Hp Photosmart C4780 User Manual

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Summary of Contents

Page 1 - HP Photosmart C4700 series

HP Photosmart C4700 series

Page 2

To connect the HP Photosmart to a Windows computer with an ad hoc connection, thecomputer must have a wireless network adapter and an ad hoc profile.

Page 3 - Contents

5. Reinsert the print cartridge by sliding it forward into the slot on the right. Thenpush the print cartridge forward until it clicks into the socket

Page 4

To clean the print cartridge contacts1. Turn on the product and open the print cartridge door.The print carriage moves to the far right side of the pr

Page 5

8. Hold the print cartridge with the HP logo on top, and insert the print cartridge backinto the slot. Make sure you push the print cartridge in firml

Page 6 - Chapter 1

HP recommends that you have an new print cartridge available, to avoid printingdelays.NOTE: Ink levels might not be available for the indicated print

Page 7 - HP Photosmart

Chapter 12102 Solve a problemSolve a problem

Page 8

13 Stop the current jobTo stop a current job from the product▲ Press Cancel on the control panel. If the current job does not stop, press Cancelagain.

Page 9

Chapter 13104 Stop the current jobStop the current job

Page 10 - Chapter 2

14 Technical informationThe technical specifications and international regulatory information for the HP Photosmart areprovided in this section.For ad

Page 11

Paper specificationsTypePaper weight Paper tray*Plain paper 20 to 24 lb. (75 to 90 gsm) Up to 80 (20 lb. paper)Legal paper 20 to 24 lb. (75 to 90 gsm)

Page 12 - Set up a USB connection

to a minimum while ensuring proper functionality and reliability. Dissimilar materials have beendesigned to separate easily. Fasteners and other conne

Page 13 - Printer parts

h. Select the check box for This is a computer-to-computer (ad hoc) network;wireless access points are not used.i. Click OK to close the Wireless netw

Page 14 - Control panel features

HP inkjet supplies recycling programHP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program isavailable in many countr

Page 15 - 4 How do I?

Disposal of waste equipment by users in private households in the European UnionDisposal of Waste Equipment by Users in Private Households in the Euro

Page 16 - How do I?

Toxic and hazardous substance tableRegulatory noticesThe HP Photosmart meets product requirements from regulatory agencies in your country/region.This

Page 17 - 5 Paper basics

FCC statementFCC statementThe United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to

Page 18 - Paper basics

Notice to users in KoreaChapter 14112 Technical informationTechnical information

Page 19

HP Photosmart C4700 series declaration of conformityDECLARATION OF CONFORMITYaccording to ISO/IEC 17050-1 and EN 17050-1 :# CoD SNPRH-0803-01 Rev A

Page 20 - Load media

Regulatory wireless statementsThis section contains the following regulatory information pertaining to wireless products:• Exposure to radio frequency

Page 21 - Load media 19

European Union regulatory noticeEuropean Union Regulatory NoticeProducts bearing the CE marking comply with the following EU Directives: • Low Volta

Page 22 - Information on paper

Notice to users in TaiwanChapter 14116 Technical informationTechnical information

Page 23 - Print documents

IndexSymbols/Numerics10 x 15 cm photo paperspecifications 106Aafter the support period 54alignmentfailed 78print cartridges 78Bbuttons, control panel

Page 24 - Print photos

4. On the Connection Type screen, select an appropriate option, and then click Next.The Searching screen appears as the Setup program searches for the

Page 25 - Print photos 23

Rrecycleink cartridges 108regulatory noticesregulatory modelidentification number 110wireless statements 114reinstall software 59Sscancrop incorrect 6

Page 26

3 Get to know the HP Photosmart• Printer parts•Control panel featuresPrinter partsFigure 3-1 Printer parts1 Color graphics display (also referred to a

Page 27

Control panel featuresFigure 3-2 Control panel features2.71 Back: Returns to the previous screen.2 Cancel: Stops the current operation, restores defau

Page 28 - 26 Print

4 How do I?This section contains links to commonly performed tasks, such as printing photos,scanning, and making copies.•“Print photos from a memory c

Page 29 - Print envelopes

Chapter 414 How do I?How do I?

