Hp LaserJet M1005 Multifunction Printer series User Manual

HP LaserJet M1005 MFPUser Guide

Country-/region-specific safety statements ... 121Laser safety stat

Problem Cause SolutionThe device does not pullmedia from the mediainput tray.The device might be in manual feedmode.●If Manual feed appears on the dev

Copy problemsPreventing problemsThe following are a few simple steps you can take to improve copy quality:●Use quality originals.●Load the media corre

Problem Cause SolutionBlack dots or streaksappear on the copy.Ink, glue, correction fluid, or anunwanted substance might be on theflatbed scanner.Clea

Problem Cause SolutionMore than one sheetfeeds at one time.The media tray might be overloaded. Remove some of the media from the tray. See Loadingmedi

Performance problemsProblem Cause SolutionNo copy came out. The input tray might be empty. Load media in the device. See Loading mediaon page 24 for m

Scan problemsSolving scanned-image problemsProblem Cause SolutionThe scanned image is ofpoor quality.The original might be a second-generation photo o

Scan-quality problemsPreventing problemsThe following are a few simple steps you can take to improve scan quality.●Use high-quality originals.●Load th

Control-panel display problemsCAUTION: Static electricity can cause unexpected black lines, dots, or characters to appear on thedevice control-panel d

Solving common Macintosh problemsProblems with Mac OS X V10.3 and Mac OS X V10.4The printer driver is not listed in Print Center.CauseSolutionThe devi

The device does not appear in the Macintosh Print Center after the driver is selected.Cause SolutionThis problem is caused by either a software or a h

1 Device basics●Device features●Device partsENWW 1

Problem-solving toolsThe section describes the tools that can help you solve problems with your device.Restoring the factory-set defaultsRestoring the

A Accessories and ordering information●Supplies●Cable and interface accessories●User-replaceable parts●Paper and other print mediaThe following list o

SuppliesProduct name Description Part numberBlack print cartridge Average yield for the standard printcartridge is approximately 2,000 pages.Actual yi

Product name Description Part numberHP Brochure Laser Paper, Matte High opacity for two-sided printing with noshow-through, 44 lb.Q6543A (letter) 150

104 Appendix A Accessories and ordering information ENWW

B Service and supportENWW 105

Hewlett-Packard limited warranty statementHP PRODUCT DURATION OF LIMITED WARRANTYHP LaserJet M1005 One year limited warrantyHP warrants to you, the en

Print Cartridge Limited Warranty StatementThis HP product is warranted to be free from defects in materials and workmanship.This warranty does not app

Availability of support and serviceAround the world, HP provides a variety of service and support options for purchase. Availability of theseprograms

Hardware serviceIf your hardware fails during the warranty period, Hewlett-Packard offers the following support options:●Hewlett-Packard repair servic

Device featuresPrint●Prints letter-size pages at speeds up to 15 pages per minute (ppm) and A4-size pages atspeeds up to 14 ppm●Prints at 600 dots per

Guidelines for repacking the deviceUse the following guidelines when repacking the device:●If possible, include print samples and 5 to 10 sheets of pa

C Device specificationsThis section contains the following information about the device:●Physical specifications●Electrical specifications●Power consu

Physical specificationsTable C-1 Physical specificationsHeight Depth Width Weight1308 mm (12.13 inches) 363 mm (14.3 inches) 437 mm (17.2 inches) 8.3

Acoustic emissionsTable C-5 Acoustic emissions 1,2Sound Power Level Declared per ISO 9296Printing (15 ppm)3LWAd = X.X Bels (A) [XX dB (A)]Ready Essen

114 Appendix C Device specifications ENWW

D Regulatory informationThis section contains the following regulatory information:●FCC compliance●Environmental Product Stewardship program●Declarati

FCC complianceThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC rules. Th

Toner consumptionEconoMode uses significantly less toner, which might extend the life of the print cartridge.Paper useThe device manual duplex feature

HP LaserJet printing suppliesIt's easy to return and recycle your empty HP LaserJet print cartridges—free of charge—with HP PlanetPartners. HP is

Disposal of waste equipment by users in private household in the EuropeanUnionThis symbol on the product or on its packaging indicates that this produ

