HP Tablet Compaq Tablet PC User Manual download pdf (Page 55)

Troubleshooting

Maintenance and Service Guide 2–27

Flowchart 2.19—Nonfunctioning Pointing

Device

Pointing device

not operating

properly.

External

device

works?

Replace

system

board.

Replace

system

board.

Connect tablet PC

to good external

pointing device.

Reseat internal

pointing device

connector

(if applicable).

Replace internal

pointing device

or cable.

Done Done

Pointing device

operating

properly?

Pointing device

operating

properly?

1 2 ... 50 51 52 53 54 55 56 57 58 59 60 ... 200 201

Maintenance and Service 1
Maintenance and Service Guide 2
HP Compaq tc4200 Tablet PC 2
First Edition: December 2006 2
Contents 3
4 Illustrated Parts Catalog 4
7 Specifications 6
A Connector Pin Assignments 6
B Screw Listing 6
C Power Cord Set Requirements 6
Product Description 7
1.1 Features 8
1.2 Resetting the Tablet PC 10
1.3 Power Management 11
1.4 External Components 12
(Continued) 13
Right-Side Components 14
Table 1-2 15
Table 1-3 16
Left-Side Components 16
Rear Panel Components 18
Table 1-4 19
Standard Keyboard Components 20
Table 1-5 21
Table 1-6 22
Top Components 23
Display Components 24
Table 1-7 25
Bottom Components 26
Table 1-8 27
1.5 Design Overview 28
Troubleshooting 29
Accessing Computer Setup 30
Selecting from the File Menu 31
Table 2-2 32
Security Menu 32
Selecting from the Tools Menu 33
Table 2-4 34
Advanced Menu 34
Table 2-5 35
“Flowchart 41
2.4—No Power 41
Part 3.” 41
2.7—No Video 42
Part 2.” 42
(if applicable) 44
2.11—No OS 48
Loading 48
Hard Drive, Part 2.” 48
■ Diskette drive 49
■ System board 49
2.15—No Audio 52
Part 1.” 52
Operating System 53
(OS) Loading.” 53
Connection 56
Software Update and 57
Recovery 57
Software Update and Recovery 58
Software Updates and the 59
HP Web Site 59
Installing a BIOS Update 60
Recovering the BIOS 61
B on the notebook 62
Illustrated Parts Catalog 63
Tablet PC Major Components 64
Table 4-1 65
PC Major Components 66
4.3 Miscellaneous Plastics/ 74
Hardware Kit 74
4.4 Miscellaneous Cable Kit 75
Table 4-4 76
Table 4-5 78
Removal and Replacement 83
Preliminaries 83
5.2 Service Considerations 84
5.3 Preventing Damage to 85
Removable Drives 85
Precautions 87
5.6 Workstation Precautions 88
5.7 Grounding Equipment and 89
Procedures 91
6.1 Serial Number 92
Disassembly Sequence Chart 93
Disassembly 95
Removing the Battery Pack 96
6.4 Hard Drive 97
Removing the Hard Drive Cover 98
6. Remove the hard drive 99
Removing the Hard Drive Frame 100
6.5 Tablet PC Feet 101
6.6 Bluetooth Module 102
Removing the Bluetooth Module 103
6.7 External Memory Module 104
Removing the Memory Module 106
6.8 TPM Security Card 107
6.9 Keyboard Cover 108
Releasing the Keyboard Cover 109
Removing the Keyboard Cover 110
6.10 Keyboard 111
4. Remove the following: 112
1 Three T8M2.0×9.0 screws 112
2 One T8M2.0×5.0 screw 112
Removing the Keyboard 114
6.11 Fan 115
6.12 Heat Sink 116
Removing the Heat Sink 117
Thermal Paste Locations 118
6.13 Processor 119
Removing the Processor 120
6.14 Internal Memory Module 121
Mini PCI Communications Card 123
Spare Part Number Information 123
6.16 Button Board 125
7. Remove the button board 2 127
6.17 Display Assembly 128
Removing the Display Screws 132
Removing the Display Assembly 133
6.18 Top Cover 134
Removing the Top Cover 137
6.19 TouchPad 138
Removing the TouchPad Bracket 140
Removing the TouchPad 141
6.20 Speaker 142
Removing the Speaker 143
6.21 Infrared Board 144
Removing the Infrared Board 145
6.22 System Board 146
Removing the System Board 148
6.23 Modem Board 149
Removing the Modem Board 150
6.24 RTC Battery 151
Removing the RTC Battery 152
Specifications 153
Table 7-1 154
Tablet PC 154
Table 7-2 155
12.1-inch, XGA, TFT Display 155
Table 7-3 156
Hard Drives 156
Table 7-4 157
Table 7-5 158
System DMA 158
Table 7-6 159
System Interrupts 159
Table 7-7 161
System I/O Addresses 161
Table 7-8 164
System Memory Map 164
Connector Pin Assignments 165
Table A-2 166
Audio-In (Microphone) 166
Table A-3 166
Universal Serial Bus 166
Table A-4 167
External Monitor 167
Table A-5 168
RJ-11 (Modem) 168
Table A-6 169
RJ-45 (Network) 169
Table A-7 170
S-Video-Out 170
Screw Listing 171
Table C-1 172
Phillips PM2.0×5.0 Screw 172
(Continued) 173
Table C-2 174
Table C-3 174
Phillips PM3.0×4.0 Screw 174
Table C-4 175
Phillips PM1.5×3.5 Screw 175
Table C-5 176
Torx T8M2.0×18.0 Screw 176
Table C-6 180
Torx T8M2.0×9.0 Screw 180
Table C-7 181
Torx T8M2.0×7.5 Screw 181
Phillips PM2.5×7.0 Screw 184
Table C-8 184
Table C-9 185
Torx T8M2.0×5.0 Screw 185
Table C-10 188
Continued) 189
Table C-11 190
Power Cord Set Requirements 191
General Requirements 192
Country-Specific Requirements 193

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HP Tablet Compaq Tablet PC User Manual Page 55

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