Page 30 - Print on specialty media

5 Paper basicsYou can load many different types and sizes of paper in the HP Photosmart, includingletter or A4 paper, photo paper, transparencies, and

Page 31 - Print a Web page

Recommended papers for printingIf you want the best print quality, HP recommends using HP papers that are specificallydesigned for the type of project

Page 32 - View the print resolution

ColorLokHP recommends plain papers with the ColorLok logo for printing and copying of everydaydocuments. All papers with the ColorLok logo are indepen

Page 34 - 32 Print

Load media1. Do one of the following:Load small-size papera. Lower paper tray.❑Slide paper-width guide outwards.b. Load paper.❑Insert stack of photo p

Page 35 - Scan to a computer

❑Slide stack of paper forward until it stops.NOTE: If the photo paper you are using has perforated tabs, load photopaper so that tabs are closest to y

Page 36 - Scan to a memory card

❑Slide stack of paper forward until it stops.❑Slide paper-width guide inward until it stops at edge of paper.2. View the animation for this topic.Rela

Page 37

6Print“Print documents” on page 21“Print photos” on page 22“Print envelopes” on page 27“Print on specialty media” on page 28“Print a Web page” on page

Page 38 - Chapter 7

5. Select the appropriate options for your print job by using the features available in theAdvanced, Printing Shortcuts, Features, and Color tabs.TIP:

Page 39

6. Click the button that opens the Properties dialog box.Depending on your software application, this button might be called Properties,Options, Print

Page 40 - Copy text or mixed documents

Print photos from a memory card1. Do one of the following:Print photo on small-size papera. Load paper.❑Load up to 10 x 15 cm (4 x 6 inch) photo paper

Page 41

d. Select photo.❑Press button next to Select.❑Press OK.❑Press button next to Prints to increase number of copies.e. Print photo.❑Press OK.Print photo

Page 42 - Chapter 8

d. Select photo.❑Press button next to Select.❑Press OK.❑Press button next to 4 x 6 Photo until size changes to 8.5 x 11 Photo.❑Press button next to Pr

Page 43 - Change the copy settings

c. Insert memory device.1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,Memory Stick Duo or Pro Duo (adapter optional),

Page 44

Contents1 HP Photosmart C4700 series Help...32 Finish setting u

Page 45 - 9 Reprint photos

To print a group of addresses on labels or envelopes1. Print a test page on plain paper first.2. Place the test page on top of the label sheet or enve

Page 46 - Reprint photos

3. Make sure you have selected the correct printer.4. Click the button that opens the Properties dialog box.Depending on your software application, th

Page 47 - 10 Save photos

TIP: To print Web pages correctly, you might need to set your print orientation toLandscape.Print using Maximum dpiUse maximum dpi mode to print high-

Page 48 - Save photos

To view the print resolution1. On the File menu in your software application, click Print.2. Make sure the product is the selected printer.3. Click th

Page 49 - 11 Work with cartridges

5. In the Printing Shortcuts list, click a printing shortcut.The print settings for the selected printing shortcut are displayed.6. Change the print s

Page 50 - Replace the cartridges

7 Scan•“Scan to a computer” on page 33•“Scan to a memory card” on page 34•“Scan and reprint photos” on page 43Scan to a computerTo scan to a computer1

Page 51 - Work with cartridges

c.Close lid.2. Start scan.a. Press button next to Scan on Home screen.b. Press button next to Scan to PC.If product is network-connected, a list of av

Page 52 - Ink-backup mode

c.Close lid.2. Select Scan.a. Press button next to Scan on Home screen.b. Press button next to Scan to Memory Card.3. Insert memory device.1 Memory St

Page 53

Chapter 736 ScanScan

Page 54 - 52 Work with cartridges

8Copy•“Copy text or mixed documents” on page 38•“Copy photos (reprint)” on page 43Copy 37Copy

Page 55 - 12 Solve a problem

14 Technical informationNotice ...

Page 56 - Setup troubleshooting

Copy text or mixed documentsCopy text or mixed documents1. Do one of the following:Make a black and white copya. Load paper.❑Load full-size paper in p

Page 57 - The product will not turn on

❑Close lid.c. Select Copy.❑Press button next to Copy.❑Press button next to Black Copy.❑Press button next to Actual Size.❑Press button next to Copies t

Page 58 - 56 Solve a problem

Make a color copya. Load paper.❑Load full-size paper in paper tray.b. Load original.❑Lift lid on product.TIP: To make copies of thick originals, such

Page 59 - Setup troubleshooting 57

c. Select Copy.❑Press button next to Copy.❑Press button next to Color Copy.❑Press button next to Actual Size.❑Press button next to Copies to increase

Page 60 - 58 Solve a problem

Chapter 842 CopyCopy

Page 61 - Setup troubleshooting 59

9 Reprint photosTo reprint an original photo1. Load paper.▲ Load up to 13 x 18 cm (5 x 7 inch) photo paper in paper tray.2. Select project type.a. Pre

