HP LaserJet CM1015 User Manual

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Summary of Contents

Page 1 - User Guide

HP Color LaserJet CM1015/CM1017 MFP User Guide

Page 2

Calibrate the MFP ... 136Calibrate the MFP fr

Page 3

Scanning resolution is measured in pixels per inch (ppi). Color, grayscale, and black and white definethe number of colors possible. Adjust the scanne

Page 4

10 PhotoNOTE This section applies only to the HP Color LaserJet CM1017 MFP.NOTE This MFP supports only JPEG format.●Insert a memory card●View or rotat

Page 5 - Table of contents

Insert a memory cardThe HP Color LaserJet CM1017 MFP can read the following memory-card types:●CompactFlash●Memory Stick and Memory Stick PRO●MultiMed

Page 6

Now print photos using the HP Color LaserJet CM1017 MFP.NOTE Insert only one memory card into the MFP at a time. If two or more are inserted, the MFPd

Page 7

View or rotate photos from the memory cardAfter a memory card is inserted into the correct slot, the MFP reports the number of photos on thememory car

Page 8

Create a photo slideshow on the graphical display screenAfter a memory card is inserted into the correct slot, the MFP can read the images to display

Page 9

Enable or disable a memory card1. In the embedded Web server, select Print and Memory Card.2. Select or deselect the label Enable Memory Card. When th

Page 10

Print photos directly from the memory card1. After inserting the memory card into the MFP (see Insert a memory card), select photos by:●Press the Left

Page 11

Print and scan photos from a proof sheetPreview images and print photos from a proof sheet. A proof sheet can contain as many as 20 images.This featur

Page 12

Save photos to the workstation from a memory card1. Insert the memory card into the MFP. See Insert a memory card.2. From the workstation, click on My

Page 13

Check and order supplies using HP Solution Center ... 159Supplies Storage Guidelines ...

Page 14

Print photos using the Photo Features button1. Insert the memory card into the MFP. See Insert a memory card.2. Press Photo Features and select Easy p

Page 15

Print a memory card index1. Insert the memory card into the MFP. See Insert a memory card. Press Photo Features to chooseone of these options:●Index p

Page 16

98 Chapter 10 Photo ENWW

Page 17

11 Network Setup and Administration(HP Color LaserJet CM1017 MFP)●Set up the MFP and use it on the networkNOTE Configuring TCP/IP settings are complic

Page 18

Set up the MFP and use it on the networkHewlett-Packard recommends using the HP software installer available on the MFP CD-ROMs to installnecessary so

Page 19 - Walkaround

NOTE This configuration supports printing from the client workstations. Client are not able toinitiate a scan from the MFP.1. Insert the MFP CD-ROM in

Page 20

Use the control panel●Network configuration page●Configuration page●IP configuration●Link speed settingsNetwork configuration pageThe Network configur

Page 21 - ENWW Walkaround 7

9. Press OK to move the cursor to the next triplet. When the address is complete press OK to bringup the confirmation screen.10. The graphical screen

Page 22 - Software

NOTE The setting must match with the network device to which you are connecting (anetwork hub, switch, gateway, or computer).5. Press OK. The MFP may

Page 23 - Install software

Service name DescriptionMFP to generate a unique IP address. For example, the IPaddress 169.254.0.10 represents a series of triplets rangingfrom 0 to

Page 24 - Software tips

Restore the factory-set defaults ... 202Clean the paper path ...

Page 25 - 2 Print media

NOTE When assigning IP addresses, always consult the IP address administrator. Setting thewrong address can disable other equipment operating on the n

Page 26 - Media supported on this MFP

Class A Network Address Network 15 xxx xxx xxxExample of a node’s IP Addresson Subnet 1210 1 25 7Example of a node’s IP Addresson Subnet 254210 254 64

Page 27

Resolve communication problems with the networkCheck the following items to verify the MFP is communicating with the network. This informationassumes

Page 28 - Select print media

If yes, the problem is workstation-specific. Verify that both workstations are using the same networksettings.CAUTION Do not assign identical TCP/IP a

Page 29

110 Chapter 11 Network Setup and Administration (HP Color LaserJet CM1017 MFP) ENWW

Page 30

12 How do I?Use this section to perform basic tasks with the HP Color LaserJet CM1015/CM1017 MFP Series.●Control panel and other settings: How do I?●C

Page 31 - 3 Control panel

Control panel and other settings: How do I?This section discusses control-panel settings.HP Color LaserJet CM1017 MFP control panel featuresThe HP Col

Page 32

2 Amber activity light: An error has occurred. Printer requires attention.3 Up arrow (^): Press to enter the main menu system or navigate to the previ

Page 33

After 60 minutes of inactivity, the color graphics display goes into Sleep State and the screen shuts offcompletely. The display turns back on when yo

Page 34 - CM1015 MFP

Control-panel menusUse the control-panel menusTo gain access to the control-panel menus, use the following steps.1. Press Menu.2. On the HP Color Lase

Page 35

Japanese Power Cord Statement ... 239Finnish laser statement ...

