HP Photosmart C4700 series
To connect the HP Photosmart to a Windows computer with an ad hoc connection, thecomputer must have a wireless network adapter and an ad hoc profile.
5. Reinsert the print cartridge by sliding it forward into the slot on the right. Thenpush the print cartridge forward until it clicks into the socket
To clean the print cartridge contacts1. Turn on the product and open the print cartridge door.The print carriage moves to the far right side of the pr
8. Hold the print cartridge with the HP logo on top, and insert the print cartridge backinto the slot. Make sure you push the print cartridge in firml
HP recommends that you have an new print cartridge available, to avoid printingdelays.NOTE: Ink levels might not be available for the indicated print
Chapter 12102 Solve a problemSolve a problem
13 Stop the current jobTo stop a current job from the product▲ Press Cancel on the control panel. If the current job does not stop, press Cancelagain.
Chapter 13104 Stop the current jobStop the current job
14 Technical informationThe technical specifications and international regulatory information for the HP Photosmart areprovided in this section.For ad
Paper specificationsTypePaper weight Paper tray*Plain paper 20 to 24 lb. (75 to 90 gsm) Up to 80 (20 lb. paper)Legal paper 20 to 24 lb. (75 to 90 gsm)
to a minimum while ensuring proper functionality and reliability. Dissimilar materials have beendesigned to separate easily. Fasteners and other conne
h. Select the check box for This is a computer-to-computer (ad hoc) network;wireless access points are not used.i. Click OK to close the Wireless netw
HP inkjet supplies recycling programHP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program isavailable in many countr
Disposal of waste equipment by users in private households in the European UnionDisposal of Waste Equipment by Users in Private Households in the Euro
Toxic and hazardous substance tableRegulatory noticesThe HP Photosmart meets product requirements from regulatory agencies in your country/region.This
FCC statementFCC statementThe United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to
Notice to users in KoreaChapter 14112 Technical informationTechnical information
HP Photosmart C4700 series declaration of conformityDECLARATION OF CONFORMITYaccording to ISO/IEC 17050-1 and EN 17050-1 :# CoD SNPRH-0803-01 Rev A
Regulatory wireless statementsThis section contains the following regulatory information pertaining to wireless products:• Exposure to radio frequency
European Union regulatory noticeEuropean Union Regulatory NoticeProducts bearing the CE marking comply with the following EU Directives: • Low Volta
Notice to users in TaiwanChapter 14116 Technical informationTechnical information
IndexSymbols/Numerics10 x 15 cm photo paperspecifications 106Aafter the support period 54alignmentfailed 78print cartridges 78Bbuttons, control panel
4. On the Connection Type screen, select an appropriate option, and then click Next.The Searching screen appears as the Setup program searches for the
Rrecycleink cartridges 108regulatory noticesregulatory modelidentification number 110wireless statements 114reinstall software 59Sscancrop incorrect 6
3 Get to know the HP Photosmart• Printer parts•Control panel featuresPrinter partsFigure 3-1 Printer parts1 Color graphics display (also referred to a
Control panel featuresFigure 3-2 Control panel features2.71 Back: Returns to the previous screen.2 Cancel: Stops the current operation, restores defau
4 How do I?This section contains links to commonly performed tasks, such as printing photos,scanning, and making copies.•“Print photos from a memory c
Chapter 414 How do I?How do I?
5 Paper basicsYou can load many different types and sizes of paper in the HP Photosmart, includingletter or A4 paper, photo paper, transparencies, and
Recommended papers for printingIf you want the best print quality, HP recommends using HP papers that are specificallydesigned for the type of project
ColorLokHP recommends plain papers with the ColorLok logo for printing and copying of everydaydocuments. All papers with the ColorLok logo are indepen
Load media1. Do one of the following:Load small-size papera. Lower paper tray.❑Slide paper-width guide outwards.b. Load paper.❑Insert stack of photo p
❑Slide stack of paper forward until it stops.NOTE: If the photo paper you are using has perforated tabs, load photopaper so that tabs are closest to y
❑Slide stack of paper forward until it stops.❑Slide paper-width guide inward until it stops at edge of paper.2. View the animation for this topic.Rela
6Print“Print documents” on page 21“Print photos” on page 22“Print envelopes” on page 27“Print on specialty media” on page 28“Print a Web page” on page
5. Select the appropriate options for your print job by using the features available in theAdvanced, Printing Shortcuts, Features, and Color tabs.TIP:
6. Click the button that opens the Properties dialog box.Depending on your software application, this button might be called Properties,Options, Print
Print photos from a memory card1. Do one of the following:Print photo on small-size papera. Load paper.❑Load up to 10 x 15 cm (4 x 6 inch) photo paper
d. Select photo.❑Press button next to Select.❑Press OK.❑Press button next to Prints to increase number of copies.e. Print photo.❑Press OK.Print photo
d. Select photo.❑Press button next to Select.❑Press OK.❑Press button next to 4 x 6 Photo until size changes to 8.5 x 11 Photo.❑Press button next to Pr
