HP K5400 User Manual

HP Officejet Pro K5300/K5400User Guide

Resource Description Location•Serial number•Firmware versionnumber•Accessories installed (forexample, the duplexer)•Number of pages printedfrom the tr

accessing 34myPrintMileage 34security and privacy 34HP Planet Partners 94HP Printer Utility (Mac OS)administrator settings 29opening 32panels 32HP Sol

photo mediaguidelines 13sizes supported 15photosborderless printing 25ports, specifications 86powerconsumption 93specifications 89troubleshoot 55power

media sizes supported 13media types and weightssupported 16order online 76troubleshoot installation 63turn on and off in driver 10trayscapacities 16cl

© 2007 Hewlett-Packard Development Company, L.P.www.hp.com

MobilityFor users with mobility impairments, the device software functions can be executedthrough keyboard commands. The software also supports Window

8 Printheads9 Printhead latch10 Top coverControl panelFor more information about interpreting control-panel lights, see Control-panel lightsreference.

2Install the accessoriesThis section contains the following topics:•Install the duplexer•Install Tray 2•Turn on accessories in the print driverInstall

Tray 2 can hold up to 350 sheets of plain paper. For ordering information, seeAccessories.To install Tray 21. Unpack the tray, remove the packing tape

To turn on accessories on Windows computersAfter you install the device software on Windows computers, Tray 2 must be turned onin the print driver in

3 Use the deviceThis section contains the following topics:•Select print media•Load media•Configure trays•Change print settings•Use the HP Solution Ce

Cards and envelopes• Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, orwindows. Also avoid cards and envelopes with thick

Media size Tray 1 Tray 2Duplexer8.5 x 13 inches (216 x 330 mm) U.S. Legal (216 x 356 mm; 8.5 x 14 inches) A4 (210 x 297 mm; 8.3 x 11.7 inches)U.S. E

Media size Tray 1 Tray 2DuplexerIndex card (102 x 152 mm; 4 x 6 inches) Index card (127 x 203 mm; 5 x 8 inches) A6 card (105 x 148.5 mm; 4.13 x 5.83

Understand supported media types and weightsNOTE: Tray 2 and the duplexer are available with some models.Tray Type Weight CapacityTray 1 Paper60 to 10

Set minimum marginsThe document margins must match (or exceed) these margin settings in portraitorientation.Media (1) Leftmargin(2) Rightmargin(3) Top

To load Tray 1 (main tray)1. Lift the output tray.2. Insert the media print-side down along the right of the tray. Make sure the stack ofmedia aligns

To load Tray 21. Pull the tray out of the device by grasping the front of the tray.2. Insert the paper print-side down along the right of the tray. Ma

4. Gently reinsert the tray.5. Pull out the extension on the output tray.Configure traysNOTE: Tray 2 is available with some models.By default, the dev

To configure the trays1. Make sure the device is turned on.2. Perform one of the following:• Embedded Web server: Click the Settings tab and click Pap

Use the HP Solution Center (Windows)Use the HP Solution Center to change print settings, order supplies, and access theonscreen Help.The features avai

To perform duplexing (Windows)1. Load the appropriate media. For more information, see Guidelines for printing onboth sides of a page and Load media.2

4. Select the media size from the Size drop-down list.To set a custom media size:a. Select Custom from the drop-down list.b. Type a name for the new c

NOTE: Open the file in a software application and assign the image size. Makesure the size corresponds to the media size on which you are printing the

HP Officejet Pro K5300/K5400Printer seriesUser Guide

8. If you are printing photos, select Best from the Quality drop-down list.Alternatively, select Maximum dpi, which provides up to 4800 x 1200 optimiz

4 Configure and manageThis section is intended for the administrator or individual who is responsible formanaging the device. This section contains in

Monitor the deviceThis section provides instructions for monitoring the device.Use this tool... to obtain the following information...Control panel•O

Use this tool... to do the following...•Perform device maintenance tasks: Click theSettings tab, and then click Device Servicesin the left pane.•Langu

NOTE: For a list of system requirements for the embedded Web server, seeEmbedded Web server specifications.Some settings might be restricted by the re

Pages/buttons ContentsmyPrintMileage. For more information, see HPInstant Support and myPrintMileage.Order Supplies connects you to online ordering of