Page 36

Menu item Sub-menu item Sub-menu item Description Contrast Increases or decreases thedifferences between whitesand blacks of a copy. Lightness I

Page 37 - CM1017 MFP

Menu Item DescriptionPCL6 font list Prints a list of all installed PCL6 fonts.Service page Starts the cleaning mode and restoresfactory settings.Table

Page 38

Menu Item Sub-menu item Sub-menu item DescriptionPress OK to select the defaultsetting.Select Override to printon a different size paperafter a specif

Page 39 - ENWW Control-panel menus 25

Menu item DescriptionUSB speed Less paper curl When printed pages are consistently curled, this option setsthe printer to a mode that reduces curl.Th

Page 40 - Table 3-4 System Setup Menu

Print: How do I?Use this section to answer printing questions.System SettingsThe HP ToolboxFX System Settings folder contains links to the following m

Page 41 - ENWW Control-panel menus 27

Paper handlingUse the HP ToolboxFX paper-handling options to configure the default settings. These are the sameoptions that are available on the Syste

Page 42

Print density settings Descriptionand a positive shadow adjustment), use a positive contrastsetting. To decrease the difference between light and dark

Page 43 - 4 Software for Windows

WARNING! Following these steps will clear the password and all of the changes you have madeto the MFP settings.1. On the control panel, press Menu.2.

Page 44 - User assistance

PCL5cConfigure these PCL5c settings:●Font number●Font pitch●Font point size●Symbol set●Append CR to LF●Form lengthPostScriptUse the PostScript option

Page 45

Selecting print media settingsWhen a job is sent to the printer, the printer driver controls what paper tray is used to pull media throughthe printer.

Page 46

xii ENWW

Page 47 - Other software

Task Driver Tab OptionPrint multiple pages on one sheet ofpaper (N-up printing)Finishing Pages per sheetReduce or enlarge a document beforeprintingEff

Page 48

temporary for print jobs that are run while the program is still open, or changes to the default settingscan be permanent; they are in effect now and

Page 49

●Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must useadhesives that are compatible with the heat and p

Page 50

Heavy paper●Do not use paper that is heavier than the recommended media specification for this MFP. SeeMedia supported on this MFP for more informatio

Page 51 - 5 Software for Macintosh

Copy and Scan: How do I?Use this section to answer copy and scanning questions.Scan from the device control panelUse the following instructions to sca

Page 52

3. Select Attach to a new e-mail and click Next.4. Select Save it to my computer and press Next. Type the e-mail address, subject, and note in thetext

Page 53

Photo: How do I? (HP Color LaserJet CM1017 MFP only)Use this section to answer photo questions.Print photos directly from the memory card1. After inse

Page 54 - Macintosh printer drivers

3. If more than 20 JPEG files exist on the memory card, press Up arrow or Down arrow to select oneof the following menu items, then press OK.●All phot

Page 55 - Print a cover page

Network: How do I? (HP Color LaserJet CM1017 MFP only)Use this section to answer network questions.Find the network IP addressThe network IP address i

Page 56 - Set the color options

Maintenance: How do I?Use this section to answer MFP maintenance questions.Set the system passwordUse HP ToolboxFX to set a system password.1. Open HP

Page 57

1 Multifunction peripheral (MFP) basics●HP Color LaserJet CM1015/CM1017 MFP Series configurations●HP Color LaserJet CM1015/CM1017 MFP Series features●

Page 58 - Print Color as Gray

Clean the scanner glassDirty glass from debris may cause scan and copy image defects.1. Turn device off, unplug the power cord from the electrical soc

Page 59 - X V10.4)

Environmental differences or aging print cartridges might cause fluctuations in image density. The MFPaccounts for this with image stabilization contr

Page 60 - Solve Problems with Mac OS X

Clean the paper path using HP ToolboxFXNOTE Use the following procedure to clean the paper path using the HP ToolboxFX. To cleanthe engine when the co

Page 61

13 Managing and maintaining themultifunction peripheral (MFP)This MFP includes several software tools that help monitor, troubleshoot problems, and ma

Page 62

Information pagesSpecial pages reside within the MFP memory. These pages help diagnose and solve MFP problems.If the MFP language was not correctly se

Page 63

1. Product Information. Displays basic information about the MFP, such as the product name andthe serial number.2. Memory. Lists memory-related inform

Page 64 - Load trays

3. Paper Settings. Lists information about the media type for each tray and about the type settingsfor all the media that the MFP supports.4. Copy Set

Page 65 - Load tray 2

1. Print cartridge area. Displays a section for each of the print cartridges and provides informationabout HP print cartridges. This information inclu

Page 66

1. Network Hardware Configuration. Displays current MFP hardware configuration such as status,hardware address, firmware datecode, link speed informat

Page 67 - ENWW Load trays 53

Print the usage page by:1. Press Menu.2. Press the navigation arrows to select the Reports menu.3. Press OK.4. Press the navigation arrows to select t

