HP Pavilion dv3 Entertainment PCMaintenance and Service GuideDocument Part Number: 512424-001April 2009This guide is a troubleshooting reference used
1–4 Maintenance and Service GuideProduct descriptionWireless Integrated WLAN options by way of wireless module2 wireless antennas built into display a
Removal and replacement proceduresMaintenance and Service Guide 4–55Processor✎The processor spare part kit includes replacement thermal material.Befor
4–56 Maintenance and Service GuideRemoval and replacement proceduresh. Keyboard (see “Keyboard” on page 21)i. Switch cover(see “Switch cover” on page
Maintenance and Service Guide 5–15Setup UtilityStarting the Setup UtilityThe Setup Utility is a ROM-based information and customization utility that c
5–2 Maintenance and Service GuideSetup UtilityNavigating and selecting in the Setup UtilityBecause the Setup Utility is not Windows based, it does not
Setup UtilityMaintenance and Service Guide 5–3Exiting the Setup UtilityYou can exit the Setup Utility with or without saving changes. To exit the Set
5–4 Maintenance and Service GuideSetup UtilitySystem Configuration menuDiagnostics menuSelect To Do ThisLanguage Support Change the Setup Utility lang
Maintenance and Service Guide 6–16SpecificationsComputer specificationsMetric U.S.DimensionsLength 22.2 cm 8.74 inWidth 32.8 cm 12.9 inHeight (front t
6–2 Maintenance and Service GuideSpecifications13.4-inch display specificationsMetric U.S. DimensionsHeight 18.0 cm 7.1 inWidth 28.7 cm 11.3 inDiagona
SpecificationsMaintenance and Service Guide 6–313.3-inch display specificationsMetric U.S. DimensionsHeight 17.8 cm 7.0 inWidth 28.4 cm 11.2 inDiagona
6–4 Maintenance and Service GuideSpecificationsHard drive specifications500-GB* 320-GB* 250-GB* 160-GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mm 9.5 mmWid
Product descriptionMaintenance and Service Guide 1–5Ports Audio-in (mono microphone)Audio-out (stereo headphone)Consumer infraredeSATAHDMI v. 1.3b sup
SpecificationsMaintenance and Service Guide 6–5Blu-ray ROM DVD±R/RW SuperMulti DL Drive specificationsApplicable disc Read: Write: BD-ROM, BD-ROM-DL,
6–6 Maintenance and Service GuideSpecificationsDVD±RW and CD-RW SuperMulti Double-Layer Drive specificationsApplicable disc Read: Write:CD-DA, CD+(E)G
SpecificationsMaintenance and Service Guide 6–7System DMA specificationsHardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* No
6–8 Maintenance and Service GuideSpecificationsSystem memory map specificationsSystem interrupt specificationsSize Memory address System function 640
SpecificationsMaintenance and Service Guide 6–9System I/O address specificationsI/O address (hex) System function (shipping configuration) 000 - 01F
6–10 Maintenance and Service GuideSpecifications0C0- 0DF Direct memory access controller0F0- 0F0 Numeric data processor0200-027F Motherboard resource
Maintenance and Service Guide 7–17Screw listingThis section provides specification and reference information for the screws used in the computer. The
7–2 Maintenance and Service GuideScrew listingPhillips PM3.0×4.0 screw Where used: 4 screws that secure the hard drive bracket to the hard driveColor
Screw listingMaintenance and Service Guide 7–3Phillips PM2.0×4.0 screw Where used: 2 screws that secure the top cover to the base enclosure in the har
7–4 Maintenance and Service GuideScrew listingWhere used: 2 screws that secure the system board to the base enclosureDownloaded from LpManual.com Manu
1–6 Maintenance and Service GuideProduct descriptionSecurity Security cable slotFingerprint reader with Digital Persona software support99Operating sy
Screw listingMaintenance and Service Guide 7–5Phillips PM2.5×3.0 screw Where used: One screw that secures the WLAN module bracket to the computerColor
7–6 Maintenance and Service GuideScrew listingWhere used: One screw that secures the SIM slot board to the computerDownloaded from LpManual.com Manual
Screw listingMaintenance and Service Guide 7–7Phillips PM2.0×8.0 screwWhere used:1 One screw that secures the optical drive to the computer2 Three scr
7–8 Maintenance and Service GuideScrew listingPhillips PM2.0×3.0 screw Where used: 2 screws that secure the WWAN module to the computerColor Quantity
Screw listingMaintenance and Service Guide 7–9Where used: 2 screws that secure the optical drive bracket to the optical driveWhere used: 5 screws that
7–10 Maintenance and Service GuideScrew listingWhere used: 3 screws that secure the speaker assembly to the top coverWhere used: 4 screws that secure
Screw listingMaintenance and Service Guide 7–11Where used: 2 screws that secure top cover to the base enclosureWhere used: 4 screws that secure the to
7–12 Maintenance and Service GuideScrew listingWhere used: 2 screws that secure the fingerprint reader board and bracket to the top coverWhere used:1
