Compaq Presario CQ71 Notebook PC andHP G71 Notebook PCMaintenance and Service GuideDownloaded from LpManual.com Manuals
Category Description PresarioCQ71Notebook(UMA)HP G71Notebook(UMA)Silver HPG71Notebook(UMA)PresarioCQ71Notebook(Discrete)HP G71Notebook(Discrete)Silver
Diagnostics menuSelect To do thisHard Disk Self Test Run a comprehensive self-test on the hard drive.NOTE: On models with two hard drives, this menu o
6 SpecificationsComputer specifications Metric U.S.DimensionsLength27.69 cm 10.9 inWidth 41.24 cm 16.24 inHeight (front to rear) 3.5 to 4.12 cm 1.38
17.3-inch, BrightView display specifications Metric U.S.DimensionsHeight23.33 cm 10.9 inWidth 39.86 cm 16.2 inDiagonal 33.9 cm 17.4 inNumber of color
Hard drive specifications 500 GB* 320 GB* 250 GB* 160 GB*DimensionsHeight9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mm 70 mmWeight 102 g 102 g 1
DVD±RW and CD-RW SuperMulti Double-Layer ComboDrive with LightScribeApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,CD-ROM, CD-ROM XA, MIXED MOD
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DLDriveApplicable disc Read: Write: BD ROM, BD-R, BD-RE, CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CDROM,
System DMA specificationsHardware DMA System functionDMA0 Not applicableDMA1* Not applicableDMA2* Not applicableDMA3 Not applicableDMA4 Direct memory
System interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-Key or Microsoft® Natural KeyboardIRQ2 CascadedIRQ3
System I/O address specificationsI/O address (hex) System function (shipping configuration)000 - 00F DMA controller no. 1010 - 01F Unused020 - 021 Int
I/O address (hex) System function (shipping configuration)1F8 - 200 Unused201 JoyStick (decoded in ESS1688)202 - 21F Unused220 - 22F Entertainment aud
Category Description PresarioCQ71Notebook(UMA)HP G71Notebook(UMA)Silver HPG71Notebook(UMA)PresarioCQ71Notebook(Discrete)HP G71Notebook(Discrete)Silver
7 Screw listingThis section provides specification and reference information for the screws used in the computer. Allscrews listed in this section are
Phillips PM2.5×7.0 screwColor Quantity Length Thread Head diameterBlack 26 7.0 mm 2.5 mm 5.0 mmWhere used: 4 screws that secure the display assembly b
Where used: 2 screws that secure the hard drive into the bayWhere used: 5 screws that secure the keyboard to the base enclosureWhere used: 7 screws th
Where used: One screw that secures the optical drive to the base enclosureWhere used: 4 screws on the front of the computer that secure the top cover
Phillips PM2.5×6.0 screwColor Quantity Length Thread Head diameterBlack 15 6.0 mm 2.5 mm 5.0 mmWhere used: One screw that secures the audio board to t
Where used: 2 screws that secure the display panel to the display enclosureWhere used: 2 screws on the top of the computer that secure the keyboard co
Where used: One screw that secures the USB board to the base enclosure108 Chapter 7 Screw listingDownloaded from LpManual.com Manuals
Phillips PM2.5×6.0 captive screwColor Quantity Length Thread Head diameterBlack 5 6.0 mm 2.5 mm 5.0 mmWhere used: 4 captive screws (secured by C-clips
Phillips PM2.5×5.0 screwColor Quantity Length Thread Head diameterBlack 6 5.0 mm 2.5 mm 5.0 mmWhere used: 4 screws in the battery bay that secure the
Phillips PM3.0×4.0 screwColor Quantity Length Thread Head diameterSilver 4 4.0 mm 3.0 mm 5.0 mmWhere used: 4 screws that secure the hard drive bracket
Category Description PresarioCQ71Notebook(UMA)HP G71Notebook(UMA)Silver HPG71Notebook(UMA)PresarioCQ71Notebook(Discrete)HP G71Notebook(Discrete)Silver
Phillips PM3.0×4.0 captive screwColor Quantity Length Thread Head diameterSilver 5 (discrete) or 3 (UMA) 4.0 mm 3.0 mm 5.0 mmWhere used: 5 captive scr
Phillips PM2.0×3.0 screwColor Quantity Length Thread Head diameterSilver 10 3.0 mm 2.0 mm 4.5 mmWhere used: 4 screws that secure the display assembly
Where used: 2 screws that secure the optical drive bracket to the optical driveWhere used: One screw that secures the power button board to the keyboa
8 Backup and recoveryRecovery after a system failure is as complete as your most current backup. HP recommends that youcreate recovery discs immediate
