HP Presario 3000EA Specifications

bMaintenance and Service GuideCompaq Presario V3000 Notebook PCDocument Part Number: 418333-002April 2007This guide is a troubleshooting reference use

Product DescriptionMaintenance and Service Guide 1–3 256-MB DDR synchronous DRAM (SDRAM) at 667 MHz and 533 MHz, expandable to 2.0 GB Microsoft® Win

3–36 Maintenance and Service GuideIllustrated Parts Catalog439129-001 Infrared emitter439130-001 TV tuner, ExpressCard439131-001 TV tuner antenna43925

Illustrated Parts CatalogMaintenance and Service Guide 3–37Spare Part Number Description441317-051 Keyboard for use only with computer models using In

3–38 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description441317-281 Keyboard for use only with computer models using In

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

1–4 Maintenance and Service GuideProduct Description❏ External monitor❏ IEEE 1394 digital (select models only)❏ Memory Reader (select models only)❏ Po

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many as 89 sc

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Removal and Replacement ProceduresMaintenance and Service Guide 5–3Section Description# of Screws Removed5.10 Keyboard 35.11 Switch Cover 3 to remove

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Computer for DisassemblyBefore you begin any removal or installat

Removal and Replacement ProceduresMaintenance and Service Guide 5–5b. Slide and hold the battery release latch 1 to the left. (The front edge of the b

5–6 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Hard Drive1. Prepare the computer for disassembly (refer to Section 5.3).Hard D

Removal and Replacement ProceduresMaintenance and Service Guide 5–72. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the hard drive cover to t

5–8 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the two black Phillips PM2.5×5.0 screws 1 that secure the hard drive to t

Removal and Replacement ProceduresMaintenance and Service Guide 5–98. Remove the four Phillips PM3.0×3.0 screws 1 that secure the hard drive frame to

Product DescriptionMaintenance and Service Guide 1–51.2 Resetting the ComputerIf the computer you are servicing has an unknown password, follow these

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.5 RTC Battery1. Prepare the computer for disassembly (refer to Section 5.3).2. R

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.6 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are i

5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.7 Memory Module1. Prepare the computer for disassembly (refer to Section 5.3).Me

Removal and Replacement ProceduresMaintenance and Service Guide 5–132. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the memory module compar

5–14 Maintenance and Service GuideRemoval and Replacement Procedures5. Spread the retaining tabs 1 on each side of the memory module socket to release

Removal and Replacement ProceduresMaintenance and Service Guide 5–155.8 Mini Card ModuleMini Card Module Spare Part Number InformationFor use with com

5–16 Maintenance and Service GuideRemoval and Replacement Procedures 802.11a/b/g WLAN module for use in the ROW countries or regions listed below:409

Removal and Replacement ProceduresMaintenance and Service Guide 5–171. Prepare the computer for disassembly (Section 5.3).2. Loosen the Phillips PM2.0

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5. Make note of which wireless antenna cable is attached to which antenna clip on

Removal and Replacement ProceduresMaintenance and Service Guide 5–195.9 Optical Drive1. Prepare the computer for disassembly (Section 5.3).2. Remove t

1–6 Maintenance and Service GuideProduct Description1. 3 Powe r M a n a g e m e n tThe computer comes with power management features that extend batt

5–20 Maintenance and Service GuideRemoval and Replacement Procedures6. Position the optical drive with the optical drive bracket toward you.7. Remove

Removal and Replacement ProceduresMaintenance and Service Guide 5–215.10 Keyboard1. Prepare the computer for disassembly (Section 5.3).Keyboard Spare

5–22 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the three Phillips PM2.5×7.0 screws that secure the keyboard to the comp

Removal and Replacement ProceduresMaintenance and Service Guide 5–235. Slide the keyboard 1 back to release the tabs on the front of the keyboard from

5–24 Maintenance and Service GuideRemoval and Replacement Procedures7. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable

Removal and Replacement ProceduresMaintenance and Service Guide 5–255.11 Switch Cover1. Prepare the computer for disassembly (Section 5.3).2. Remove t

5–26 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer upside down with the front panel toward you.5. Remove the two

Removal and Replacement ProceduresMaintenance and Service Guide 5–276. Turn the computer display-side up with the front toward you.7. Open the compute

