HP Tablet Compaq Tablet PC User Manual Page 53
- Page / 201
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
Maintenance and Service Guide 2–25
Flowchart 2.17—Nonfunctioning Device
Done
Any physical
device detected?
Y
N
Unplug the nonfunctioning device from the tablet PC
and inspect cables and plugs for bent or broken pins
or other damage.
Reseat
device.
Clear
CMOS.
Done
Fix or
replace
broken item.
Nonfunctioning
device.
Reattach device.
Close tablet PC,
plug in power,
and reboot.
Device
boots
properly?
Go to
“Flowchart
2.9—No
Operating System
(OS) Loading.”
Device
boots
properly?
Replace hard drive.
Replace diskette
drive.
Replace NIC.
If integrated NIC,
replace system
board.
Y
N
Y
N
- Maintenance and Service 1
- Maintenance and Service Guide 2
- HP Compaq tc4200 Tablet PC 2
- First Edition: December 2006 2
- Contents 3
- 4 Illustrated Parts Catalog 4
- 7 Specifications 6
- A Connector Pin Assignments 6
- B Screw Listing 6
- C Power Cord Set Requirements 6
- Product Description 7
- 1.1 Features 8
- 1.2 Resetting the Tablet PC 10
- 1.3 Power Management 11
- 1.4 External Components 12
- (Continued) 13
- Right-Side Components 14
- Table 1-2 15
- Table 1-3 16
- Left-Side Components 16
- Rear Panel Components 18
- Table 1-4 19
- Standard Keyboard Components 20
- Table 1-5 21
- Table 1-6 22
- Top Components 23
- Display Components 24
- Table 1-7 25
- Bottom Components 26
- Table 1-8 27
- 1.5 Design Overview 28
- Troubleshooting 29
- Accessing Computer Setup 30
- Selecting from the File Menu 31
- Table 2-2 32
- Security Menu 32
- Selecting from the Tools Menu 33
- Table 2-4 34
- Advanced Menu 34
- Table 2-5 35
- “Flowchart 41
- 2.4—No Power 41
- Part 3.” 41
- 2.7—No Video 42
- Part 2.” 42
- (if applicable) 44
- 2.11—No OS 48
- Loading 48
- Hard Drive, Part 2.” 48
- ■ Diskette drive 49
- ■ System board 49
- 2.15—No Audio 52
- Part 1.” 52
- Operating System 53
- (OS) Loading.” 53
- Connection 56
- Software Update and 57
- Recovery 57
- Software Update and Recovery 58
- Software Updates and the 59
- HP Web Site 59
- Installing a BIOS Update 60
- Recovering the BIOS 61
- B on the notebook 62
- Illustrated Parts Catalog 63
- Tablet PC Major Components 64
- Table 4-1 65
- PC Major Components 66
- 4.3 Miscellaneous Plastics/ 74
- Hardware Kit 74
- 4.4 Miscellaneous Cable Kit 75
- Table 4-4 76
- Table 4-5 78
- Removal and Replacement 83
- Preliminaries 83
- 5.2 Service Considerations 84
- 5.3 Preventing Damage to 85
- Removable Drives 85
- Precautions 87
- 5.6 Workstation Precautions 88
- 5.7 Grounding Equipment and 89
- Procedures 91
- 6.1 Serial Number 92
- Disassembly Sequence Chart 93
- Disassembly 95
- Removing the Battery Pack 96
- 6.4 Hard Drive 97
- Removing the Hard Drive Cover 98
- 6. Remove the hard drive 99
- Removing the Hard Drive Frame 100
- 6.5 Tablet PC Feet 101
- 6.6 Bluetooth Module 102
- Removing the Bluetooth Module 103
- 6.7 External Memory Module 104
- Removing the Memory Module 106
- 6.8 TPM Security Card 107
- 6.9 Keyboard Cover 108
- Releasing the Keyboard Cover 109
- Removing the Keyboard Cover 110
- 6.10 Keyboard 111
- 4. Remove the following: 112
- 1 Three T8M2.0×9.0 screws 112
- 2 One T8M2.0×5.0 screw 112
- Removing the Keyboard 114
- 6.11 Fan 115
- 6.12 Heat Sink 116
- Removing the Heat Sink 117
- Thermal Paste Locations 118
- 6.13 Processor 119
- Removing the Processor 120
- 6.14 Internal Memory Module 121
- Mini PCI Communications Card 123
- Spare Part Number Information 123
- 6.16 Button Board 125
- 7. Remove the button board 2 127
- 6.17 Display Assembly 128
- Removing the Display Screws 132
- Removing the Display Assembly 133
- 6.18 Top Cover 134
- Removing the Top Cover 137
- 6.19 TouchPad 138
- Removing the TouchPad Bracket 140
- Removing the TouchPad 141
- 6.20 Speaker 142
- Removing the Speaker 143
- 6.21 Infrared Board 144
- Removing the Infrared Board 145
- 6.22 System Board 146
- Removing the System Board 148
- 6.23 Modem Board 149
- Removing the Modem Board 150
- 6.24 RTC Battery 151
- Removing the RTC Battery 152
- Specifications 153
- Table 7-1 154
- Tablet PC 154
- Table 7-2 155
- 12.1-inch, XGA, TFT Display 155
- Table 7-3 156
- Hard Drives 156
- Table 7-4 157
- Table 7-5 158
- System DMA 158
- Table 7-6 159
- System Interrupts 159
- Table 7-7 161
- System I/O Addresses 161
- Table 7-8 164
- System Memory Map 164
- Connector Pin Assignments 165
- Table A-2 166
- Audio-In (Microphone) 166
- Table A-3 166
- Universal Serial Bus 166
- Table A-4 167
- External Monitor 167
- Table A-5 168
- RJ-11 (Modem) 168
- Table A-6 169
- RJ-45 (Network) 169
- Table A-7 170
- S-Video-Out 170
- Screw Listing 171
- Table C-1 172
- Phillips PM2.0×5.0 Screw 172
- (Continued) 173
- Table C-2 174
- Table C-3 174
- Phillips PM3.0×4.0 Screw 174
- Table C-4 175
- Phillips PM1.5×3.5 Screw 175
- Table C-5 176
- Torx T8M2.0×18.0 Screw 176
- Table C-6 180
- Torx T8M2.0×9.0 Screw 180
- Table C-7 181
- Torx T8M2.0×7.5 Screw 181
- Phillips PM2.5×7.0 Screw 184
- Table C-8 184
- Table C-9 185
- Torx T8M2.0×5.0 Screw 185
- Table C-10 188
- Continued) 189
- Table C-11 190
- Power Cord Set Requirements 191
- General Requirements 192
- Country-Specific Requirements 193
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