HP EliteDesk 800 65W G4 Base Model Desktop Mini PC User Manual download pdf (Page 79)

Sound from headphones is not clear or mued.

Cause Solution

Headphones are plugged into the rear audio output connector.

The rear audio output connector is for powered audio devices and

is not designed for headphone use.

Plug the headphones into the headphone connector on the front

of the computer.

Computer appears to be locked up while recording audio.

Cause Solution

The hard disk may be full. Before recording, make sure there is enough free space on the

hard disk. You can also try recording the audio le in a

compressed format.

Line-in jack is not functioning properly.

Cause Solution

Jack has been recongured in the audio driver or application

software.

In the audio driver or application software, recongure the jack or

set the jack to its default value.

There is no sound or sound volume is too low.

Cause Solution

The application is set to use a dierent audio device than

speakers.

Some graphics cards support audio over the DisplayPort

connection (if applicable), so multiple audio devices may be listed

in Device Manager. Make sure the correct device is being used.

To access Device Manager in Windows 10, type device

manager in the taskbar search box, and then select Device

Manager from the list of applications.

Some applications can select which audio output device is used. Make sure the application has selected the correct audio device.

The operating system controls may be set to use a dierent audio

device as the default output device than what is expected.

Set the operating system to use the correct audio device.

Solving printer problems

If you encounter printer problems, see the documentation that came with the printer and to the common

causes and solutions listed in the following table.

Printer will not print.

Cause Solution

Printer is not turned on and online. Turn the printer on and make sure it is online.

The correct printer drivers for the application are not installed. 1. Install the correct printer driver for the application.

2. Try printing using the MS-DOS command:

DIR C:\ > [printer port]

Solving printer problems 71

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HP EliteDesk 800 65W G4 Base Model Desktop Mini PC User Manual Page 79