HP Tablet Compaq Tablet PC User Manual

Maintenance and Service GuideHP Compaq tc4200 Tablet PCDocument Part Number: 440232-001October 2006This guide is a troubleshooting reference used for

1–4 Maintenance and Service GuideProduct Description1.2 Resetting the Tablet PCIf the tablet PC you are servicing has an unknown password, follow thes

6–10 Maintenance and Service GuideRemoval and Replacement Procedures7. Remove the four PM3.0×4.0 screws 1 that secure the hard drive frame to the hard

Removal and Replacement ProceduresMaintenance and Service Guide 6–116.5 Tablet PC FeetThe tablet PC feet are adhesive-backed rubber pads. The feet are

6–12 Maintenance and Service GuideRemoval and Replacement Procedures6.6 Bluetooth Module1. Prepare the tablet PC for disassembly (Section 6.3).2. Remo

Removal and Replacement ProceduresMaintenance and Service Guide 6–136. Slide the Bluetooth module out of the tablet PC 1.7. Disconnect the Bluetooth m

6–14 Maintenance and Service GuideRemoval and Replacement Procedures6.7 External Memory Module1. Prepare the tablet PC for disassembly (refer to Secti

Removal and Replacement ProceduresMaintenance and Service Guide 6–153. Remove the two PM2.0×5.0 screws 1 that secure the memory module compartment cov

6–16 Maintenance and Service GuideRemoval and Replacement Procedures5. Spread the retaining tabs 1 on each side of the memory module socket to release

Removal and Replacement ProceduresMaintenance and Service Guide 6–176.8 TPM Security Card1. Prepare the tablet PC for disassembly (Section 6.3).2. Rem

6–18 Maintenance and Service GuideRemoval and Replacement Procedures6.9 Keyboard Cover1. Prepare the tablet PC for disassembly (Section 6.3).2. Positi

Removal and Replacement ProceduresMaintenance and Service Guide 6–194. Turn the tablet PC right-side up with the front toward you.5. Open the tablet P

Product DescriptionMaintenance and Service Guide 1–51.3 Power ManagementThe tablet PC comes with power management features that extend battery operati

6–20 Maintenance and Service GuideRemoval and Replacement Procedures7. Swing the right edge of the keyboard cover forward until the cover disengages f

Removal and Replacement ProceduresMaintenance and Service Guide 6–216.10 Keyboard1. Prepare the tablet PC for disassembly (Section 6.3).2. Remove the

6–22 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the following:1 Three T8M2.0×9.0 screws2 One T8M2.0×5.0 screwRemoving th

Removal and Replacement ProceduresMaintenance and Service Guide 6–235. Turn the tablet PC right-side up with the front toward you.6. Open the tablet P

6–24 Maintenance and Service GuideRemoval and Replacement Procedures9. Lift the rear edge of the keyboard 1 until it disengages from the tablet PC.10.

Removal and Replacement ProceduresMaintenance and Service Guide 6–256.11 Fan1. Prepare the tablet PC for disassembly (Section 6.3).2. Remove the keybo

6–26 Maintenance and Service GuideRemoval and Replacement Procedures6.12 Heat Sink1. Prepare the tablet PC for disassembly (Section 6.3).2. Remove the

Removal and Replacement ProceduresMaintenance and Service Guide 6–276. Lift the right side of the heat sink 1 to disengage it from the processor.7. Sl

6–28 Maintenance and Service GuideRemoval and Replacement Procedures✎The thermal paste should be thoroughly cleaned from the surfaces of the heat sink

Removal and Replacement ProceduresMaintenance and Service Guide 6–296.13 Processor✎All processor spare part kits include thermal paste.1. Prepare the

1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the tablet PC are shown below and d

6–30 Maintenance and Service GuideRemoval and Replacement Procedures6. Use a flat-blade screwdriver to turn the processor locking screw one-quarter tu

Removal and Replacement ProceduresMaintenance and Service Guide 6–316.14 Internal Memory Module1. Prepare the tablet PC for disassembly (Section 6.3).

