HP Presario B2000 - Notebook PC Specifications Page 1

HP 2000 Notebook PCCompaq Presario CQ58 Notebook PCMaintenance and Service Guide

Category Description AMD models Intel models AMD Radeon HD 7310 Graphics (on models with AMD E1-1200processor; supports DirectX 11)√ Intel HD Grap

6 SpecificationsComputer specifications Metric U.S.DimensionsDepth 23.1 cm 9.09 inWidth 34.2 cm 13.46 inHeight (front to back) 3.00 to 3.55 cm 1.18 to

39.6-cm (15.6-in), HD display specifications Metric U.S.Active diagonal size 39.6-cm 15.6-inResolution 1366x768 (HD)Active area 344.232x193.536PPI 100

Hard drive specifications 750-GB* 640-GB* 500-GB* 320-GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mm 9.5 mmLength 100.4 mm 100.4 mm 100.4 mm 100.4 mmWidth 6

7 Backing up, restoring, and recoveringYour computer includes tools provided by the operating system and HP to help you safeguard yourinformation and

●Store the recovery media in a safe location, separate from the computer.●If necessary, you can exit the program before you have finished creating the

Backing up system and personal informationYour computer stores information that is important to you, such as files, emails, and photos, and youwill wa

Creating a backup using Windows Backup and RestoreWindows allows you to back up files using Windows Backup and Restore. You can select the levelyou wa

Recovering the original system using HP Recovery ManagerHP Recovery Manager software allows you to repair or recover the computer to its original fact

Recovering using the recovery media1. If possible, back up all personal files.2. Insert the first recovery disc into the optical drive on your compute

8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts ac, or from

Category Description AMD models Intel models 12.7-mm tray load √√ DVD±RW and CD-RW Super Multi Double-Layer Combo Drive √√Audio/video Single digital

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belg

Country/region Accredited agency Applicable note numberThe United States UL 21.The flexible cord must be Type HO5VV-F, 3-conductor, 0.75mm2 conductor

9 RecyclingBatteryWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do notdispose of the battery in general hous

Perform the following steps:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the displayassembly.2. Lift up and out on t

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.17. Remove the backlight frame from

19. Disconnect the display cable (1) from the LCD panel.20. Remove the screws (2) that secure the LCD panel to the display rear panel.21. Release the

IndexAAC adapterspare part number 24AC adapter lightidentifying 5action keysidentifying 12antennasidentifying 8illustrated 20removing 77spare part num

feetlocating 31spare part number 24fn keyidentifying 12Ggraphicsproduct description 1grounding guidelines 26guidelinesequipment 29grounding 26packagin

Category Description AMD models Intel modelsKeyboard/pointing devicesFull-size textured pocket keyboard √√ TouchPad with multi-touch gestures, 2-fing

plastics kitillustrated 22pointing device 4portsexternal monitor 6HDMI 6product description 3USB 5, 6power buttonidentifying 11power button boardillus

Vventsidentifying 6, 13videoproduct description 3Wwarranty period 15, 30webcamidentifying 8webcam lightidentifying 8webcam/microphone cableillustrated

2 External component identificationRight sideComponent Description(1) Optical drive Reads an optical disc.NOTE: On select models, the optical drive

Left sideComponent Description(1)External monitor port Connects an external VGA monitor or projector.(2) Vent Enables airflow to cool internal compo

Component Description(9)Hard drive light●Blinking white: The hard drive is being accessed.(10)Power light●White: The computer is on.● Blinking white:

DisplayComponent Description(1) Internal display switch Turns off the display and initiates Sleep if the display is closedwhile the power is on.NOTE:

TopTouchPadComponent Description(1) TouchPad on/off button Turns the TouchPad on or off.(2) TouchPad light●On: The TouchPad is off.● Off: The Touch

LightsComponent Description(1) Caps lock light On: Caps lock is on, which switches the keys to all capitalletters.(2)Power light ● White: The comput

ButtonsComponent DescriptionPower button ● When the computer is off, press the button to turn onthe computer.●When the computer is on, press the butto

© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.AMD and Radeon are trademarks ofAdvanced Micro Devices, Inc. Bluetooth isa trademark owned by

KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Displays system information

BottomComponent Description(1) Battery bay Holds the battery.(2) Vents (3) Enable airflow to cool internal components.NOTE: The computer fan start

3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided

Item Description Function(4) Warranty period This number describes the duration of the warranty period forthe computer.(5) Model description (select m

Computer major components16 Chapter 3 Illustrated parts catalog

Item Component Spare part number(1) Display assembly (not spared)NOTE: For display assembly spare part information, see Display assembly subcomponents