Device partsBefore using the HP LaserJet M1005, familiarize yourself with the parts of the device.Front view1234561 Flatbed scanner cover2 Control pan

Declaration of conformity Declaration of Conformityaccording to ISO/IEC Guide 22 and EN 45014Manufacturer's Name: Hewlett-Packard CompanyManufact

Country-/region-specific safety statementsLaser safety statementThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Admini

Finnish laser statementLASERTURVALLISUUSLUOKAN 1 LASERLAITEKLASS 1 LASER APPARATHP LaserJet M1005 MFP - laserkirjoitin on käyttäjän kannalta turvallin

Glossarybrowser Short for Web browser, a software program that is used to locate and open Web pages.contrast The difference between the dark and light

USB Universal serial bus (USB) is a standard that was developed by the USB Implementers Forum, Inc., toconnect computers and peripherals. USB is desig

IndexSymbols/Numerics600 dpi print-quality setting 83Aaccessibility features 2accessoriesordering 108part numbers 102acoustic emissions 113alert messa

declaration of conformity 120default media size and type,setting 27defaults, restoring 100Demo page, printing 64dimensions, device 112dots per inch (d

lines, troubleshootingcopies 91printed pages 85scans 96loadinginput trays 24originals on flatbedscanner 24priority input tray 24tray 1 25loose toner,

parts, user-replaceable 102phone numbersHP fraud hotline 66HP Printing Supplies Returnsand Recycling Program 118support 108photoscopying 52scanning 59

resolution 61speed, troubleshooting 95TWAIN-compliant software 58WIA-compliant software 58scatter, troubleshooting 88separation pad, ordering 102seria

Control panel1345627891 Control-panel display●Shows status information, menus, and error messages2 Left arrow button●Navigates to the previous item in

lines, copies 91lines, printed pages 85lines, scans 96loose toner 86Macintosh problems 98pages not printing 90paper 16, 88print quality 83repetitive

© 2008 Hewlett-Packard Development Company, L.P.www.hp.com*CB376-90940**CB376-90940*CB376-90940

2Software●Minimum system requirements●Supported operating systems●Software installation●Printer driver●Software for Windows●Software for MacintoshENWW

Minimum system requirementsIn order to install and use the device software, your computer must meet the following minimumrequirements:Windows requirem

Software installationIf the computer meets the recommended minimum requirements, the installation process includes thefollowing software.●HP LaserJet

Printer driverThe device comes with software for Windows and Macintosh that allows the computer to communicatewith the device. This software is called

Changing printer-driver settingsUse one of the following methods to open the printer drivers from the computer in order to changesettings:Operating Sy

Software for WindowsSee the getting started guide for installation instructions, and see the Readme file for the latest softwareinformation.HP LaserJe

Software for MacintoshThis section describes how to install Macintosh printing system software.Installing Macintosh device software1. Connect a USB ca

12 Chapter 2 Software ENWW

3 Media specifications●General guidelines●Choosing paper and other media●Guidelines for using media●Supported media weights and sizes●Printing and sto

General guidelinesSome media might meet all of the guidelines in this manual and still not produce satisfactory results.This problem might be the resu

Media that can damage the deviceIn rare circumstances media can damage the device. Avoid the following types of media to preventpossible damage:●Do no

Guidelines for using mediaThe following sections provide guidelines and instructions for printing on transparencies, envelopes,and other special media

Colored paper●Colored paper should be of the same high quality as white xerographic paper.●Pigments used must be able to withstand the fuser temperatu

EnvelopesHP recommends that you print envelopes from the priority input tray. See Loading mediaon page 24 for more information.Envelope constructionEn

Envelopes with adhesive strips or flapsEnvelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must useadhesives c

HP LaserJet M1005 MFPUser Guide

Letterhead and preprinted formsLetterhead is premium paper that often has a watermark, sometimes uses cotton fiber, and is availablein a wide range of

Supported media weights and sizesFor optimum results, use conventional 80 to 90 g/m2 (20 to 24 lb) photocopy paper. Verify that the paperis of good qu

Printing and storage environmentIdeally, the printing and media-storage environment should be at or near room temperature, and not toodry or too humid

4 Using the device●Loading media●Controlling print jobs●Using the device control panelENWW 23

Loading mediaThe following sections describe how to load media into the different input trays.CAUTION: Printing on wrinkled, folded, or damaged media