6–32 Maintenance and Service GuideRemoval and Replacement Procedures4. Spread the retaining tabs 1 on each side of the memory module socket to release

Removal and Replacement ProceduresMaintenance and Service Guide 6–336.15 Mini PCI Communications Card1. Prepare the tablet PC for disassembly (Section

6–34 Maintenance and Service GuideRemoval and Replacement Procedures✎Make note of which antenna cable is attached to which antenna clip on the Mini PC

Removal and Replacement ProceduresMaintenance and Service Guide 6–356.16 Button Board1. Prepare the tablet PC for disassembly (Section 6.3).2. Remove

6–36 Maintenance and Service GuideRemoval and Replacement Procedures4. Disconnect the button board cable 1 from the system board.5. Remove the silver

Removal and Replacement ProceduresMaintenance and Service Guide 6–376. Lift the left side of the button board 1 until it rests at angle.7. Remove the

6–38 Maintenance and Service GuideRemoval and Replacement Procedures6.17 Display Assembly1. Prepare the tablet PC for disassembly (Section 6.3).2. Rem

Removal and Replacement ProceduresMaintenance and Service Guide 6–396. Remove the two T8M2.0×18.0 screws 1 that secure the base enclosure cover to the

Product DescriptionMaintenance and Service Guide 1–73Battery light Amber: A battery pack is charging. Green: A battery pack is close to full charge

6–40 Maintenance and Service GuideRemoval and Replacement Procedures8. Disconnect the display cable from the system board.Disconnecting the Display Ca

Removal and Replacement ProceduresMaintenance and Service Guide 6–419. Turn the tablet PC right-side up with the front toward you.10. Open the tablet

6–42 Maintenance and Service GuideRemoval and Replacement Procedures14. Rotate the display clockwise 90 degrees 1.15. Remove the two T8M2.0×18.0 screw

Removal and Replacement ProceduresMaintenance and Service Guide 6–4316. Position the tablet PC with the rear panel toward you.17. Lift the display ass

6–44 Maintenance and Service GuideRemoval and Replacement Procedures6.18 Top Cover1. Prepare the tablet PC for disassembly (Section 6.3) and remove th

Removal and Replacement ProceduresMaintenance and Service Guide 6–453. Remove the seven T8M2.0×9.0 screws that secure the top cover to the base enclos

6–46 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the tablet PC right-side up with the front toward you.5. Remove the two T8

Removal and Replacement ProceduresMaintenance and Service Guide 6–477. Disconnect the TouchPad cable from the system board 1.8. Lift the rear edge of

6–48 Maintenance and Service GuideRemoval and Replacement Procedures6.19 TouchPad1. Prepare the tablet PC for disassembly (Section 6.3) and remove the

Removal and Replacement ProceduresMaintenance and Service Guide 6–493. Remove the four silver PM2.0×4.0 screws that secure the TouchPad bracket to the

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the tablet PC are shown below and described in Table

6–50 Maintenance and Service GuideRemoval and Replacement Procedures4. Lift the right side of the TouchPad bracket 1 until it rests at an angle.5. Sli

Removal and Replacement ProceduresMaintenance and Service Guide 6–516. Lift the right side of the TouchPad 1 until it rests at an angle.7. Slide the T

6–52 Maintenance and Service GuideRemoval and Replacement Procedures6.20 Speaker1. Prepare the tablet PC for disassembly (Section 6.3) and remove the

Removal and Replacement ProceduresMaintenance and Service Guide 6–532. Disconnect the speaker cable 1 from the system board and route the cable under

6–54 Maintenance and Service GuideRemoval and Replacement Procedures6.21 Infrared Board1. Prepare the tablet PC for disassembly (Section 6.3) and remo

Removal and Replacement ProceduresMaintenance and Service Guide 6–552. Release the ZIF connector to which the infrared board cable is connected and di

6–56 Maintenance and Service GuideRemoval and Replacement Procedures6.22 System Board✎When replacing the system board, ensure that the following compo

Removal and Replacement ProceduresMaintenance and Service Guide 6–572. Position the tablet PC with the front toward you.3. Remove the four T8M2.0×5.0

6–58 Maintenance and Service GuideRemoval and Replacement Procedures6. Lift the left side of the system board 1 until the hard drive connector 2 is cl

Removal and Replacement ProceduresMaintenance and Service Guide 6–596.23 Modem Board1. Prepare the tablet PC for disassembly (Section 6.3) and remove

Product DescriptionMaintenance and Service Guide 1–9Table 1-2Right-Side ComponentsItem Component Function1Audio-out (headphone) jackConnects an option

6–60 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the system board upside down with the front toward you.3. Disconnect the m

Removal and Replacement ProceduresMaintenance and Service Guide 6–616.24 RTC Battery1. Prepare the tablet PC for disassembly (Section 6.3) and remove

6–62 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the system board upside down with the left side toward you.3. Remove the R

Maintenance and Service Guide 7–17SpecificationsThis chapter provides physical and performance specifications.Table 7-1Tablet PCDimensions Metric U.S.