Item Component Spare part number Intel Core i3-3110M 2.40-GHz processor (1600-MHz, 3.0-MB L3 cache) 682417-001 Intel Core i3-2370M 2.40-GHz processo

Display assembly subcomponentsItem Component Spare part number(1) Display bezel: For use with Compaq models 689676-001 For use with HP models 689675

Item Component Spare part number(4b) Side hinge covers(5) Hinges (include hinges and left and right hinge covers) 689679-001(6) Display cable (include

Mass storage devicesItem Component Spare part number(1) Hard drive (2.5-in, SATA; does not include hard drive cable or bracket):NOTE: The hard drive c

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

Plastics kitItem Component Spare part number Plastics Kit, includes: 689689-001(1) Hard drive compartment cover (includes one captive screw, secured

Sequential part number listingSpare part number Description449137-001 RTC battery490371-001 Power cord for use in North America (3-pin, black, 1.83-m)

Spare part number Description688278-001 System board for use only with models with an AMD E1-1200 processor (includes replacementthermal materials)688

4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, damage to a drive, or loss of i

CAUTION: A product can be degraded by as little as 700 V.Typical electrostatic voltage levels Relative humidityEvent 10% 40% 55%Walking across carpet

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:● To avoid hand contact, transport pr

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.● When seated, wear a wrist strap

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 66 screws that must be removed, replaced

Computer feetDescription Spare part numberRubber computer feet (includes computer feet and display rubber) 691221-001The computer feet are adhesive-ba

iv Safety warning notice

BatteryDescription Spare part number6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-0016-cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001Before disassemb

Display subcomponents (bezel, webcam, panel)This section describes removing display subcomponents that do not require that you remove theentire displa

2. Flex and disengage the inside edges of the bottom (3), left and right sides (4), and top (5) of thebezel.3. Open the computer and position it on it

4. Use a tool to pry to bottom of the bezel from the display (1), and then remove the bezel from thedisplay (2).Component replacement procedures 35

5. To remove the webcam/microphone module:a. Remove the two broadhead Phillips PM2.5×2.5 screws (1) that secure the display paneland hinges to the enc

b. Disconnect the webcam module cable from the module.Component replacement procedures 37

c. Remove the webcam/microphone module. (The module is attached to the display enclosurewith double-sided tape.)38 Chapter 4 Removal and replacement

6. To remove the display panel:a. Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges to the displaypanel, and then tilt the

c. Release the webcam/microphone module cable that is secured to the back of the displaypanel with adhesive material, and then remove the display pane

WLAN moduleDescription Spare part numberAtheros AR9485 802.11b/g/n 1x1 WiFi Adapter 675794-001Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4

Table of contents1 Product description ...

To remove the WLAN module:1. Loosen the memory module/wireless module compartment cover screw (1), and then lift up onthe tab (2) and remove the cover

4. Remove the WLAN module by pulling the module away from the slot at an angle (3).NOTE: If the WLAN antennas are not connected to the terminals on th

Memory moduleDescription Spare part number4-GB (PC3, 12800, 1600-MHz) 641369-0012-GB (PC3, 12800, 1600-MHz) 652972-001Before removing a memory module,

3. Remove the memory module (2) by pulling it away from the slot at an angle.Reverse this procedure to install a memory module.Component replacement p

Hard driveNOTE: The hard drive spare part kit does not include the hard drive cable or bracket. The hard drivecable and bracket are included in the ha

3. Lift the hard drive (2) out of the hard drive bay.4. Turn over the hard drive, then disconnect the hard drive cable (1) from the hard drive.5. Pull

RTC batteryDescription Spare part numberRTC battery 449137-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar

Optical driveNOTE: The optical drive spare part kit includes the rear optical drive bracket but does not includethe optical drive cable or cable brack

3. Remove the optical drive (3) by sliding it out of the optical drive bay.Reverse this procedure to reassemble and install the optical drive.50 Chapt

KeyboardNOTE: The keyboard spare part kit includes a keyboard cable.Description Spare part numberKeyboard for use in French Canada 646125-121Keyboard

Electrostatic discharge damage ... 26Packaging and transporting guidelines ...