5–28 Maintenance and Service GuideRemoval and Replacement Procedures10. Lift the front edge of the switch cover 1 to disengage it from the computer.11

Removal and Replacement ProceduresMaintenance and Service Guide 5–2912. If it is necessary to replace the power button board, remove the two Phillips

Product DescriptionMaintenance and Service Guide 1–71.4 External ComponentsThe external components on the front of the computer are shown below and de

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Display Assembly1. Prepare the computer for disassembly (Section 5.3).2. Disc

Removal and Replacement ProceduresMaintenance and Service Guide 5–314. Turn the computer display-side up with the front toward you.5. Open the display

5–32 Maintenance and Service GuideRemoval and Replacement ProceduresÄCAUTION: Support the display assembly when removing the following screws. Failure

Removal and Replacement ProceduresMaintenance and Service Guide 5–3310. Remove the following:1 Six rubber screw covers2 Two rubber screw covers3 Eight

5–34 Maintenance and Service GuideRemoval and Replacement Procedures11. Flex the insides edges of the left and right sides 1 and the top and bottom si

Removal and Replacement ProceduresMaintenance and Service Guide 5–3513. Remove the two black Phillips PM2.5×5.0 screws 1 that secure the inverter to t

5–36 Maintenance and Service GuideRemoval and Replacement Procedures16. Remove the two black Phillips PM2.5×5.0 screws 1 that secure the inverter to t

Removal and Replacement ProceduresMaintenance and Service Guide 5–3718. Remove the black Phillips PM2.5×5.0 screw 1 that secures each hinge to the dis

5–38 Maintenance and Service GuideRemoval and Replacement Procedures21. Remove the black Phillips PM2.5×5.0 screw 1 that secures the display lid switc

Removal and Replacement ProceduresMaintenance and Service Guide 5–3923. Remove the display panel from the display enclosure.Removing the Display Panel

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the computer are shown below and described in Table 1

5–40 Maintenance and Service GuideRemoval and Replacement Procedures24. If it is necessary to replace the wireless transceivers and cables, remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–41✎The microphone and cable are included in the Display Cable Kit, spare part number

5–42 Maintenance and Service GuideRemoval and Replacement Procedures5.13 Top Cover1. Prepare the computer for disassembly (Section 5.3) and remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–433. Remove the two Phillips PM2.0×3.0 screws 1 and the four Phillips PM2.0×4.0 scre

5–44 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer right-side up with the front toward you.5. Release the ZIF co

Removal and Replacement ProceduresMaintenance and Service Guide 5–456. Remove the two Phillips PM2.0×4.0 screws 1 and the Phillips PM2.5×9.0 screw 2 t

5–46 Maintenance and Service GuideRemoval and Replacement Procedures5.14 TouchPad1. Prepare the computer for disassembly (Section 5.3) and remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–472. Release the ZIF connector 1 to which the TouchPad cable is connected and discon

5–48 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the five Phillips PM2.0×3.0 screws 1 that secure the TouchPad bracket to

Removal and Replacement ProceduresMaintenance and Service Guide 5–495. Remove the two Phillips PM2.0×2.0 screws 1 that secure the TouchPad board to th

Product DescriptionMaintenance and Service Guide 1–9The external components on the left side of the computer are shown below and described in Table 1-

5–50 Maintenance and Service GuideRemoval and Replacement Procedures5.15 Wireless Switch Board1. Prepare the computer for disassembly (Section 5.3) an

Removal and Replacement ProceduresMaintenance and Service Guide 5–512. Disconnect the wireless switch board cable 1 from the system board.3. Remove th

5–52 Maintenance and Service GuideRemoval and Replacement Procedures5.16 Modem Module1. Prepare the computer for disassembly (Section 5.3) and remove

Removal and Replacement ProceduresMaintenance and Service Guide 5–532. Disconnect the modem module cable 1 from the modem module.3. Remove the two Phi

5–54 Maintenance and Service GuideRemoval and Replacement Procedures5.17 Audio/Infrared Board1. Prepare the computer for disassembly (Section 5.3) and

Removal and Replacement ProceduresMaintenance and Service Guide 5–552. Release the ZIF connector to which the audio/infrared board cable is connected

5–56 Maintenance and Service GuideRemoval and Replacement Procedures5.18 Bluetooth Module1. Prepare the computer for disassembly (Section 5.3) and rem