7–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%10% to 90%5% to 95%Maximum alt

SpecificationsMaintenance and Service Guide 7–3Table 7-212.1-inch, XGA, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0 in15.4

7–4 Maintenance and Service GuideSpecificationsTable 7-3Hard Drives80-GB* 60-GB* 40-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm102 g9.5 m

SpecificationsMaintenance and Service Guide 7–5Table 7-4Primary 6-cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight2.00 cm9.40 cm13.40 cm0.34

7–6 Maintenance and Service GuideSpecificationsTable 7-5System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not applica

SpecificationsMaintenance and Service Guide 7–7Table 7-6System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or Mi

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the tablet PC are shown below and described in Table

7–8 Maintenance and Service GuideSpecificationsIRQ11 Intel USB EHCI controller—24CDIntel USB UHCI controller—24C4Intel USB UHCI controller—24C7Intel P

SpecificationsMaintenance and Service Guide 7–9Table 7-7System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA co

7–10 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

SpecificationsMaintenance and Service Guide 7–11I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

7–12 Maintenance and Service GuideSpecificationsTable 7-8System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128 K

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 3 Ground2 Audi

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-5RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-6RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Product DescriptionMaintenance and Service Guide 1–113 Wireless button (select models only)Turns the wireless functionality of the WLAN or Bluetooth d

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-7S-Video-OutPin Signal Pin Signal1 S-VHS color (C) signal 5 TV-CD2 Composite video s

Maintenance and Service Guide B–1B Screw ListingThis appendix provides specification and reference information for the screws and screw locks used in

B–2 Maintenance and Service GuideScrew ListingPhillips M2.0×5.0 Screw LocationsTable C-1Phillips PM2.0×5.0 ScrewColor Qty. Length ThreadHead WidthBlac

Screw ListingMaintenance and Service Guide B–3Phillips M2.0×5.0 Screw LocationsTable C-1Phillips PM2.0×5.0 Screw (Continued)Color Qty. Length ThreadHe

B–4 Maintenance and Service GuideScrew ListingPhillips M2.5×13.0 and Phillips M3.0×4.0 Screw LocationsTable C-2Phillips PM2.5×13.0 Spring-Loaded Hard

Screw ListingMaintenance and Service Guide B–5Phillips M1.5×3.5 Screw LocationTable C-4Phillips PM1.5×3.5 ScrewColor Qty. Length ThreadHead WidthSilve

B–6 Maintenance and Service GuideScrew ListingTorx T8M2.0×18.0 Screw LocationsTable C-5Torx T8M2.0×18.0 ScrewColor Qty. Length ThreadHead WidthBlack 8

Screw ListingMaintenance and Service Guide B–7Torx T8M2.0×18.0 Screw LocationsTable C-5Torx T8M2.0×18.0 Screw (Continued)Color Qty. Length ThreadHead

B–8 Maintenance and Service GuideScrew ListingTorx T8M2.0×18.0 Screw LocationsTable C-5Torx T8M2.0×18.0 Screw (Continued)Color Qty. Length ThreadHead

Screw ListingMaintenance and Service Guide B–9Torx T8M2.0×18.0 Screw LocationsTable C-5Torx T8M2.0×18.0 Screw (Continued)Color Qty. Length ThreadHead

1–12 Maintenance and Service GuideProduct DescriptionThe external components on the rear panel of the tablet PC are shown below and described in Table

B–10 Maintenance and Service GuideScrew ListingTorx T8M2.0×9.0 Screw LocationsTable C-6Torx T8M2.0×9.0 ScrewColor Qty. Length ThreadHead WidthBlack 12

