HP Tablet Compaq Tablet PC User Manual Page 56
- Page / 201
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
2–28 Maintenance and Service Guide
Troubleshooting
Flowchart 2.20—No Network/Modem
Connection
Y
Disconnect all
power from
the tablet PC
and open.
No network
or modem
connection.
N
Done
Digital
line?
Network
or modem jack
active?
Replace jack
or have jack
activated.
Connect
to nondigital
line.
NIC/modem
configured
in OS?
Reload
drivers and
reconfigure.
Reseat NIC/modem
(if applicable).
Replace NIC/modem
(if applicable).
Replace
system
board.
Done
N
N
N
N
Y
Y
Y
Y
Network
or modem
connection
working?
Network
or modem
connection
working?
- Maintenance and Service 1
- Maintenance and Service Guide 2
- HP Compaq tc4200 Tablet PC 2
- First Edition: December 2006 2
- Contents 3
- 4 Illustrated Parts Catalog 4
- 7 Specifications 6
- A Connector Pin Assignments 6
- B Screw Listing 6
- C Power Cord Set Requirements 6
- Product Description 7
- 1.1 Features 8
- 1.2 Resetting the Tablet PC 10
- 1.3 Power Management 11
- 1.4 External Components 12
- (Continued) 13
- Right-Side Components 14
- Table 1-2 15
- Table 1-3 16
- Left-Side Components 16
- Rear Panel Components 18
- Table 1-4 19
- Standard Keyboard Components 20
- Table 1-5 21
- Table 1-6 22
- Top Components 23
- Display Components 24
- Table 1-7 25
- Bottom Components 26
- Table 1-8 27
- 1.5 Design Overview 28
- Troubleshooting 29
- Accessing Computer Setup 30
- Selecting from the File Menu 31
- Table 2-2 32
- Security Menu 32
- Selecting from the Tools Menu 33
- Table 2-4 34
- Advanced Menu 34
- Table 2-5 35
- “Flowchart 41
- 2.4—No Power 41
- Part 3.” 41
- 2.7—No Video 42
- Part 2.” 42
- (if applicable) 44
- 2.11—No OS 48
- Loading 48
- Hard Drive, Part 2.” 48
- ■ Diskette drive 49
- ■ System board 49
- 2.15—No Audio 52
- Part 1.” 52
- Operating System 53
- (OS) Loading.” 53
- Connection 56
- Software Update and 57
- Recovery 57
- Software Update and Recovery 58
- Software Updates and the 59
- HP Web Site 59
- Installing a BIOS Update 60
- Recovering the BIOS 61
- B on the notebook 62
- Illustrated Parts Catalog 63
- Tablet PC Major Components 64
- Table 4-1 65
- PC Major Components 66
- 4.3 Miscellaneous Plastics/ 74
- Hardware Kit 74
- 4.4 Miscellaneous Cable Kit 75
- Table 4-4 76
- Table 4-5 78
- Removal and Replacement 83
- Preliminaries 83
- 5.2 Service Considerations 84
- 5.3 Preventing Damage to 85
- Removable Drives 85
- Precautions 87
- 5.6 Workstation Precautions 88
- 5.7 Grounding Equipment and 89
- Procedures 91
- 6.1 Serial Number 92
- Disassembly Sequence Chart 93
- Disassembly 95
- Removing the Battery Pack 96
- 6.4 Hard Drive 97
- Removing the Hard Drive Cover 98
- 6. Remove the hard drive 99
- Removing the Hard Drive Frame 100
- 6.5 Tablet PC Feet 101
- 6.6 Bluetooth Module 102
- Removing the Bluetooth Module 103
- 6.7 External Memory Module 104
- Removing the Memory Module 106
- 6.8 TPM Security Card 107
- 6.9 Keyboard Cover 108
- Releasing the Keyboard Cover 109
- Removing the Keyboard Cover 110
- 6.10 Keyboard 111
- 4. Remove the following: 112
- 1 Three T8M2.0×9.0 screws 112
- 2 One T8M2.0×5.0 screw 112
- Removing the Keyboard 114
- 6.11 Fan 115
- 6.12 Heat Sink 116
- Removing the Heat Sink 117
- Thermal Paste Locations 118
- 6.13 Processor 119
- Removing the Processor 120
- 6.14 Internal Memory Module 121
- Mini PCI Communications Card 123
- Spare Part Number Information 123
- 6.16 Button Board 125
- 7. Remove the button board 2 127
- 6.17 Display Assembly 128
- Removing the Display Screws 132
- Removing the Display Assembly 133
- 6.18 Top Cover 134
- Removing the Top Cover 137
- 6.19 TouchPad 138
- Removing the TouchPad Bracket 140
- Removing the TouchPad 141
- 6.20 Speaker 142
- Removing the Speaker 143
- 6.21 Infrared Board 144
- Removing the Infrared Board 145
- 6.22 System Board 146
- Removing the System Board 148
- 6.23 Modem Board 149
- Removing the Modem Board 150
- 6.24 RTC Battery 151
- Removing the RTC Battery 152
- Specifications 153
- Table 7-1 154
- Tablet PC 154
- Table 7-2 155
- 12.1-inch, XGA, TFT Display 155
- Table 7-3 156
- Hard Drives 156
- Table 7-4 157
- Table 7-5 158
- System DMA 158
- Table 7-6 159
- System Interrupts 159
- Table 7-7 161
- System I/O Addresses 161
- Table 7-8 164
- System Memory Map 164
- Connector Pin Assignments 165
- Table A-2 166
- Audio-In (Microphone) 166
- Table A-3 166
- Universal Serial Bus 166
- Table A-4 167
- External Monitor 167
- Table A-5 168
- RJ-11 (Modem) 168
- Table A-6 169
- RJ-45 (Network) 169
- Table A-7 170
- S-Video-Out 170
- Screw Listing 171
- Table C-1 172
- Phillips PM2.0×5.0 Screw 172
- (Continued) 173
- Table C-2 174
- Table C-3 174
- Phillips PM3.0×4.0 Screw 174
- Table C-4 175
- Phillips PM1.5×3.5 Screw 175
- Table C-5 176
- Torx T8M2.0×18.0 Screw 176
- Table C-6 180
- Torx T8M2.0×9.0 Screw 180
- Table C-7 181
- Torx T8M2.0×7.5 Screw 181
- Phillips PM2.5×7.0 Screw 184
- Table C-8 184
- Table C-9 185
- Torx T8M2.0×5.0 Screw 185
- Table C-10 188
- Continued) 189
- Table C-11 190
- Power Cord Set Requirements 191
- General Requirements 192
- Country-Specific Requirements 193
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