Screw listingMaintenance and Service Guide 7–13Phillips PM2.5×6.0 screw Where used: 2 screws that secure the display assembly to the computerColor Qua
7–14 Maintenance and Service GuideScrew listingWhere used: 2 screws that secure the display enclosure to the display assembly on AntiGlare display ass
Maintenance and Service Guide 2–12External component identificationTop componentsDisplay componentsItem Component Description(1) Internal display swit
Screw listingMaintenance and Service Guide 7–15Phillips PM2.5×4.0 screw Where used: 6 screws that secure the display hinges to the display assembly on
7–16 Maintenance and Service GuideScrew listingPhillips PM2.0×6.0 screw Where used: 3 screws that secure the top cover to the base enclosureColor Quan
Screw listingMaintenance and Service Guide 7–17Phillips PM2.0×7.0 captive screw Where used: 4 captive screws that secure the fan/heat sink assembly to
7–18 Maintenance and Service GuideScrew listingWhere used: 4 captive screws that secure the fan/heat sink assembly to the system board on computer mod
Maintenance and Service Guide 8–18Backup and recoveryOverviewRecovery after a system failure is as complete as your most current backup. HP recommends
8–2 Maintenance and Service GuideBackup and recoveryNote the following guidelines before creating recovery discs: You will need high-quality DVD-R, d
Backup and recoveryMaintenance and Service Guide 8–3To copy the screen and paste it into a word-processing document, follow these steps:a. Display the
8–4 Maintenance and Service GuideBackup and recoveryPerforming a recovery✎You can recover only files that you have previously backed up. HP recommends
Maintenance and Service Guide 9–19Connector pin assignmentsAudio-in (microphone) Audio-out (headphone)Pin Signal1 Audio signal in2 Audio signal in3Gro
9–2 Maintenance and Service GuideConnector pin assignmentsExternal monitor Pin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5Ground6 Gr
2–2 Maintenance and Service GuideExternal component identificationButtons and fingerprint reader (select models only)Item Component Description(1) Pow
Connector pin assignmentsMaintenance and Service Guide 9–3HDMI Pin Signal1 Transition minimized differential signal (TDMS) data 2+2 TDMS data 2 shield
9–4 Maintenance and Service GuideConnector pin assignmentsRJ-45 (network)Universal Serial Bus Pin Signal1Transmit +2Transmit -3Receive +4 Unused5 Unus
Maintenance and Service Guide 10–110Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltag
10–2 Maintenance and Service GuidePower cord set requirementsRequirements for specific countries and regionsCountry/region Accredited agency Applicab
Maintenance and Service Guide 11 – 111RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general
11 – 2 Maintenance and Service GuideRecyclingPerform the following steps to disassemble the display assembly:1. Remove all screw covers 1 and screws 2
RecyclingMaintenance and Service Guide 11 – 34. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2.5. Remove al
11 – 4 Maintenance and Service GuideRecycling9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display pa
RecyclingMaintenance and Service Guide 11 – 516. Turn the display panel upside down.17. Remove the backlight frame from the display panel.ÅWARNING: Th
11 – 6 Maintenance and Service GuideRecycling19. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure the LCD panel t
External component identificationMaintenance and Service Guide 2–3KeysItem Component Description(1) esc key Displays system information when pressed i
Maintenance and Service Guide Index-1Index1394 Power Saving 5–4AAC adapter light 2–8AC adapter, spare part numbers 3–14, 3–15administrator password 5–
Index-2 Maintenance and Service Guideconnectors, service considerations 4–1consumer infrared lens 2–6DDiagnostics menu, Setup Utility 5–4Digital Media
Maintenance and Service Guide Index-3Iinfrared lens 2–6internal display switch 2–1Jjacksaudio-in 2–6audio-out 2–6headphone 2–6microphone 2–6network 2–
Index-4 Maintenance and Service Guidepower button 2–2power connector 2–8power connector and cableremoval 4–46spare part number 3–7, 3–21, 4–46power co
Maintenance and Service Guide Index-5DVD±RW and CD-RW SuperMulti Double-Layer Drive 6–6hard drive 6–4optical drive 6–5, 6–6system DMA 6–7system I/O ad
2–4 Maintenance and Service GuideExternal component identificationLightsItem Component Description(1) Caps lock light On: Caps lock is on.(2) Power li
External component identificationMaintenance and Service Guide 2–5Pointing devicesItem Component Description(1) TouchPad light White: TouchPad is en
2–6 Maintenance and Service GuideExternal component identificationFront componentsItem Component Description(1) Power light On: The computer is on.
