HP COMPAQ DX2710 MT Technical Information Page 85
- Page / 107
- Table of contents
- BOOKMARKS
Rated. / 5. Based on customer reviews
Service Reference Guide 483941-001 D–5
Troubleshooting Without Diagnostics
Solving Hardware Installation Problems
You may need to reconfigure the computer when you add or remove hardware, such as an
additional drive or expansion card. If you install a plug and play device, Windows XP Home/
Professional will automatically recognize the device and configure the computer. If you install a
non–plug and play device, you must reconfigure the computer after completing installation of the
new hardware. In Windows XP and Vista, use the Add Hardware Wizard and follow the
instructions that appear on the screen.
Problem Cause Solution
A new device is not
recognized as part of
the
system.
Device is not seated or
connected properly.
Ensure that the device is properly
and securely connected and that pins
in the connector are not bent down.
Cable(s) of new external
device are loose or
power cables are
unplugged.
Ensure that all cables are properly
and securely connected and that pins
in the cable or connector are not
bent down.
Power switch of new
external device is not
turned on.
Turn off the computer, turn on the
external device, then turn on the
computer to integrate the device with
the computer system.
When the system
advised you of changes
to the configuration, you
did
not accept them.
Reboot the computer and follow the
instructions for accepting the
changes.
A plug and play board
may not automatically
configure when added if
the default configuration
conflicts with other
devices.
Use Windows XP Device Manager to
deselect the automatic settings for the
board and choose a basic
configuration that does not cause a
resource conflict. You can also use
Computer Setup to reconfigure or
disable devices to resolve the
resource conflict.
Computer will not start. Wrong memory modules
were used in the
upgrade or memory
modules were installed
in the wrong location.
1. Review the documentation that
came with the system to
determine if you are using the
correct memory modules and to
verify the proper installation.
2. Observe the beeps and LED
lights on the front of the
computer. See
“Interpreting
Diagnostic Lights and Audible
Codes” to determine possible
causes.
3. If you still cannot resolve the
issue, contact Customer Support.
- Business PCs 1
- 1st Edition 1
- Service Reference Guide 2
- First Edition (February 2008) 3
- Contents 4
- A Connector Pin Assignments 6
- B Power Cord Set Requirements 6
- C POST Error Messages 6
- E Memory 6
- Redflag Linux 7
- 1.3 HP Software 8
- 2.1 Power-On Self-Test (POST) 9
- 2.2 Computer Setup Utilities 10
- 2.2.2 Computer Setup Menu 12
- Computer Setup (Continued) 13
- 2.3.1 Backing up the CMOS 19
- 2.3.2 Restoring the CMOS 19
- Desktop Management 20
- 3.2.2 Dual-State Power Button 21
- 3.2.3 Power Management 21
- 3.3 Security 22
- Entering a User Password 23
- Clearing Passwords 25
- 4.1 SATA 3.0 Hard Drives 26
- 4.2 SATA Hard Drive Cables 27
- 4.3 SATA SMART Drives 28
- 4.4 Drive Capacities 28
- 4.5 SATA BIOS 28
- Disassembly Preparation 29
- 5.2.1 Generating Static 31
- 5.2.4 Grounding the Work Area 32
- 5.3 Routine Care 33
- 5.3.3 Cleaning the Keyboard 34
- 5.3.4 Cleaning the Monitor 34
- 5.3.5 Cleaning the Mouse 34
- 5.4 Service Considerations 35
- 5.4.3 Cables and Connectors 36
- 5.4.4 Hard Drives 36
- MT chassis and SFF chassis) 38
- (SFF chassis) 40
- Removing the Front Bezel 41
- Minitower Configuration 42
- 6.4 Front Drive Bezels 43
- 6.5 Memory 44
- Installing a DIMM 46
- 6.6 Expansion Cards 47
- Installing an Expansion Card 50
- 6.7 Cable Management 52
- 6.8 Drives 53
- 6.8.2 Removing a Drive 54
- Removing the Hard disk 55
- Releasing the Hard Drive Cage 55
- Removing the Hard Drive Cage 56
- Removing the Hard Drive 57
- Desktop Drive Positions 57
- Installing the Optical Drive 60
- 6. Press the latch 1 63
- 6.10 System Fan 65
- 6.11 Heatsink - MT chassis 66
- 6.12 Processor 67
- 6.13 System Board 69
- 6.14 Battery 70
- 6.14.1 Battery Holder 71
- 6.15 Power Supply 72
- Connector Pin Assignments 73
- Parallel Interface 74
- Microphone 74
- Headphone 75
- Line-In Audio 75
- Line-Out Audio 75
- 24-Pin Power 76
- 4-Pin Power (for CPU) 76
- Power Cord Set Requirements 77
- POST Error Messages 78
- Preliminary Checklist 81
- Solving General Problems 82
- Solving Display Problems 87
- Solving Audio Problems 90
- Solving Printer Problems 92
- Solving Keyboard Problems 93
- Solving Network Problems 94
- Solving Memory Problems 96
- Solving Processor Problems 97
- Solving Drive Key Problems 99
- Restoring the Software 105
- Contacting Customer Support 106
Related products and manuals for Motherboards HP COMPAQ DX2710 MT
(66 pages)
(46 pages)© 2020, manymanuals.com. All rights reserved. | 0.139 s |
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Comments to this Manuals