Hp Deskjet D1550 Printer User Manual

HP Deskjet D1500 seriesWindows Help

2 Special featuresCongratulations! The HP Deskjet is equipped with several exciting features:• User friendly: Easy to install and operate.• Borderless

Paper is not picked up from the input traySolution:Do one of the following:• If the product is out of paper or there are only a few sheets remaining,

Document is printed off-center or at an angle1. Verify that only one type of paper is placed in the paper tray, and that the paper hasbeen placed in t

A HP support• Ink cartridge warranty information• Support process•HP support by phoneInk cartridge warranty informationThe HP cartridge(s) warranty is

HP support by phone• Phone support period• Placing a call• After the phone support periodPhone support periodOne year of phone support is available in

B Technical information• Printer specifications• Notice to Windows 2000 users•Environmental product stewardship program•Regulatory noticesPrinter spec

remove using common tools. High priority parts have been designed to access quickly for efficientdisassembly and repair.For more information, visit HP

ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner,HP has determined that this product meets ENERGY STAR guideli

Disposal of waste equipment by users in private households in the European UnionAppendix B104 Technical informationTechnical information

Regulatory notices• FCC statement•LED indicator statement•Notice to users in Korea•VCCI (Class B) compliance statement for users in Japan•Notice to us

Notice to users in KoreaVCCI (Class B) compliance statement for users in JapanNotice to users in Japan about the power cordToxic and hazardous substan

3 Get started• Printer at a glance•Power button and light•Paper tray•Print cartridges•Ink-backup modePrinter at a glanceClick the links below to learn

HP Deskjet D1500 Printer series declaration of conformityRegulatory notices 107Technical information

IndexAaccessibility 2after the support period 100aligning print cartridges 51Bbooklet printing 30borderless printing 83bound two-sided printing 42broc

photo printing problemsverifying print settings 82photosdigital 19do not print correctly 82placing a call 100poor fax printout quality 89poor printout

parts of the document aremissing or in wrongplace 98photo printing problems 82poor print quality 86printer 57printer does not feedpaper 77printer is n

1 USB portPower button and lightUse the Power button to turn the printer on and off. It can take a few seconds for theprinter to turn on after you pre

Unfold the paper trayTo unfold the paper tray1. Raise the printer cover.2. Lower the paper tray.3. Fold out the tray extension.4. Lower the printer co

Use the paper trayPrint on different sizes of media by sliding the paper guide to the right or to the left. Theprinter deposits printed pages on the t

You can find the selection number in three places:• Selection number label: Look at the label on the print cartridge that you are replacing.1 Selectio

To remove plastic tape from a print cartridge▲ Hold the print cartridge so that the copper strips are on the bottom and facing towardthe printer, and

4 Connect the printer• USBUSBThe printer connects to the computer with a universal serial bus (USB) cable.NOTE: For best printing performance, use a U

5 Print photosThe printer software offers several features that make printing digital photos easier andimprove photo quality.Learn how to print photos

3. Place the photo paper in the right side of the tray. The side to be printed on shouldface down and the short edge should point towards the printer.

HP Deskjet D1500 Printer seriesHP Photosmart Software Help

5. If necessary, change the HP Real Life Technologies photo fix setting.6. Select any other print settings that you want, and then click OK.If you pri

4. Push the paper into the printer until it stops.5. Slide the paper guide firmly against the edge of the paper.1 Small photos2 Large photosPrintNOTE:

HP Real Life Technologies photo fixHP Real Life Technologies enhance the quality of your printed photos.In most cases, you do not need to change the B

5. In the Print Quality drop-down list, click Normal or Best.NOTE: For maximum dpi quality, go to the Advanced tab, and then selectEnabled from the Ma

6 Print other documentsE-mail Documents Letters EnvelopesPostcards Index cards Labels TransparenciesBrochures Greeting cards Booklets Posters Iron-o

3. Push the paper into the printer until it stops.4. Slide the paper guide firmly against the edge of the paper.Print1. Open the Printer Properties di

3. Push the paper into the printer until it stops.NOTE: The paper will extend over the edge of the tray.4. Slide the paper guide firmly against the ed

3. Push the paper into the printer until it stops.4. Slide the paper guide firmly against the edge of the paper.Print1. Open the Printer Properties di

3. Push the envelopes into the printer until they stop.4. Slide the paper guide firmly against the edge of the envelopes.Print1. Open the Printer Prop

Print1. Open the Printer Properties dialog box.2. Click the Features tab, and then specify the following print settings:• Paper Type: Click More, clic

© 2007 Hewlett-Packard DevelopmentCompany, L.P.Hewlett-Packard CompanynoticesThe information contained in thisdocument is subject to change withoutnot

Print labelsGuidelines• Use only paper, plastic, or clear labels that are designed specifically for inkjet printers.• Use only full sheets of labels.•

Print transparenciesGuidelines• For great results, use HP Premium Inkjet Transparency Film.• Do not exceed the paper tray capacity: 20 transparencies.

