Hp LaserJet 1100 All-in-One Printer series User Manual download pdf (Page 107)

Finding the solution 97

Part of the image did not scan or is missing

text

Was the original loaded correctly?

Verify you loaded the original correctly. See “Loading Copier/Scanner

originals.”

Does the original have a colored background?

Colored backgrounds can cause images in the foreground to blend

too much. Try adjusting the settings before scanning or enhancing the

image after it has been scanned. See “Contrast sensitive originals.”

Also see “Scanner resolution and gray scale.”

Is the original longer than 762 mm (30 in.)?

The maximum scannable length is 762 mm (30 in.). If the page

exceeds the maximum length, the scanner will stop.

CAUTION Do not try to pull the original out of the scanner, or you may damage

the scanner or your original. See “Clearing scanner jams.”

Is the original too small?

The minimum size supported in the Copier/Scanner for the HP 1100

is 50.8 by 90 mm (2 by 3.5 in.). The original may be jammed. See

“Clearing scanner jams.”

Are you using the Document Assistant?

Your default property settings for the Document Assistant may be set

to automatically perform a specific task other than the one you are

attempting. For example, the Document Assistant can be set to

automatically perform a scan to e-mail; thus your image will not show

up on screen but instead will be attached to an e-mail message as a

file. See the online help for instructions on changing the Document

Assistant properties. See “Accessing the online help.”

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Hp LaserJet 1100 All-in-One Printer series User Manual Page 107