Creating recovery discsHP recommends that you create recovery discs to be sure that you can restore your system to its originalfactory state if you ex
Backing up your informationWhen to back up●On a regularly scheduled basisNOTE: Set reminders to back up your information periodically.●Before the comp
Create a system restore point1. Select Start > Control Panel > System and Maintenance > System.2. In the left pane, click System Protection.3
Performing a recoveryNOTE: You can recover only files that you have previously backed up. HP recommends that you useHP Recovery Manager to create an e
9 Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3GroundAudio-out (headphone)Pin Signal1 Audio out, left ch
External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground
Category Description PresarioCQ71Notebook(UMA)HP G71Notebook(UMA)Silver HPG71Notebook(UMA)PresarioCQ71Notebook(Discrete)HP G71Notebook(Discrete)Silver
RJ-11 (modem)Pin Signal1 Unused2 Tip3 Ring4 Unused5 Unused6UnusedRJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receive
Universal Serial BusPin Signal1 +5 VDC2 Data -3 Data +4 GroundUniversal Serial Bus 123Downloaded from LpManual.com Manuals
10 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from
Requirements for specific countries or regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Canad
11 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local la
Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane
10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift
15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.17. Remove the backlight frame from
18. Remove the backlight from the backlight frame.19. Disconnect the display cable (1) from the LCD panel.20. Remove the screws (2) that secure the LC
Category Description PresarioCQ71Notebook(UMA)HP G71Notebook(UMA)Silver HPG71Notebook(UMA)PresarioCQ71Notebook(Discrete)HP G71Notebook(Discrete)Silver
IndexSymbols/Numerics1394 Power Saving 91AAC adapter light, identifying 15AC adapter, 65W, spare partnumber 34AC adapter, 90W, spare partnumber 34admi
recycling 126spare part numbers 30display enclosureillustrated 30spare part number 31display hingeillustrated 30removal 69spare part number 31, 69Dis
microphone (audio-in) jackidentifying 15pin assignments 120microphone module, spare partnumber 30model name 1modem jack, pinassignments 122modem modul
speakersidentifying 13removal 75spare part number 25, 75specificationsBlu-ray ROM with LightScribeDVD±R/RW SuperMulti DLDrive 97computer 93display 94
Downloaded from LpManual.com Manuals
Category Description PresarioCQ71Notebook(UMA)HP G71Notebook(UMA)Silver HPG71Notebook(UMA)PresarioCQ71Notebook(Discrete)HP G71Notebook(Discrete)Silver
Category Description PresarioCQ71Notebook(UMA)HP G71Notebook(UMA)Silver HPG71Notebook(UMA)PresarioCQ71Notebook(Discrete)HP G71Notebook(Discrete)Silver
Category Description PresarioCQ71Notebook(UMA)HP G71Notebook(UMA)Silver HPG71Notebook(UMA)PresarioCQ71Notebook(Discrete)HP G71Notebook(Discrete)Silver
2 External component identificationTop componentsTouchPadComponent Description(1) TouchPad on/off button Enables/disables the TouchPad.(2) TouchPad* M
LightsNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) Caps lock light On: Caps lock is
© Copyright 2009 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice
Component Description(6) Drive light Blinking: The hard drive or optical drive is being accessed.*The 2 power lights display the same information. The
Buttons and speakersNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) Speakers (2) Produc
KeysNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) esc key Displays system information
Front componentsComponent Description(1) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo arraymicrophone, or monau
Left-side componentsNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) Security cable slot
Rear componentComponent DescriptionVent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to cool internalcom
Bottom componentsComponent Description(1) Battery bay Holds the battery.(2) Battery release latch Releases the battery from the battery bay.(3) Vents