Tabs ContentsServices•Print PQ (print quality) Diagnostic Page:Allows you to diagnose issues affecting theprint quality of the device. For moreinforma

Information and Support panel• Supplies Status: Shows the information about currently installed printheads andink cartridges.• Supply Info: Shows the

After the software is installed, you can gain access to it from anywhere within yourintranet by using a standard Web browser. To get more information

myPrintMileagemyPrintMileage is a service that HP provides to help you track and forecast yourdevice usage and plan the purchase of supplies.To use my

Copyright information© 2007 Copyright Hewlett-PackardDevelopment Company, L.P.Edition 1, 2/2007Reproduction, adaptation ortranslation without prior wr

If you need to call HP, it is often useful to print the self-test diagnostic page beforecalling.1. Printer Information: Shows device information (such

To print the self-test diagnostic page• Control panel: Press (Configuration Page button), or press and hold the (Cancel button) for 3 seconds.For mod

3. 802.3 Wired: Shows information about your wired network connection.iLink Configuration: The possible values are '10T/100T HalfDplx/FullDplx&ap

3. On the CD menu, click Install and follow the onscreen instructions.4. When prompted, turn on the device and connect it to the computer using a USBc

NOTE: When sharing a directly connected device, use the computer with thenewest operating system as the server. For example, if you have a computerrun

3. Insert the Starter CD into the CD drive. The CD menu starts automatically. If theCD menu does not start automatically, browse to the CD drive of th

To install the software for network or direct connection1. Connect the device to your computer with a USB cable.2. Insert the Starter CD into the CD d

d. In the document, click File, and then select Print.e. From the drop-down menu next to Printer, select Shared Printers, and thenselect your device.f

4. Restart your computer.NOTE: It is important that you disconnect the device before restarting yourcomputer. Do not connect the device to your comput

5 Maintain and troubleshootThis section contains the following topics:•Supported ink cartridges•Replace the ink cartridges•Maintain the printheads•Sto

Contents1 Get startedFind other resources for the product ...5Ac

NOTE: The ink levels shown are an estimate only. Actual ink volumes may vary.After removing a cartridge from its package, install it right away. Do no

3. Clean the printheads. For more information, see To clean the printheads.4. Replace the printheads if the problems persist after cleaning. For morei

1 Printer Information: Shows device information (such as the product model number, serialnumber, and firmware version number), the number of pages pri

To calibrate the linefeedIf your printout is showing bandings (dark or light lines across colored block) orstaggered lines, calibrate the printer&apos

3. Lift the printhead latch.4. Lift the handle of the printhead you want to replace and and pull the printhead outof its slot.5. Obtain clean, dry, so

6. Wipe the electrical contacts on the printhead but do not touch the nozzles.CAUTION: The electrical contacts are small copper-color squares, grouped

15. If the printhead light continues to blink, replace the printhead which corresponds tothe blinking printhead light.16. Wait while the device initia

5. Before installing a printhead, shake the printhead up and down at least six timeswhile the printhead is still in its packaging.6. Remove the new pr

Store printing suppliesThis section covers the following topics:•Store ink cartridges•Store printheadsStore ink cartridgesInk cartridges can be left i

Some problems can be resolved by resetting the device.Solve printing problems• The device shuts down unexpectedly•All device lights are on or flashing

Use device management tools ...29Embedded Web server ...

Check the cable connections• Make sure both ends of the network/USB cable are secure.• If the device is connected to a network, check the following:•

Check the device software settingsPrint speed is slower when Best or Maximum dpi is selected as the print quality. Toincrease the print speed, select

Check the margin settingsMake sure the margin settings for the document do not exceed the printable area ofthe device. For more information, see Set m

Device prints half a page, then ejects the paperCheck the ink cartridgesThe ink cartridges may have run out of ink, and the print job was cancelled. R

Turn off the device after removing the printheadRemove the printhead. Place the printhead on a sheet of paper or paper towel. Makesure the nozzle is f

Ink is not filling the text or graphics completelyCheck the media typeSome media types are not suitable for use with the device. For more information,

Check the printheadsPrint the print quality diagnostic page on a clean sheet of white paper. Evaluate anyproblem areas, and perform the recommended ac