Removal and Replacement ProceduresMaintenance and Service Guide 5–572. Disconnect the Bluetooth module cable 1 from the system board.3. Remove the Blu

5–58 Maintenance and Service GuideRemoval and Replacement Procedures5.19 USB Board1. Prepare the computer for disassembly (Section 5.3) and remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–592. Disconnect the USB board cable 1 from the system board.3. Remove the silver Phi

1–10 Maintenance and Service GuideProduct DescriptionTable 1-3Left-Side ComponentsItem Component Function1 S-Video-out jack Connects an optional S-Vid

5–60 Maintenance and Service GuideRemoval and Replacement Procedures5.20 Speaker Assembly1. Prepare the computer for disassembly (Section 5.3) and rem

Removal and Replacement ProceduresMaintenance and Service Guide 5–612. Disconnect the speaker cable 1 from the system board.3. Remove the four Phillip

5–62 Maintenance and Service GuideRemoval and Replacement Procedures5.21 System Board✎When replacing the system board, ensure that the following compo

Removal and Replacement ProceduresMaintenance and Service Guide 5–631. Prepare the computer for disassembly (Section 5.3) and remove the following com

5–64 Maintenance and Service GuideRemoval and Replacement Procedures3. Disconnect the power connector cable 1 from the system board.4. Remove the two

Removal and Replacement ProceduresMaintenance and Service Guide 5–655. Use the optical drive connector 1 to lift the right side of the system board un

5–66 Maintenance and Service GuideRemoval and Replacement Procedures8. If it is necessary to replace the modem cable, remove the modem cable 1 from th

Removal and Replacement ProceduresMaintenance and Service Guide 5–675.22 ExpressCard Assembly1. Prepare the computer for disassembly (Section 5.3) and

5–68 Maintenance and Service GuideRemoval and Replacement Procedures3. Lift the insulation material 1 from the system board to expose the ExpressCard

Removal and Replacement ProceduresMaintenance and Service Guide 5–695. Turn the system board right-side up with the front toward you.6. Remove the Exp

Product DescriptionMaintenance and Service Guide 1–11The computer keyboard components are shown below and described in Table 1-4.Keyboard Components

5–70 Maintenance and Service GuideRemoval and Replacement Procedures5.23 Fan/Heat Sink Assembly1. Prepare the computer for disassembly (Section 5.3) a

Removal and Replacement ProceduresMaintenance and Service Guide 5–712. Turn the computer upside down with the front toward you.3. Disconnect the fan c

5–72 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 4 and 5 apply only to computer models using Intel processors.4. Loosen the

Removal and Replacement ProceduresMaintenance and Service Guide 5–73✎Steps 6 and 7 apply only to computer models using AMD processors.6. Loosen the Ph

5–74 Maintenance and Service GuideRemoval and Replacement Procedures✎The following note applies only to computer models using Intel processors:The the

Removal and Replacement ProceduresMaintenance and Service Guide 5–75✎The following note applies only to computer models using AMD processors:The therm

5–76 Maintenance and Service GuideRemoval and Replacement Procedures✎The following note applies only to computer models using Intel processors:The fan

Removal and Replacement ProceduresMaintenance and Service Guide 5–77✎The following note applies only to computer models using AMD processors:The fan/h

5–78 Maintenance and Service GuideRemoval and Replacement Procedures5.24 Processor1. Prepare the computer for disassembly (Section 5.3) and remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–79❏ Keyboard (Section 5.10)❏ Switch cover (Section 5.11)❏ Display assembly (Section

1–12 Maintenance and Service GuideProduct DescriptionTable 1-4Keyboard ComponentsItem Component Function1 Function keys (12) Execute frequently used s

5–80 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the processor locking screw 1 one-half turn counterclockwise until you fee

Removal and Replacement ProceduresMaintenance and Service Guide 5–81✎Steps 4 and 5 apply only to computer models using AMD processors.4. Turn the proc

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensionsLengthWidthHe

6–2 Maintenance and Service GuideSpecificationsShockOperatingNonoperating125 g, 2 ms, half-sine200 g, 2 ms, half-sineRandom VibrationOperatingNonopera

SpecificationsMaintenance and Service Guide 6–3Table 6-214.0-inch, WXGA, SVA DisplayDimensionsHeightWidthDiagonal27.94 cm20.83 cm35.56 cm11.0 in8.2 in

