HP Value 2D Wireless Scanner User Manual download pdf (Page 40)

A Technical support

Online technical support

For the online access to technical support information, self-solve tools, online assistance, community forums

or IT experts, broad multivendor knowledge base, monitoring and diagnostic tools, go to

http://www.hp.com/support.

Preparing to call technical support

If you can not solve a problem, you may need to call technical support. Have the following information

available when you call:

●

If the product is connected to an HP POS computer, provide the serial number of the POS computer

●

Purchase date on invoice

●

The spares part number located on the product

●

Condition under which the problem occurred

●

Error messages received

●

Hardware configuration

●

Hardware and software you are using

34 Appendix A Technical support

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HP Value 2D Wireless Scanner User Manual Page 40