HP CQ5110F - Presario - 3 GB RAM Technical Information

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Summary of Contents

Page 1 - HP G32 Notebook PC

Compaq Presario CQ32Notebook PCHP G32 Notebook PCMaintenance and Service Guide

Page 3 - MSG revision history

Diagnostics menuSelect To do thisHard Disk Self Test Run a comprehensive self-test on the hard drive.NOTE: On models with two hard drives, this menu o

Page 4

6 SpecificationsComputer specificationsDimensionsDepth22.8 cm (8.98 in)Width34.8 cm (13.70 in)Height (front to rear)2.5 to 3.2 cm (0.98 to 1.26 in)Wei

Page 5 - Safety warning notice

33.78-cm (13.3-in) display specificationsDimensionsActive diagonal size 33.78 cm (13.30 in)Active area293.38 x 165.02Resolution1366 × 768 (HD)Weight 3

Page 6

Hard drive specifications 500-GB* 320-GB* 250-GB*DimensionsHeight 9.5 mmWidth 70 mmWeight 101 gInterface typeSATATransfer rate100 MB/secSecurityATA se

Page 7 - Table of contents

DVD±RW SuperMulti DL Drive with LightScribespecificationsApplicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXEDMODE CD, CD-I,

Page 8

Blu-ray ROM with LightScribe DVD±R/RWSuperMulti DL DriveApplicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT,CD-ROM, CD-ROM XA,MIXED MODE CD,

Page 9

System resource specificationsYou can use Device Manager to get a graphical view of the system resources that control how thedevices work on the compu

Page 10

7 Backup and recoveryRecovery after a system failure is as complete as your most current backup. HP recommends that youcreate recovery discs immediate

Page 11 - 1 Product description

Creating recovery discsHP recommends that you create recovery discs to be sure that you can restore your system to its originalfactory state if you ex

Page 12

Backing up your informationAs you add new software and data files, you should back up your system on a regular basis tomaintain a reasonably current b

Page 13

1 Product descriptionCategory Description Compaq PresarioCQ32HP G32Product Name Compaq Presario CQ32 Notebook PC√ HP G32 Notebook PC √Processors In

Page 14

Using Windows Backup and RestoreTo create a backup using Windows Backup and Restore, follow these steps:NOTE: Be sure that the computer is connected t

Page 15 - Identifying hardware

Restore to a previous date and timeTo revert to a restore point (created at a previous date and time), when the computer was functioningoptimally, fol

Page 16 - Top components

Recovering from the dedicated recovery partition (select modelsonly)NOTE: Computers with an SSD may not have a recovery partition. If the computer doe

Page 17

8 Connector pin assignmentsAudio-out (headphone)Pin Signal1 Audio out, left channel2 Audio out, right channel3GroundAudio-in (microphone)Pin Signal1 A

Page 18 - Button and speakers

External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5Ground6 Ground analog7 Ground analog8 Ground analog9+5 VDC10 Ground11

Page 19

RJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4Unused5Unused6 Receive -7Unused8UnusedUniversal Serial BusPin Signal1+5 VDC2 Data -3 Data

Page 20 - Display

HDMIPin Signal1 TMDS data 2+2 TMDS data 2 shield3 TMDS data 2–4 TMDS data 1+5 TMDS data 1shield6 TMDS data 1–7 TMDS data 0+8 TMDS data 0 shield9 TMDS

Page 21 - Right-side components

9 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC or from

Page 22 - Left-side components

Requirements for specific countries or regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Canad

Page 23 - Bottom components

10 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local la

Page 24 - Wireless antennas

Category Description Compaq PresarioCQ32HP G32Panel 33.78-cm (13.3-in) HD LED BrightView (1366× 768 HD) (5.2 mm) SVA√√ 16:9 ultra wide aspect ratio √

Page 25

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

Page 26 - 3 Illustrated parts catalog

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane

Page 27 - Computer major components

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

Page 28

15. Remove the backlight cables (1) from the clip (2) in the display panel.16.Turn the display panel upside-down.WARNING! The backlight contains mercu

Page 29

18.Remove the backlight from the backlight frame.19. Disconnect the display panel cable (1) from the LCD panel.20. Remove the screws (2) that secure t

Page 30

IndexSymbols/Numerics1394 Power Saving 89AAC adapteridentifying 15AC adapter light, identifying 11AC adapter, spare partnumber 31action keys, identify

Page 31

display cable kit, spare partnumber 25, 31display component recycling 109display componentsillustrated 24spare part numbers 24display enclosureillustr

Page 32

model name 1monitor portexternal 12pin assignments 104Nnavigating in Setup Utility 86navigation keys, identifying 9network jack, pinassignments 105OOD