Main input tray (tray 1)The main input tray holds up to 150 pages of 80 g/m2 or 20 lb paper or fewer pages of heavier media(15 mm (0.6 in) or less sta

Controlling print jobsThis section provides basic printing instructions. When making changes to printing settings, follow thehierarchy of how changes

Using the device control panelYou can configure settings at the control panel.Changing the control-panel display languageUse this procedure to print r

To change the default media type1. Press Menu/Enter.2. Use the < or the > button to select System setup, and then press Menu/Enter.3. Use the &l

5PrintingThis section provides information about common printing tasks.●Using features in the Windows printer driver●Using features in the Macintosh p

Copyright and License© 2007 Copyright Hewlett-PackardDevelopment Company, LPReproduction, adaptation, or translationwithout prior written permission i

Using features in the Windows printer driverWhen you print from a software program, many of the product features are available from the printerdriver.

Creating and using watermarksA watermark is a notice, such as "Confidential," that is printed in the background of each page of adocument.To

Setting a custom paper size from the printer driverTo set a custom paper size1. Open the printer driver (see Changing printer-driver settings on page

1. Open the printer driver (see Changing printer-driver settings on page 9).2. Click the Finishing tab.3. In the section for Document Options, select

5. Without changing the orientation, remove the printed stack from the output bin, and then straightenthe stack.6. Maintaining the same orientation, p

Using features in the Macintosh printer driverWhen you print from a software program, many of the features are available from the printer driver. Forc

Printing a cover page (Macintosh)If you want to, you can print a separate cover page for your document that includes a message (suchas “Confidential”)

Printing on both sides (Macintosh)1. On the Print dialog, select Manual Duplex.2. In the Manual Duplex area, select Print on Both Sides (Manually).3.

6. Maintaining the same orientation, place the stack of media in the input tray again. The printed sideshould be facing down with the top edge feeding

Printing on special mediaMake sure that the paper or print media that you are using meets HP specifications. See Mediaspecifications on page 13. Gener

Table of contents1 Device basicsDevice features ...

Canceling a print jobIf a print job is currently printing, you can cancel it by pressing Cancel on the device control panel.CAUTION: Pressing Cancel c

6 Copy●Starting a copy job●Canceling a copy job●Adjusting the copy quality●Adjusting the lighter/darker (contrast) setting●Reducing or enlarging copie

Starting a copy jobTo make copies with the device, use the following instructions.1. Lift the scanner lid, and then load your document face-down (one

To adjust the copy quality for the current job1. On the device control panel, press More Copy Settings twice to see the current quality setting forthe

Adjusting the lighter/darker (contrast) settingThe lighter/darker setting affects the lightness or darkness (contrast) of the copy. Use the followingp

Reducing or enlarging copiesThe device can reduce copies to as little as 25% of the original size or enlarge copies to as much as400% of the original

NOTE: If you select Custom: 25-400%, type in the percentage of the original size that younormally want for copies.If you select 2 pages/sheet or 4 pag

Changing the number of copiesYou can choose to have the default number of copies be any number from 1 to 99.To change the number of copies for the cur

Copying onto media of different types and sizesThe device is set to copy on either letter- or A4-size paper, depending on the country/region in which

To change the default media-type setting type1. On the device control panel, press Menu.2. Use the < or the > button to select System setup, and

Transparencies ... 17Envelopes ...

Copying two-sided documentsCopying a two-sided original to a one-sided documentCopies resulting from these procedures are printed on one side, and nee

6. Remove the copied page from the output bin, and then set it aside for manual collating.7. Repeat steps 1 through 6, following the original document

Copying photos and booksTo copy a photo 1. Lift the lid and place the photo on the flatbed scanner with the picture-side down and the upper-left corne

2. Gently close the lid.3. Gently press down on the lid to press the book to the flatbed scanner surface.4. Press Start Copy.Viewing copy settingsUse

54 Chapter 6 Copy ENWW

7Scan●Understanding scanning methods●Scanning by using HP LaserJet Scan (Windows)●Canceling a scan job●Scanning by using other software●Scanning a pho

Understanding scanning methodsYou can scan an item in the following ways.●Scan from the computer by using HP LaserJet Scan (Windows): In the device pr

Scanning by using HP LaserJet Scan (Windows)For more information about tasks and settings described in this section, see the HP LaserJet Scan onlineHe

Scanning by using other softwareThe device is TWAIN-compliant and Windows Imaging Application (WIA)-compliant. The device workswith Windows-based prog

Scanning a photo or a bookUse the following procedures to scan a photo or a book.To scan a photo1. Place the photo on the flatbed scanner with the pic

Printing on both sides (Macintosh) ... 37Printing on special media ..