c. Insert memory device.1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,Memory Stick Duo or Pro Duo (adapter optional),
Contents1 HP Photosmart C4700 series Help...32 Finish setting u
To print a group of addresses on labels or envelopes1. Print a test page on plain paper first.2. Place the test page on top of the label sheet or enve
3. Make sure you have selected the correct printer.4. Click the button that opens the Properties dialog box.Depending on your software application, th
TIP: To print Web pages correctly, you might need to set your print orientation toLandscape.Print using Maximum dpiUse maximum dpi mode to print high-
To view the print resolution1. On the File menu in your software application, click Print.2. Make sure the product is the selected printer.3. Click th
5. In the Printing Shortcuts list, click a printing shortcut.The print settings for the selected printing shortcut are displayed.6. Change the print s
7 Scan•“Scan to a computer” on page 33•“Scan to a memory card” on page 34•“Scan and reprint photos” on page 43Scan to a computerTo scan to a computer1
c.Close lid.2. Start scan.a. Press button next to Scan on Home screen.b. Press button next to Scan to PC.If product is network-connected, a list of av
c.Close lid.2. Select Scan.a. Press button next to Scan on Home screen.b. Press button next to Scan to Memory Card.3. Insert memory device.1 Memory St
Chapter 736 ScanScan
8Copy•“Copy text or mixed documents” on page 38•“Copy photos (reprint)” on page 43Copy 37Copy
14 Technical informationNotice ...
Copy text or mixed documentsCopy text or mixed documents1. Do one of the following:Make a black and white copya. Load paper.❑Load full-size paper in p
❑Close lid.c. Select Copy.❑Press button next to Copy.❑Press button next to Black Copy.❑Press button next to Actual Size.❑Press button next to Copies t
Make a color copya. Load paper.❑Load full-size paper in paper tray.b. Load original.❑Lift lid on product.TIP: To make copies of thick originals, such
c. Select Copy.❑Press button next to Copy.❑Press button next to Color Copy.❑Press button next to Actual Size.❑Press button next to Copies to increase
Chapter 842 CopyCopy
9 Reprint photosTo reprint an original photo1. Load paper.▲ Load up to 13 x 18 cm (5 x 7 inch) photo paper in paper tray.2. Select project type.a. Pre
b. Load original print side down on right front corner of glass.c.Close lid.d.Press OK.4. Reprint photo.a.Press OK.b. Press button next to Prints to i
10 Save photosYou can use the HP Photosmart Software installed on your computer to transfer photosfrom a memory card to your computer’s hard drive for
Chapter 1046 Save photosSave photos
11 Work with cartridges• Check the estimated ink levels•Replace the cartridges•Order ink supplies•Cartridge warranty informationCheck the estimated in
1 HP Photosmart C4700 series HelpFor information about the HP Photosmart, see:•“Finish setting up the HP Photosmart” on page 5•“Get to know the HP Pho
Replace the cartridgesTo replace the cartridges1. Check that power is on.2. Remove cartridge.a. Open cartridge access door.Wait for print carriage to
3. Insert new cartridge.a. Remove cartridge from packaging.b. Remove plastic tape by using the pink pull tab.c. Line up colored shaped icons, then sli
Related topics•“Order ink supplies” on page 50•“Ink-backup mode” on page 50Order ink suppliesTo learn which HP supplies work with your product, order
Cartridge warranty informationThe HP cartridge warranty is applicable when the product is used in its designated HPprinting device. This warranty does
Chapter 1152 Work with cartridgesWork with cartridges
12 Solve a problemThis section contains the following topics:•HP support•Setup troubleshooting•Print troubleshooting•Print quality troubleshooting•Mem
◦ Did you add any new hardware or software to your computer at about the timethat this situation began?◦ Did anything else occur prior to this situati
The product will not turn onTry the following solutions if there are no light indications, no noise, and no movementfrom the product when you turn it
Solution 2: Reset the productSolution: Turn off the product, and then unplug the power cord. Plug the powercord back in, and then press the On button
After setting up the product, it does not printTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely so
Chapter 14 HP Photosmart C4700 series HelpHP Photosmart C4700 series Help
product is connected to the computer through a wireless connection, make sure thatthe connection is active and the product is turned on.For more infor
The registration screen does not appearSolution: You can access the registration (Sign up now) screen from the Windowstaskbar by clicking Start, point
When the software installation is complete, the HP Digital Imaging Monitor icon appearsin the Windows system tray.To verify that the software is prope
NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printerservice or repairs required as a result of using a non-HP supply will
Cause: The paper was loaded incorrectly.Check productFollow these steps.•Step 1: Align the print cartridges•Step 2: Clean the print cartridgesStep 1:
3. In the Print Settings area, click Printer Toolbox.NOTE: You can also open the Printer Toolbox from the Print Propertiesdialog box. In the Print Pro
6. In the Paper Type drop-down list, select the type of paper that you have loaded.7. In the Print Quality drop-down list, select the appropriate qual