Page 33

hard drive 93optical drive 94, 95system resources 96starting Setup Utility 85static-shielding materials 37supported discs 98system boardremoval 78spar

Page 35 - Plastics Kit

Category Description Compaq PresarioCQ32HP G32AudioHD audio √√ Supports Microsoft Premium requirements √√ Two Altec Lansing speakers √√EthernetInteg

Page 36 - Mass storage devices

Category Description Compaq PresarioCQ32HP G32 Taps enabled by default √√Power requirements6-cell (55-Wh) 2.55-Ah Li-ion battery √√ 6-cell (47-Wh) 2

Page 37 - Miscellaneous parts

2 External component identificationIdentifying hardwareTo see a list of hardware installed in the computer, follow these steps:▲Select Start > Cont

Page 38

Top componentsTouchPadComponent Description(1)TouchPad on/off indicator To turn the TouchPad on and off, quickly double-tap the TouchPadon/off indica

Page 39

LightsComponent Description(1)TouchPad light ●Amber: The TouchPad is disabled.●Off: The TouchPad is enabled.(2)Caps lock light On: Caps lock is on.(3)

Page 40

Button and speakersComponent Description(1)Speakers (2) Produce sound.(2)Power button●When the computer is off, press the button to turn on thecompute

Page 41

KeysComponent Description(1)esc key Displays system information when pressed in combination with thefn key.(2)fn key●Displays system information when

Page 42

© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.Microsoft and Windows are U.S. registeredtrademarks of Microsoft Corporation.Bluetooth is a t

Page 43 - 4 Removal and replacement

Display Component Description(1)Internal microphone Records sound.(2)Integrated webcam Records video and captures still photographs.(3)Integrated webc

Page 44 - Drive handling

Front component Component DescriptionDigital Media Slot Supports the following optional digital card formats:●Memory Stick (MS)●Memory Stick Pro (MSP

Page 45 - Grounding guidelines

Left-side componentsComponent Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is design

Page 46

Rear component Component DescriptionVent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to coolinternal co

Page 47

Component Description(3)Battery release latch Releases the battery from the battery bay.(4)Memory module compartment Contains 2 memory module slots.(5

Page 48 - Serial number

Additional hardware componentsComponent Description(1)Power cord* Connects an AC adapter to an AC outlet.(2)AC adapter Converts AC power to DC power.(

Page 49 - Computer feet

3 Illustrated parts catalogSerial number locationWhen ordering parts or requesting information, provide the computer serial number and model numberloc

Page 50 - Description Spare part number

Computer major componentsComputer major components17

Page 51

Item Description Spare part number(1) Display assembly 33.78 cm (13.3-in) WXGA, HD, BrightView display assembly NOTE: See Display assembly components

Page 52

Item Description Spare part number(11) RTC battery (includes mounting adhesive)449137-001(12) WLAN modules Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adap

Page 53

MSG revision historyRevision Publication date DescriptionA July 2010●Added HP branding and updated commodities in the following location:Product descr

Page 54 - RTC battery

Item Description Spare part number Realtek RTL8191SE 802.11b/g/n WiFi AdapterFor use in Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argent

Page 55 - WLAN module

Item Description Spare part number Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1 +EDRCombo AdapterFor use in Afghanistan, Albania, Algeria

Page 56

Item Description Spare part number Realink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR ComboAdapterFor use in Afghanistan, Albania, Algeria,

Page 57

Item Description Spare part number 500-GB, 7200 RPM 608014-001 320-GB, 7200 RPM 608013-001 250-GB, 7200 RPM 608012-001 160-GB solid-state drive 608

Page 58

Display assembly componentsItem Description Spare part number(1) Display bezel (includes Mylar screw covers) For use in Compaq Presario CQ32–branded

Page 59

Item Description Spare part number(4) Display hinge cover608275-001(5) Display hinges608016-001(6) Display cable kit608272-001(7) Display WLAN antenna

Page 60 - Hard drive

Mass storage devicesItem Description Spare part number(1) Optical drives (12.7 mm, SATA, fixed) DVD±RW SuperMulti DL Drive with LightScribe 608021-00

Page 61

Miscellaneous partsDescription Spare part numberSmart AC adapter (90-W with power factor correction)609940-001Power cord, AC, 3 wire, black, 1.83-m fo

Page 62

Sequential part number listingSpare partnumberDescription449137-001 RTC battery490371-AA1 Power cord, AC, 3-pin, black,1.83-m, for use in the People&a