Display componentsComponent Description(1) Internal display switch Turns off the display and initiates Sleep if the display is closed whilethe power i
Wireless antennasYour computer model has at least 2 antennas that send and receive signals from one or more wirelessdevices.NOTE: The antennas are not
Additional hardware componentsComponent Description(1) Power cord* Connects an AC adapter to an AC outlet.(3) AC adapter Converts AC power to DC power
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided
Computer major componentsItem Description Spare part number(1) 17.3-inch display assembly (includes 17.3-inch 16:9 wide-aspect ratio (1600×900), white
Item Description Spare part number For use with the HP G71 Notebook PC 513760-001(2) Keyboard Belgium, Finland, the Netherlands, Poland, South Africa
Item Description Spare part number Intel Pentium T3400 (2.16-GHz processor, 1-MB L2 cache, 667-MHz FSB) 509549-001 Intel Celeron 900 (2.2-GHz proces
Item Description Spare part number 320-GB, 5400-RPM 513769-001 500-GB, 5400-RPM 534129-001(22) WLAN module Atheros AR2425 802.11b/g WLAN module ●Fo
Item Description Spare part number ●For use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania, Algeria,Andorra, Angola, Antigua and Bar
Item Description Spare part number ●For use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania, Algeria,Andorra, Angola, Antigua and Bar
Item Description Spare part number ●For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,and the United States518437-001
Display assembly componentsItem Description Spare part number Display Assembly (includes 17.3-inch 16:9 wide-aspect ratio (1600×900), white-LED backl
Item Description Spare part number(5) Camera module (includes cable) 531527-001(6) Display Hinge Kit (includes left and right display hinges) 531522-0
iv Safety warning noticeDownloaded from LpManual.com Manuals
Plastics KitItem Description Spare part number Plastics Kit 531859-001(1) Wireless module compartment cover (includes 1 captive screw, secured by a C
Mass storage devicesItem Description Spare part number(1) Hard drive (includes bracket) 500-GB, 5400-rpm 534129-001 320-GB, 5400-rpm 513769-001 2
Miscellaneous partsDescription Spare part number90-W AC Adapter 463955-00165-W AC adapter 463958-001Power cords:For use in Australia and New Zealand w
Sequential part number listingSpare partnumberDescription371693-001 Wired headset430958-001 Laser mini mouse449729-001 RTC battery459263-001 Broadcom
Spare partnumberDescription480985-001 Intel WiFi 5100 802.11a/b/g/n for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. VirginIslands,
Spare partnumberDescription513754-001 Intel GM45 system board513756-001 Intel GL40 system board (for use with the Presario CQ71 Notebook PC only)51375
Spare partnumberDescription517627-B31 Keyboard for international use with the Presario CQ71 Notebook PC only517627-BB1 Keyboard for use in Israel with
Spare partnumberDescription531208-001 Audio board531209-001 Speakers (include left and right speakers and cables)531210-001 Fan/heat sink assembly (UM
4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re
Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr
Table of contents1 Product description2 External component identificationTop components ...
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 71 screws, in 7 different sizes, that mu
Computer feetThe computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, sparepart number 531213-001. There are 6 rubb
BatteryDescription Spare part numberBattery, 47-Wh, 2.2 Ah 6-cell Li-ion 513775-001Before disassembling the computer, follow these steps:1. Shut down
WLAN moduleDescription Spare part numberIntel WiFi Link 5100 802.11a/b/g/n WLAN module:●For use with the Presario CQ71 Notebook PC only, in Canada, th
Description Spare part number●For use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania, Algeria, Andorra,Angola, Antigua and Barbuda,
Description Spare part number●For use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania, Algeria, Andorra,Angola, Antigua and Barbuda,
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet andthen unplugging the AC adapter from the computer.4.