Page 68

HP Color LaserJet CM1015/CM1017 MFP SeriesconfigurationsHP Color LaserJet CM1015 MFP HP Color LaserJet CM1017 MFP●Speed. Prints 8 pages per minute (pp

Page 69 - ENWW Load trays 55

Menu mapThe menu map lists the menu structure for each option available on the control panel.To print a menu map1. Press Menu.2. Use the navigation ar

Page 70 - Print on special media

HP ToolboxFXHP ToolboxFX is a software program that performs these tasks:●Checks the MFP status.●Configures the MFP settings.●Displays problem solving

Page 71

StatusThe HP ToolboxFX Status folder contains links to the following main pages:●Device Status: View MFP status information. This page indicates MFP c

Page 72 - Printer-driver features

AlertsThe HP ToolboxFX Alerts folder contains links to the following main pages:●Set Up Status Alerts: Set up the MFP to send pop-up alerts for certai

Page 73

System SettingsThe HP ToolboxFX System Settings folder contains links to the following main pages:●Device information. View information about the MFP,

Page 74

Paper handlingUse the HP ToolboxFX paper-handling options to configure the default settings. These are the sameoptions that are available on the Syste

Page 75

Print density settings Descriptionand a positive shadow adjustment), use a positive contrastsetting. To decrease the difference between light and dark

Page 76 - Cancel a print job

WARNING! Following these steps will clear the password and all of the changes you have madeto the MFP settings.1. On the control panel, press Menu.2.

Page 77

PCL5cConfigure these PCL5c settings:●Font number●Font pitch●Font point size●Symbol set●Append CR to LF●Form lengthPostScriptUse the PostScript option

Page 78 - Overview

Use the embedded Web serverWhen the MFP is directly connected to a computer, use the HP ToolboxFX to view Web pages for theMFP status.When the MFP is

Page 79 - Manage color options

HP Color LaserJet CM1015/CM1017 MFP Series featuresHP Color LaserJet CM1015/CM1017 MFP SeriesColor printing●Full color laser printing using the four p

Page 80 - RGB Color

NOTE Once the URL is open, bookmark it for easy return.1. The embedded Web server has three tabs that contain MFP settings and information:●Informatio

Page 81 - Neutral Grays

Networking tabThis tab allows the network administrator to control MFP network-related settings when it is connectedto an IP-based network.●IP Configu

Page 82 - Match colors

Manage suppliesFor warranty information about these supplies, see Print Cartridge Limited Warranty Statement.Supplies lifeThe life of a print cartridg

Page 83

Check and order supplies using HP Solution CenterIn HP Solution Center, select the MFP. The device status page shows supplies information. To orderuse

Page 84 - Basic copy functions

HP anti-counterfeit supplies Web siteVisit the HP anti-counterfeit supplies Web site at http://www.hp.com/go/anticounterfeit if the suppliesstatus gau

Page 85 - Copy paper

Clean the scanner glassDirty glass from debris may cause scan and copy image defects.1. Turn device off, unplug the power cord from the electrical soc

Page 86

Clean the MFPDuring the printing process, paper, toner and dust particles can accumulate inside the MFP. Over time,this buildup can cause print-qualit

Page 87

Cartridge-out overrideThe HP Color LaserJet CM1015/CM1017 MFP displays an Order supplies message when a cartridgeis running low and a Replace supplies

Page 88 - Reduce or enlarge copies

Change print cartridgesWhen a print cartridge approaches the end of useful life, the control panel displays a messagerecommending ordering a replaceme

Page 89 - Copy edge-to-edge originals

2. Remove the used print cartridge from the MFP.3. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recyclin

Page 90 - 76 Chapter 8 Copy ENWW

HP Color LaserJet CM1015/CM1017 MFP SeriesSupplies●A Supplies Status page with print cartridge gauges thatestimate remaining supply level. Not availab

Page 91

5. Remove the shipping locks and the shipping tape from the new print cartridge. Discard the shippingtape and shipping locks according to local regula

Page 92 - Scan methods

8. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived.See the enclosed recycling guide for recycli

Page 93 - Supported file types

Calibrate the MFPThe MFP automatically self-calibrates, but calibration settings can be manually adjusted by using theHP ToolboxFX.Environmental diffe

Page 94

14 Problem solving●Problem solving process●Control-panel messages●Solve print problems●Resolve copy problems●Resolve scanning problems●The device cont

Page 95

Problem solving processUse the problem solving checklist to resolve MFP issues.Problem solving checklistFollow these steps when trying to solve an MFP

Page 96 - To view HP Solution Center

StepnumberVerification step Possible problems Solutions5 Does the MFP print fromthe computer?Connect the networkcable or USB cable to theMFP and the c

Page 97 - Scanning tasks

Control-panel messagesThe following are control-panel warning icons that may be seen on the HP Color LaserJet CM1017 MFP.General errorMemory card erro

Page 98

Control panel message Description Recommended action10.000x Supply Error E-label cannot be read or print cartridge is notproperly installed.10.0000 =

Page 99

Control panel message Description Recommended action57 Fan ErrorTurn off then turn onThe device has experienced a problem withits internal fan.Turn of

