HP L26500/L28500 User Manual download pdf (Page 70)

7 Troubleshoot substrate issues

The substrate cannot be loaded successfully

Here are some suggestions to try if you cannot load the substrate successfully.

●

Reread the loading instructions in the User's guide, and make sure that you are following them.

●

When loading a textile substrate, remember to use the loading accessory, and select Load with

accessory in the front panel.

●

If automatic loading is unsuccessful, try manual loading instead.

●

The substrate might be loaded at an angle (skewed or mislocated). Make sure that the right edge

of the substrate is aligned with the roll on the input spindle.

●

The substrate might be crumpled or warped, or have irregular edges.

●

If the substrate jams in the substrate path to the platen, the leading edge of the substrate might not

be straight or clean. Remove the initial 2 cm (1 in) of substrate from the roll and try again. This

might be necessary even with a new roll of substrate.

●

Make sure that the spindle is correctly inserted.

●

Make sure that the substrate is correctly loaded on the spindle, and that it loads over the roll

towards you.

●

Make sure that the substrate is wound tightly.

The substrate is mispositioned

64 Chapter 7 Troubleshoot substrate issues ENWW

Troubleshoot substrate

1 2 ... 65 66 67 68 69 70 71 72 73 74 75 ... 95 96

No comments

HP L26500/L28500 User Manual Page 70