Hp LaserJet 1100 All-in-One Printer series User Manual download pdf (Page 111)

Finding the solution

101

No copy came out or the scanner did nothing

Is paper loaded in the printer paper input tray?

Load paper in the printer. See “Loading paper into the printer.”

Is the original loaded correctly?

Verify the original is loaded correctly: narrow side first and top down in

the scanner paper input tray. See “Loading Copier/Scanner originals.”

Is the scanner correctly connected and latched to the printer?

The scanner must be connected and the attachment lever latched.

See the Quick Reference Guide for attachment instructions. See

“Removing the scanner” for instructions on removing the scanner.

CAUTION

To prevent damage, unplug the printer before checking the scanner

connection.

Is the wrong printer selected?

Verify that the HP LaserJet 1100 is selected as the current printer

when you print. You may have to click

Setup

in the print screen to see

which printer is being used. Specify HP LaserJet 1100 if necessary.

Have you printed a self-test page to verify the scanner is

recognized by the printer?

Verify the scanner is installed by printing a self-test page. See

“Printing a self-test page.” On the lower-left hand corner of the self-

test page, the text will read: “Scanner Installed: Yes.” If the text reads

“No” instead, reboot your PC. If that does not work, reinstall the

HP LaserJet 1100 software. See the Quick Reference Guide included

with the HP LaserJet 1100A Printer•Copier•Scanner for software

installation instructions.

Did you send a print job before attempting to copy?

If a print job was sent before the copy job, the copy will be made after

the print job is finished.

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Hp LaserJet 1100 All-in-One Printer series User Manual Page 111