For more information about the Print Migrator utility, see http:/ /www.microsoft.com/
WindowsServer2003/techinfo/overview/printmigrator3.1.ms px.
Best practices
The following
is practical advice for managing print devices:
• Printers and print servers should be published in Active Directory.
• Locate printers in common areas, such as near conference rooms.
• Protect prin
t servers using antivirus software.
• Ensure the print server is included in the backup configuration.
• Use Microsoft Printer Migrator to back up a pr int server configuration and restore set tings on a
new print ser
ver. This elimina tes the need to m anually re-create print queues and printer ports,
install drivers, and change the IP configuration.
• Use Microsoft Pr inter Migrator to backup new printers configured on the print server.
• Use Microso
ft Printer Migrator when m igrating to new print ser vers.
• Perform a full backup of the print server, including the state information, before releasing the
system to the users in the production environment.
• Whenever a
new configuration is m ade or existing configuration is modified, a backup should
be perform
ed.
• To optimize performance, move the print spooler to another disk, separate from the disk
supporting the operating system. To m ove the print spooler to another d isk:
•StartPri
nter and Faxes.
• On the File menu, click Server Properties, and then click the Advanced tab.
• In the Spool folder window, enter the path and the name of the new default spool folder for
the prin
t server and then click Ap ply or OK.
• Stop and restart the spooler service, or restart the print ser ver.
Troubleshooting
The online help or Help and Suppor t Center feature should be used to troubleshoot general and common
print-related problems. Printing help can be accessed by selecting Start > Help and Support, then the
Printers and Faxes selection under Help Contents.
The same print troubleshooting information can be accessed at h
ttp://www.microsoft.com/
technet/prodtechnol/windowsserver2003/library/ServerHelp/2 048a7ba-ec57-429c-95a3-
226eea32d126.mspx
Specific print ser ver related problems as well as other system related known issues and workarounds are
addressed in release notes. To view the latest version, visit h
ttp://www.hp.com/go/support. Select See
support and troubleshooting information and enter a product name/number. Under self-help resources,
select the manua ls (guides, supplements, addendums, etc) link.
Additional references for print services
The following web sites provide d etailed information for using print services with Windows Server 2003,
which also applies to Windows Storage Server 2003.
• Wind
ows Server 2003 print services home page at h
ttp://www.microsoft.com/
wind
owsserver2003/technologies/print/default.mspx
• Medium Business Solution for Print Services at http://www.microsoft.com/technet/itsolutions/
smbiz/mits/ps/mit_ps.mspx.
HP ProLiant Storage Server 73
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