Page 100

Control panel message Description Recommended actionHP suppliesinstalledThe printer transitioned from having one ormore non-HP supplies to having all

Page 101 - 10 Photo

WalkaroundThe following figures show the locations and names of key MFP components.Figure 1-1 Front view (HP Color LaserJet CM1017 MFP shown)1 Scanne

Page 102 - Insert a memory card

Control panel message Description Recommended actionMemory card is unsupported The memory card that you have inserted isnot a type that is supported.I

Page 103

Control panel message Description Recommended actionNon-HP <color> installed A non-HP <color> cartridge is installed.Displays one of the f

Page 104

Control panel message Description Recommended actionReadyThe supplies gauge displays theconsumption levels of print cartridges. This isthe message tha

Page 105 - To create a slideshow

Solve print problemsPrint-quality problemsThe following sections help identify and resolve print-quality issues.Identifying and correcting print defec

Page 106 - 92 Chapter 10 Photo ENWW

Problem Cause SolutionPrint is light or faded. The media might not meetHP specifications.Use media that meets HP specifications.One or more print cart

Page 107

Problem Cause SolutionThe amount of background tonershading becomes unacceptable.The media might not meet HPspecifications.Use a different paper with

Page 108

Problem Cause SolutionMarks repeatedly appear at evenintervals on the unprinted side of thepage.Internal parts might have toner on them. The problem t

Page 109

Problem Cause SolutionThe printed page contains wrinkles orcreases.The media might be loaded incorrectly. Verify that the media is loaded correctlyand

Page 110

Problem Cause SolutionOnly black is printing when the documentshould be printing in color.Color mode is not selected in theprogram or printer driver.S

Page 111 - Print a memory card index

Problem Cause SolutionThe finish on the printed color page isinconsistent.The media might be too rough. Use a smooth paper or print media, suchas a hi

Page 113

Figure 1-2 Back and side view1 On/off switch2 Power connection3 Jam access door4 Dust cover5 DIMM access door6 Network connection to 10/100 Base-T ne

Page 114

Problem Cause SolutionPoor print quality or toner adhesion The paper is too moist, too rough, tooheavy or too smooth, or it is embossedor from a fault

Page 115 - Manage the network

Problem Cause SolutionMFP does not pull media from the mediainput tray.The MFP might be in manual feed mode.●If Manual feed appears on the MFPcontrol-

Page 116 - Use the control panel

Problem Cause SolutionPages did not print.The MFP might not be pulling mediacorrectly.See Media-handling problems.The media is jamming in the MFP. Cle

Page 117 - Link speed settings

Resolve copy problemsThe following are a few simple steps that can improve copy quality:●Use quality originals.●Adjust the control-panel settings for

Page 118 - Supported network protocols

Problem Cause SolutionVertical white or faded stripes appear on the copy.The media might not meetHP specifications.Use media that meetsHP specificatio

Page 119 - IP address

Resolve scanning problemsUse the table to solve image-scan issues.Problem Cause SolutionThe scanned image is of poor quality. The original might be a

Page 120 - Configure IP parameters

Problem Cause SolutionThe scan takes too long.The resolution or color level is set toohigh.Change the resolution and color levelsettings to the correc

Page 121 - Problem Solving

Problem Cause Solutionoriginal, close the flatbed scanner cover,then re-scan the original.ENWW Resolve scanning problems 193

Page 122

The device control panel display has black lines or dots, orbecomes blankCAUTION Static electricity can cause unexpected black lines or dots to appear

Page 123

Clear paper jamsOccasionally, paper or other print media can become jammed during a print job. Some causes includethe following events:CAUTION Do NOT

Page 124

2 Magenta cartridge3 Cyan cartridge4 Yellow cartridge5 Black cartridgeCAUTION Do not place anything on the transfer belt, located on the inside of the

Page 125 - 12 How do I?

Clear jams from inside the MFPCAUTION Jams in this area might result in loose toner on the page. If toner gets on clothes orhands, wash them in cold w

Page 126

2. Carefully grasp the jammed paper by both corners and pull slowly to remove the paper.3. Close the front door.ENWW Clear paper jams 197

Page 127

Clear jams from tray output areaCAUTION Jams in these areas might result in loose toner on the page. If toner gets on clothesor hands, wash them in co

Page 128

Clear jams from the back of the MFP1. Open the back cover.2. Remove any jammed paper.ENWW Clear paper jams 199

Page 129 - Control-panel menus

3. Close the back cover.Clear jams from tray 2 or optional tray 3NOTE Before attempting to clear jams from tray 2 or optional tray 3, remove any jams

Page 130 - Table 12-2 Reports Menu

3. Slide the tray into the MFP.4. Open and close the front door.ENWW Clear paper jams 201

Page 131 - ENWW Control-panel menus 117

Additional problem solving toolsThe section describes the tools that can help solve problems with the MFP.Device pages and reportsThis section describ

Page 132 - Table 12-5 Service Menu

To restore the factory-set defaults1. Press Menu.2. Press the navigation arrows to select Service, then press OK.3. Press the navigation arrows to sel

Page 133 - ENWW Control-panel menus 119

204 Chapter 14 Problem solving ENWW

Page 134 - Print: How do I?

