HP EliteBook 8760w Specifications

HP EliteBook 8760w Mobile WorkstationMaintenance and Service Guide

Category Description Supports the following configurations:●2048 MB total system memory (2048 × 1)●4096 MB total system memory (4096 × 1)●4096 MB tot

c. Remove the WWAN antennas assembly (3) from the display enclosure.14. If it is necessary to replace the display latch hooks:a. Remove the two Philli

Power button boardDescription Spare part numberPower button board 652515-001Before removing the power button board, follow these steps:1. Shut down th

5. Lift the power button board (4) to remove it.Reverse this procedure to install the power button board.Application button boardDescription Spare par

Remove the application button board:1. Position the top cover upside down with the front toward you.2. Remove the two Phillips M2.5x3.0 screws (1) tha

7. Remove the keyboard (see Keyboard on page 65).8. Remove the top cover (see Top cover on page 81).Remove the fingerprint reader:1. Position the top

7. Remove the keyboard (see Keyboard on page 65).8. Remove the top cover (see Top cover on page 81).Remove the audio/USB 2.0 board:1. Position the com

Speaker assemblyDescription Spare part numberSpeaker assembly 652540-001Before removing the speaker assembly, follow these steps:1. Shut down the comp

3. Remove the speaker assembly (3).Reverse this procedure to install the speaker assembly.Modem moduleNOTE: The modem module spare part kit does not i

9. Remove the Smart Card reader (see Smart Card reader on page 51).10. Remove the Audio/USB 2.0 board (see Audio/USB 2.0 board on page 96).Remove the

Modem module cableNOTE: The modem module cable is included in the Cable Kit, spare part number 652545-001.Before removing the modem module cable, foll

Category Description Supports “no modem” option Modem cable not includedEthernet Intel® 82579LM Gigabit Network Connection S3/S4/S5 wake on LAN NIC

4. Gently pry the modem jack (3) out from the base enclosure.Reverse this procedure to install the modem module cable.102 Chapter 4 Removal and repl

Card reader/USB 3.0 boardDescription Spare part numberCard reader/USB 3.0 board 652514-001Before removing the card reader/USB 3.0 board, follow these

5. Remove the card reader/USB 3.0 board (3) to the right away from the base enclosure.Reverse this procedure to install the card reader/USB 3.0 board.

3. Remove the Bluetooth cable (2).Reverse this procedure to install the Bluetooth module cable.Component replacement procedures 105

Network cable and jackNOTE: The network cable is included in the Cable Kit, spare part number 652545-001.Before removing the network cable, follow the

4. Remove the network cable (4) from the base enclosure.Reverse this procedure to install the network cable.Power connector cableThe power connector c

2. Remove the power connector cable jack (2) from the base enclosure.Reverse this procedure to install the Power connector cable.System boardNOTE: All

5. Remove the service access cover (see Service access cover on page 46).6. Remove the optical drive (see Optical drive on page 58) or upgrade bay har

7. Remove the system board (7) by lifting it straight up.Reverse this procedure to install the system board.Security lockThe security lock is included

14. Remove the Card reader/USB 3.0 board (see Card reader/USB 3.0 board on page 103).15. Remove the system board (see System board on page 108).Remove

Category DescriptionPorts●1394a (1)●Multi-pin AC port●Audio in (mono microphone)●Microphone input (stereo)● Audio-out (stereo headphone)● Display port

5 Computer SetupWindows Vista and Windows 7Starting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the o

To exit Computer Setup menus, choose one of the following methods:● To exit Computer Setup menus without saving your changes, click the Exit icon in t

Computer Setup menusThe menu tables in this section provide an overview of Computer Setup options.NOTE: Some of the Computer Setup menu items listed i

Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisAdministrator ToolsSetup BIOS

System Configuration menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisLanguage Change th

Select To do thisDevice Configurations (continued)●Enable/disable secondary battery fast charge (enabledby default).●Enable/disable HP QuickLook (sele

Select To do thisBuilt in Device Options●Enable/disable the wireless button state (enabled bydefault).●Enable/disable eMBedded WLAN device radio (sele

Select To do thisAMT Options●Enable/disable Firmware Verbosity.●Enable/disable AMT Setup Prompt (Ctrl-P).●Enable/disable USB Key Provisioning Support.

