HP Pavilion dv6 Entertainment PCMaintenance and Service Guide
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Fan/heat sink assemblyNOTE: The fan/heat sink assembly spare part kit includes replacement thermal material.Description Spare part numberFor use on co
NOTE: The number of captive screws securing the fan/heat sink assembly to the system boardvary by computer model. Computer models equipped with a grap
Computer models equipped with a graphics subsystem with discrete memory have replacement thermalmaterial locations as shown in the following illustrat
Reverse this procedure to install the fan/heat sink assembly.Component replacement procedures93
ProcessorNOTE: The processor spare part kit includes replacement thermal material.Description Spare part numberAMD Phenom II N970 Quad 2.20-GHz proces
Description Spare part numberAMD Turion II P560 Dual 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 35W 3.6gigatransfers/second)634691-001AMD Turi
f.System board (see System board on page 86)g. Fan/heat sink assembly (see Fan/heat sink assembly on page 90)Remove the processor:1. Turn the processo
SpeakersDescription Spare part numberSpeakers (include cable) 603694-001Before removing the speakers, follow these steps:1. Shut down the computer. If
3.Remove the speakers (3).Reverse this procedure to install the speakers.Optical drive connector boardNOTE: The optical drive connector board and cabl
e.Display assembly (see Display assembly on page 74)f. System board (see System board on page 86)Remove the optical drive connector board:1. Release t
1 Product descriptionCategory DescriptionProduct Name HP Pavilion dv6 Entertainment PC1
5 Setup Utility (BIOS)Starting Setup UtilitySetup Utility is a ROM-based information and customization utility that can be used even when yourWindows
4.When a confirmation prompt with your language selected is displayed, press the enter key.5. To save your change and exit Setup Utility, use the arro
Restoring default settings in Setup UtilityTo restore Setup Utility default settings:NOTE: If Setup Utility is running, begin at step 1. If Setup Util
Setup Utility menusThe menu tables in this section provide an overview of Setup Utility options.NOTE: Some of the Setup Utility menu items listed in t
Select To do thisAction Keys Mode Enable/disable the Action Keys.Boot Options●POST (power-on self test) f10 and f12 Delay (sec.)―Setthe delay for the
6 SpecificationsComputer specifications Metric U.S.Dimensions:Width 37.8 cm 14.9 inDepth 24.5 cm 9.7 inHeight (front to back) 3.2 cm to 3.6 cm 1.3 in
Metric U.S.Nonoperating 200 g, 2 ms, half-sineRandom vibrationOperating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rateNonoperating 1.5
Hard drive specifications 1-TB* 750-GB* 640-GB* 500-GB* 320-GB* 250-GB*DimensionsHeight 12.7 mmand 12.5mm9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm
Blu-ray ROM with LightScribe DVD±RW Super MultiDouble-Layer Drive specificationsApplicable disc Read: Write: BD-ROM, BD-ROM-DL, BD-R, BD-R-DL,BD-RE,
DVD±RW and CD-RW Super Multi Double-LayerCombo Drive specificationsApplicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,CD-ROM, CD-ROM XA, M
Category DescriptionProcessors●AMD Phenom II N970 Quad 2.20-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6gigatransfers/second)●AMD Phenom II
7 Backup and recoveryRecovery after a system failure is as complete as the most current backup. HP recommends creatingrecovery discs immediately after
Creating recovery discsHP recommends creating recovery discs so that the system can be restored to its original factory state ifyou experience serious
Backing up your informationAs you add new software and data files, back up your system on a regular basis to maintain areasonably current backup.Back
Using Windows Backup and RestoreTo create a backup using Windows Backup and Restore:NOTE: Be sure that the computer is connected to AC power before st
Create a system restore pointTo create a system restore point:1. Select Start > Control Panel > System and Security > System.2. In the left p
Recovering from the recovery discsTo restore the system from the recovery discs:1. Back up all personal files.2.Insert the first recovery disc into th
8 Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3GroundAudio-out (headphone)Pin Signal1 Audio out, left ch
External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground1
HDMIPin Signal1 TMDS data 2+2 TMDS data 2 shield3 TMDS data 2–4 TMDS data 1+5 TMDS data 1 shield6 TMDS data 1–7 TMDS data 0+8 TMDS data 0 shield9 TMDS
RJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receive -7 Unused8 UnusedUniversal Serial BusPin Signal1 +5 VDC2Data3 Da
Category Description ●AMD Turion II N570 Dual 2.70-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 35W 3.6gigatransfers/second)●AMD Turion II N550 Dual
9 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from
Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana
10 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local la