6–4 Maintenance and Service GuideSpecificationsTable 6-3Hard Drives160-GB* 120-GB*DimensionsHeightWidthWeight9.5 mm70 mm102 g9.5 mm70 mm99 gInterface

SpecificationsMaintenance and Service Guide 6–5100-GB* 80-GB* 60-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm102 g9.5 mm70 mm99 gInterface

6–6 Maintenance and Service GuideSpecificationsTable 6-4Primary 6-cell, Li-Ion BatteryDimensionsHeightWidthDepthWeight2.00 cm9.40 cm13.40 cm0.34 kg0.7

SpecificationsMaintenance and Service Guide 6–7Table 6-5DVD/CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18

6–8 Maintenance and Service GuideSpecificationsDisc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke<

© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P.Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks o

Product DescriptionMaintenance and Service Guide 1–13The computer top components are shown below and described in Table 1-5.Top ComponentsTable 1-5Top

SpecificationsMaintenance and Service Guide 6–9Table 6-6DVD±RW/R andCD-RW Double-Layer Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5,

6–10 Maintenance and Service GuideSpecificationsDisc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke<

SpecificationsMaintenance and Service Guide 6–11Table 6-7System DMAHardware DMA System FunctionDMA0 Not applicableDMA1 Not applicableDMA2 Not applicab

6–12 Maintenance and Service GuideSpecificationsTable 6-8System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Quick Launch buttonsIRQ2 C

SpecificationsMaintenance and Service Guide 6–13Hardware IRQ System FunctionIRQ12 Synaptics PS/2 port pointing deviceIRQ13 Numeric data processorIRQ14

6–14 Maintenance and Service GuideSpecificationsTable 6-9System I/O AddressesI/O Address (hex) System Function (shipping configuration)0x00000000-0x00

SpecificationsMaintenance and Service Guide 6–15I/O Address (hex) System Function (shipping configuration)0x000001F0-0x000001F7 Primary IDE Channel0x0

6–16 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0x00000C6F-0x00000C6F System board resources

SpecificationsMaintenance and Service Guide 6–17Table 6-10System Memory MapMemory Map Address (hex) System Function (shipping configuration)0xD4100000

6–18 Maintenance and Service GuideSpecificationsMemory Map Address (hex) System Function (shipping configuration)0xF2C00000-0xF6BFFFFF Texas Instrumen

1–14 Maintenance and Service GuideProduct Description3 Media button If QuickPlay is not installed and the computer is On, the media button opens the

Maintenance and Service Guide A–1AScrew ListingThis appendix provides specification and reference information for the screws used in the computer. All

A–2 Maintenance and Service GuideScrew ListingBlack Phillips PM2.0×5.0 Captive Screw LocationsTable A-2Black Phillips PM2.0×5.0 Captive ScrewColor Qty

Screw ListingMaintenance and Service Guide A–3Black Phillips PM2.5×5.0 Screw LocationsTable A-3Black Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadH

A–4 Maintenance and Service GuideScrew ListingBlack Phillips PM2.5×5.0 Screw LocationsTable A-3Black Phillips PM2.5×5.0 Screw (Continued)Color Qty. Le

Screw ListingMaintenance and Service Guide A–5Black Phillips PM2.5×5.0 Screw LocationsTable A-3Black Phillips PM2.5×5.0 Screw (Continued)Color Qty. Le

A–6 Maintenance and Service GuideScrew ListingBlack Phillips PM2.5×5.0 Screw LocationsTable A-3Black Phillips PM2.5×5.0 Screw (Continued)-Color Qty. L

Screw ListingMaintenance and Service Guide A–7Black Phillips PM2.5×5.0 Screw LocationTable A-3Black Phillips PM2.5×5.0 Screw (Continued)Color Qty. Len

A–8 Maintenance and Service GuideScrew ListingBlack Phillips PM2.5×5.0 Screw LocationsTable A-3Black Phillips PM2.5×5.0 Screw (Continued)Color Qty. Le

Screw ListingMaintenance and Service Guide A–9Black Phillips PM2.5×5.0 Screw LocationsTable A-3Black Phillips PM2.5×5.0 Screw (Continued)Color Qty. Le

A–10 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable A-4Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthBl

Product DescriptionMaintenance and Service Guide 1–15The computer TouchPad components are shown below and described in Table 1-6.TouchPad Components