Screw ListingMaintenance and Service Guide B–11Torx T8M2.0×7.5 Screw LocationsTable C-7Torx T8M2.0×7.5 ScrewColor Qty. Length ThreadHead WidthSilver 6

B–12 Maintenance and Service GuideScrew ListingTorx T8M2.0×7.5 Screw LocationsTable C-7Torx T8M2.0×7.5 Screw (Continued)Color Qty. Length ThreadHead W

Screw ListingMaintenance and Service Guide B–13Torx T8M2.0×7.5 Screw LocationTable C-7Torx T8M2.0×7.5 Screw (Continued)Color Qty. Length ThreadHead Wi

B–14 Maintenance and Service GuideScrew ListingPhillips M2.5×7.0 Screw LocationsTable C-8Phillips PM2.5×7.0 ScrewColor Qty. Length ThreadHead WidthBla

Screw ListingMaintenance and Service Guide B–15Torx T8M2.0×5.0 Screw LocationTable C-9Torx T8M2.0×5.0 ScrewColor Qty. Length ThreadHead WidthBlack 8 5

B–16 Maintenance and Service GuideScrew ListingTorx T8M2.0×5.0 Screw LocationsTable C-9Torx T8M2.0×5.0 Screw (Continued)Color Qty. Length ThreadHead W

Screw ListingMaintenance and Service Guide B–17Torx T8M2.0×5.0 Screw LocationsTable C-9Torx T8M2.0×5.0 Screw (Continued)Color Qty. Length ThreadHead W

B–18 Maintenance and Service GuideScrew ListingSilver Phillips M2.0×4.0 Screw LocationsTable C-10Silver Phillips PM2.0×4.0 ScrewColor Qty. Length Thre

Screw ListingMaintenance and Service Guide B–19Silver Phillips M2.0×4.0 Screw LocationsTable C-10Silver Phillips PM2.0×4.0 Screw (Continued)Color Qty.

Product DescriptionMaintenance and Service Guide 1–13Table 1-4Rear Panel ComponentsItem Component Function1 USB port Connects USB 1.1- and 2.0-complia

B–20 Maintenance and Service GuideScrew ListingBlack Phillips M2.0×4.0 Screw LocationsTable C-11Black Phillips PM2.0×4.0 ScrewColor Qty. Length Thread

Maintenance and Service Guide C–1CPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

C–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Power Cord Set RequirementsMaintenance and Service Guide C–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region Accredi

C–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KEMA 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Maintenance and Service Guide Index–1IndexAadjustable notebook stand, spare part number 4–14, 4–17Advanced Docking Station, HP, spare part number 4–14

Index–2 Maintenance and Service GuideIndexcomponentsbottom 1–20display 1–18front 1–6keyboard 1–14left-side 1–10, 1–12rear 1–10, 1–12right-side 1–8top

IndexMaintenance and Service Guide Index–3no OS loading from diskette drive 2–21no OS loading from hard drive 2–18, 2–19, 2–20no OS loading from optic

Index–4 Maintenance and Service GuideIndexkeypad keys 1–15LLabel Kit, spare part number 4–14, 4–20LED board cable 4–13left-side components 1–10, 1–12M

IndexMaintenance and Service Guide Index–5Ppacking precautions 5–5PC Card slot 1–9PC Card slot eject button 1–9PC Card slot space saver 4–12Pen eject

© Copyright 2006 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentiu

1–14 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the tablet PC are shown below and described in Table 1-5.Stan

Index–6 Maintenance and Service GuideIndexspecificationsbattery pack 7–5display 7–3hard drive 7–4I/O addresses 7–9interrupts 7–7memory map 7–12system

IndexMaintenance and Service Guide Index–7Vvents 1–10, 1–17, 1–21video troubleshooting 2–14volume buttons 1–17WWindows applications key 1–15Windows lo

Product DescriptionMaintenance and Service Guide 1–15Table 1-5Standard Keyboard ComponentsItem Component Function1 Function keys (12) Perform system a

1–16 Maintenance and Service GuideProduct DescriptionThe tablet PC top components are shown below and described in Table 1-6.Top Components

Product DescriptionMaintenance and Service Guide 1–17Table 1-6Top ComponentsItem Component Function1 Left and right TouchPad buttons (2)Function like

