HP D2600 User Manual download pdf (Page 43)

Ink is not filling the text or graphics completely

Try the following solutions if the ink is not filling the text or image completely so that it

appears that parts are missing or blank.

•

Solution 1: Make sure you are using genuine HP ink cartridges

•

Solution 2: Check the ink levels

•

Solution 3: Check the print settings

•

Solution 4: Check the paper type

•

Solution 5: Contact HP support

Solution 1: Make sure you are using genuine HP ink cartridges

Solution: Check to see if your ink cartridges are genuine HP ink cartridges.

HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges

are designed and tested with HP printers to help you easily produce great results,

time after time.

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product

service or repairs required as a result of using a non-HP supply will not be covered

under warranty.

If you believe you purchased genuine HP ink cartridges, go to:

www.hp.com/go/anticounterfeit

Cause: Non-HP ink cartridges were being used.

If this did not solve the issue, try the next solution.

Solution 2: Check the ink levels

Solution: Check the estimated ink levels in the cartridges.

NOTE: Ink level warnings and indicators provide estimates for planning

purposes only. When you receive a low-ink warning message, consider having a

replacement cartridge available to avoid possible printing delays. You do not need

to replace the cartridges until print quality becomes unacceptable.

Cause: The ink cartridges might have insufficient ink.

If this did not solve the issue, try the next solution.

Solution 3: Check the print settings

Solution: Check the print settings.

• Check the paper type setting to make sure it matches the type of paper loaded in

the input tray.

• Check the print quality setting and make sure it is not set too low.

Print the image with a high print quality setting, such as Best or Maximum dpi.

Cause: The paper type or print quality settings were set incorrectly.

Print quality troubleshooting 41

Solve a problem

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HP D2600 User Manual Page 43