Grounding guidelines ... 42Electrostatic dischar
5. Remove the WLAN module (4) by pulling it away from the slot at an angle.NOTE: WLAN modules are designed with a notch (5) to prevent incorrect inser
Optical driveNOTE: The optical drive spare part kit includes an optical drive bezel.Description Spare part numberDVD±RW and CD-RW SuperMulti Double-La
Memory moduleDescription Spare part number2048-MB (800-MHz, PC2-6400, DDR2) 513766-0011024-MB (800-MHz, PC2-6400, DDR2) 513766-001Before removing the
4. Remove the module (2) by pulling it away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertio
Hard driveNOTE: The hard drive spare part kit includes a hard drive bracket.Description Spare part number500-GB, 5400-rpm 534129-001320-GB, 5400-rpm 5
4. Use the 2 Mylar tabs to slide the hard drive (2) to the right until it disconnects from the systemboard.5. Use the 2 Mylar tabs to lift the hard dr
Modem moduleDescription Spare part numberModem module 510100-011Before removing the modem module, follow these steps:1. Shut down the computer. If you
RTC batteryDescription Spare Part NumberRTC Battery 449729–001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar
KeyboardFor use in: Spare part number For use in: Spare part numberBelgium, Finland, the Netherlands,Poland, South Africa, and Sweden,for use with the
Remove the keyboard:1. Remove the five Phillips PM2.5×7.0 screws that secure the keyboard to the computer.2. Turn the computer right-side up, with the
Hard drive specifications ... 95DVD±R
6. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, anddisconnect the keyboard cable (2) from the system
Keyboard coverDescription Spare part numberKeyboard cover (includes LED board and cable) 531854-001Before removing the keyboard cover, follow these st
7. Release the ZIF connector to which the power button board, on the underside of the keyboardcover, is connected. Disconnect the cable (2) from the s
Power button boardDescription Spare part numberPower button board 531860-001Before removing the power button board, follow these steps:1. Shut down th
Display assemblyDescription Spare part number17.3-inch display assembly (includes 17.3-inch 16:9 wide-aspect ratio (1600×900), white-LEDbacklit, HD Br
4. Remove the WLAN antenna cables (3) from the clips and routing channels (4) built into the topcover.CAUTION: Support the display assembly when remov
8. Remove the 2 Phillips PM2.5×7.0 screws (2) that secure the display bezel to the display assembly.9. Flex the inside of the top and bottom edges (1)
12. Lift up the camera module (2). The camera module is available using spare part number531527-001.13. If it is necessary to replace the display hing
16. Lift the display panel from the back enclosure (2).17. If it necessary to replace the display panel, remove the four Phillips PM2.0×3.0 screws (1)
21. Remove the wireless antenna transceivers (3) and cables from the display enclosure. The wirelessantenna transceivers and cables are available in t
11 RecyclingBattery ...
Top coverDescription Spare part numberTop cover (includes TouchPad and cable, and caps lock LED board and cable) 531852-001Before removing the top cov
6. Release the ZIF connector to which the TouchPad board cable is connected, and then disconnectthe cable (2) from the system board.7. Remove the rema
9. Lift up until all edges of the top cover are disengaged from the base enclosure (2).Reverse this procedure to install the top cover.74 Chapter 4
SpeakersDescription Spare part numberSpeakers (include left and right speakers and cables) 531209-001Before removing the speakers, follow these steps:
System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberIntel GM45, HDMI system board 513
Remove the system board:1. Disconnect the audio board cable (1), the Bluetooth module cable (2), the USB cable (3), and thepower cable (4) from the sy
Reverse this procedure to install the system board.78 Chapter 4 Removal and replacement proceduresDownloaded from LpManual.com Manuals
Bluetooth moduleNOTE: The Bluetooth module spare part Kit does not include a Bluetooth module cable. The Bluetoothmodule cable is included in the Cabl
Detach the Bluetooth cable (1) from the system board, if you have not already done so. Removethe Bluetooth module from the base enclosure (2).NOTE: T
Fan/heat sink assemblyDescription Spare part numberUMA heat sink (includes heat sink retention clip and replacement thermal material) 531210-001Discre
1 Product descriptionCategory Description PresarioCQ71Notebook(UMA)HP G71Notebook(UMA)Silver HPG71Notebook(UMA)PresarioCQ71Notebook(Discrete)HP G71Not
3. Remove the heat sink (2). The heat sink bracket (3) is built into the system board.NOTE: The thermal material must be thoroughly cleaned from the s
3. Remove the heat sink (2). The heat sink bracket (3) is built into the system board.NOTE: The thermal material must be thoroughly cleaned from the s
ProcessorNOTE: The processor spare part kit includes replacement thermal material.Description Spare part numberIntel Core2 Duo P8700 (2.53-GHz process
Remove the processor:1. Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.2. Lift the processor (2) straight
5 Setup UtilityStarting Setup UtilitySetup Utility is a ROM-based information and customization utility that can be used even when yourWindows® operat
Using Setup UtilityChanging the language of Setup UtilityThe following procedure explains how to change the language of Setup Utility. If Setup Utilit
Displaying system informationThe following procedure explains how to display system information in Setup Utility. If Setup Utility isnot open, begin a
Restoring default settings in Setup UtilityThe following procedure explains how to restore Setup Utility default settings. If Setup Utility is notalre
Setup Utility menusThe menu tables in this section provide an overview of Setup Utility options.NOTE: Some of Setup Utility menu items listed in this
System Configuration menuSelect To do thisLanguage Support Change the Setup Utility language.Button Sound (select models only) Enable/disable the capa
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