HP Compaq NX5000 Specifications

Maintenance and Service GuideHP Compaq Business Notebook nx5000 SeriesCompaq Presario V1000 Notebook PCDocument Part Number: 349052-002June 2006This g

1–4 Maintenance and Service GuideProduct DescriptionTable 1-2HP Compaq Business Notebook nx5000 ModelsAll HP Compaq Business Notebook nx5000 models fe

Illustrated Parts CatalogMaintenance and Service Guide 3–133.5 MiscellaneousTable 3-4Miscellaneous (not illustrated)Spare Part InformationDescriptionS

3–14 Maintenance and Service GuideIllustrated Parts CatalogSecurity card 345856-001Screw Kit (includes the following screws; refer toAppendix C, “Scre

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 4–5 Store reusable electrostatic-sensitive parts from assemblies in protective pac

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Removal and Replacement PreliminariesMaintenance and Service Guide 4–7Table 4-1 shows how humidity affects the electrostatic voltage levels generated

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are 62 screws, stand

Product DescriptionMaintenance and Service Guide 1–5All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8-

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberWhen ordering parts or requesting information, provide the noteboo

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Notebook for DisassemblyBefore you begin any removal or installat

Removal and Replacement ProceduresMaintenance and Service Guide 5–54. Remove the battery pack:a. Turn the notebook upside down, with the front panel t

5–6 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the battery bezel by sliding it down and off of the battery pack.✎The bat

Removal and Replacement ProceduresMaintenance and Service Guide 5–76. Remove the hard drive by following these steps:a. Turn the notebook upside down,

5–8 Maintenance and Service GuideRemoval and Replacement Procedurese. Use the Mylar tab 1 to pull the hard drive 2 out of the bay.f. Remove the hard d

Removal and Replacement ProceduresMaintenance and Service Guide 5–9ÄCAUTION: The hard drive should be disassembled only if it is damaged and must be r

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Notebook FeetThe notebook feet are adhesive-backed rubber pads. The notebook f

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.5 Mini PCI Communications Board1. Prepare the notebook for disassembly (Section

1–6 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8-

5–12 Maintenance and Service GuideRemoval and Replacement Procedures3. Loosen the PM2.5×3.5 screw 1 that secures the Mini PCI compartment cover to the

Removal and Replacement ProceduresMaintenance and Service Guide 5–136. Disconnect the 2 antenna cables 1 from the Mini PCI communications board. Note

5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.6 MultiBay Device1. Prepare the notebook for disassembly (Section 5.3).2. Turn t

Removal and Replacement ProceduresMaintenance and Service Guide 5–153. Slide and hold the MultiBay release latch to the right 1.4. Pull on the notch 2

5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.7 Bluetooth Wireless Communications Board1. Prepare the notebook for disassembly

Removal and Replacement ProceduresMaintenance and Service Guide 5–176. Remove the two PM1.5×3.0 screws 1 that secure the Bluetooth board to the Blueto

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Keyboard1. Prepare the notebook for disassembly (Section 5.3).2. Turn the note

Removal and Replacement ProceduresMaintenance and Service Guide 5–193. Remove the two T8M2.5×9.0 screws that secure the keyboard to the notebook.Remov

5–20 Maintenance and Service GuideRemoval and Replacement Procedures6. Slide the 4 tabs on the top edge of the keyboard toward you.Releasing the Keybo

Removal and Replacement ProceduresMaintenance and Service Guide 5–217. Lift the rear edge of the keyboard up and swing it toward you until it rests on

Product DescriptionMaintenance and Service Guide 1–7All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8-

5–22 Maintenance and Service GuideRemoval and Replacement Procedures8. Release the ZIF connector 1 to which the keyboard cable is attached and disconn

Removal and Replacement ProceduresMaintenance and Service Guide 5–235.9 Switch Cover1. Prepare the notebook for disassembly (Section 5.3).2. Remove th