15 Work with memoryThis section provides information about the following topics:●MFP memory●Install memory DIMMs●Check DIMM installation●Enable memory

Page 135 - Print density

SoftwareSoftware and supported operating systemsFor MFP setup and access to the full range of MFP features, HP strongly recommends installing thesoftw

Page 136 - Set the system password

MFP memoryThe HP Color LaserJet CM1015/CM1017 MFP has one dual inline memory module (DIMM) slot forupgrading the MFP capabilities with the following o

Page 137 - Print Settings

Install memory DIMMsWhen installing more memory for the MFP, it is possible to install a DIMM to print characters forlanguages such as Chinese, or for

Page 138 - Control print jobs

4. Release the locks on each side of the DIMM slot.5. Remove the DIMM from the antistatic package.6. Holding the DIMM by the edges as shown in the ill

Page 139

7. Firmly press the DIMM straight into the slot. Firmly close the locks on each side of the DIMM untilthey snap into place.8. Close the DIMM door.ENWW

Page 140 - Printer-driver settings

9. Reconnect the power cable and turn on the MFP.10. Go to Check DIMM installation.210 Chapter 15 Work with memory ENWW

Page 141 - Special media for printing

Check DIMM installationCheck that the DIMMs are installed correctly and working.1. Turn the MFP on. Check that the Ready light is on after the MFP has

Page 142 - Glossy paper and photo paper

212 Chapter 15 Work with memory ENWW

Page 143 - Heavy paper

A Accessories and supplies informationThe lists of accessories in this section was current at the time of printing. Ordering information andavailabili

Page 144 - Copy and Scan: How do I?

SuppliesProduct name Description Part numberBlack print cartridge Life of 2,500 pages at approximately 5%coverage.Q6000ACyan print cartridge Life of 2

Page 145

Cable and interface accessoriesProduct name Description Part numberUSB cable 2-meter standard USB-compatibledevice connectorC6518APaper handling acces

Page 146

Install softwareThe HP installer provides two workstation software installation options: Recommended or Custom. ARecommended installation installs sof

Page 147

Paper and other print mediaProduct name Description Part numberHP Multipurpose paper75 g/m2 (20 lb), 96 brightHPM1120(letter)HPM1420(legal)HP All-in-O

Page 148 - Restore the network defaults

Supplementary DocumentationA printed copy of this user guide is available in the following languages.Table A-1 User guidesLanguage Part numberEnglish

Page 149 - Maintenance: How do I?

218 Appendix A Accessories and supplies information ENWW

Page 150 - Calibrate the MFP

B Service and supportENWW 219

Page 151 - Clean the MFP

Hewlett-Packard limited warranty statementHP PRODUCT DURATION OF LIMITED WARRANTYHP Color LaserJet CM1015/CM1017 MFP 1 year, Limited WarrantyHP warran

Page 152

Print Cartridge Limited Warranty StatementThis HP product is warranted to be free from defects in materials and workmanship.This warranty does not app

Page 153

HP Customer CareOnline servicesFor 24-hour access to information by using a modem or Internet connectionWorld Wide Web: Updated HP MFP software, produ

Page 154 - Information pages

To locate HP-Authorized Dealers in the United States or Canada, call 1-800-243-9816 (United States)or 1-800-387-3867 (Canada). Or, go to http://www.hp

Page 155 - ENWW Information pages 141

Repacking the MFPIf your MFP needs to be moved or shipped to another location, perform the following procedure to repackthe MFP.CAUTION Shipping damag

Page 156 - Supplies Status page

Service information formWHO IS RETURNING THE EQUIPMENT? Date:Person to contact: Phone:Alternate contact: Phone:Return shipping address: Special shipp

Page 157

Software tipsUse these tips to learn more about the MFP software.Download the latest printing softwareCheck for and install upgrades to the printing s

Page 158 - Usage page

226 Appendix B Service and support ENWW

Page 159

C SpecificationsThis section contains information about MFP specifications.●Multifunction peripheral (MFP) specificationsENWW 227

Page 160 - Menu map

Multifunction peripheral (MFP) specificationsTable C-1 Physical SpecificationsSpecifications HP Color LaserJet CM1015 MFP HP Color LaserJet CM1017MFP

Page 161 - HP ToolboxFX

Table C-4 Power consumption (average, in watts)1ProductmodelPrinting (Color)2Printing (Black andWhite)2Copying2Ready2Power Save OffHP ColorLaserJetCM

Page 162 - Event log

Category SpecificationsCurl in ream Flat within 5 mm (0.2 inch)Cut-edge conditions Cut with sharp blades with no visible frayFusing compatibility Must

Page 163 - Set up e-mail alerts

D Regulatory informationThis section contains the following information:●Introduction●FCC regulations●Environmental Product Stewardship program●Declar

Page 164 - System Settings

IntroductionThis section contains the following regulatory information:●FCC regulations●Environmental Product Stewardship program●Service and support●