Perform the following steps:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.2. Lift up and out on
4.Disconnect all display panel cables (1) from the display inverter and remove the inverter 2.5. Remove all screws (1) that secure the display panel a
10.Remove the display panel frame (2) from the display panel.11.Remove the screws (1) that secure the backlight cover to the display panel.12.Lift the
15.Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.17. Remove the backlight frame from t
18.Remove the backlight from the backlight frame.19. Disconnect the display cable (1) from the LCD panel.20.Remove the screws (2) that secure the LCD
IndexAAC adapter light 17AC adapter, spare part numbers34, 42accessory cover, removal 52action keys 12antenna, location 10audio, product description 5
display panel cableremoval 78, 82spare part numbers 79, 83Display Screw Kit, spare partnumbers 32, 34, 41display specifications 106docking, product de
Category DescriptionGraphics ATI Capilano Pro (ATI Mobility Radeon™ HD 6550) graphics with 1024-MB of dedicated videomemory (64MB x 16 DDR3 @ 800 MHz
Ooperating system, productdescription 7optical drivelocation 17precautions 45product description 5removal 60spare part numbers 27, 31,41, 42, 60specif
UUniversal Serial Bus (USB) portconnector pinout 119location 15, 17USB boardremoval 70, 73spare part number 25, 41,70, 73USB Board Kit, spare partnumb
Category Description Supports the following single hard drive configurations:●1-TB (5400-rpm, 12.7-mm)●1-TB (5200-rpm, 12.5-mm, non-brominated flame
Category Description Support for the following WLAN formats:●Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter●Atheros 9280AGN 802.11a/b/g/draft-n WiFi Adap
Category DescriptionPowerrequirementsEM 90-W and 65-W AC adapter with localized cable plug support (3-wire plug with ground pin,supports 3-pin DC conn
2 External component identificationIdentifying hardwareTo refer to a list of hardware installed on the computer:1. Select Start > Control Panel >
Top componentsDisplay componentsItem Component Description(1) Internal microphones (2) Record sound.(2) Webcam light On—The webcam is in use.(3) Webca
© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.AMD, the AMD Arrow logo, Athlon,Phenom, V-Series, Turion, and combinationsthereof, are tradem
Wireless antenna locationsComponent DescriptionWLAN antennas (2)* On select computer models, at least two antennas sendand receive signals from one or
Buttons and Fingerprint Reader (select models only)Item Component Description(1) Power button* Press the Power button to:●Turn on the computer.●Initia
KeysItem Component Description(1) esc key Displays system information when pressed incombination with the fn key.(2) E-mail key Opens a new e-mail in
Item Component Description(11) QuickLock key Initiates QuickLock.(12) Backlight key (select models only) Turns the keyboard backlight on or off.NOTE:
Item Component Description(5) Wireless light●White—An integrated wireless device, such as awireless local area network (WLAN) device and/or a Bluetoot
Left-side componentsItem Component Description(1) Vent (2) Enable airflow to cool internal components.NOTE: The computer fan starts up automatically t
Item Component Description(8) Audio-out (headphone) jack Produces sound when connected to optional poweredstereo speakers, headphones, ear buds, a hea
Right-side componentsItem Component Description(1) USB ports (2) Connect optional USB devices.(2) Optical drive Reads optical discs and, on select mod
Component DescriptionSpeakers (2) Produce sound.18 Chapter 2 External component identification
Bottom componentsItem Component Description(1) Battery bay Holds the battery.(2) Vents (6) Enable airflow to cool internal components.NOTE: The comput
MSG revision historyRevision Publication date Descriptioniii
3 Illustrated parts catalog20 Chapter 3 Illustrated parts catalog
Service tagWhen ordering parts or requesting information, provide the computer serial number and model numberprovided on the service tag.Item Componen
Computer major components22 Chapter 3 Illustrated parts catalog
Item Description Spare partnumber(1) Display assembly (includes display panel cable, webcam/microphone module and cable, and 2 wirelessantenna cables
Item Description Spare partnumber ●For use in the United States 597630-001 Keyboard without backlight (includes keyboard cable): ●For use in Belgium
Item Description Spare partnumber ●In black cherry 619245-001 ●In champagne 619248-001 ●In midnight blue 619250-001 ●In shell white 619246-001 ●In Son
Item Description Spare partnumber AMD Phenom II N830 Triple 2.10-GHz processor (1.5-MB L2 cache, 1333-MHz FSB,35W 3.6 gigatransfers/second)594168-001
Item Description Spare partnumber AMD Athlon II P360 Dual 2.30-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 35W3.2 gigatransfers/second)636635-001
Item Description Spare partnumber Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Afghanistan, Albania,Algeria, Andorra, Angola, Argentina,
