Hp LaserJet Enterprise 500 MFP M525 User Manual Page 303
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- Table of contents
- TROUBLESHOOTING
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The file that you want to print is not listed in the Retrieve from USB
menu
1. You might be trying to print a file type that the USB printing feature does not support. The product
supports .pdf, .prn, .pcl, .ps, and .cht file types.
2. You might have too many files in a single folder on the USB flash drive. Reduce the number of files
in the folder by moving them to subfolders.
3. You might be using a character set for the file name that the product does not support. In this case,
the product replaces the file names with characters from a different character set. Rename the files
using ASCII characters.
ENWW
Solve easy-access USB printing problems
289
- LASERJET ENTERPRISE FLOW MFP 1
- User Guide 3
- Table of contents 5
- 1 Product introduction 15
- Product features 16
- Product views 18
- Product back view 19
- Interface ports 20
- Control panel 22
- Control-panel Home screen 23
- Keyboard 25
- Control-panel cleaning 25
- Control-panel help 25
- Table 1-1 Reports menu 27
- Configure the IP address 31
- Jetdirect Page 32
- HP Color LaserJet 32
- 3 Input trays and output bins 37
- Supported paper sizes 38
- Supported paper types 41
- Configure trays 42
- Alternative letterhead mode 43
- Table 3-3 Tray 1 capacity 44
- Load Tray 1 45
- Use paper output options 50
- Use the convenience stapler 51
- HP policy on non-HP supplies 55
- HP anticounterfeit Web site 56
- Customer self-repair parts 59
- Accessories 62
- Toner cartridge 63
- Toner cartridge view 64
- Recycle toner cartridge 65
- Toner-cartridge storage 65
- Replace the toner cartridge 66
- Load staples 69
- 4. Close the stapler door 70
- UPD installation modes 73
- Print tasks (Windows) 76
- 74 Chapter 5 Print ENWW 88
- Create a booklet (Windows) 95
- Print tasks (Mac OS X) 97
- Print a cover page (Mac OS X) 98
- Create a booklet (Mac OS X) 99
- Cancel a print job (Windows) 100
- Print watermarks (Windows) 101
- Cancel a print job (Mac OS X) 102
- Print watermarks (Mac OS X) 103
- Create a stored job (Windows) 104
- Print a stored job 107
- Delete a stored job 107
- Use HP ePrint 109
- Use the HP ePrint software 110
- Use Apple AirPrint 111
- Solve AirPrint problems 112
- Use HP Smart Print (Windows) 113
- Use easy-access USB printing 114
- 102 Chapter 5 Print ENWW 116
- Set new default copy settings 118
- Erase edges for copies 120
- Make a single copy 122
- Make multiple copies 123
- OK button 124
- 110 Chapter 6 Copy ENWW 124
- Copy a multiple-page original 125
- 112 Chapter 6 Copy ENWW 126
- Collate a copy job 127
- 114 Chapter 6 Copy ENWW 128
- Copy on both sides (duplex) 129
- Copy on both sides manually 130
- 118 Chapter 6 Copy ENWW 132
- Use Job Build mode 138
- Copy a book 139
- Copy a photo 141
- 7Scan/send 143
- Set up scan/send features 144
- Adjust sharpness for scanning 153
- Adjust darkness for scanning 153
- Adjust contrast for scanning 154
- Erase edges for scanning 155
- Use the image preview feature 161
- Create a Quick Set 164
- Use a predefined Quick Set 164
- Scan and save the document 170
- Scan a photo 182
- Fax Setup Wizard 186
- 174 Chapter 8 Fax ENWW 188
- 176 Chapter 8 Fax ENWW 190
- Configure fax billing codes 192
- 180 Chapter 8 Fax ENWW 194
- Adjust sharpness for faxes 197
- Adjust darkness for faxes 198
- Adjust contrast for faxes 198
- Use a fax printing schedule 205
- Block incoming faxes 206
- Fax archiving and forwarding 208
- Create a speed dial list 209
- 196 Chapter 8 Fax ENWW 210
- Delete a speed dial list 213
- Cancel a fax 222
- Fax reports 223
- Billing code report 224
- Blocked fax list report 224
- Speed dial list report 224
- Fax call report 224
- 9 Manage the product 225
- Configure IP network settings 226
- HP Embedded Web Server 228
- Information tab 229
- General tab 229
- Copy/Print tab 230
- Scan/Digital Send tab 231
- Fax tab (Fax models only) 232
- Troubleshooting tab 232
- Security tab 233
- HP Web Services tab 233
- Networking tab 233
- Other Links list 233
- Menu Description 234
- HP Utility (Mac OS X) 235
- Use HP Web Jetadmin software 237
- Economy settings 238
- Set the sleep schedule 239
- Product security features 241
- Lock the formatter cage 242
- Upgrade the product firmware 243
- 10 Solve problems 245
- Solve problems checklist 246
- Restore factory-set defaults 249
- Prevent paper jams 252
- Clear jams 254
- 6 Rear door area 255
- 5 Tray 2 pickup area 255
- Clear jams in Tray 1 259
- 2. Remove any jammed paper 268
- 4. Open the front door 268
- Clear jams in the duplexer 270
- 13. Close the front door 275
- 14. Close the rear door 275
- Change jam recovery 276
- Improve print quality 277
- Print a cleaning page 278
- Check the environment 280
- Try a different print driver 281
- Improve copy quality 283
- Calibrate the scanner 285
- Check the paper settings 285
- Edge-to-edge copying 286
- Improve scan quality 289
- Check the resolution settings 290
- Improve fax quality 294
- Check the fit-to-page setting 299
- The product does not print 300
- The product prints slowly 301
- USB flash drive 302
- Solve USB connection problems 304
- Solve wired network problems 305
- Solve fax problems 307
- Check fax accessory status 308
- General fax problems 309
- Use Fax over VoIP networks 310
- Problems with receiving faxes 310
- Problems with sending faxes 312
- Table 10-1 Send-fax messages 314
- Receive-fax messages 315
- Remove software (Windows) 321
- 316 Index ENWW 330
- *CF118-90908* 332
- CF118-90908 332
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