Page 62 - Print troubleshooting

b. Load original print side down on right front corner of glass.c.Close lid.d.Press OK.4. Reprint photo.a.Press OK.b. Press button next to Prints to i

Page 63 - Check paper

10 Save photosYou can use the HP Photosmart Software installed on your computer to transfer photosfrom a memory card to your computer’s hard drive for

Page 64 - Check product

Chapter 1046 Save photosSave photos

Page 65 - Print troubleshooting 63

11 Work with cartridges• Check the estimated ink levels•Replace the cartridges•Order ink supplies•Cartridge warranty informationCheck the estimated in

Page 66 - Print quality troubleshooting

1 HP Photosmart C4700 series HelpFor information about the HP Photosmart, see:•“Finish setting up the HP Photosmart” on page 5•“Get to know the HP Pho

Page 67 - Memory card troubleshooting

Replace the cartridgesTo replace the cartridges1. Check that power is on.2. Remove cartridge.a. Open cartridge access door.Wait for print carriage to

Page 68 - 66 Solve a problem

3. Insert new cartridge.a. Remove cartridge from packaging.b. Remove plastic tape by using the pink pull tab.c. Line up colored shaped icons, then sli

Page 69 - Copy troubleshooting

Related topics•“Order ink supplies” on page 50•“Ink-backup mode” on page 50Order ink suppliesTo learn which HP supplies work with your product, order

Page 70 - Scan troubleshooting

Cartridge warranty informationThe HP cartridge warranty is applicable when the product is used in its designated HPprinting device. This warranty does

Page 71 - Text is incorrect or missing

Chapter 1152 Work with cartridgesWork with cartridges

Page 72 - 70 Solve a problem

12 Solve a problemThis section contains the following topics:•HP support•Setup troubleshooting•Print troubleshooting•Print quality troubleshooting•Mem

Page 73 - Errors 71

◦ Did you add any new hardware or software to your computer at about the timethat this situation began?◦ Did anything else occur prior to this situati

Page 74 - File messages

The product will not turn onTry the following solutions if there are no light indications, no noise, and no movementfrom the product when you turn it

Page 75 - Errors 73

Solution 2: Reset the productSolution: Turn off the product, and then unplug the power cord. Plug the powercord back in, and then press the On button

Page 76 - General user messages

After setting up the product, it does not printTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely so

Page 77 - Errors 75

Chapter 14 HP Photosmart C4700 series HelpHP Photosmart C4700 series Help

Page 78 - Paper messages

product is connected to the computer through a wireless connection, make sure thatthe connection is active and the product is turned on.For more infor

Page 79 - Print cartridge messages

The registration screen does not appearSolution: You can access the registration (Sign up now) screen from the Windowstaskbar by clicking Start, point

Page 80 - 78 Solve a problem

When the software installation is complete, the HP Digital Imaging Monitor icon appearsin the Windows system tray.To verify that the software is prope

Page 81 - Errors 79

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printerservice or repairs required as a result of using a non-HP supply will

Page 82 - 80 Solve a problem

Cause: The paper was loaded incorrectly.Check productFollow these steps.•Step 1: Align the print cartridges•Step 2: Clean the print cartridgesStep 1:

Page 83 - Errors 81

3. In the Print Settings area, click Printer Toolbox.NOTE: You can also open the Printer Toolbox from the Print Propertiesdialog box. In the Print Pro

Page 84 - 82 Solve a problem

6. In the Paper Type drop-down list, select the type of paper that you have loaded.7. In the Print Quality drop-down list, select the appropriate qual

Page 85 - Errors 83

Cause: When printouts are stacked on top of a photo before the ink is completelydry, some color distortion may occur in the photo.Memory card troubles

Page 86

If the file system on the card is corrupt, reformat the memory card in your digitalcamera. For more information, see the documentation that came with

Page 87 - Errors 85

product is connected to the computer through a wireless connection, make sure thatthe connection is active and the product is turned on.For more infor

Page 88 - 86 Solve a problem

2 Finish setting up theHP Photosmart• Add the HP Photosmart to a network•Set up a USB connectionAdd the HP Photosmart to a network•“WiFi Protected Set

Page 89 - Errors 87

Solution 2: Wipe the glass and the back of the document lidSolution: Turn off the product, unplug the power cord, and then use a soft cloth towipe the

Page 90

Text is incorrect or missingTry the following solutions.•Solution 1: Adjust the brightness in the software•Solution 2: Clean the glass and lidSolution

Page 91 - Errors 89

Door openSolution: Close the print cartridge door.Cause: The print cartridge door was open.Firmware revision mismatchSolution: Contact HP support for