Page 165

FCC regulationsThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC rules. T

Page 166

Environmental Product Stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen

Page 167

HP Printing Supplies Returns and Recycling Program InformationSince 1992, HP has offered HP LaserJet supplies return and recycling free of charge. In

Page 168 - Network settings

2 Print media●Media supported on this MFP●Select print media●Special media for printingENWW 11

Page 169 - Use the embedded Web server

Disposal of waste equipment by users in private households in theEuropean UnionThis symbol on the product or on its packaging indicates that this prod

Page 170 - Settings tab

Declaration of conformityDeclaration of Conformityaccording to ISO/IEC Guide 22 and EN 45014Manufacturer's Name: Hewlett-Packard CompanyManufactu

Page 171 - Networking tab

Country/region-specific safety statementsLaser safety statementThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Adminis

Page 172 - Manage supplies

Japanese Power Cord StatementENWW Country/region-specific safety statements 239

Page 173 - HP policy on non-HP supplies

Finnish laser statementLASERTURVALLISUUSLUOKAN 1 LASERLAITEKLASS 1 LASER APPARATHP Color LaserJet CM1015/CM1017 -laserkirjoitin on käyttäjän kannalta

Page 174

IndexSymbols/Numerics4-Color option 67Aaccessoriespart numbers 214Adaptive Halftoning options 66addfolder destinations(Windows) 80, 130adding memory

Page 175

quality, adjusting 71reducing 74cover pages 41covers 41covers, documentpaper specifications 13creases, resolve problems 183crooked pages 182, 186curl

Page 176

HP Printing Supplies Returns andRecycling Program 234HP Solution Center 8HP SupportPack 223, 236HP ToolboxFXcalibrating MFP 136, 137, 168Documentati

Page 177 - Cartridge-out override

pages per sheet 41resolve problems 185selecting 12specifications 229transparencies 16, 128types that may damage theprinter 14types to avoid 14wrinkle

Page 178 - Change print cartridges

photorotate from display screen 90view from memory card 90photo index 87photo memory cards 4photo printing 87photosmemory cards, inserting 88printing

Page 179

Media supported on this MFPBefore purchasing large quantities of print media, always test a sample and make sure that the printmedia meets the require

Page 180

RGB color options 66, 68rollers, ordering 216Sscaling documentscopying 74Scan To button,programming 80, 130scanners, color matching 68scanningblack

Page 181

part numbers 214repacking MFP 224service information form 225telephone numbersHP fraud hotline 160HP Printing Supplies Returnsand Recycling Program 23

Page 182

248 Index ENWW

Page 184 - Problem solving process

*CB394-90907**CB394-90907*CB394-90907© 2006 Hewlett-Packard Development Company, L.P.www.hp.com

Page 185

Table 2-1 Tray specificationsMedia Type Dimensions1Weight Capacity2Paper Minimum: 76 x 127 mm(3 x 5 inches)60 to 163 g/m2 (16 to 43 lb)Up to 176 g/m2

Page 186 - Control-panel messages

Select print mediaConsider these factors when choosing print media.Media that can damage the printerDo not use media that can damage the printer.●Do n

Page 187

Special media for printingThis MFP supports printing on special media.For tray, media orientation, and driver settings, see Print on special media.For

Page 188

HP Color LaserJet CM1015/CM1017 MFPUser Guide

Page 189

For instructions on loading labels, see Load tray 1 (single-sheet feed tray) or Load tray 2.Transparencies●Use only tray 1 or tray 2 to print on trans

Page 190

3 Control panel●HP Color LaserJet CM1015 MFP control panel features●Use the two-line display (HP Color LaserJet CM1015 MFP)●HP Color LaserJet CM1017 M

Page 191

HP Color LaserJet CM1015 MFP control panel featuresThe HP Color LaserJet CM1015 MFP contains the following lights and buttons on the control panel:NOT

Page 192

4 Cancel (X) : Whenever the Ready light blinks, press to cancel a print job. Pressing this button also exits the control-panelmenus.5 OK:●Selects a me

Page 193 - Solve print problems

Use the two-line display (HP Color LaserJet CM1015 MFP)The two-line display shows menus, and messages. The display can be pulled up and angled for bet

Page 194

HP Color LaserJet CM1017 MFP control panel featuresThe HP Color LaserJet CM1017 MFP contains the following lights and buttons on the control panel:NOT

Page 195 - ENWW Solve print problems 181

4 Cancel (X): Whenever the Ready light blinks, press to cancel a print job. Pressing this button also exits thecontrol-panel menus.5 Right arrow (>

Page 196

Use the graphical display (HP Color LaserJet CM1017 MFP)The color graphics display shows menus, photos, and messages. The display can be pulled up and

Page 197 - ENWW Solve print problems 183

Control-panel menusUse the control-panel menusTo gain access to the control-panel menus, use the following steps.1. Press Menu.2. On the HP Color Lase

Page 198

Menu item Sub-menu item Sub-menu item Description Contrast Increases or decreases thedifferences between whitesand blacks of a copy. Lightness I