Screw ListingMaintenance and Service Guide A–11Phillips PM2.0×3.0 Screw LocationsTable A-4Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length Thread

A–12 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable A-4Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–13Phillips PM2.0×3.0 Screw LocationsTable A-4Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length Thread

A–14 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable A-4Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–15Phillips PM2.0×3.0 Screw LocationsTable A-4Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length Thread

A–16 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationTable A-5Phillips PM2.5×7.0 ScrewColor Qty. Length ThreadHead WidthBla

Screw ListingMaintenance and Service Guide A–17Phillips PM2.5×7.0 Screw LocationsTable A-5Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread

A–18 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable A-5Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–19Phillips PM2.5×7.0 Screw LocationsTable A-5Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread

A–20 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationTable A-5Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length ThreadH

1–16 Maintenance and Service GuideProduct DescriptionTable 1-6TouchPad ComponentsItem Component Function1 TouchPad light Blue: TouchPad is enabled.Amb

Screw ListingMaintenance and Service Guide A–21Phillips PM2.5×9.0 Screw LocationsTable A-6Phillips PM2.5×9.0 ScrewColor Qty. Length ThreadHead WidthBl

A–22 Maintenance and Service GuideScrew ListingPhillips PM2.5×9.0 Screw LocationTable A-6Phillips PM2.5×9.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide A–23Phillips PM2.5×9.0 Screw LocationsTable A-6Phillips PM2.5×9.0 Screw (Continued)Color Qty. Length Thread

A–24 Maintenance and Service GuideScrew ListingPhillips PM2.5×9.0 Screw LocationTable A-6Phillips PM2.5×9.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide A–25Silver Phillips PM2.5×5.0 Screw LocationTable A-7Silver Phillips PM2.5×5.0 ScrewColor Qty. Length Threa

A–26 Maintenance and Service GuideScrew ListingSilver Phillips PM2.5×5.0 Screw LocationTable A-7Silver Phillips PM2.5×5.0 Screw (Continued)Color Qty.

Screw ListingMaintenance and Service Guide A–27Silver Phillips PM2.5×5.0 Screw LocationTable A-7Silver Phillips PM2.5×5.0 Screw (Continued)Color Qty.

A–28 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable A-8Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBl

Screw ListingMaintenance and Service Guide A–29Phillips PM2.0×4.0 Screw LocationsTable A-8Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

A–30 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable A-8Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Product DescriptionMaintenance and Service Guide 1–17The external components on the bottom of the computer are shown below and described in Table 1-7.

Screw ListingMaintenance and Service Guide A–31Phillips PM2.0×4.0 Screw LocationsTable A-8Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

A–32 Maintenance and Service GuideScrew ListingPhillips PM2.0×2.0 Screw LocationsTable A-9Phillips PM2.0×2.0 ScrewColor Qty. Length ThreadHead WidthSi

Screw ListingMaintenance and Service Guide A–33Phillips PM2.5×4.0 Screw LocationsTable A-10Phillips PM2.5×4.0 ScrewColor Qty. Length ThreadHead WidthB

A–34 Maintenance and Service GuideScrew ListingPhillips PM2.0×8.0 Screw LocationsTable A-11Phillips PM2.0×8.0 ScrewColor Qty. Length ThreadHead WidthB

Screw ListingMaintenance and Service Guide A–35Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw LocationsTable A-12Phillips PM2.0×13.0 Spring-Loaded S

A–36 Maintenance and Service GuideScrew ListingPhillips PM2.0×13.0 Spring-Loaded Shoulder Screw LocationsTable A-12Phillips PM2.0×13.0 Spring-Loaded S

Screw ListingMaintenance and Service Guide A–37Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw LocationTable A-13Phillips PM2.0×9.0 Spring-Loaded Shou

A–38 Maintenance and Service GuideScrew ListingPhillips PM2.0×9.0 Spring-Loaded Shoulder Screw LocationTable A-13Phillips PM2.0×9.0 Spring-Loaded Shou

Maintenance and Service Guide B–1BBackup and Recovery inWindows XPRecovering System InformationTools provided by the operating system and PC Recovery

B–2 Maintenance and Service GuideBackup and Recovery in Windows XPBacking Up Your InformationWhen to Back Up On a regularly scheduled basis✎Set remin