1–18 Maintenance and Service GuideProduct DescriptionThe tablet PC display components are shown below and described in Table 1-7.Display Components

Product DescriptionMaintenance and Service Guide 1–19Table 1-7Display ComponentsItem Component Function1 Internal microphone Records sound.2 Tablet PC

1–20 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the tablet PC are shown below and described in Table 1-8

Product DescriptionMaintenance and Service Guide 1–21Table 1-8Bottom ComponentsItem Component Function1 Base enclosure cover Covers the display cable

1–22 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the table

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

2–2 Maintenance and Service GuideTroubleshootingAccessing Computer SetupThe information and settings in Computer Setup are accessed from the File, Sec

TroubleshootingMaintenance and Service Guide 2–34. To confirm the restoration, press f10.5. Select File > Save changes and exit, and then follow th

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisAdministrator password Enter, c

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Tools MenuTable 2-3Tools MenuSelect To Do ThisHDD Self Test options Run a quick or

2–6 Maintenance and Service GuideTroubleshootingSelecting from the Advanced MenuTable 2-4Advanced MenuSelect To Do ThisLanguage (or press f2) Change t

TroubleshootingMaintenance and Service Guide 2–72.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “Fl

2–8 Maintenance and Service GuideTroubleshootingFlowchart Description2.14 “Flowchart 2.14—No OS Loading, Optical Drive”2.15 “Flowchart 2.15—No Audio,

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the docking device and at the AC outlet.2

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

iv Maintenance and Service GuideContents4 Illustrated Parts Catalog4.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 4–14.2 Tab

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin tabl

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device(if applicable)YNReseat power cord in docking device andpo

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.13—No OS Loading, Diskette DriveReplace the following components individually, retesting

ContentsMaintenance and Service Guide v6 Removal and Replacement Procedures6.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.15—No Audio, Part 1No audio.NTablet PC indocking device(if applicable)?Internalaudio?Audi

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNKeyboardoperatingproperly?Keyboardnot operating properly.Exte

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.19—Nonfunctioning Pointing DeviceYNPointing devicenot operatingproperly.Externaldevicewor

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe tablet PCand open.No networkor

Maintenance and Service Guide 3–13Software Update andRecoverySoftware UpdatesTo stay current with the newest technology and maintain optimal performan

3–2 Maintenance and Service GuideSoftware Update and RecoveryAccessing Computer InformationBefore you access the updates for your computer, collect th

Software Update and RecoveryMaintenance and Service Guide 3–3Obtaining the Support Software DiscThe Support Software disc provides HP software updates

vi Maintenance and Service GuideContents7 SpecificationsA Connector Pin AssignmentsB Screw ListingC Power Cord Set RequirementsIndex

3–4 Maintenance and Service GuideSoftware Update and RecoveryTo download a BIOS update:1. Access the page on the HP Web site that provides software fo

Software Update and RecoveryMaintenance and Service Guide 3–52. In the left pane of the Windows Explorer window:a. Click My Computer and then your har

3–6 Maintenance and Service GuideSoftware Update and RecoveryTo recover the BIOS:1. If the nonfunctioning notebook is docked in an optional docking de

Maintenance and Service Guide 4–14Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

4–2 Maintenance and Service GuideIllustrated Parts Catalog4.2 Tablet PC Major ComponentsTablet PC Major Components

Illustrated Parts CatalogMaintenance and Service Guide 4–3Table 4-1Spare Parts: Tablet PC Major ComponentsItem DescriptionSpare Part Number1 12.1-inch

4–4 Maintenance and Service GuideIllustrated Parts CatalogTablet PC Major Components

Illustrated Parts CatalogMaintenance and Service Guide 4–5Table 4-1Spare Parts: Tablet PC Major Components (Continued)Item DescriptionSpare Part Numbe

4–6 Maintenance and Service GuideIllustrated Parts CatalogTablet PC Major Components

Illustrated Parts CatalogMaintenance and Service Guide 4–7Table 4-1Spare Parts: Tablet PC Major Components (Continued)Item DescriptionSpare Part Numbe

Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq tc4200 Tablet PC offers advanced modularity, Intel® Pentium® M and Celeron® M proce

