur. See Clear jams on page 80 for

NOTE: Use the priority input slot for printing one envelope or other special media. Use the main-inputtray for printing multiple envelopes or other sp

40 Chapter 5 Paper and print media ENWW

6 Print tasks●Cancel a print job●Print with WindowsENWW 41

Cancel a print jobYou can stop a print request by using the control panel or by using the software program. For instructionsabout how to stop a print

Print with WindowsOpen the Windows printer driver1. On the File menu in the software program, click Print.2. Select the product, and then click Proper

Print colored text as black with Windows1. Open the printer driver, click the Properties or Preferences button, and then click theAdvanced tab.2. Clic

Select a paper type1. Open the printer driver, click the Properties or Preferences button, and then click the Paper/Quality tab.2. Select a type from

Print the first or last page on different paper with Windows1. Open the printer driver, click the Properties or Preferences button, and then click the

Print on both sides (duplex) with WindowsAutomaticNOTE: Automatic duplexing is only supported for the HP LaserJet Professional P1600 printer seriespro

iv Conventions used in this guide ENWW

ManualBefore you can use the manual duplexing feature, you must select the Allow Manual Duplexing checkbox on the Device Settings tab of the printer p

5. Retrieve the printed stack from the output bin, and, maintaining the paper orientation, place it withthe printed-side facing down in the main-input

Select page orientation with Windows1. Open the printer driver, click the Properties or Preferences button, and then click the Finishingtab.2. In the

7 Manage and maintain●Print information pages●Use the HP Embedded Web Server●Economy settings●Quiet mode settings●Manage supplies and accessories●Clea

Print information pagesYou can print the following information pages.Configuration pageThe configuration page lists current product settings and prope

Use the HP Embedded Web ServerNOTE: Only the HP LaserJet Professional P1600 printer series supports the embedded Web server.Use the embedded Web serve

Embedded Web server sectionsInformation tabThe Information pages group consists of the following pages:●Device Status displays the status of the produ

Economy settingsEconoModeThis product has an EconoMode option for printing drafts of documents. Using EconoMode can useless toner and decrease the cos

Quiet mode settingsThis product has a quiet mode that reduces noise during printing. When quiet mode is turned on, theproduct prints at a slower speed

Manage supplies and accessoriesCorrectly using, storing, and monitoring the print cartridge can help ensure high-quality output.Manage print cartridge

Table of contents1 Product basicsProduct comparison ...

Replacement instructionsRedistribute tonerWhen a small amount of toner remains in print cartridge, faded or light areas might appear on the printedpag

3. Reinsert the print cartridge into the product, and then close the print-cartridge door.If the print is still light, install a new print cartridge.E

Replace the print cartridge1. Open the print-cartridge door, and remove the old print cartridge. See the recycling informationinside the print-cartrid

4. Gently rock the print cartridge from front to back to distribute the toner evenly inside the cartridge.5. Insert the print cartridge in the product

Replace the pickup rollerNormal use with good media causes wear. The use of poor media might require more frequentreplacement of the pickup roller.If

2. Find the pickup roller.3. Release the small, white tabs on each side of the pickup roller, and rotate the pickup roller towardthe front.4. Gently p

5. Position the new pickup roller in the slot. The circular and rectangular slots on each side preventsyou from installing the roller incorrectly.6. R

Replace the separation padNormal use with good media causes wear. The use of poor media might require more frequentreplacement of the separation pad.I

3. Remove the separation pad.4. Insert the new separation pad, and screw it into place.66 Chapter 7 Manage and maintain ENWW

5. Plug the product into the wall outlet, and turn on the product.ENWW Manage supplies and accessories 67

HP Embedded Web Server ... 20Print with Mac ...

Clean the productClean the pickup rollerIf you want to clean the pickup roller before deciding to replace it, follow these instructions:1. Unplug the

Clean the paper pathIf you are experiencing toner specks or dots on the printouts, clean the paper path. This process usesa transparency to remove dus

Clean the print-cartridge areaYou do not need to clean the print-cartridge area often. However, cleaning this area can improve thequality of the print

3. Replace the print cartridge, and close the print-cartridge door.4. Plug the power cord into the product.Clean the exteriorUse a soft, damp, lint-fr

Product updatesFirmware updatesFirmware and software updates and installation instructions for this product are available atwww.hp.com/support/ljp1560

8 Solve problems●Solve general problems●Restore factory settings●Interpret control-panel light patterns●Clear jams●Solve paper-handling problems●Solve

Solve general problemsIf the product is not responding correctly, complete the steps in the following checklist, in order. If theproduct does not pass

8. If the configuration page prints, check the following items.a. If the page does not print correctly, the problem is with the product hardware. Cont

Interpret control-panel light patternsTable 8-1 Status-light legendSymbol for “light off”1Symbol for “light on”1Symbol for “light blinking”11For a de

Light status Light pattern State of the product ActionAll lights are offNOTE: The power button backlightis on.The formatter is notconnected to theprod

Get help for any print option with Windows ... 43Change the number of print copies

Light status Light pattern State of the product ActionReady light is blinking, and allother lights are off.NOTE: The power button backlightis on.The

Light status Light pattern State of the product ActionThe attention , ready , and go lights are on. Toner light is off.NOTE: The power button back

Clear jamsWhen clearing jams, be very careful not to tear jammed paper. If a small piece of paper remains in theproduct, it could cause additional jam

Clear jams from the input traysCAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams.Damage caused by sharp object

3. With both hands, grasp the side of the jammed media that is most visible (this includes the middle),and carefully pull it free from the product.4.

Clear jams from the duplexerNOTE: Only the HP LaserJet Professional P1600 printer series has an automatic duplexer.1. Open the print-cartridge door, a

4. Close the rear door.5. Reinstall the print cartridge and close the print-cartridge door.84 Chapter 8 Solve problems ENWW

Clear jams from the output areasCAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams.Damage caused by sharp objec

3. Reinstall the print cartridge, and then close the print-cartridge door.Clear jams from inside the product1. Open the print-cartridge door, and remo

2. If you can see the jammed paper, carefully grasp the jammed paper, and slowly pull it out of theproduct.NOTE: If you can not see the jammed paper,