5–24 Maintenance and Service GuideRemoval and Replacement Procedures7. Open the notebook.8. Using a flat-bladed tool, lift up the left 1 and right 2 e

Removal and Replacement ProceduresMaintenance and Service Guide 5–255.10 Modem Board1. Prepare the notebook for disassembly (Section 5.3).2. Release t

5–26 Maintenance and Service GuideRemoval and Replacement Procedures6. Turn the modem board 1 over and disconnect the modem cable 2 from the modem boa

Removal and Replacement ProceduresMaintenance and Service Guide 5–275.11 Memory Module1. Prepare the notebook for disassembly (Section 5.3).2. Remove

5–28 Maintenance and Service GuideRemoval and Replacement Procedures3. Press in on the latch to release the memory shield and lift the left side of th

Removal and Replacement ProceduresMaintenance and Service Guide 5–295. Spread the retaining tabs 1 that secure the memory module to the socket. The mo

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Keyboard Plate✎The keyboard plate is included in the Miscellaneous Plastics K

Removal and Replacement ProceduresMaintenance and Service Guide 5–315.13 Fan Assembly1. Prepare the notebook for disassembly (Section 5.3).2. Remove t

1–8 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8-

5–32 Maintenance and Service GuideRemoval and Replacement Procedures7. Turn the notebook right-side up and open it.8. Disconnect the fan cable 1 from

Removal and Replacement ProceduresMaintenance and Service Guide 5–3310. Lift the left side of the fan assembly 1 until it rests at an angle.11. Slide

5–34 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Heat Sink1. Prepare the notebook for disassembly (Section 5.3) and remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–353. Lift the left side of the heat sink 1 up until the thermal grease bond between

5–36 Maintenance and Service GuideRemoval and Replacement Procedures✎Carefully clean any thermal grease residue from the underside of the heat sink 1

Removal and Replacement ProceduresMaintenance and Service Guide 5–375.15 Processor1. Prepare the notebook for disassembly (Section 5.3) and remove the

5–38 Maintenance and Service GuideRemoval and Replacement Procedures2. Use a flat-bladed screwdriver to turn the processor lock screw 1 one-quarter tu

Removal and Replacement ProceduresMaintenance and Service Guide 5–395.16 Display Assembly1. Prepare the notebook for disassembly (Section 5.3).2. Disc

5–40 Maintenance and Service GuideRemoval and Replacement Procedures4. Disconnect the display cable 1 from the system board.5. Remove the left and rig

Removal and Replacement ProceduresMaintenance and Service Guide 5–417. Close the notebook.8. Turn the notebook upside down, with the rear panel toward

Product DescriptionMaintenance and Service Guide 1–9All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8-

5–42 Maintenance and Service GuideRemoval and Replacement Procedures10. Turn the notebook right-side up, with the front toward you11. Open the noteboo

Removal and Replacement ProceduresMaintenance and Service Guide 5–435.17 Top Cover1. Prepare the notebook for disassembly (Section 5.3) and remove the

5–44 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the following screws:❏ Ten T8M2.5×9.0 screws 1 along the front edge, sid

Removal and Replacement ProceduresMaintenance and Service Guide 5–454. Turn the notebook right-side up, with the front toward you.5. Release the ZIF c

5–46 Maintenance and Service GuideRemoval and Replacement Procedures7. Lift the right side 1 of the top cover until it rests at a 45-degree angle.8. S

Removal and Replacement ProceduresMaintenance and Service Guide 5–475.18 RTC Battery✎The RTC battery is included in the Miscellaneous Plastics Kit, sp

5–48 Maintenance and Service GuideRemoval and Replacement Procedures3. Lift the RTC battery out of the top cover clip.Removing the RTC BatteryReverse

Removal and Replacement ProceduresMaintenance and Service Guide 5–495.19 Speakers✎The speakers are included in the Miscellaneous Plastics Kit, spare p