3. Push the paper into the printer until it stops.4. Slide the paper guide firmly against the edge of the paper.Print1. Open the Printer Properties di

4. Push the cards into the printer until they stop.5. Slide the paper guide firmly against the edge of the cards.PrintNOTE: If your software program i

Prepare to print1. Slide the paper guide all the way to the left.2. Place plain paper in the right side of the tray. The side to be printed on should

Print postersGuidelines• For poster printing, sections of the poster are automatically arranged on individualsheets that can be taped together. After

6. Check that the number of tiles that are selected matches the number of sheets forthe poster, and then click OK.7. Select any other print settings t

1. Open the Printer Properties dialog box.2. Click the Features tab, and then specify the following print settings:• Print Quality: Normal or Best• Pa

7 Printing tipsCheck your printer•Connect the printer to your computer.•Print a test page.Save time•Use the Printing shortcuts tab.• Set the order tha

NOTE: When you select a printing shortcut the appropriate printing options areautomatically displayed. You can leave them as is or change them.Use pri

Contents1Welcome...52

NOTE: Only the shortcuts that you have created can be deleted. The original HPshortcuts cannot be deleted.Set the page orderThe page order determines

Print multiple pages on a single sheet of paperYou can print up to 16 pages on a single sheet of paper.To print multiple pages on a single sheet of pa

Two-sided printingUse two-sided printing, also called duplexing, to print on both sides of the paper. Printingon both sides of the paper is not only e

4. Select any other print settings that you want, and then click OK.Before the document prints, a preview is displayed.5. Do one of the following:• Cl

Print quality settings• Fast Draft produces draft-quality output at the fastest printing speed, while using theleast amount of ink.• Normal provides t

3. In the Printer Features area, select Enabled from the Maximum dpi drop-down list.NOTE: To disable maximum dpi mode, select Disabled from the drop-d

4. Select the following check boxes:• Flip Pages Up• Preserve Layout5. Select any other print settings that you want, and then click OK.The printer pr

3. Make sure the product is the selected printer.4. If your Web browser supports it, select the items on the Web page that you want toinclude in the p

8 Printer software• Make the HP Deskjet the default printer.• Set the default print settings for all documents.•Use the Printer Properties dialog box

To save time when printing, set the default print settings to options that you use often.That way, you do not have to specify the options every time y

Printing shortcuts...35Create print

NOTE: The path to the Printer Properties dialog box can vary depending on thesoftware program you are using.What's This? helpUse the What's

9 Maintenance• Install print cartridges•Align the print cartridges•Automatically clean print cartridges•View estimated ink levels•Maintain the printer

You can find the selection number in three places:• Selection number label: Look at the label on the print cartridge that you are replacing.1 Selectio

4. Slide the print cartridge out of the carriage.1 Press the Power button2 Open the printer cover3 Push down on the print cartridge4 Slide the print c

1 Ink nozzles2 Copper contacts6. Slide the print cartridge firmly into the carriage at a slight upward angle until you feelresistance.7. Push the cart

3. Click Align the Print Cartridges.4. Click Align, and then follow the onscreen instructions.The HP Deskjet prints a test page, aligns the print cart

Maintain the printer bodyBecause the HP Deskjet ejects ink onto the paper in a fine mist, ink smudges willeventually appear.To remove smudges, stains,

To prepare to clean1. Open the HP Deskjet cover.2. Wait until the print cartridge carriage moves to the center of the HP Deskjet and isidle and quiet.

• When you remove a print cartridge from the printer, store it in an airtight plasticcontainer to protect your print cartridge and to prevent the ink

10 Shop for ink suppliesTo find the print cartridge reorder number, see the printed documentation that came withthe HP Deskjet. You can also use the s

10 Shop for ink supplies ...5611 Troubleshoot

11 Troubleshooting• Error messages•Installation problems•Power light is on or flashing•Printer does not print•Document prints slowly•Print cartridge p

To resolve the problem, follow the instructions in Resolving print cartridge errormessages.Print cartridge problem messageThe printer cannot print if

Solution 1: Make sure you are using the correct print cartridgesSolution: Check to make sure you are using the correct print cartridges for yourproduc

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printerservice or repairs required as a result of using a non-HP supply will

removed from each print cartridge. When plastic tape covers the print cartridgecontacts, the printer cannot detect that the print cartridge is install

6. Click Cancel on the Print dialog box.7. Print the envelope using the Envelopes and Labels feature in Microsoft Word. Theenvelope should print witho

