Hp LaserJet 1100 All-in-One Printer series User Manual Page 136
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126 Chapter 10 Service and support
EN
Worldwide sales and service offices
Before calling an HP Sales and Service office, be sure to contact the appropriate
Customer Support Center number listed in the “HP Support” section. Products should
not be returned to the following offices.
Argentina
Hewlett-Packard Argentina S.A.
Montañeses 2140/50/60
1428 Buenos Aires
Phone: (54) (1) 787-7100
Fax: (54) (1) 787-7213
Australia
Hewlett-Packard Australia Ltd.
31-41 Joseph Street
Blackburn, VIC 3130
Phone: (61) (3) 272-2895
Fax: (61) (3) 898-7831
Hardware Repair Center:
Phone: (61) (3) 272-8000
Extended Warranty Support:
Phone: (61) (3) 272-2577
Customer Information Center:
Phone: (61) (3) 272-8000
Austria
Hewlett-Packard GmbH
Lieblgasse 1
A-1222 Vienna
Phone: (43) (1) 25000-555
Fax: (43) (1) 25000-500
Belgium
Hewlett-Packard Belgium S.A. NV
Boulevard de la Woluwe-Woluwedal 100-
102
B-1200 Brussels
Phone: (32) (2) 778-31-11
Fax: (32) (2) 763-06-13
Brazil
Edisa Hewlett-Packard SA
Alameda Rio Negro 750
06454-050 Alphaville - Barueri-SP
Phone: (55) (11)- 7296-8000
Canada
Hewlett-Packard (Canada) Ltd.
17500 Trans Canada Highway
South Service Road
Kirkland, Québec H9J 2X8
Phone: (1) (514) 697-4232
Fax: (1) (514) 697-6941
Hewlett-Packard (Canada) Ltd.
5150 Spectrum Way
Mississauga, Ontario L4W 5G1
Phone: (1) (905) 206-4725
Fax: (1) (905) 206-4739
Chile
Hewlett-Packard de Chile
Avenida Andres Bello 2777 of. 1
Los Condes
Santiago, Chile
China
China Hewlett-Packard Co. Ltd.
Level 5, West Wing Office
China World Trade Center
No. 1, Jian Guo Men Wai Avenue
Beijing 100004
Phone: (86) (10) 6505-3888,x. 5450
Fax: (86) (10) 6505-1033
Hardware Repair Center and Extended
Warranty Support:
Phone: (86) (10) 6262-5666x. 6101/2
(86) (10) 6261-4167
Colombia
Hewlett-Packard Colombia
Calle 100 No. 8A -55
Torre C Oficina 309
Bogotá, Colombia
- LaserJet 1
- HP LaserJet 1100A 3
- Printer•Copier•Scanner 3
- User Guide _________________ 3
- Hewlett-Packard Company 4
- 11311 Chinden Boulevard 4
- Boise, Idaho 83714 U.S.A 4
- Contents 5
- 3 Printing media 6
- 4 Printing tasks 6
- 5 Scanning tasks 6
- 6 Copying tasks 7
- 8 Troubleshooting the printer 7
- 10 Service and support 8
- Appendix D Memory (DIMMs) 9
- Getting to know the 11
- Printer features and benefits 12
- Printer components 13
- Printer control panel 14
- Printer paper input trays 15
- Printer paper guides 15
- Printer paper output paths 16
- Printer door 17
- Specific types. . 19
- Turning the power off 20
- Voltage conversions 20
- Printer properties (driver) 21
- Printer online help 22
- Printing a self-test page 23
- Scanner features and benefits 26
- Getting to know the software 27
- LaserJet Document Desktop 29
- (Windows 3.1x, 9x, NT 4.0) 29
- Quick Copy settings 30
- Copier Control Panel 30
- LaserJet Toolbox 31
- Copier/Scanner components 32
- Scanner door 33
- Accessing the online help 37
- Printing media 39
- Printing transparencies 40
- Printing envelopes 41
- Printing labels 42
- Printing letterhead 43
- Printing cards 44
- Printing tasks 45
- Printing with manual feed 46
- (manual duplexing) 47
- Manual duplex using the 48
- (standard) 48
- Manual duplex (special) 49
- Printing watermarks 50
- (N-up printing) 51
- Printing booklets 52
- Canceling a print job 54
- 46 Chapter 4 Printing tasks 56
- Scanning tasks 57
- Scanning to fax 58
- Scanning to e-mail 59
- Editing scanned text (OCR) 60
- Windows 3.1x 61
- Using the Store feature 62
- Acquiring an image 63
- Contrast sensitive originals 63
- Enhancing the scanned image 64
- Canceling scan or copy jobs 65
- 56 Chapter 5 Scanning tasks 66
- Copying tasks 67
- Copy overview 68
- Making Quick Copies 68
- Canceling copy jobs 70
- Managing the toner 71
- HP toner cartridges 72
- Redistributing toner 73
- Changing the toner cartridge 74
- Printer light patterns 77
- Error messages on screen 79
- Error Message Solution 80
- Paper handling problems 81
- Printed page problems 82
- Problem Solution 82
- Finding the solution 73 83
- Improving print quality 84
- Correcting print defects 86
- Misformed characters 88
- Page skew 88
- Curl or wave 88
- Wrinkles or creases 88
- Cleaning the printer 89
- Cleaning the toner 90
- Clearing printer paper jams 92
- Removing a jammed page 93
- Paper jam: removing torn 95
- Changing the pickup roller 96
- Cleaning the pickup roller 98
- Resetting the printer 99
- Troubleshooting the 101
- Copier/Scanner 101
- Finding the solution 102
- The scanner did nothing 103
- No preview appeared on screen 105
- The text cannot be edited 108
- The scan takes too long 109
- Improving scan/copy quality 113
- Image defect examples 114
- Correcting scan/copy defects 115
- Black dots or streaks 116
- Unclear text 116
- Image prints at reduced size 116
- Calibrating the scanner 117
- Cleaning the scanner 118
- Clearing scanner jams 119
- Clearing jams 120
- Clearing hard-to-reach 121
- Removing the scanner 122
- Service and support 123
- Availability 124
- Obtaining hardware service 124
- Service information form 127
- HP Support 128
- Online services 132
- U.S. and Canada 133
- HP service information 134
- HP SupportPack 134
- HP FIRST 134
- (DeskJet) 138
- (Hardware) 138
- (Onsite) 138
- Printer specifications 141
- Specifications 142
- Specifications 133 143
- Physical specifications 143
- FCC compliance 144
- Protecting the Environment 145
- Material safety data sheet 147
- Regulatory statements 148
- Laser safety statement 149
- Canadian DOC regulations 149
- Korean EMI statement 149
- Laser statement for Finland 150
- Scanner 151
- Paper specifications 161
- Printer paper specifications 162
- Guidelines for using paper 163
- Transparencies 164
- Envelopes 165
- Envelope storage 166
- Card stock and heavy media 167
- Memory (DIMMs) 169
- Installing DIMMs (memory) 170
- Test DIMM installation 172
- Removing DIMMs 173
- Warranty and 175
- DURATION OF WARRANTY: 178
- Accessories and 183
- Ordering information 184
- HP LaserJet Printer 185
- Family Paper 185
- Specification Guide 185
- Scanner resolution 187
- Overview 188
- Resolution 190
- Gray scale 191
- Index 185 195
- 186 Index 196
- *C4218-90962* 198
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