5–50 Maintenance and Service GuideRemoval and Replacement Procedures3. Release the ZIF connector 1 on the system board to which the LED board cable is

Removal and Replacement ProceduresMaintenance and Service Guide 5–516. Remove the PM1.5x4.0 screw 1 that secures the speaker assembly to the base encl

1–10 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

5–52 Maintenance and Service GuideRemoval and Replacement Procedures5.20 LED Board1. Prepare the notebook for disassembly (Section 5.3) and remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–533. Release the ZIF connector 1 on the system board to which the LED board cable is

5–54 Maintenance and Service GuideRemoval and Replacement Procedures5.21 Bottom Board1. Prepare the notebook for disassembly (Section 5.3) and remove

Removal and Replacement ProceduresMaintenance and Service Guide 5–553. Remove the two PM2.5×5.0 screws 1 that secure the bottom board to the notebook.

5–56 Maintenance and Service GuideRemoval and Replacement Procedures5.22 System Board✎When replacing the system board, ensure that the following compo

Removal and Replacement ProceduresMaintenance and Service Guide 5–57❏ Display assembly (Section 5.16)❏ Top cover (Section 5.17)❏ Speaker assembly cabl

5–58 Maintenance and Service GuideRemoval and Replacement Procedures5. Lift the front edge of the system board 1 until it rests at an angle.6. Slide t

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1NotebookDimensionsHeightWidthDe

6–2 Maintenance and Service GuideSpecificationsStand-alone power requirementsNominal operating voltagePeak operating power14.4 V dc (8-cell battery)10

SpecificationsMaintenance and Service Guide 6–3Table 6-214.1-inch XGA TFT DisplayDimensionsHeightWidthDiagonal28.6 cm21.4 cm35.7 cm11.2 in8.4 in14.1 i

Product DescriptionMaintenance and Service Guide 1–11All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

6–4 Maintenance and Service GuideSpecificationsTable 6-315.0-inch XGA TFT DisplayDimensionsHeightWidthDiagonal30.4 cm22.8 cm35.7 cm11.8 in9.0 in15.0 i

SpecificationsMaintenance and Service Guide 6–5Table 6-415.0-inch SXGA+WVA TFT DisplayDimensionsHeightWidthDiagonal30.4 cm22.8 cm35.7 cm11.8 in9.0 in1

6–6 Maintenance and Service GuideSpecifications Table 6-5Hard Drives60-GB 60-GB 40-GB 40-GB 30-GBUser capacity per drive160 GB 60 GB 40 GB 40 GB 30 GB

SpecificationsMaintenance and Service Guide 6–7Table 6-6External AC AdapterWeightAdapterPower cord0.29 kg0.13 kg0.65 lb0.29 lbPower supplyOperating vo

6–8 Maintenance and Service GuideSpecificationsTable 6-8Optional High-Capacity 8-Cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight1.90 cm7.60

SpecificationsMaintenance and Service Guide 6–9Table 6-1024X Max DVD+RW/R and CD-RW Combo DriveApplicable disc Read:DVD-RDVD-RWDVD-ROM (DVD-5, DVD-9,

6–10 Maintenance and Service GuideSpecificationsData transfer rateCD-R (16X)CD-RW (8X)CD-ROM (24X)DVD (8X)DVD-R (4X) DVD-RW (2X) Multiword DMA mode 22

SpecificationsMaintenance and Service Guide 6–11Table 6-1124X Max DVD/CD-RW Combo DriveApplicable disc Read:DVD-RDVD-RWDVD-ROM (DVD-5, DVD-9, DVD-10,

6–12 Maintenance and Service GuideSpecificationsData transfer rateCD-R (24X)CD-RW (10X)CD-ROM (24X)DVD (8X)Multiword DMA mode 23,600 KB/s (150 KB/s at

SpecificationsMaintenance and Service Guide 6–13Table 6-128X/24X DVD-ROM DriveApplicable disc Read:DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)CD-ROM (Mode