1–18 Maintenance and Service GuideProduct Description5 vents (4) Enable airflow to cool internal components.✎The computer fan starts up automatically

Backup and Recovery in Windows XPMaintenance and Service Guide B–3Using System Restore PointsWhen you back up your system, you are creating a system r

B–4 Maintenance and Service GuideBackup and Recovery in Windows XPRestoring to a Previous Date and TimeTo revert to a restore point (created at a prev

Backup and Recovery in Windows XPMaintenance and Service Guide B–5 Number each disc before inserting it into the computer optical drive. If necessar

B–6 Maintenance and Service GuideBackup and Recovery in Windows XPReinstalling Software Programs and DriversIf a program or driver preinstalled at the

Backup and Recovery in Windows XPMaintenance and Service Guide B–72. Select Start > All Programs > System Recovery > Application and Driver R

B–8 Maintenance and Service GuideBackup and Recovery in Windows XPRecovering from the Recovery DiscsTo restore the system from the recovery discs:1. B

Backup and Recovery in Windows XPMaintenance and Service Guide B–9If you want to perform a destructive recovery:✎A destructive recovery formats the ha

B–10 Maintenance and Service GuideBackup and Recovery in Windows XP4. Click OK.5. At the System Recovery screen, click Advanced Options.6. Select Dele

Maintenance and Service Guide C–1CBackup and Recovery inWindows VistaRecovering System InformationTools provided by the operating system and Recovery

C–2 Maintenance and Service GuideBackup and Recovery in Windows VistaBacking up Your InformationWhen to Back Up On a regularly scheduled basis.✎Set r

Product DescriptionMaintenance and Service Guide 1–191. 5 D e s i g n O ve r v i ewThis section presents a design overview of key parts and features

Backup and Recovery in Windows VistaMaintenance and Service Guide C–3Using System Restore PointsWhen you back up your system, you are creating a syste

C–4 Maintenance and Service GuideBackup and Recovery in Windows VistaRestoring to a Previous Date and TimeTo revert to a restore point (created at a p

Backup and Recovery in Windows VistaMaintenance and Service Guide C–5 If necessary, you can exit the program before you have finished creating the re

C–6 Maintenance and Service GuideBackup and Recovery in Windows Vista In all cases, if a program has been deleted from your computer, the reinstallat

Backup and Recovery in Windows VistaMaintenance and Service Guide C–7Performing a RecoveryRecovery Manager software allows you to repair or restore th

C–8 Maintenance and Service GuideBackup and Recovery in Windows Vista❏ Restart the computer and press f11 while the “Press <F11> for recovery” m

Backup and Recovery in Windows VistaMaintenance and Service Guide C–9Updating Reinstalled SoftwareAfter you perform a system recovery, connect to the

Maintenance and Service Guide D–1DDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

D–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Display Component RecyclingMaintenance and Service Guide D–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

D–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Display Component RecyclingMaintenance and Service Guide D–54. Disconnect all LCD panel cables 1 from the display inverter board and remove the invert

D–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the LCD panel to the display enclosure.6. Remove the LC

Display Component RecyclingMaintenance and Service Guide D–77. Turn the LCD panel upside down.8. Remove all screws that secure the LCD panel frame to

D–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the

Display Component RecyclingMaintenance and Service Guide D–911. Remove the screws 1 that secure the backlight cover to the LCD panel.12. Lift the top

D–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the LCD panel right-side up.15. Remove the backlight cables 1 from the clip 2 in

Display Component RecyclingMaintenance and Service Guide D–1116. Turn the LCD panel upside down.17. Remove the backlight frame from the LCD panel.Remo

D–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Display Component RecyclingMaintenance and Service Guide D–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure

2–2 Maintenance and Service GuideTroubleshootingUsing the Setup UtilityChanging the Language of the Setup UtilityThe following procedure explains how

D–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel24. Recycle the backlight and LCD panel.

