Hp LaserJet 1100 All-in-One Printer series User Manual download pdf (Page 112)

102 Chapter 9 Troubleshooting the Copier/Scanner

Copies are blank, missing images, or faded

Are you making a Quick Copy when you should be using the

Copier Control Panel?

The Quick Copy settings may not produce good results for the type of

copy job you are attempting. See “Copy overview.”

Is the protective tape still on the printer toner cartridge?

Each new toner cartridge is packaged with protective plastic tape.

See “Changing the toner cartridge” to verify the protective tape has

been removed.

Is the toner cartridge low on toner?

Copies are made using the printer, so if the toner cartridge is low on

toner, the copies will be faded. The life of the toner cartridge may be

extended. See “Redistributing toner.”

Is the wrong printer selected?

Verify the HP LaserJet 1100 is selected as the current printer when

you print. You may have to click on Setup in the print screen to see

which printer is being used. Specify HP LaserJet 1100 if necessary.

If the problem is software related, access the online help. See

“Accessing the online help.”

Is the original of poor quality?

The accuracy of the copy depends on the quality and size of the

original. If your original is too light, the copy may not be able to

compensate, even if the contrast is adjusted. Try adjusting the

contrast with the Copier Control Panel. See “Using the Copier Control

Panel.”

Does the original have a colored background?

Colored backgrounds can cause images in the foreground to blend

too much or the background to appear in a different shade. Try

adjusting the settings before copying or enhancing the image after it

has been copied with the Copier Control Panel. See “Using the

Copier Control Panel.” Also see “Scanner resolution and gray scale.”

Is the original longer than 762 mm (30 in.)?

The maximum scannable length is 762 mm (30 in.). If the page

exceeds the maximum length, the scanner will stop.

CAUTION Do not try to pull the original out of the scanner because you may

damage the scanner or your original. See “Clearing scanner jams.”

Is the original too small?

The minimum size supported in the HP 1100 Copier/Scanner is 50.8

by 90 mm (2 by 3.5 in.). The original may be jammed. See “Clearing

scanner jams.”

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Hp LaserJet 1100 All-in-One Printer series User Manual Page 112