Page 63 - Optical drive

Spare partnumberDescription593533-001 Realtek RTL8191SE 802.11b/g/n WiFi Adapter for use in Albania, Algeria, Andorra, Angola, Antigua andBarbuda, Arg

Page 64 - Top cover

iv MSG revision history

Page 65

Spare partnumberDescription597624-001 Intel Core i5 430M Dual Core processor (2.26-GHz, 3-MB L3 cache)598856-001 Memory module, 2-GB, PC3 10600, 1333-

Page 66

Spare partnumberDescription608006-001 Display WLAN antennas608007-001 Display enclosure for use in Compaq Presario CQ32 computers608008-001 Base enclo

Page 67

Spare partnumberDescription613587-001 Intel Pentium P6100 processor (2.0-GHz, 3-MB L3 cache615842-001 System board with 1-GB discrete graphics memory

Page 68 - Keyboard

4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep

Page 69

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Page 70 - USB board

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Page 71

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Page 72 - Speaker assembly

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Page 73

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 75 screws, in 12 different sizes, that m

Page 74 - Bluetooth module

Computer feetDescription Spare part numberRubber Feet Kit 608228-001The computer feet are adhesive-backed rubber pads. The feet attach to the base enc

Page 75

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Page 76 - Power connector cable

BatteryDescription Spare part number6-cell, 47-WHr (2.20-Ah) Li-ion 593553-0016-cell, 55-WHr (2.55Ah) Li-ion 593554-001Before disassembling the comput

Page 77

Memory moduleDescription Spare part number4-GB, PC3 10600, 1333-MHz 599092-0012-GB, PC3 10600, 1333-MHz 598856-0011-GB, PC3 10600, 1333-MHz 598859-001

Page 78 - Optical drive connector

3. Lift the cover (2) and remove it (3). The memory/wireless compartment cover is included in thePlastics Kit, spare part number 608023-001.4. Spread

Page 79

5. Remove the module (2) by pulling it away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertio

Page 80 - Power button board

RTC batteryDescription Spare part numberRTC battery 449137-001Before removing the RTC battery, follow these steps:1.Shut down the computer. If you are

Page 81

WLAN moduleNOTE: The WLAN module and the WWAN module are not interchangeable.Description Spare partnumberAtheros AR9285 802.11 a/b/g/n 2x2 WiFi adapte

Page 82 - Display assembly

Description Spare partnumberRealtek RTL8191SE 802.11b/g/n WiFi AdapterFor use in Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Ar

Page 83

Description Spare partnumberBroadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo AdapterFor use in Afghanistan, Albania, Algeria, Andor

Page 84

Before removing the WLAN module, follow these steps:1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn th

Page 85

4. Remove the WLAN module (3) by pulling it away from the slot at an angle.CAUTION: To prevent an unresponsive system, replace the wireless module onl

Page 86

vi Safety warning notice

Page 87

Hard driveNOTE: All hard drive spare part kits include a hard drive bracket.NOTE: The hard drive cable is included in the Misc Cable Kit, spare part n

Page 88 - System board

3. Lift the hard drive cover (2) and remove it from the computer (3). The hard drive cover is includedin the Plastics Kit, spare part number 608023-00

Page 89

6. Use the Mylar tab to lift the hard drive out of the hard drive bay (3).7. If it is necessary to replace the hard drive bracket, remove the four Phi

Page 90 - Fan/heat sink assembly

Optical driveDescription Spare part numberDVD±RW SuperMulti DL Drive with LightScribe 608021-001Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Dr

Page 91

6. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the opticaldrive.7. Remove the optical drive bracket (2).Reve

Page 92

3.Remove the following screws that secure the top cover to the base enclosure:●(1) 2 rubber feet●(2) 2 Phillips PM2.0×3.0 screws (in optical drive bay

Page 93 - Processor

4.Turn the computer right-side up with the front toward you.5.Open the computer as far as possible.6. Pry up the edges of the top cover (1), and then

Page 94

8.Release the ZIF connector to which the TouchPad button board cable is connected and disconnectthe cable from the system board (2).9.Remove the top c

Page 95 - 5 Setup Utility (BIOS)

KeyboardDescription Spare part numberKeyboard for use in the United States 608018-001Before removing the keyboard, follow these steps:1.Shut down the

Page 96 - Using Setup Utility

2.Slide the keyboard clips off the bottom of the keyboard.3. Pry to edges of the keyboard from the top cover (1), and the lift the top of the keyboard

Page 97 - Displaying system information

Table of contents1 Product description ... 12

Page 98 - Setup Utility menus

USB boardDescription Spare part numberUSB board (includes cable) 603922–001Before removing the USB board, follow these steps:1.Shut down the computer.