1–12 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

6–14 Maintenance and Service GuideSpecificationsData transfer rateCD-R (24X) CD-RW (10X) CD-ROM (24X)DVD (8X)Multiword DMA mode 2 3,600 KB/s (150KB/s

SpecificationsMaintenance and Service Guide 6–15Table 6-1324X CD-ROM DriveApplicable disc CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA ready (Mode 2, Fo

6–16 Maintenance and Service GuideSpecificationsTable 6-14System DMAHardware DMASystemFunctionDMA1 Available for parallelDMA2 Floppy Disk ControllerDM

SpecificationsMaintenance and Service Guide 6–17Table 6-15System InterruptsHardware IRQSystemFunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 Cas

6–18 Maintenance and Service GuideSpecificationsTable 6-16System I/O AddressesI/O Address (hex)System Function(shipping configuration)000 - CF7 DMA co

SpecificationsMaintenance and Service Guide 6–19I/O Address (hex)System Function(shipping configuration)0A4 - 0BD Motherboard resources0C0 - 0DF DMA C

6–20 Maintenance and Service GuideSpecificationsI/O Address (hex)System Function(shipping configuration)778 - 77A Parallel Port (LPT1)A79 ISAPNP Rea

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1RJ-45 Network InterfacePin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Re

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-11 ModemPin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 UnusedTable A

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4S-VideoPin Signal Pin Signal1 Ground (Y) 3 Y-Luminance (Intensity)2 Ground (C) 4 C-

Product DescriptionMaintenance and Service Guide 1–13All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-6Headphone JackPin Signal Pin Signal1 Ground 2 Left audio signal3 Right audio signal

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-8ParallelPin Signal Pin Signal1 Strobe 14 Auto linefeed2 Data bit 0 15 Error3 Data b

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-9SerialPin Signal Pin Signal1 Carrier detect 6 Data set ready2 Receive data 7 Ready

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the notebook. All

C–2 Maintenance and Service GuideScrew ListingTorx T5M3.0x4.0 Hard Drive Frame LocationsTable C-1Torx T5M3.0×4.0 ScrewColor Qty. Length ThreadHead Wid

Screw ListingMaintenance and Service Guide C–3Phillips PM3.0x3.5 Hard Drive Frame Screw LocationsTable C-2Phillips PM3.0×3.5 ScrewColor Qty. Length Th

C–4 Maintenance and Service GuideScrew ListingHex M2.0×10.0 Hard Drive Alignment Pin LocationsTable C-3Hex M2.0×10.0 Alignment PinColor Qty. Length Th

Screw ListingMaintenance and Service Guide C–5Phillips PM2.5×3.0 Screw LocationTable C-4Phillips PM2.5×3.0 ScrewColor Qty. Length ThreadHead WidthBlac

C–6 Maintenance and Service GuideScrew ListingTorx T8M2.5×5.0 Fan Assembly Screw LocationTable C-5Torx T8M2.5×5.0 ScrewColor Qty. Length ThreadHead Wi

© Copyright 2004-2006 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, P

1–14 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Screw ListingMaintenance and Service Guide C–7Torx T8M2.5×5.0 Heat Sink Screw LocationsTable C-5Torx T8M2.5×5.0 Screw (Continued)Color Qty. Length Thr

C–8 Maintenance and Service GuideScrew ListingTorx T8M2.5×5.0 Top Cover Screw LocationsTable C-5Torx T8M2.5×5.0 Screw (Continued)Color Qty. Length Thr

Screw ListingMaintenance and Service Guide C–9Phillips PM2.0×4.0 Bottom Board Screw LocationsTable C-6Phillips PM2.0x4.0 ScrewsColor Qty. Length Threa

C–10 Maintenance and Service GuideScrew ListingPhillips PM2.0x4.0 System Board Screw LocationsTable C-6Phillips PM2.0x4.0 Screws (Continued)Color Qty.