External component identificationMaintenance and Service Guide 2–7Right-side componentsItem Component Description(1) ExpressCard slot Supports an opti
© Copyright 2009 Hewlett-Packard Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under l
2–8 Maintenance and Service GuideExternal component identificationLeft-side componentsItem Component Description(1) Power connector Connects an AC ada
External component identificationMaintenance and Service Guide 2–9Bottom componentsItem Component Description(1) Battery release latch Releases the ba
Maintenance and Service Guide 3–13Illustrated parts catalogSerial number locationWhen ordering parts or requesting information, provide the computer s
3–2 Maintenance and Service GuideIllustrated parts catalogComputer major componentsDownloaded from LpManual.com Manuals
Illustrated parts catalogMaintenance and Service Guide 3–3Item Description Spare Part Number(1) Display assemblies (include 2 WLAN antenna transceiver
3–4 Maintenance and Service GuideIllustrated parts catalogKeyboards (Continued):Keyboards without backlight with molded finish for use only with compu
Illustrated parts catalogMaintenance and Service Guide 3–5Keyboards (Continued):Keyboards without backlight with molded finish for use only with compu
3–6 Maintenance and Service GuideIllustrated parts catalogKeyboards (Continued):Keyboards without backlight with painted finish for use only with comp
Illustrated parts catalogMaintenance and Service Guide 3–7Plastics Kit, includes: 531808-001(6a) ExpressCard slot bezel(6b) Wireless module compartmen
3–8 Maintenance and Service GuideIllustrated parts catalog(16) Fan/heat sink assembly (includes replacement thermal material): For use only with comp
Safety warning noticeÅWARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly o
Illustrated parts catalogMaintenance and Service Guide 3–9802.11a/b/g WLAN modules (Continued): Intel WiFi Link 5100 802.11a/b/g/n WLAN module for us
3–10 Maintenance and Service GuideIllustrated parts catalogAntiGlare display assembly subcomponentsItem Description Spare part number(1a) Display encl
Illustrated parts catalogMaintenance and Service Guide 3–11BrightView display assembly subcomponentsItem Description Spare part number(1) Display beze
3–12 Maintenance and Service GuideIllustrated parts catalogPlastics KitItem Description Spare part numberPlastics Kit: 531808-001(1) ExpressCard slot
Illustrated parts catalogMaintenance and Service Guide 3–13Mass storage devicesItem Description Spare part number(1) Hard drives (include hard drive c
3–14 Maintenance and Service GuideIllustrated parts catalogMiscellaneous partsDescription Spare part numberAC adapters90-W PFC HP Smart Adapter 463955
Illustrated parts catalogMaintenance and Service Guide 3–15Sequential part number listingSpare part number Description463955-001 90-W PFC HP Smart Ada
3–16 Maintenance and Service GuideIllustrated parts catalog504593-002 Broadcom 4312G 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria,
Illustrated parts catalogMaintenance and Service Guide 3–17507960-001 Intel Core P8700 2.53-GHz processor (3-MB L2 cache, 1066-MHz FSB, includes repla
3–18 Maintenance and Service GuideIllustrated parts catalog530643-BG1 Keyboard without backlight with molded finish for use only with computer models
Maintenance and Service Guide ivContents1 Product description2 External component identificationTop components . . . . . . . . . . . . . . . . . . . .