6 SpecificationsComputer specifications Metric U.S.DimensionsWidth 41.70 cm 16.40 inDepth 27.20 cm 10.70 inHeight (front to back) 3.70 cm to 4.30 cm 1

43.9 cm (17.3 in) WVA display specifications Metric U.S.DimensionsWidth 24.4 cm 9.65 inDepth 38.1 cm 15.0 inDiagonal 43.9 cm 17.3 inNumber of colors U

Category Description Support for the following batteries:●8-cell, 2.8 Ah (83 WHr) Li-ion battery●8-cell, 2.8 Ah (75 WHr) Li-ion battery (available wi

Blu-ray R/RE DVD±RW SuperMulti Double-Layer DrivespecificationsApplicable disc Read: Write: BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-RO

Applicable disc Read: Write:24X CD-R 3,600 KB/sec16X CD-RW 2,400 KB/sec8X DVD+R 10,800 KB/sec4X DVD+RW 5,400 KB/sec8X DVD-R 10,800 KB/sec4X DVD-RW 5,4

Applicable disc Read: Write:5X DVD-RAM 6,750 KB/secTransfer mode Multiword DMA ModeDVD-ROM Drive specificationsApplicable disc Read: Write: CD-DA, CD

7 Backup and recoveryWindows 7To protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entire

Backing up your informationRecovery after a system failure is as complete as your most current backup. You should createsystem repair discs (select mo

Performing a recoveryIn case of system failure or instability, the computer provides the following tools to recover your files:●Windows recovery tools

Using f11 recovery toolsCAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All filesyou have created and any softw

Using a Windows 7 operating system DVD (purchased separately)If you are unable to boot (start up) your computer and you cannot use the system repair d

Windows VistaTo protect your information, use the Backup and Restore Center to back up individual files andfolders, back up your entire hard drive (se

3. Open a word-processing document, and then select Edit > Paste.The screen image is added to the document.4. Save the document.●When backing up to

Category Description Web-only support:●Windows Vista Business 64 (select models only)●Windows Vista Business 32 (select models only)●Windows Vista En

Using the Windows recovery toolsTo recover information you previously backed up, follow these steps:1. Select Start > All Programs > Maintenance

Using f11 recovery toolsCAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All filesyou have created and any softw

Using a Windows Vista operating system DVD (purchased separately)If you are unable to boot (start up) your computer, you must purchase a Windows Vista

8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

9 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local law

Perform the following steps:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the displayassembly.2. Lift up and out on t

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2.5. Remove all screws (1) that secure the display panel

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

16. Turn the display panel upside down.17. Remove the backlight frame from the display panel.WARNING! The backlight contains mercury. Exercise caution

2 External component identificationTopTouchPadComponent Description(1) Left pointing stick button Can be used with the pointing stick and functions

22. Release the tape (4) that secures the LCD panel to the display rear panel.23. Remove the LCD panel.24. Recycle the LCD panel and backlight.142 Cha

IndexSymbols/Numerics1394 port, identifying 14AAC adapter, spare part numbers31, 32, 33accessory battery connectoridentifying 17ambient light sensorid

display release latch 12Display Rubber Kitspare part number 34Display Rubber Kit, spare partnumber 28Display Screw Kitspare part number 28, 33display

removal 62, 63spare part numbers 24, 32,62, 63memory module compartmentidentifying 18microphoneproduct description 2spare part number 28, 37miscellane

service access coverremoval 46spare part number 25, 34, 46service considerations 38service tag 19, 43serviceability, productdescription 6SIM slotident

LightsComponent Description(1) TouchPad on/off light●Off: The TouchPad is on.●Amber: The TouchPad is off.(2) Caps lock light On: Caps lock is on.(

Buttons and fingerprint readerComponent Description(1) TouchPad on/off button Turns the TouchPad on and off.(2)Power button ● When the computer is o

Component Description(5)QuickWeb button●When the computer is off or in Hibernation, press thebutton to open HP QuickWeb.●When the computer is in Micro

KeysComponent Description(1) esc key Displays system information when pressed in coMBinationwith the fn key.(2) Function keys Execute frequently u

© Copyright 2011 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

FrontComponent Description(1) Media Card reader Supports the following digital card formats:●Secure Digital (SD) Card●Secure Digital HC (SDHC) Card●Se

RightComponent Description(1)Audio-out (headphone) jack Produces sound when connected to optional poweredstereo speakers, headphones, ear buds, a hea

LeftComponent Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as ade

DisplayComponent Description(1) Internal display switch Turns off the display and initiates Sleep if the display is closedwhile the power is on.NOTE:

RearComponent Description(1)RJ-11 (modem) jack (select models only) Connects a modem cable.(2) Vents (2) Enable airflow to cool internal components.