Screw ListingMaintenance and Service Guide C–11Phillips PM2.0x4.0 Hard Drive Cover Screw LocationTable C-6Phillips PM2.0x4.0 Screws (Continued)Color Q

C–12 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Modem Board Screw LocationsTable C-7Phillips PM2.0×3.0 ScrewColor Qty. Length Thread

Screw ListingMaintenance and Service Guide C–13Phillips PM1.5×3.0 Bluetooth Cover Screw LocationsTable C-8Phillips PM1.5×3.0 ScrewColor Qty. Length Th

C–14 Maintenance and Service GuideScrew ListingPTorx T8M2.5×9.0 Keyboard Access Screw LocationsTable C-9Torx T8M2.5×9.0 ScrewColor Qty. Length ThreadH

Screw ListingMaintenance and Service Guide C–15Torx T8M2.5×9.0 Switch Cover Screw LocationsTable C-10Torx T8M2.5×9.0 ScrewColor Qty. Length ThreadHead

C–16 Maintenance and Service GuideScrew ListingTorx T8M2.5×9.0 Display Assembly Screw LocationsTable C-10Torx T8M2.5×9.0 Screw (Continued)Color Qty. L

Product DescriptionMaintenance and Service Guide 1–15All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Screw ListingMaintenance and Service Guide C–17Torx T8M2.5×9.0 Top Cover Screw LocationsTable C-10Torx T8M2.5×9.0 Screw (Continued)Color Qty. Length T

C–18 Maintenance and Service GuideScrew ListingTorx T8M2.5×6.0 Fan Assembly Screw LocationTable C-11Phillips PM2.5×6.0 ScrewColor Qty. Length ThreadHe

Screw ListingMaintenance and Service Guide C–19Phillips M2.5×3.0 Top Cover Screw LocationsTable C-12Phillips M2.5×3.0 ScrewColor Qty. Length ThreadHea

C–20 Maintenance and Service GuideScrew ListingPhillips PM1.5x4.0 Speaker Assembly Screw LocationTable C-13Phillips PM1.5x4.0 ScrewColor Qty. Length T

Screw ListingMaintenance and Service Guide C–21Phillips PM1.5x4.0 LED Board Screw LocationTable C-13Phillips PM1.5x4.0 Screw (Continued)Color Qty. Len

C–22 Maintenance and Service GuideScrew ListingPhillips PM2.5×11.0 Hard Drive Connector Screw LocationTable C-14Phillips PM2.5x11.0 ScrewColor Qty. Le

Screw ListingMaintenance and Service Guide C–23Hex M2.5×9.0 System Board Standoff LocationsTable C-15Hex M2.5×9.0 StandoffsColor Qty. Length ThreadHea

Maintenance and Service Guide Index–1Index1394 connector 1–39AAC adapterspare part number 3–13specifications 6–7audio troubleshooting 2–25Bbattery bay

Index–2 Maintenance and Service GuideIndexright-side 1–38top 1–44Computer SetupAdvanced Menu 2–5File Menu 2–3overview 2–1Security Menu 2–4configuratio

IndexMaintenance and Service Guide Index–3Eelectrostatic discharge 4–4, 4–7embedded numeric keypad, location 1–43external monitor connectorlocation 1–

1–16 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Index–4 Maintenance and Service GuideIndexhard drive security screw, location 1–49headphone jacklocation 1–39pin assignments A–4heat sinkillustrated 3

IndexMaintenance and Service Guide Index–5monitor connectorlocation 1–39pin assignments A–3mouse, spare part number 3–14MultiBay battery pack, spare p

Index–6 Maintenance and Service GuideIndexQQuickLock button, location 1–45Rreal time clock batteryillustrated 3–2, 3–10removal 5–47rear panel componen

IndexMaintenance and Service Guide Index–7Tthermal grease, replacement 5–36tools required 4–1top components 1–44, 1–46top coverillustrated 3–4, 3–6rem

Product DescriptionMaintenance and Service Guide 1–17All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

1–18 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Product DescriptionMaintenance and Service Guide 1–19All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

1–20 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Product DescriptionMaintenance and Service Guide 1–21All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

1–22 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Product DescriptionMaintenance and Service Guide 1–23All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Maintenance and Service Guide iiiContents1 Product Description1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21.