Solve paper-feed problemsFor information on resolving jams, see Clear a jam in the device.•Optional Tray 2 cannot be inserted•Another paper-feed probl

Pages are skewing• Make sure the media loaded in the trays is aligned to the paper guides. If the trayis removable, pull out the tray from the device

Check the device IP address• To check the IP address of the device from the control panel, print the networkconfiguration page. For more information,

Solve printing problems ...55The device shuts d

Software installation suggestionsCheck the computer system• Make sure that your computer is running one of the supported operating systems.• Make sure

• Compare the IP address listed in the dialog box and make sure it matches theIP address listed on the network configuration page. If the IP addresses

Clear a jam in the deviceTo clear a jam1. Remove all media from the output tray.2. Check the rear access panel or the duplexer.a. Push the button on e

4. If you have not found the jam and have Tray 2 installed, pull out the tray andremove the jammed media, if possible. If not, do the following:a. Ens

6Control-panel lights referenceThe control-panel lights indicate status and are useful for diagnosing printingproblems. This section contains informat

Light description/Light pattern Explanation andrecommended actionThe Power light blinks. The device is turningon or off, or isprocessing a print job.N

Light description/Light pattern Explanation andrecommended actionThe Power light and the Resume light blink, and one or more of theink cartridge light

Light description/Light pattern Explanation andrecommended actionThe Power light and one or more of the printhead lights blink. One or more of theprin

Light description/Light pattern Explanation andrecommended actionThe Power light and one or more of the ink cartridge lights blink. One or more of the

Interpreting network connector lights1 Activity light2 Network connector3 Link lightLight description/Light pattern Explanation and recommendedactionL

Hewlett-Packard limited warranty statement ...81Prepare the device for shipmen

AHP supplies and accessoriesThis section provides information on HP supplies and accessories for the device. The informationis subject to changes, vis

• On the Information page of the embedded Web server (see Embedded Web server).• Windows: From the Toolbox, if you have bidirectional communication, c

BSupport and warrantyThe information in Maintain and troubleshoot suggests solutions to common problems. If yourdevice is not operating correctly and

4. Note how the device is connected to your system, such as through USB or networkconnection.5. Obtain the version number of the printer software, suc

Appendix B80 Support and warranty

Hewlett-Packard limited warranty statementHewlett-Packard limited warranty statement81

Prepare the device for shipmentIf after contacting HP Customer Support or returning to the point of purchase, you are requestedto send the device in f

5. Close the ink cartridge door and wait a few minutes for the print carriage to move back to itshome position (on the left side).6. Press the Power b

4. Lift the handle of a printhead and use it to pull the printhead out of its slot.5. Place the printheads in an airtight plastic container so they wi

To pack the device1. If available, pack the device for shipment by using the original packaging materials, or usethe packaging materials that came wit

1 Get startedThis guide provides details about how to use the device and to resolve problems.•Find other resources for the product•Accessibility•Under

CDevice specificationsFor media and media-handling specifications, see Understand specifications for supported media.• Physical specifications• Produc

Feature CapacityControl panel language supportLanguage availability varies by country/region.Bulgarian, Croatian, Czech, Danish, Dutch,English, Finnis

• Mac OS X (10.3.8 and higher, 10.4.x): 400 MHz Power PC G3 (v10.3.8 and higher, v10.4.x)or 1.83 GHz Intel Core Duo (v10.4.x), 256 MB memory, 600 MB f

Environmental specificationsOperating environmentOperating temperature: 5° to 40° C (41° to 104° F)Recommended operating conditions: 15° to 32° C (59°

DRegulatory informationThis section contains the following topics:• FCC statement• Other regulatory information•Declaration of conformity• Environment

EMI statement (Korea)VCCI statement (Japan)Regulatory model numberFor regulatory identification purposes, your product is assigned a Regulatory Model

Declaration of conformityAppendix D92 Regulatory information

Environmental sustainability programHewlett-Packard is committed to providing quality products in an environmentally sound manner.HP continuously impr

Product packagingThe packaging materials for this device have been selected to provide maximum protection forthe least cost possible, while attempting

IndexAaccessibility 6accessoriesinstallation 9order 76turn on and off in driver 10warranty 81acoustic emissions 89Add Printer installation 41administr