Maintenance and Service Guide E–1EConnector Pin AssignmentsTable E-1Universal Serial BusPin Signal Pin Signal1 +5 VDC 3 Data +2 Data – 4 Ground

E–2 Maintenance and Service GuideConnector Pin AssignmentsTable E-2RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Connector Pin AssignmentsMaintenance and Service Guide E–3Table E-3S-Video-OutPin Signal Pin Signal1 TV-Ground 5 TV-CD2 TV-CVBS 6 TV-Ground3 TV-Ground

E–4 Maintenance and Service GuideConnector Pin AssignmentsTable E-4External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Connector Pin AssignmentsMaintenance and Service Guide E–5Table E-5RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused

E–6 Maintenance and Service GuideConnector Pin AssignmentsTable E-6Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Maintenance and Service Guide F–1FPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

F–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries or regio

Power Cord Set RequirementsMaintenance and Service Guide F–3Country/Region-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region

TroubleshootingMaintenance and Service Guide 2–3Navigating and Selecting in the Setup UtilityBecause the Setup Utility is not Windows-based, it does n

F–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KEMA 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Maintenance and Service Guide Index–1Index1394 port 1–10AAC adapter, spare part numbers 3–24, 3–29analog TV tuner, spare part number 3–24, 3–28arrow k

Index–2 Maintenance and Service GuideIndexkeyboard 1–11left-side 1–9rear 1–9right-side 1–8top 1–13, 1–15composite S-Video and audio input cable, spare

IndexMaintenance and Service Guide Index–3docking device, spare part number 3–24, 3–33docking device, troubleshooting 2–26drives, preventing damage 4–

Index–4 Maintenance and Service GuideIndexnonfunctioning keyboard 2–36nonfunctioning pointing device 2–37fn key 1–12front components 1–7function keys

IndexMaintenance and Service Guide Index–5Memory Reader light 1–10microphone jacklocation 1–7pin assignments D–6microphone, removal 5–41Mini Card comp

Index–6 Maintenance and Service GuideIndexpower cordset requirements E–2spare part numbers 3–26, 3–27power management features 1–6power, troubleshooti

IndexMaintenance and Service Guide Index–7DVD/CD-RW Combo Drive 6–7DVD±RW/R and CD-RW Combo Drive 6–9hard drive 6–4I/O addresses 6–14interrupts 6–12op

Index–8 Maintenance and Service GuideIndexUUniversal Serial Bus (USB) connectorlocation 1–8, 1–10pin assignments D–1unknown password 1–5USB boardremov

Safety warning noticeÅWARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly o

2–4 Maintenance and Service GuideTroubleshootingRestoring Default Settings in the Setup UtilityThe following procedure explains how to restore the Set

TroubleshootingMaintenance and Service Guide 2–5Using Advanced Setup Utility FeaturesThis guide describes the Setup Utility features recommended for a

2–6 Maintenance and Service GuideTroubleshootingClosing the Setup UtilityYou can close the Setup Utility with or without saving changes. To close the

TroubleshootingMaintenance and Service Guide 2–7Main MenuSecurity MenuTable 2-1Main MenuSelect To Do ThisSystem Information View and change the syste

2–8 Maintenance and Service GuideTroubleshootingSystem Configuration MenuTable 2-3System Configuration MenuSelect To Do ThisLanguage Support Change th

TroubleshootingMaintenance and Service Guide 2–9Diagnostics Menu2.2 Setup Utility in Windows VistaThe Setup Utility is a ROM-based information and cus

2–10 Maintenance and Service GuideTroubleshootingUsing the Setup UtilityChanging the Language of the Setup UtilityThe following procedure explains how

TroubleshootingMaintenance and Service Guide 2–11Displaying System InformationThe following procedure explains how to display system information in th

2–12 Maintenance and Service GuideTroubleshootingUsing Advanced Setup Utility FeaturesThis guide describes the Setup Utility features recommended for

TroubleshootingMaintenance and Service Guide 2–13Closing the Setup UtilityYou can close the Setup Utility with or without saving changes. To close th

Maintenance and Service Guide vContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21.2

2–14 Maintenance and Service GuideTroubleshootingSetup Utility MenusThe menu tables in this section provide an overview of Setup Utility options.✎Some

TroubleshootingMaintenance and Service Guide 2–15System Configuration MenuTable 2-7System Configuration MenuSelect To Do ThisLanguage Support Change t

2–16 Maintenance and Service GuideTroubleshootingDiagnostics MenuTable 2-8Diagnostics MenuSelect To Do ThisHard Disk Self Test Run a comprehensive sel

TroubleshootingMaintenance and Service Guide 2–172.3 Troubleshooting FlowchartsTable 2-9Troubleshooting Flowcharts OverviewFlowchart Description2.1 “F