1–24 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Product DescriptionMaintenance and Service Guide 1–25All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

1–26 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Product DescriptionMaintenance and Service Guide 1–27All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

1–28 Maintenance and Service GuideProduct DescriptionTable 1-3Compaq Presario V1000 notebook PC ModelsAll Compaq Presario V1000 notebook PC models fea

Product DescriptionMaintenance and Service Guide 1–29All Compaq Presario V1000 notebook PC models feature: TouchPad pointing device Video memory 8-

1–30 Maintenance and Service GuideProduct DescriptionAll Compaq Presario V1000 notebook PC models feature: TouchPad pointing device Video memory 8-

Product DescriptionMaintenance and Service Guide 1–31All Compaq Presario V1000 notebook PC models feature: TouchPad pointing device Video memory 8-

1–32 Maintenance and Service GuideProduct DescriptionAll Compaq Presario V1000 notebook PC models feature: TouchPad pointing device Video memory 8-

Product DescriptionMaintenance and Service Guide 1–331.2 Features Intel Pentium M 2.0-, 1.8-, 1.7-, 1.6-, 1.5-, or 1.4-GHz processors, with 1.0-MB or

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Not

1–34 Maintenance and Service GuideProduct Description External 65-watt AC adapter with power cord 8-cell 4.4 Ah Li-Ion battery pack-or-6-cell 4.4 Ah

Product DescriptionMaintenance and Service Guide 1–351.3 Clearing a PasswordIf the notebook you are servicing has an unknown password, follow these st

1–36 Maintenance and Service GuideProduct Description1.5 External ComponentsThe external components on the front and right side of the notebook are sh

Product DescriptionMaintenance and Service Guide 1–37Table 1-4Front and Right-Side ComponentsItem Component Function1 Infrared port Provides wireless

1–38 Maintenance and Service GuideProduct DescriptionThe notebook rear panel and left-side components are shown below and described in Table 1-5.Rear

Product DescriptionMaintenance and Service Guide 1–394 Parallel connector Connects an optional parallel device, such as an external diskette drive bay

1–40 Maintenance and Service GuideProduct DescriptionThe notebook wireless antennae are shown below and described in Table 1-6.Wireless Antennae Locat

Product DescriptionMaintenance and Service Guide 1–41Table 1-6Wireless AntennaeComponent DescriptionWireless antennae (2) Transmit wireless data.ÅExpo

1–42 Maintenance and Service GuideProduct DescriptionThe notebook keyboard components are shown below and described in Table 1-7.Keyboard Components

Product DescriptionMaintenance and Service Guide 1–43Table 1-7Keyboard ComponentsItem Component Function1 Windows logo key Displays the Windows Start

ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1–44 Maintenance and Service GuideProduct DescriptionThe notebook top components are shown below and described in Table 1-8.Top ComponentsTable 1-8Top

Product DescriptionMaintenance and Service Guide 1–454 Display lid switch* If the notebook is closed while on, turns off the display. If the notebo

1–46 Maintenance and Service GuideProduct DescriptionTop Components (Continued)Table 1-8Top Components (Continued)Item Component Function8 Presentatio

Product DescriptionMaintenance and Service Guide 1–4713 Battery light On: A battery pack is charging.Blinking: A battery pack that is the only availab

1–48 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the notebook are shown below and described in Table 1-9.