Illustrated parts catalogMaintenance and Service Guide 3–19530645-291 Keyboard without backlight with painted finish for use only with computer models
3–20 Maintenance and Service GuideIllustrated parts catalog530646-B31 Keyboard with backlight and painted finish for use only with computer models wit
Illustrated parts catalogMaintenance and Service Guide 3–21531786-001 13.3-inch BrightView display assembly for use only computer models with black tr
3–22 Maintenance and Service GuideIllustrated parts catalog531822-001 Top cover with fingerprint reader board molded finish for use only with computer
Illustrated parts catalogMaintenance and Service Guide 3–23539044-031 Keyboard without backlight with molded finish for use only with computer models
3–24 Maintenance and Service GuideIllustrated parts catalog572929-001 Intel Pentium T4300 2.10-GHz processor (1-MB L2 cache, 800-MHz FSB, includes rep
Maintenance and Service Guide 4–14Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tool
4–2 Maintenance and Service GuideRemoval and replacement proceduresDrive handlingÄCAUTION: Drives are fragile components that must be handled with car
Removal and replacement proceduresMaintenance and Service Guide 4–3The following table shows how humidity affects the electrostatic voltage levels gen
4–4 Maintenance and Service GuideRemoval and replacement proceduresEquipment guidelinesGrounding equipment must include either a wrist strap or a foot
v Maintenance and Service GuideSwitch cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removal and replacement proceduresMaintenance and Service Guide 4–5Component replacement proceduresThis chapter provides removal and replacement proce
4–6 Maintenance and Service GuideRemoval and replacement proceduresComputer feetThe computer feet are adhesive-backed rubber pads. The feet are includ
Removal and replacement proceduresMaintenance and Service Guide 4–7Remove the battery:1. Turn the computer upside down on a flat surface, with the bat
4–8 Maintenance and Service GuideRemoval and replacement proceduresHard drive✎The hard drive spare part kit includes a hard drive connector and hard d
Removal and replacement proceduresMaintenance and Service Guide 4–95. Grasp the Mylar tab 1 on the hard drive and slide the hard drive 2 to the right.
4–10 Maintenance and Service GuideRemoval and replacement proceduresMemory moduleBefore removing the memory module, follow these steps: 1. Shut down t
Removal and replacement proceduresMaintenance and Service Guide 4–11WLAN moduleÄCAUTION: The WLAN module and the WWAN module are not interchangeable.D
4–12 Maintenance and Service GuideRemoval and replacement proceduresBefore removing the WLAN module, follow these steps: 1. Shut down the computer. If
Removal and replacement proceduresMaintenance and Service Guide 4–13Remove the WLAN module:ÄCAUTION: To prevent an unresponsive system, replace the wi
4–14 Maintenance and Service GuideRemoval and replacement procedures3. Remove the Phillips PM2.5×3.0 screw 1 that secures the WLAN module bracket to t
Maintenance and Service Guide vi8 Backup and recoveryOverview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removal and replacement proceduresMaintenance and Service Guide 4–15WWAN moduleÄCAUTION: The WLAN module and the WWAN module are not interchangeable.B
4–16 Maintenance and Service GuideRemoval and replacement proceduresSIM slot boardBefore removing the SIM slot board, follow these steps: 1. Shut down
Removal and replacement proceduresMaintenance and Service Guide 4–174. Remove the Phillips PM2.5×3.0 screw 1 that secures the SIM slot board to the co
4–18 Maintenance and Service GuideRemoval and replacement proceduresRTC batteryBefore removing the RTC battery, follow these steps: 1. Shut down the c
Removal and replacement proceduresMaintenance and Service Guide 4–19Optical drive✎The optical drive spare part kit includes an optical drive bezel and
4–20 Maintenance and Service GuideRemoval and replacement procedures5. If it is necessary to replace the optical drive bracket, follow these steps:a.