2–18 Maintenance and Service GuideTroubleshootingFlowchart Description2.14 “Flowchart 2.14—No OS Loading, Optical Drive”2.15 “Flowchart 2.15—No Audio,

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the docking device and at the AC outlet.2

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

vi Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Com

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device (if applicable)YNReseat power cord in docking device andp

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

TroubleshootingMaintenance and Service Guide 2–31Flowchart 2.13—No OS Loading, Diskette DriveReplace the following components individually, retesting

2–32 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

TroubleshootingMaintenance and Service Guide 2–33Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio

ContentsMaintenance and Service Guide vii5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2–34 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

TroubleshootingMaintenance and Service Guide 2–35Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

2–36 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNKeyboardoperatingproperly?Keyboardnot operating properly.Exte

TroubleshootingMaintenance and Service Guide 2–37Flowchart 2.19—Nonfunctioning Pointing DeviceYNPointing devicenot operatingproperly.Externaldevicewor

2–38 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer Major ComponentsComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 14.0-inch,

3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

viii Maintenance and Service GuideContents6 SpecificationsAScrew ListingB Backup and Recovery in Windows XPC Backup and Recovery in Windows VistaD Dis

3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

3–12 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

3–14 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Maintenance and Service Guide 1–11Product DescriptionThe Compaq Presario V3000 Notebook PC offers advanced modularity, Intel® Core™ Duo, Core Solo, an

3–16 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–17Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.3 Display Assembly ComponentsDisplay Assembly Components

Illustrated Parts CatalogMaintenance and Service Guide 3–19Table 3-2Display Assembly ComponentsSpare Part Number InformationItem DescriptionSpare Part

3–20 Maintenance and Service GuideIllustrated Parts Catalog3.4 Mass Storage DevicesMass Storage Devices

Illustrated Parts CatalogMaintenance and Service Guide 3–21Table 3-3Mass Storage DevicesSpare Part Number InformationItem DescriptionSpare Part Number

3–22 Maintenance and Service GuideIllustrated Parts Catalog3.5 Plastics KitPlastics Kit ContentsTable 3-4Plastics KitSpare Part Number InformationItem

Illustrated Parts CatalogMaintenance and Service Guide 3–233.6 Cable KitCable Kit ContentsTable 3-5Cable KitSpare Part Number InformationItem Descript

3–24 Maintenance and Service GuideIllustrated Parts Catalog3.7 MiscellaneousTable 3-6Spare Parts: Miscellaneous (not illustrated)DescriptionSpare Part

Illustrated Parts CatalogMaintenance and Service Guide 3–25TV tuner antenna 439131-001Remote control, ExpressCard (EMEA) 439254-001Carrying case 41816

1–2 Maintenance and Service GuideProduct Description1.1 Fe a t u r e s The following processors are available, varying by computer model:❏ Intel Core

3–26 Maintenance and Service GuideIllustrated Parts CatalogPower cordsFor use in:Australia and New Zealand 383496-011Belgium, Europe, Finland, France,

Illustrated Parts CatalogMaintenance and Service Guide 3–273.8 Sequential Part Number ListingTable 3-7Spare Parts: Sequential Part Number ListingSpare

3–28 Maintenance and Service GuideIllustrated Parts Catalog407313-001 HP Remote Control407940-001 RF input adapter cable407941-001 Analog TV tuner4084

Illustrated Parts CatalogMaintenance and Service Guide 3–29Spare Part Number Description409497-001 802.11a/b/g WLAN Mini Card module for use with comp

3–30 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description4170356-001 PM/G72M-V system board for use with full-featured

Illustrated Parts CatalogMaintenance and Service Guide 3–31Spare Part Number Description417056-001 5400-rpm, 60-GB hard drive (includes frame and conn

3–32 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description417069-101 Keyboard for use with computer models using AMD pro

Illustrated Parts CatalogMaintenance and Service Guide 3–33Spare Part Number Description417092-001 Wireless switch board (includes wireless switch boa

3–34 Maintenance and Service GuideIllustrated Parts CatalogSpare Part Number Description430459-001 Display panel430460-001 5400-rpm, 40-GB hard drive

Illustrated Parts CatalogMaintenance and Service Guide 3–35Spare Part Number Description431845-001 AMD Turion ML-50 1.60-GHz processor (includes therm