Product DescriptionMaintenance and Service Guide 1–493 Port replicator docking latches Secures the notebook to an optional Port Replicator or advanced

1–50 Maintenance and Service GuideProduct Description11 Mini PCI compartment Holds an optional wireless LAN device.✎To prevent an unresponsive system

Product DescriptionMaintenance and Service Guide 1–511.6 Design OverviewThis section presents a design overview of key parts and features of the noteb

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

2–2 Maintenance and Service GuideTroubleshootingUsing Computer SetupInformation and settings in Computer Setup are accessed from the File, Security, o

vi Maintenance and Service GuideContents6 SpecificationsA Connector Pin AssignmentsB Power Cord Set RequirementsC Screw ListingIndex

TroubleshootingMaintenance and Service Guide 2–3Selecting from the File MenuTable 2-1File MenuSelect To Do ThisSystem Information View identificatio

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisAdministrator password Enter, c

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Tools MenuSelecting from the Advanced MenuTable 2-3Tools MenuSelect To Do ThisHDD S

2–6 Maintenance and Service GuideTroubleshootingDevice Options Enable/disable the embedded numeric keypad at startup. Enable/disable multiple stand

TroubleshootingMaintenance and Service Guide 2–7Device Options (continued) Specify how the notebook recognizes multiple identical Port Replicators th

2–8 Maintenance and Service GuideTroubleshooting2.2 Using Diagnostics for WindowsWhen you access Diagnostics for Windows, a scan of all system compone

TroubleshootingMaintenance and Service Guide 2–9❏ Complete Test—Performs maximum testing on each device in a selected category.❏ Custom Test—Performs

2–10 Maintenance and Service GuideTroubleshooting2.3 Troubleshooting FlowchartsTable 2-4Troubleshooting Flowchart OverviewFlowchart 2.1—Initial Troubl

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the Port Replicator and at the AC outlet.

Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq Business Notebook nx5000 Series and the Compaq Presario V1000 notebook PC offer adv

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.3—No Power, Part 2Continued fromFlowchart 2.2—No Power, Part 1.Visually check fordebris i

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued fromFlowchart 2.3—No Power, Part 2.Reseat AC adapterin notebo

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.5—No Power, Part 4YNContinued fromFlowchart 2.4—No Power, Part 3.Reseat loosecomponents a

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor Port Replicator?No video.Replace the following one at a

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.7—No Video, Part 2YNContinued fromFlowchart 2.6—No Video, Part 1.DoneAdjust externalmonit

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Port Replicator(if applicable)YNReseat power cord in Port Replicator and

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to Flowchart 2.10—No O

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go toFlowchart 2.17—Nonfunc-tioning Device.YDoneNOS n

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.11—No OS Loading, Hard Drive, Part 2Continued fromFlowchart 2.10—No OS Loading, Hard Driv

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued fromFlowchart 2.1

1–2 Maintenance and Service GuideProduct Description1.1 ModelsNotebook models are shown in Table 1-1, Table 1-2, and Table 1-3.Table 1-1HP Compaq Busi

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, CD-ROM or DVD-ROM DriveYDoneNBootabledisc indrive?Discin drive?No OSloa

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.15—No Audio, Part 1No audio.NNotebook inPort Replicator(if applicable)?Internalaudio?Audi

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from Flowchart 2.15—No Audio, Part 1.Reloadaudio drivers.A

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Notebook Major ComponentsNotebook Major Components

Product DescriptionMaintenance and Service Guide 1–3KeyCnx U P 170 X5 60 y Ci 10 h XXXXXX-XXX1234 5 6 7 8 910 11Key Description Options8 Integrated co

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number1 Display as

3–4 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

3–6 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

3–8 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

3–10 Maintenance and Service GuideIllustrated Parts Catalog3.3 Miscellaneous Plastics Kit ComponentsMiscellaneous Plastics Kit Components

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-2Miscellaneous Plastics Kit ComponentsSpare Part Number 353393-001Item Description1

3–12 Maintenance and Service GuideIllustrated Parts Catalog3.4 Hard Drives and MultiBay DevicesTable 3-3Hard Drives and MultiBay DevicesSpare Part Inf