Page 92 - 90 Solve a problem

Missing HP Photosmart SoftwareTry the following solutions.•Solution 1: Install the HP Photosmart Software•Solution 2: Check the connection from the pr

Page 93 - Errors 91

File messagesThe following is a list of file-related error messages:•Error reading or writing the file•Unreadable files. NN files could not be read•Ph

Page 94 - 92 Solve a problem

File not foundSolution: Close some applications and try the task again.Cause: There was not enough available memory on your computer to create a print

Page 95 - Errors 93

General user messagesThe following is a list of messages related to common user errors:•Cannot crop•Borderless printing error•Memory card error•Memory

Page 96 - 94 Solve a problem

Memory card errorTry the following solutions.•Solution 1: Remove all but one memory card•Solution 2: Push the memory card all the way forwardSolution

Page 97 - Errors 95

If more than one memory card is inserted, an error message will appear on the display.Remove the additional memory card to resolve the problem.Cause:

Page 98 - 96 Solve a problem

Paper upside downSolution: Load paper in the paper tray print side down.Cause: Paper in the paper tray was upside down.Paper orientation errorSolution

Page 99 - Errors 97

❑Press button next to WPS.❑Press button next to PIN.The device displays a PIN.❑Enter the PIN on WPS-enabled router or other networking device.❑Press O

Page 100 - Solve a problem

Cause: The indicated print cartridges were estimated to be low on ink and mightneed to be replaced soon.Need alignment or alignment failedTry the foll

Page 101 - Errors 99

Solution 3: Make sure the protective tape is removed from the print cartridgesSolution: Check each print cartridge. The tape might have been removed f

Page 102 - 100 Solve a problem

Solution 5: Print cartridge might be defectiveSolution: If the alignment error persists and you cannot clear it, your print cartridgemight be defectiv

Page 103 - Errors 101

4. Remove the black print cartridge from the slot on the right. Do not touch the inknozzles or the copper-colored contacts. Check for possible damage

Page 104 - 102 Solve a problem

HP recommends that you use genuine HP print cartridges. Genuine HP printcartridges are designed and tested with HP printers to help you easily produce

Page 105 - 13 Stop the current job

3. Lightly press down on the print cartridge to release it, and then pull it towards youout of the slot.NOTE: Do not remove both print cartridges at t

Page 106 - Stop the current job

9. Repeat if necessary for the other print cartridge.10. Gently close the print cartridge door and plug the power cord into the back of theproduct.Cau

Page 107 - 14 Technical information

Solution 3: Remove and reinsert the print cartridgesSolution: One or both of the print cartridges are not installed or are installedincorrectly. Remov

Page 108

8. Hold the print cartridge with the HP logo on top, and insert the print cartridge backinto the slot. Make sure you push the print cartridge in firml

Page 109 - Recycling program

removed from each print cartridge. When plastic tape covers the print cartridgecontacts, the product cannot detect that the print cartridge is install

Page 110 - Power consumption

To connect the product1. Insert the product Software CD in the computer CD-ROM drive.2. Follow the instructions on the screen.When you are prompted, c

Page 111 - Chemical Substances

Also, make sure the print cartridges are installed into the correct slots.To make sure the print cartridges are installed correctly1. Make sure the pr

Page 112 - Regulatory notices

5. Reinsert the print cartridge by sliding it forward into the slot on the right. Thenpush the print cartridge forward until it clicks into the socket

Page 113 - FCC statement

2. Wait until the print carriage is idle and silent, and then unplug the power cord fromthe back of the product.3. Lightly press down on the print car

Page 114 - Notice to users in Korea

9. Repeat if necessary for the other print cartridge.10. Gently close the print cartridge door and plug the power cord into the back of theproduct.Cau

Page 115 - DECLARATION OF CONFORMITY

If it appears that you are using the correct print cartridges, proceed to the nextsolution.For more information, see:“Replace the cartridges” on page

Page 116 - Aviso aos usuários no Brasil

Also, make sure the print cartridges are installed into the correct slots.To make sure the print cartridges are installed correctly1. Make sure the pr

Page 117 - Technical information

5. Reinsert the print cartridge by sliding it forward into the slot on the right. Thenpush the print cartridge forward until it clicks into the socket

Page 118 - Notice to users in Taiwan

If the message does not indicate which cartridge is causing the problem, follow thesesteps to determine which cartridge is the problem cartridge. Afte

Page 119

5. Close the print cartridge door.6. Check to see if the error has been resolved.• If the error has been resolved, then there is a problem with the bl

Page 120

Also, make sure the print cartridges are installed into the correct slots.To make sure the print cartridges are installed correctly1. Make sure the pr

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