Page 199 - Media-handling problems

Copyright and License© 2006 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

Page 200

Menu Item DescriptionPCL6 font list Prints a list of all installed PCL6 fonts.Service page Starts the cleaning mode and restoresfactory settings.Table

Page 201 - Performance problems

Menu Item Sub-menu item Sub-menu item DescriptionPress OK to select the defaultsetting.Select Override to printon a different size paperafter a specif

Page 202

Menu item DescriptionUSB speed Less paper curl When printed pages are consistently curled, this option setsthe printer to a mode that reduces curl.Th

Page 203 - Resolve copy problems

4 Software for WindowsWhen installing Windows software, directly connect the MFP to a computer using a USB cable, orconnect the MFP to a network using

Page 204

Printer driver recommendationsA printer driver allows printing from an application.Select a printer driver based on the MFP usage.●To print only in bl

Page 205 - Resolve scanning problems

Install the PostScript driver using Add PrinterThe PostScript driver can only be installed using the Microsoft Windows Add Printer wizard. Foraddition

Page 206

SoftwareThis MFP supports these software components:Software DescriptionHP Color LaserJet CM1015/CM1017 MFP drivers Installs basic driver software you

Page 207 - Problem Cause Solution

Other softwareThe MFP provides additional software to monitor and control print features:●See HP ToolboxFX.●See Use the embedded Web server.ENWW Other

Page 208

Change from a direct-connected shared MFP to a networkport-connected MFP configurationTo change from a direct connection to a network configuration, c

Page 209 - Clear paper jams

Uninstall the printing softwareUninstall Windows software via the Program groupNOTE Uninstalling the software from Windows 2000 and XP requires admini

Page 210

Table of contents1 Multifunction peripheral (MFP) basicsHP Color LaserJet CM1015/CM1017 MFP Series configurations ...

Page 211 - ENWW Clear paper jams 197

Uninstall a Recommended or Custom installationThe following methods can be used to uninstall a Recommended or Custom installation:●HP Color LaserJet C

Page 212

5 Software for Macintosh●Macintosh utility and application support●Macintosh printer drivers●Use features in the Macintosh printer driver●Manage MFP c

Page 213 - ENWW Clear paper jams 199

Macintosh utility and application supportThe HP Installer provides PostScript Printer Description (PPD) files, Printer Dialog Extensions (PDEs),and th

Page 214

Install Macintosh printing system software for direct connections(USB)Install the Apple PostScript driver that came with the Macintosh computer to use

Page 215 - ENWW Clear paper jams 201

Macintosh printer driversThe MFP comes with printer-driver software that uses a printer language to communicate with the MFP.Printer drivers provide a

Page 216 - Service menu

Use features in the Macintosh printer driverCreate and use presets in Mac OS XUse presets to save the current driver settings for reuse.To create a pr

Page 217 - Clean the paper path

To print multiple pages on one sheet of paper1. Open the printer driver (see Open the printer drivers).2. Click the Layout pop-up menu.3. Next to Page

Page 218

NOTE For more information about using the color options, see Manage color options.To set the color options1. Open the printer driver (see Open the pri

Page 219 - 15 Work with memory

Manage MFP color options on Macintosh computersFor many documents, setting the color options manually can enhance the way the document appears.Example

Page 220 - MFP memory

HP Device Configuration (Mac OS X V10.3 and Mac OSX V10.4)HP Device Configuration is a software program that provides access to information about the

Page 222

Solve common Macintosh problemsThis section lists problems that can occur when using Mac OS X.Solve Problems with Mac OS XTable 5-1 Problems with Mac

Page 223 - ENWW Install memory DIMMs 209

The printer driver does not automatically set up the selected MFP in the Print Setup Utility.CauseSolutionThe PPD file is corrupt. Delete the PPD file

Page 224

When connected with a USB cable, the MFP does not appear in the Printer Setup Utility after the MFP is selected.CauseSolution●Ensure there are not too

Page 225 - Enable memory

6Print●Load trays●Print on special media●Control print jobs●Print on both sides of the paper●Cancel a print jobThe HP ToolboxFX provides information a

Page 226

Load traysUse special print media, such as envelopes, labels, HP LaserJet glossy paper, HP LaserJet Photopaper, and transparencies only in tray 1 and

Page 227

2. Feed print media into tray 1 with the side to be printed down, and the top, short edge in first. Makesure that the media is inserted far enough int

Page 228 - Supplies

NOTE Instructions are the same for loading media in tray 2 and optional tray 3.1. Pull tray 2 or optional tray 3 out of the MFP and remove any paper.2

Page 229 - Paper handling accessories

4. Slide the media-width guides slightly wider than the print media.NOTE Load a maximum of 10 envelopes into tray 2 with the flaps on the right side,

Page 230 - Paper and other print media

5. Load the media.NOTE If this is special paper such as labels, transparencies, HP LaserJet glossy paper,HP LaserJet Photo paper, and letterhead or pr

