HP L26500/L28500 User Manual download pdf (Page 82)

9 Troubleshoot other issues

The printer cannot get an IP address

If your network has no DHCP server, the printer cannot automatically retrieve an IP address. In this

case, you must set the printer's IP address manually, in the following way.

Select the

icon, then select Connectivity > Gigabit Ethernet > Modify configuration >

TCP/ IP > IPV4 settings > Config method > Manual.

2. From the IPV4 Settings menu, select Manual settings > IP address.

3. Enter the IP address that you wish to use, and press the OK key when finished.

Cannot access the Embedded Web Server

If you have not done so already, please read the instructions in the User's guide.

Go to the front panel and select the

icon.

2. Select Connectivity > Advanced > Embedded Web Server > Allow EWS > On.

Go to the front panel and select the

icon, then select Connectivity > Gigabit Ethernet >

View information.

4. The information should read: IP enabled: Yes. If it does not, you might need to use a different

connection.

If you still cannot access the Embedded Web Server, turn the printer off with the Power button on the

front panel and then turn it on again.

If you experience very slow progress while trying to access the Embedded Web Server, the problem

could be that you are using a proxy server. Try bypassing the proxy server and accessing the

Embedded Web Server directly.

●

In Internet Explorer 6 for Windows, go to Tools > Internet Options > Connections > LAN

Settings, and select the Bypass proxy server for local addresses check box.

Alternatively, for more precise control, click the Advanced button and add the printer's IP

address to the list of exceptions, for which the proxy server is not used.

●

In Firefox 3.0 for Windows, go to Tools > Options > Network > Connection > Settings,

and select the Direct connection to the Internet check box. Alternatively, when the Manual

proxy configuration check box is selected, add the printer's IP address to the list of

exceptions, for which the proxy server is not used.

●

In Firefox 2.0 for Linux, go to Edit > Preferences > Network > Connection > Settings, and

select the Direct connection to the Internet check box. Alternatively, when the Manual

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Troubleshoot other

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HP L26500/L28500 User Manual Page 82