Cause: When printouts are stacked on top of a photo before the ink is completelydry, some color distortion may occur in the photo.Memory card troubles
If the file system on the card is corrupt, reformat the memory card in your digitalcamera. For more information, see the documentation that came with
product is connected to the computer through a wireless connection, make sure thatthe connection is active and the product is turned on.For more infor
2 Finish setting up theHP Photosmart• Add the HP Photosmart to a network•Set up a USB connectionAdd the HP Photosmart to a network•“WiFi Protected Set
Solution 2: Wipe the glass and the back of the document lidSolution: Turn off the product, unplug the power cord, and then use a soft cloth towipe the
Text is incorrect or missingTry the following solutions.•Solution 1: Adjust the brightness in the software•Solution 2: Clean the glass and lidSolution
Door openSolution: Close the print cartridge door.Cause: The print cartridge door was open.Firmware revision mismatchSolution: Contact HP support for
Missing HP Photosmart SoftwareTry the following solutions.•Solution 1: Install the HP Photosmart Software•Solution 2: Check the connection from the pr
File messagesThe following is a list of file-related error messages:•Error reading or writing the file•Unreadable files. NN files could not be read•Ph
File not foundSolution: Close some applications and try the task again.Cause: There was not enough available memory on your computer to create a print
General user messagesThe following is a list of messages related to common user errors:•Cannot crop•Borderless printing error•Memory card error•Memory
Memory card errorTry the following solutions.•Solution 1: Remove all but one memory card•Solution 2: Push the memory card all the way forwardSolution
If more than one memory card is inserted, an error message will appear on the display.Remove the additional memory card to resolve the problem.Cause:
Paper upside downSolution: Load paper in the paper tray print side down.Cause: Paper in the paper tray was upside down.Paper orientation errorSolution
❑Press button next to WPS.❑Press button next to PIN.The device displays a PIN.❑Enter the PIN on WPS-enabled router or other networking device.❑Press O
Cause: The indicated print cartridges were estimated to be low on ink and mightneed to be replaced soon.Need alignment or alignment failedTry the foll
Solution 3: Make sure the protective tape is removed from the print cartridgesSolution: Check each print cartridge. The tape might have been removed f
Solution 5: Print cartridge might be defectiveSolution: If the alignment error persists and you cannot clear it, your print cartridgemight be defectiv
4. Remove the black print cartridge from the slot on the right. Do not touch the inknozzles or the copper-colored contacts. Check for possible damage
HP recommends that you use genuine HP print cartridges. Genuine HP printcartridges are designed and tested with HP printers to help you easily produce
3. Lightly press down on the print cartridge to release it, and then pull it towards youout of the slot.NOTE: Do not remove both print cartridges at t
9. Repeat if necessary for the other print cartridge.10. Gently close the print cartridge door and plug the power cord into the back of theproduct.Cau
Solution 3: Remove and reinsert the print cartridgesSolution: One or both of the print cartridges are not installed or are installedincorrectly. Remov
8. Hold the print cartridge with the HP logo on top, and insert the print cartridge backinto the slot. Make sure you push the print cartridge in firml
removed from each print cartridge. When plastic tape covers the print cartridgecontacts, the product cannot detect that the print cartridge is install
To connect the product1. Insert the product Software CD in the computer CD-ROM drive.2. Follow the instructions on the screen.When you are prompted, c
Also, make sure the print cartridges are installed into the correct slots.To make sure the print cartridges are installed correctly1. Make sure the pr
5. Reinsert the print cartridge by sliding it forward into the slot on the right. Thenpush the print cartridge forward until it clicks into the socket
2. Wait until the print carriage is idle and silent, and then unplug the power cord fromthe back of the product.3. Lightly press down on the print car
9. Repeat if necessary for the other print cartridge.10. Gently close the print cartridge door and plug the power cord into the back of theproduct.Cau
If it appears that you are using the correct print cartridges, proceed to the nextsolution.For more information, see:“Replace the cartridges” on page
Also, make sure the print cartridges are installed into the correct slots.To make sure the print cartridges are installed correctly1. Make sure the pr
5. Reinsert the print cartridge by sliding it forward into the slot on the right. Thenpush the print cartridge forward until it clicks into the socket
If the message does not indicate which cartridge is causing the problem, follow thesesteps to determine which cartridge is the problem cartridge. Afte
5. Close the print cartridge door.6. Check to see if the error has been resolved.• If the error has been resolved, then there is a problem with the bl
Also, make sure the print cartridges are installed into the correct slots.To make sure the print cartridges are installed correctly1. Make sure the pr
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