Removal and replacement proceduresMaintenance and Service Guide 4–21KeyboardFor use in country or region: Spare part number For use in country or regi
4–22 Maintenance and Service GuideRemoval and replacement proceduresKeyboards without backlight in blue color and molded finish: For use in French Ca
Removal and replacement proceduresMaintenance and Service Guide 4–23Before removing the keyboard, follow these steps: 1. Shut down the computer. If yo
4–24 Maintenance and Service GuideRemoval and replacement procedures2. Turn the computer display-side up with the front toward you.3. Open the compute
Maintenance and Service Guide 1–11Product description Category DescriptionDiscrete graphics subsystem memoryUMA graphics subsystem memoryProduct Name
Removal and replacement proceduresMaintenance and Service Guide 4–25Switch cover✎The switch cover spare part kit includes the power button board and c
4–26 Maintenance and Service GuideRemoval and replacement procedures2. Turn the computer display-side up with the front toward you.3. Open the compute
Removal and replacement proceduresMaintenance and Service Guide 4–27Speaker assemblyBefore removing the speaker assembly, follow these steps: 1. Shut
4–28 Maintenance and Service GuideRemoval and replacement proceduresDisplay assembly✎The display assembly spare part kit includes 2 WLAN antenna trans
Removal and replacement proceduresMaintenance and Service Guide 4–29Remove the display assembly:1. Remove the WLAN antenna cables 1 from the opening i
4–30 Maintenance and Service GuideRemoval and replacement procedures✎Steps 5 through 21 provide display assembly internal component removal informatio
Removal and replacement proceduresMaintenance and Service Guide 4–3110. If it is necessary to replace the webcam/microphone module, release the two me
4–32 Maintenance and Service GuideRemoval and replacement procedures17. Release the tabs 1 built into the display panel shielding.18. Remove the displ
Removal and replacement proceduresMaintenance and Service Guide 4–33✎Steps 22 through 38 provide display assembly internal component removal informati
4–34 Maintenance and Service GuideRemoval and replacement procedures25. If it is necessary to replace the webcam/microphone module, lift the webcam/mi
1–2 Maintenance and Service GuideProduct descriptionGraphics nVidia GeForce G 105M with 512 MB of dedicated video memory9Mobile Intel GMA 4500 MHD uni
Removal and replacement proceduresMaintenance and Service Guide 4–3530. If it is necessary to replace the display hinges, remove the six Phillips PM2.
4–36 Maintenance and Service GuideRemoval and replacement procedures36. If it is necessary to replace the wireless antenna transceivers and cables, re
Removal and replacement proceduresMaintenance and Service Guide 4–37Top cover✎The top cover spare part kit includes the TouchPad on/off board and cabl
4–38 Maintenance and Service GuideRemoval and replacement proceduresRemove the top cover:1. Turn the computer upside down with the front toward you.2.
Removal and replacement proceduresMaintenance and Service Guide 4–393. Disconnect the power connector cable 1 from the system board.4. Disconnect the
4–40 Maintenance and Service GuideRemoval and replacement procedures12. Remove the three Phillips PM2.0×6.0 screws 1 and the two Phillips PM2.0×3.0 sc
Removal and replacement proceduresMaintenance and Service Guide 4–41Fingerprint reader boardBefore removing the fingerprint reader board, follow these
4–42 Maintenance and Service GuideRemoval and replacement proceduresLED boardBefore removing the LED board, follow these steps: 1. Shut down the compu
Removal and replacement proceduresMaintenance and Service Guide 4–43Bluetooth module✎The Bluetooth module spare part kit does not include a Bluetooth
4–44 Maintenance and Service GuideRemoval and replacement proceduresAudio boardBefore removing the audio board, follow these steps: 1. Shut down the c
Product descriptionMaintenance and Service Guide 1–3Hard drives Supports 9.50-mm, 6.35-cm (2.50-inch) hard drivesSupports HP ProtectSmart Hard Drive P
Removal and replacement proceduresMaintenance and Service Guide 4–45USB boardBefore removing the USB board, follow these steps: 1. Shut down the compu
4–46 Maintenance and Service GuideRemoval and replacement proceduresPower connector and cableBefore removing the power connector and cable, follow the
Removal and replacement proceduresMaintenance and Service Guide 4–47System board✎The system board spare part kit includes replacement thermal material
4–48 Maintenance and Service GuideRemoval and replacement proceduresRemove the system board:1. Disconnect the following cables from the system board:1
Removal and replacement proceduresMaintenance and Service Guide 4–493. Use the optical drive connector 1 to lift the left side of the system board 2 u
4–50 Maintenance and Service GuideRemoval and replacement proceduresFan/heat sink assembly✎The fan/heat sink assembly spare part kit includes replacem
Removal and replacement proceduresMaintenance and Service Guide 4–51Remove the fan/heat sink assembly:1. Turn the system board upside down with the fr
4–52 Maintenance and Service GuideRemoval and replacement procedures✎The thermal material must be thoroughly cleaned from the surfaces of the fan/heat
Removal and replacement proceduresMaintenance and Service Guide 4–53✎Steps 4 and 5 apply to computer models equipped with graphics subsystems with UMA
4–54 Maintenance and Service GuideRemoval and replacement procedures✎The thermal material must be thoroughly cleaned from the surfaces of the fan/heat
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