4–8 Maintenance and Service GuideIllustrated Parts CatalogTablet PC Major Components

Illustrated Parts CatalogMaintenance and Service Guide 4–9Table 4-1Spare Parts: Tablet PC Major Components (Continued)Item DescriptionSpare Part Numbe

4–10 Maintenance and Service GuideIllustrated Parts CatalogTablet PC Major Components

Illustrated Parts CatalogMaintenance and Service Guide 4–11Table 4-1Spare Parts: Tablet PC Major Components (Continued)Item DescriptionSpare Part Numb

4–12 Maintenance and Service GuideIllustrated Parts Catalog4.3 Miscellaneous Plastics/Hardware KitTable 4-2Spare Part Number 383549-001Item Descriptio

Illustrated Parts CatalogMaintenance and Service Guide 4–134.4 Miscellaneous Cable KitTable 4-3Spare Part Number 383516-001ItemDescription1 LED board

4–14 Maintenance and Service GuideIllustrated Parts Catalog4.5 Miscellaneous (Not Illustrated)Table 4-4Miscellaneous Spare Part InformationDescription

Illustrated Parts CatalogMaintenance and Service Guide 4–15Power cords (Continued)For use in:Italy 350188-061Japan 350188-291The Netherlands 350188-33

4–16 Maintenance and Service GuideIllustrated Parts Catalog4.6 Sequential Part Number ListingTable 4-5Sequential Part Number ListingSpare Part Number

Illustrated Parts CatalogMaintenance and Service Guide 4–17350188-BB1 Power cord for use in Israel359106-001 802.11b/g Silverton WLAN Mini PCI communi

1–2 Maintenance and Service GuideProduct Description1.1 Features Intel Pentium M 2.13-, 2.00-, 1.86-, 1.73-, or 1.60-GHz processors, or Intel Celeron

4–18 Maintenance and Service GuideIllustrated Parts Catalog383458-081 Keyboard with pointing stick for use in Denmark383458-091 Keyboard with pointing

Illustrated Parts CatalogMaintenance and Service Guide 4–19383458-DD1 Keyboard with pointing stick for use in Iceland383509-001 Base enclosure383510-0

4–20 Maintenance and Service GuideIllustrated Parts Catalog383542-001 PC24200 512-MB memory module383545-001 TPM security module383548-001 12.1-inch,

Maintenance and Service Guide 5–15Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

5–2 Maintenance and Service GuideRemoval and Replacement Preliminaries5.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 5–35.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

5–4 Maintenance and Service GuideRemoval and Replacement Preliminaries5.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 5–55.5 Packaging and Transporting PrecautionsUse the following grounding precaution

5–6 Maintenance and Service GuideRemoval and Replacement Preliminaries5.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Removal and Replacement PreliminariesMaintenance and Service Guide 5–75.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Product DescriptionMaintenance and Service Guide 1–3 External 65-watt AC adapter with 3-wire power cord 6-cell Li-Ion battery pack, varying by table

5–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 5-1 shows how humidity affects the electrostatic voltage levels generated

Maintenance and Service Guide 6–16Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are 59 screws and sc

6–2 Maintenance and Service GuideRemoval and Replacement Procedures6.1 Serial NumberReport the tablet PC serial number to HP when requesting informati

Removal and Replacement ProceduresMaintenance and Service Guide 6–36.2 Disassembly Sequence ChartUse the chart below to determine the section number t

6–4 Maintenance and Service GuideRemoval and Replacement ProceduresSection Description# of Screws Removed6.12 Heat sink 46.13 Processor 1 loosened6.14

Removal and Replacement ProceduresMaintenance and Service Guide 6–56.3 Preparing the Tablet PC for DisassemblyBefore you begin any removal or installa

6–6 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the battery pack by following these steps:c. Turn the tablet PC upside do

Removal and Replacement ProceduresMaintenance and Service Guide 6–76.4 Hard Drive1. Prepare the tablet PC for disassembly (Section 6.3).Hard Drive Spa

6–8 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the two PM2.0×5.0 screws 1 that secure the hard drive cover to the tablet

Removal and Replacement ProceduresMaintenance and Service Guide 6–94. Loosen the PM2.5×13.0 hard drive retention screw 1.5. Grasp the mylar tab 2 on t