Remove the keyboard:1. Remove the Phillips PM2.5×6.0 screw that secures the keyboard to the computer just below theWLAN module slot.2. Rest and secure

4. Insert a screwdriver or similar thin tool into the keyboard release hole (2), and then press on theback of the keyboard until the keyboard disengag

7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, andthen disconnect the keyboard cable (2) from the sy

Top coverNOTE: The top cover spare part kit includes the TouchPad but not the TouchPad cables. TheTouchPad cables are included with the TouchPad butto

2. Remove the eight Phillips PM2.5×6.0 screws that secure the top cover to the computer.3. Remove the four Phillips PM2.0×2.5 screws from the battery

4. Remove the Phillips PM2.0×3.0 screw from the optical drive bay (1) and the three PhillipsPM2.5×4.0 screws from the hard drive bay (2) that secure t

7. Remove the eight Phillips PM2.0×4.0 screws that secure the top cover to the computer.8. Lift the rear edge of the top cover (1) until the left and

Power button boardDescription Spare part numberPower button board (includes cable) 689686-001Before removing the power button board, follow these step

3. Remove the power button board (2) while pulling the cable through the hole in the top cover (3).Reverse this procedure to install the power button

TouchPad button boardDescription Spare part numberTouchPad button board (includes bracket and cables) 689688-001Before removing the TouchPad button bo

What you need to know ... 95Creating the recovery media ...

5. Remove the TouchPad button board cable (4) from the opening in the top cover, and thenremove the TouchPad button board (5).Reverse this procedure t

SpeakersDescription Spare part numberSpeakers (includes left and right speakers and cable) 689693-001Before removing the speakers, follow these steps:

5. Remove the speakers (4).Reverse this procedure to install the speakers.64 Chapter 4 Removal and replacement procedures

USB boardDescription Spare part numberUSB board (includes cable) 689687-001Before removing the USB board, follow these steps:1. Shut down the computer

4. Remove the USB board (3).Reverse this procedure to install the USB board.66 Chapter 4 Removal and replacement procedures

Power connector cableDescription Spare part numberPower connector cable 689678-001Before removing the power connector cable, follow these steps:1. Shu

4. Remove the power connector cable (3).Reverse this procedure to install the power connector cable.68 Chapter 4 Removal and replacement procedures

Display assemblyThis section describes removing the display assembly in its entirety and disassembling all the displaysubcomponents.If you only need t

To remove the display assembly in its entirety:1. Disconnect the display panel cable (1) from the system board.2. Release the wireless antenna cables

4. Remove the display assembly (2).If it is necessary to replace any of the display assembly subcomponents:1. To remove the display bezel:a. Remove th

viii

c. Remove the display bezel (6).2. To remove the webcam/microphone module:a. Remove the two broadhead Phillips PM2.5×2.5 screws (1) that secure the di

c. Disconnect the module cable (3) from the module.Component replacement procedures 73

d. Remove the webcam/microphone module.74 Chapter 4 Removal and replacement procedures

3. To remove the hinge covers:a. Remove the two Phillips PM2.5×4.0 screws (1) that secure the top hinge covers to thedisplay enclosure, and then remov

4. To remove the display panel, cable, and hinges:a. Remove the four Phillips PM2.5×4.0 screws (1) that secure the display panel to theenclosure, and

c. Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges tothe display panel.d. Remove the display hinges (2).5. To remove the

System boardNOTE: On models with Intel processors, you can remove the processor from the system board. Theprocessor is included with the system board

To remove the system board:1. Position the computer upside down, and then disconnect the optical drive connector cable fromthe system board.2. Positio

3. Tilt the system board up to the left slightly (2), and then remove the system board (3).NOTE: A thermal pad services a component on the bottom of t

Optical drive cableDescription Spare part numberOptical drive cable (includes cable bracket) 685084-001Before removing the optical drive cable, follow

1 Product descriptionCategory Description AMD models Intel modelsProduct name Compaq Presario CQ58 Notebook PC √ HP 2000 Notebook PC √√Processors A

3. Release the optical drive cable from the clips (4) built into the base enclosure.Reverse this procedure to install the optical drive cable.82 Chapt

Fan/heat sink assemblyNOTE: The fan/heat sink assembly spare part kit includes replacement thermal materials.Description Spare part numberFan/heat sin

3. Remove the Phillips PM2.0×3.0 screw (3) that secures the fan to the system board.4. Remove the fan/heat sink assembly (4).NOTE: Due to the adhesive

The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the systemboard components each time the heat sink is removed.

●Thermal paste is used on the processor (1) and the heat sink section (2) that services itNOTE: The following illustration shows the replacement therm

ProcessorNOTE: This section applies only to computer models equipped with an Intel processor.NOTE: On models with Intel processors you can remove the

2. Lift the processor (3) straight up, and then remove it.NOTE: The gold triangle (4) on the processor must be aligned with the triangle icon embossed

5 Using Setup Utility (BIOS) and SystemDiagnosticsSetup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressingfn+esc (if you are already in Windows) or by using Setup

NOTE: After a message on the screen reports a successful installation, you can delete thedownloaded file from your hard drive.Using System Diagnostics