BottomComponent Description(1) Battery bay Holds the battery.(2)SIM slot Supports a wireless subscriber identity module (SIM). TheSIM slot is locate

Component Description(9) Speakers (2) Produce sound.NOTE: To use the SRS Premium Sound software, selectStart > All Programs > SRS Premium Sound

3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modelnumber provided on th

Computer major components20 Chapter 3 Illustrated parts catalog

Item Description Spare part number(1) Display Display panel, 43.9 cm (17.3 in), High Definition Plus (HD+) Anti-Glare (AG) WVA 652520-001 Display pane

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Item Description Spare part number Without backlight, for use in Italy 652553-061 With backlight, for use in Italy 652554-061 Without backlight, fo

Item Description Spare part number With backlight, for use in the United States 652554-001(3) Top cover (includes TouchPad) 652536-001(4) Application

Item Description Spare part number For use in all countries and regions except the People's Republic of China and Russia: ●For use with computer

Item Description Spare part number Intel® Centrino™ Advanced-N 6205, 802.11a/b/g/n WLAN module 631954-001 Intel Centrino Ultimate-N 6300, 802.11a/b/

Cable KitItem Description Spare part number Cable Kit 652545-001(1) Power connector cable(2) Network cable (includes RJ-45 jack) (3) Modem module ca

Display componentsItem Description Spare part number(1) Display bezel For use only with computer models with a webcam 652522-001 For use only with c

Item Description Spare part number(4) Display hinge covers 652529-001(5) Cable routing tray (6) WWAN antenna and cables (included in the Antenna Kit,

Mass storage devicesItem Description Spare part number(1) 7.0 mm (0.28 in), 9.5 mm (0.37 in), or 12.7 mm (0.5 in) hard drive:NOTE: The hard drive brac

Plastics KitItem Description Spare part number Plastics Kit: 655546-001(1) Optical drive compartment cover(2) RJ-11 (modem) jack cover(3) SD Card cov

Miscellaneous partsDescription Spare part numberAC Adapter230W RC/V Slim AC Smart Adapter 611533-001200W RC/V Slim AC Smart Adapter 645154-001Power co

iv Safety warning notice

Sequential part number listingSpare partnumberDescription491683-001 Power cord for use in North America (3 conductor, black,1.83 m)491683-011 Power co

Spare partnumberDescription634400-001 WWAN, HP un2430 EV-DO/HSPA Mobile Broadband Module634925-001 Hard drive, 500 GB, 7200-rpm SATA641672-001 Hard dr

Spare partnumberDescription652532-001 Display Rubber Kit (includes 2 bezel rubber bumpers and 8 rubber screw covers)652533-001 Display Miscellaneous K

Spare partnumberDescription652553-131 Keyboard without backlight for use in Portugal (includes keyboard cable, pointing stick and pointing stickcable)

Spare partnumberDescription652554-001 Keyboard with backlight for use in the United States (includes keyboard cable, pointing stick and pointingstick

Spare partnumberDescription652554-DD1 Keyboard with backlight for use in Iceland (includes keyboard cable, pointing stick and pointing stick cable)652

4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re

Cables and and pointing stick connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reass

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand and pointing stick con

Table of contents1 Product description ...

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 98 screws and screw locks that must be r

Computer feetThe computer feet are adhesive-backed rubber pads. The feet are included in the base enclosurespare part kit, spare part number 652535-00

BatteryDescription Spare part number8-cell, Li-ion 2.8 Ah (75 WHr) 632425-0018-cell, Li-ion 2.8 Ah (83 WHr) 632427-001Before disassembling the compute

3. Disconnect the power from the computer by first unplugging the power cord from the AC outletand then unplugging the AC adapter from the computer.4.

3. Slide the service access cover toward the front of the computer (2) and then remove the cover(3).Bluetooth moduleNOTE: The Bluetooth module spare p

3. Remove the Bluetooth module (3).Reverse this procedure to install the Bluetooth module.WLAN moduleDescription Spare part numberIntel® Centrino™ Adv

Remove the WLAN module:1. Position the computer with the front toward you.2. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN mod

Before removing the WWAN module, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnth

Before removing the RTC battery, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnth

Equipment guidelines ... 42Component replacement procedures ...

3. Disconnect the power from the computer by first unplugging the power cord from the AC outletand then unplugging the AC adapter from the computer.4.