Solution:To resolve the problem1. Make sure that no USB devices other than the printer, the keyboard, and themouse are connected to the computer.2. Di

Printer name does not appearSolution: If the printer software seems to install correctly, but the printer name doesnot appear in the list of printers

What the flashing light meansThe Power light can flash for several reasons:• The printer cover is open.• The printer is out of paper.• A problem exist

Unable to printTry the following solutions:•Solution 1: Make sure the printer is turned on•Solution 2: Print a test page•Solution 3: Clear the print q

Document is misprinted...97Text and images ar

Solution 3: Clear the print queueSolution: Restart your computer to clear the print queue.To clear the print queue1. Restart your computer.2. After th

Solution 5: Verify the printer driver configurationSolution: Check to make sure the product is set as the default printer and that it isusing the corr

Solution 6: Check if the printer is paused or offlineSolution: Check to make sure the product is not paused or offline.To check if the printer is paus

Solution 8: Restart the print spoolerSolution: Restart the print spooler.To stop and restart the print spooler1. Depending upon your operating system,

If the printer still does not print1. Select the topic below that best describes the problem:•Paper jam•Out of paper•Print cartridge carriage is stall

Resolving print cartridge error messagesAfter you install a print cartridge, the Power light begins to blink. The printer will not print.One of the fo

• Check the electrical contacts for debris.• Make sure all the clear nozzle protective tape has been removed.CAUTION: Do not attempt to remove the cop

Print cartridge carriage is stalledThe print cartridge cradle (carriage) may get stuck on either side or in the middle of theprinter. This is called a

Solution 3: Move the printer carriageSolution: If the printer carriage is still stuck, try moving it as described in thefollowing procedure.To move th

If this did not solve the issue, try the next solution.Solution 5: Remove and reinstall the print cartridgesSolution: Improper placement or installati

1WelcomeWelcome to the HP Deskjet D1500 Printer series Help. For details on how to use yourcomputer and the printer together, see the following table

5. Remove the paper jam from the back of the printer, and then replace the rear accessdoor securely.6. If the paper jam cannot be removed from the bac

Solution 1: Make sure the paper tray is not emptySolution: If the paper tray is empty, add more paper.Cause: The paper tray was empty.Solution 2: Chec

9. Slide the paper-width and paper-length guides inward until they stop at the edgesof the paper.NOTE: Do not overload in the paper tray. Make sure th

Paper type Suggested paper size settingsLetterhead Letter or A4Panorama photo paper Appropriate listed panorama size (if listed sizes are notappropria

To clean the rollers1. Turn off the product and remove the power cord.2. Remove the rear door to access the rollers.3. Dip the lint-free cloth into th

Paper weightThe printer might print on multiple sheets of paper at once if the paper is under therecommended paper weight. Use paper that is within th

• Streaks appear in a light portion of a photo•Fading occurs on the edges of a photo•Photo has an unwanted borderBorderless printing guidelinesWhen pr

Streaks appear in a light portion of a photoIf streaks appear in a light portion of a photo, approximately 63 mm (2.5 inches) from oneof the long edge

For small photo paperIf the printout has an unwanted border, try the following solutions:•Align the print cartridges.• Open the Printer Properties dia

Print quality is poorIf you are having problems with print quality, try the solutions in this section and observethe following guidelines:• Replace re

Section DescriptionHP inkjet supplies recyclingprogramFind out how to recycle print cartridges.Chapter 1(continued)6WelcomeWelcome

Wrong, inaccurate, or bleeding colorsIf your printout has one of the following print quality problems, try the solutions in thissection for help.• Col

For more information, see:•Print other documents•Store and handle photo paperCause: The paper was loaded incorrectly, or it was wrinkled or too thick.

Solution 5: Check the print settingsSolution: Check the print settings.• Check the print settings to see if the color settings are incorrect.For examp

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printerservice or repairs required as a result of using a non-HP supply will

The printout has a horizontal band of distortion near the bottom of a borderlessprintTry the following solutions if your borderless print has a blurry

Printouts have horizontal streaks or linesTry the following solutions if your printout has a lines, streaks, or marks on it that run side-to-side acro

If this did not solve the issue, try the next solution.Solution 5: Clean the print cartridgesSolution: Check the estimated ink levels remaining in the

Always make sure the paper you are printing on is flat. For best results when printingimages, use HP Premium Plus Photo Paper.For more information, se

If this did not solve the issue, try the next solution.Solution 2: Check the resolution of the imageSolution: Check the resolution of the image. If yo

Solution 2: Make sure only one type of paper is loadedSolution: Load only one type of paper at a time.Cause: More than one type of paper was loaded in