Page 99 - System Configuration menu

5. Lift the USB board (3) straight up to remove it from the computer.Reverse this procedure to install the USB board.Component replacement procedures6

Page 100 - Diagnostics menu

Speaker assemblyDescription Spare part numberSpeaker assembly 608027-001Before removing the speaker assembly, follow these steps:1.Shut down the compu

Page 101 - 6 Specifications

7. Lift the right speaker (6) straight up to remove it from the base enclosure.Reverse this procedure to install the speaker assembly.Component replac

Page 102 - 33.78-cm

Bluetooth moduleNOTE: The Bluetooth module cable is included in the Misc Cable Kit, spare part number608009-001.Description Spare part numberBluetooth

Page 103 - Hard drive specifications

4. Pull the clip that holds the Bluetooth module (3), and then remove the module from the baseenclosure (4).Reverse the above procedure to install the

Page 104 - 94 Chapter 6 Specifications

Power connector cableDescription Spare part numberPower connector cable (includes cable and connector) 621884-001Before removing the power connector c

Page 105 - SuperMulti DL Drive

5. Remove the power connector (4) from the base enclosure.Reverse this procedure to install the power connector cable.Component replacement procedures

Page 106

Optical drive connectorDescription Spare part numberOptical Drive Mounting Kit (includes SATA cable, cable bracket, optical drive bracket,and screws)6

Page 107 - 7 Backup and recovery

6. Remove the optical drive connector assembly (5) from the base enclosure.Reverse this procedure to install the optical drive connector.Component rep

Page 108 - Creating recovery discs

Drive handling ... 34Grounding guidelines ...

Page 109 - Backing up your information

Power button boardDescription Spare part numberPower button board (with cable and bracket)608276-001Before removing the power button board, follow the

Page 110 - Using system restore points

4. Remove the power button board (3).Reverse this procedure to install the power button board.Component replacement procedures71

Page 111 - Performing a recovery

Display assemblyDescription Spare part number33.78 cm (13.3-in) WXGA Brightview display assembly for use in Compaq Presario CQ32–branded computers6080

Page 112

6. Remove the display assembly (4).7.If it is necessary to replace any of the display assembly internal components, remove the followingscrew covers a

Page 113 - 8 Connector pin assignments

9. Remove the display bezel (4). The display bezel is available using spare part numbers608020-001 (for use in Compaq Presario CQ32-branded computers)

Page 114 - External monitor

12. Lift up the bottom of the panel (3), and them remove the panel from the enclosure (4). The displaypanel is available using the spare part number 6

Page 115 - Universal Serial Bus

The display cable is available in the display cable kit, spare part number 608272-001.14. If it is necessary to replace the display hinges, remove the

Page 116

18. Remove the wireless antennas and cables (4) from the display enclosure. The wireless antennasand cables are included in the display cable kit, spa

Page 117 - 9 Power cord set requirements

System boardNOTE: All system board spare part kits include replacement thermal material.Description Spare part numberSystem board with 512-MB of discr

Page 118

h.Power connector cable (see Power connector cable on page 66)i.Display (see Display assembly on page 72)1.Turn the computer upright with the left sid

Page 119 - 10 Recycling

6 Specifications ... 91Computer specif

Page 120

Fan/heat sink assemblyNOTE: All fan/heat sink assembly spare part kits include replacement thermal material.Description Spare part numberFan/heat sink

Page 121

2.Disconnect the fan cable from the system board.3. Follow the sequence embossed on heat sink to loosen the six captive screws (1) that secure thefan/

Page 122

4. Remove the fan/heat sink assembly from the system board (2).The thermal material must be thoroughly cleaned from the affected surfaces on the syste

Page 123

ProcessorNOTE: All processor spare part kits include replacement thermal material.Description Spare part numberIntel Core i5 580M Dual Core processor

Page 124

h.Display assembly (see Display assembly on page 72)i.System board (see System board on page 78)j.Fan/heat sink assembly (see Fan/heat sink assembly o

Page 125

5 Setup Utility (BIOS)Starting Setup UtilitySetup Utility is a ROM-based information and customization utility that can be used even when yourWindows

Page 126

Using Setup UtilityChanging the language of Setup UtilityThe following procedure explains how to change the language of Setup Utility. If Setup Utilit

Page 127

Displaying system informationThe following procedure explains how to display system information in Setup Utility. If Setup Utility isnot open, begin a

Page 128

Exiting Setup UtilityYou can exit Setup Utility with or without saving changes.●To exit Setup Utility and save your changes from the current session:I

Page 129

System Configuration menuSelect To do thisLanguage Support Change the language of Setup Utility.Button Sound (select models only) Enable/disable the c

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