9. Lift the rear edge (1) of the Smart Card reader cover and remove the cover (2).10. Remove the Phillips M3.0x2.5 screw (1) that secures the Smart Ca

Primary hard driveNOTE: The hard drive bracket is included in the Hard Drive Hardware Kit, spare part number642774-001.Description Spare part number75

9. Lift the Smart Card reader access cover to the upright position (3).10. Loosen the Phillips M2.5x10.5 captive screw (1) that secures the hard drive

b. Lift the bracket (2) straight up to remove it from the hard drive.Reverse this procedure to reassemble and install the hard drive.Secondary hard dr

Remove the secondary hard drive:1. Position the computer with the front toward you.2. Loosen the two Phillips M2.5x10.5 captive screws (1) that secure

b. Lift the bracket (2) straight up to remove it.Reverse this procedure to reassemble and install the primary hard drive.Optical driveDescription Spar

3. Insert a flat-bladed screwdriver or similar tool into the optical drive tab access (2) and press thetab to the left to release the optical drive fr

b. Firmly pull outward on the open tray (2) until the optical drive slides out.c. Firmly pull outward on the bezel to remove the bezel from the optica

Before removing the upgrade bay hard drive, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernat

Security lock ... 1105 Computer Setu

5. Remove the upgrade bay hard drive (3).Reverse this procedure to reassemble and install the upgrade bay hard drive and upgrade bay harddrive carrier

4. Remove the battery (see Battery on page 45).5. Remove the service access cover (see Service access cover on page 46)6. Remove the hard drive (see P

NOTE: A memory module must be installed in the right expansion memory module slot before amemory module is installed in the left expansion memory modu

KeyboardFor use in: Spare part number For use in: Spare part numberKeyboard with backlight (includes keyboard cable, pointing stick and pointing stick

Before removing the keyboard, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe c

4. Insert a small tool at an angle through the hole in the optical drive bay at an angle to push outthe top edge of the keyboard.5. Turn the computer

9. Turn the keyboard over to rest on the palm rest.10. Release the keyboard ZIF connector (1) and lift the keyboard cable (2) to release it.11. Releas

NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left sideof the computer. The computer uses an electric fa

3. Lift the heat sink/fan assembly (3) straight up to remove it.NOTE: Due to the adhesive quality of the thermal material located between the fan/grap

FanDescription Spare part numberFan 652541-001Before removing the fan, follow these steps:1. Shut down the computer. If you are unsure whether the com

9 Recycling ...

Reverse this procedure to install the fan into the fan/graphics board heat sink assembly.Graphics boardNOTE: The graphics board spare part kit include

3. Remove the graphics board (3) out to the right.Reverse this procedure to install the graphics board.Processor heat sinkDescription Spare part numbe

Remove the processor heat sink:1. Following the sequence stamped into the processor heat sink, loosen the four Phillips captivescrews (1) that secure

2. Lift the processor heat sink (2) up and to the right at an angle and remove it from the baseenclosure (3).NOTE: Thermal paste located on the surfac

Description Spare part number2nd Generation Intel® Core™ processors, (support Intel Turbo Boost Technology) (includes replacement thermalmaterial):i7-

2. Lift the processor (2) straight up and remove it.NOTE: When you install the processor, the gold triangle (3) on the processor must be alignedwith t

Remove the display bezel:1. Remove the screw covers (1) and the two Torx M2.5x8.0 screws (2) that secure the displaybezel to the display enclosure.2.

Display panelDescription Spare part number43.9 cm (17.3 in), HD+ AG LED WVA 652520-00143.9 cm (17.3 in), FHD AG WVA 652521-001Before removing the disp

7. Disconnect the display cable (6) from the display panel8. Remove the eight Phillips M2.0x3.0 screws (1) that secure the display panel brackets to t

Before removing the webcam module, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

1 Product descriptionCategory DescriptionProduct Name HP EliteBook 8740w Mobile WorkstationProcessors 2nd Generation Intel® Core™ i7 processors, (supp

6. Remove the optical drive (see Optical drive on page 58) or upgrade bay hard drive (see Upgradebay hard drive on page 60).7. Remove the keyboard (se

6. Remove the power button board cable (5).7. Position the computer upside down, with the front toward you.8. Remove the four Phillips M2.5x4.0 screws

12. Remove the top cover from the base enclosure (2).13. If it is necessary to replace the TouchPad:a. Remove the three screws (1) securing the TouchP

Display assemblyNOTE: The display assembly spare part kit includes the display panel cable, 3 WLAN antenna andcables, and 2 WWAN antenna and cables.De

2. Remove the tape (1) that secures the display cable to the system board. Remove the displaycable (2) from the system board. Remove the webcam module

4. Position the computer upside down. Remove the tape (1) that secures the WLAN and WWANcables to the system board. Feed the WLAN and WWAN cables thro

7. Position the computer with the rear toward you.CAUTION: Support the display assembly when removing the display screws in the followingsteps. Failur

b. Remove the display hinge cover (2).10. If it is necessary to replace the display cable:a. Remove the display cable from the left corner (1) of the

11. If it is necessary to replace the webcam cable:a. Remove the Phillips screw (1) from the routing channel. Slide the routing channel to theright an

12. If it is necessary to replace the WLAN antennas and:a. Remove the WLAN antennas (1) from the display enclosure. The antennas are attached tothe di