2. Gently close the lid.3. Gently press down on the lid to press the book to the flatbed scanner surface.4. You are now ready to scan the book by usin

Scanner resolution and colorIf you are printing a scanned image, and the quality is not what you expected, you might have selecteda resolution or colo

Resolution and color guidelinesThe following tables describe the recommended resolution and color settings for different types of scanjobs.ResolutionI

8 Managing and maintaining the device●Information pages●Managing supplies●Cleaning the device●Changing the print cartridgeENWW 63

Information pagesInformation pages reside within the device memory. These pages help to diagnose and solve problemswith the device.Page name Descripti

Managing suppliesChecking supplies statusIf the supplies levels are low, you can order supplies through your local HP dealer, by telephone, oronline.

HP fraud hotlineCall the HP fraud hotline if the device indicates that the print cartridge is not an HP print cartridge andyou think that it is genuin

Cleaning the deviceTo clean the exteriorUse a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device.To clean

2. Clean the white document lid backing by using a soft cloth or sponge that has been moistened witha mild soap and warm water.3. Wash the backing gen

Changing the print cartridge1. Open the print-cartridge door.2. Grasp the handle on the print cartridge and then pull the cartridge straight out to re

Replacing and recycling supplies ... 65Redistribute toner ...

4. Insert the cartridge into the device until it is firmly in place.5. Close the print-cartridge door.CAUTION: If toner gets on your clothing, wipe it

9 Problem solving●Problem-solving checklist●Clearing jams●Control-panel messages●Print problems●Copy problems●Scan problems●Control-panel display prob

Problem-solving checklistFollow these steps when trying to solve a problem with the device.StepnumberVerification step Possible problems Solutions1 Is

StepnumberVerification step Possible problems Solutions5 Does the device print fromthe computer?Connect the USB cable to thedevice and the computer. U

Clearing jamsThis section contains instructions for clearing jams from the device.Causes of jamsOccasionally, paper or other print media can become ja

Where to look for jamsJams can occur in these locations:●Input trays●Output area●Print-cartridge areaFind and remove the jam by using the instructions

Input traysCAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams.Damage caused by sharp objects will not be covere

4. Replace the print cartridge and close the print-cartridge door.5. Close tray 1.ENWW Clearing jams 77

Output binCAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams.Damage caused by sharp objects will not be covered

2. With both hands, grasp the side of the media that is most visible (this includes the middle), andcarefully pull it free from the device.3. Replace

Scan-quality problems ... 96Preventing problems ..

Control-panel messagesThe majority of the control-panel messages are intended to guide the user through typical operation.The control-panel messages i

Critical error messagesCritical error messages can indicate some kind of failure. Restarting the device might fix the problem.If a critical error pers

Control panel message Description Recommended action50.9 Fuser Error Turn off then on The device has experienced an internalhardware error.Turn off th

Print problemsPrint quality problemsOccasionally, you might encounter problems with print quality. The information in the following sectionshelps you

Identifying and correcting print defectsUse the checklist and print-quality issues charts in this section to solve print-quality problems.Print-qualit

Problem Cause SolutionToner specks appear. The media might not meetHP specifications.Use media that meets HP specifications.See Media specifications o

Problem Cause SolutionToner smears appear on the media. The media might not meetHP specifications.Use media that meets HP specifications.See Media spe

Problem Cause SolutionThe printed page is curled or wavy. The device is not set to print on the typeof media on which you want to print.In the printer

Problem Cause SolutionToner appears around the printedcharacters.The media might be loaded incorrectly. Turn over the stack of paper in the tray.If la

●Do not use raised or embossed letterhead.●The device uses heat and pressure to fuse toner to the paper. Make sure that any colored paperor preprinted