Page 231 - Supplementary Documentation

7. Slide the tray into the MFP. The back of the tray protrudes from the back of the MFP.NOTE When printing on both sides, see Print on both sides of t

Page 232

Color options ... 64Manage color op

Page 233 - B Service and support

Print on special mediaTable 6-1 Special media printing guidelines provides guidelines for printing on special media. Whenprinting on a special type of

Page 234

Control print jobsWhen changing print settings, follow the hierarchy of how changes are prioritized. (Note that the namesof commands and dialog boxes

Page 235

Setting DescriptionNOTE An Administrator or individual user can setthe HP ToolboxFX to direct the MFP to pull from a traythat is pre-configured for a

Page 236 - HP Customer Care

Print from Windows1. Load the print media.2. On the File menu of your application, click Page Setup or a similar command. Ensure the settingsare corre

Page 237

Print on both sides of the paperNOTE For 2-sided printing, load a pre-printed form and letterhead into tray 1 face-up with thetop edge of the page loa

Page 238 - Repacking the MFP

NOTE Flip paper before continuing.3. After the job is finished printing, remove any blank paper as prompted by the control panel. Lift theprinted stac

Page 239 - Service information form

Cancel a print jobA print job can be canceled from:●A program●A print queue●The Cancel buttonNOTE When a print job appears to have started (it shows i

Page 240

7 Color●Overview●Manage color options●Match colorsENWW 63

Page 241 - C Specifications

OverviewThe MFP provides carefully designed and tested color tables to provide smooth, accurate color renditionof all printable colors.HP provides onl

Page 242

Manage color optionsSetting color options to Automatic typically produces the best possible print quality for color documents.However, in some situati

Page 243 - Table C-6 Acoustic emissions

10 PhotoInsert a memory card ...

Page 244

Edge ControlThe Edge Control setting determines how edges are rendered. Edge Control consists of twocomponents: Adaptive Halftoning and Trapping. Adap

Page 245 - D Regulatory information

Neutral GraysThe Neutral Grays setting determines the method for creating gray colors that are used in text, graphics,and photographs.●Black Only gene

Page 246 - Introduction

Match colorsMatching MFP output color to the computer screen is complex because MFPs and computer monitorsuse different methods of producing color. Mo

Page 247 - FCC regulations

8CopyNOTE The HP Color LaserJet CM1015/CM1017 MFP does not support copying slides or photonegatives.●Basic copy functions●Copy paperENWW 69

Page 248 - HP LaserJet printing supplies

Basic copy functionsThis MFP can complete these basic copy functions.Start a copy job1. Load the original document onto the flatbed scanner face-down

Page 249

Copy paperThis MFP supports:Paper type Supported paper type●Letter●Legal●A4●Pre-printed●Letterhead●Transparencies●Pre-punched●Labels●Bond●Recycled●Col

Page 250 - Material safety data sheet

Table 8-1 Copy Quality Settings (use the Quality button on the HP Color LaserJet CM1015 MFP)Input type DescriptionMixed Documents that include both t

Page 251 - Declaration of conformity

Color balance option Description●Blue●Red●GreenIncreases or decreases the amount of this color in a copyoutput.Background Increases or decreases the b

Page 252 - VCCI statement (Japan)

NOTE The change in the setting remains active for about two minutes after the copy jobhas been completed. During this time, Settings=Custom appears on

Page 253 - Japanese Power Cord Statement

NOTE The change in the setting remains active for about two minutes after the copy job hasbeen completed. During this time, Settings=Custom appears on

Page 254 - Finnish laser statement

Use the control-panel arrows to navigate on the HP Color LaserJet CM1017MFP ...

Page 255

76 Chapter 8 Copy ENWW

Page 256

9ScanNOTE The HP Color LaserJet CM1015/CM1017 MFP does not support scanning slides orphoto negatives.●Scan methods●Supported file types●Scan from the

Page 257

Scan methodsThere are several ways to scan a document.●Scan from the device control panel: Start scanning directly using the control-panel scan button

Page 258

Supported file typesHP scanning software supports these file types for scans initiated from the control panel:●.bmp●.gif●.jpg●.pdf●.png●.tif (compress

Page 259

Scan from the device control panelUse the following instructions to scan directly from the device control panel.NOTE The computer connected to the dev

Page 260

4. Select Save it to my computer and press Next. Type the e-mail address, subject, and note in thetext box and click Next.5. Select the quality and cl

Page 261

Scan by using HP Solution Center (Windows)Use the HP Solution Center software program to scan a document or photo.To view HP Solution Center●Double-cl

Page 262 - 248 Index ENWW

Scan from the device and HP Director (Macintosh)The procedures described in this section are for Macintosh OS X V10.3 and V10.4.For more information a

Page 263

Scan using TWAIN-compliant and WIA-compliantsoftwareThe MFP is TWAIN-compliant and Windows Imaging Acquisition (WIA)-compliant for Windows XP andbeyon

Page 264 - CB394-90907

Scan a photo1. Place the photo on the flatbed scanner with the picture-side down and the upper-left corner of thephoto in the lower-right corner of th

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