Item Description Spare partnumber Atheros 9280AGN 802.11a/b/g/n-draft WiFi Adapter for use in Afghanistan, Albania,Algeria, Andorra, Angola, Argentin
A August 2010●Updated commodities in the following location: Product descriptionon page 1.●Added newly supported processors to spare parts listings in
Item Description Spare partnumber Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, cable,and 4 isolators)603676-001 Plastics K
Item Description Spare partnumber(2) Optical drive: Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive 603678-001 Blu-ray ROM DVD±RW
Display assembly subcomponents - TouchScreenItem Description Spare partnumber(1) Webcam/microphone module 603660-001(2) Display hinge covers (2) 60366
Display assembly subcomponents - traditionalItem Description Spare partnumber(1) Display bezel 603651-001(2) Webcam/microphone module 603660-001(3) 15
Item Description Spare partnumber Display Miscellaneous Kit (not illustrated, includes Mylar screw covers) 603659-001 Display Screw Kit (not illustr
Description Spare partnumberUSB DVB-T antenna 581223-001USB DVB-T TV tuner 581222-001Miscellaneous parts35
Sequential part number listingSpare partnumberDescription465541-004 Full-function remote control with teletext490371-001 Power cord for use in the Uni
Spare partnumberDescription580102-002 Atheros 9280AGN 802.11a/b/g/n-draft WiFi Adapter for use in Afghanistan, Albania, Algeria,Andorra, Angola, Argen
Spare partnumberDescription593554-001 6-cell, 55-Wh, 2.55-Ah, Li-ion battery593562-001 6-cell, 62-Wh, 2.80-Ah, Li-ion battery593836-001 Broadcom 4313
Spare partnumberDescription597630-121 Keyboard with backlight for use in French Canada (includes keyboard cable and keyboard light cable)597630-131 Ke
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Spare partnumberDescription597635-A41 Keyboard without backlight for use in Belgium (includes keyboard cable)597635-AB1 Keyboard without backlight for
Spare partnumberDescription603658-001 Display Screw Kit603659-001 Display Miscellaneous Kit (includes Mylar screw covers)603660-001 Webcam/microphone
Spare partnumberDescription605560-005 Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter606574-001 Fan/heat sink assembly for use only on computer models equi
Spare partnumberDescription619247-001 Top cover for use on computer models not equipped with a fingerprint reader in Sonoma red (includesTouchPad and
4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep
Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage to thecomputer, damage to a drive, or loss of i
CAUTION: To prevent damage to the computer when you are removing or installing internalcomponents, observe these precautions:Keep components in their
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 62 screws that must be removed, replaced
vi Safety warning notice
Item Component Description(2) Product number (p/n) This number provides specific information about theproduct’s hardware components. The part number h
BatteryDescription Spare part number9-cell, 93-Wh, 2.80-Ah, Li-ion battery 593550-0016-cell, 62-Wh, 2.80-Ah, Li-ion battery 593562-0016-cell, 55-Wh, 2
Hard driveNOTE: The hard drive spare part kit includes a hard drive bracket, cable, and isolators.Description Spare part number1-TB, 5400-rpm 603788-0
2.Lift the right side of the accessory cover until it detaches from the computer.3. Remove the accessory cover. The accessory cover is included in the
9.If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×3.0 screws (3)that secure the bracket to the hard drive.10. Lif
RTC batteryDescription Spare part numberRTC battery 599516-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar
Memory moduleDescription Spare part number4096-MB memory module (DDR3 PC3-10600 1333-MHz) 599092-0012048-MB memory module (DDR3 PC3-10600 1333-MHz) 59
WLAN moduleDescription Spare part numberAtheros 9285G 802.11b/g/n 1x1 WiFi Adapter 605560-005Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter 593836-001Broa
Description Spare part numberAtheros 9280AGN 802.11a/b/g/n-draft WiFi Adapter for use in Afghanistan, Albania, Algeria,Andorra, Angola, Argentina, Arm
Remove the WLAN module:1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.NOTE: The 1/black WLAN antenna cable is connect
Table of contents1 Product description ... 12
Optical driveNOTE: The optical drive spare part kit includes an optical drive bezel and an optical drive bracket.Description Spare part numberBlu-ray
4.If it is necessary to replace the optical drive bracket, remove the two Phillips PM2.0×4.0screws (1) that secure the bracket to the optical drive.5.
KeyboardNOTE: The keyboard spare part kit includes a keyboard cable and a keyboard light cable.For use in country or region: Spare part number For use
Before removing the keyboard, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thec
7.Slide the keyboard (2) toward the display until the tabs on the front edge of keyboard disengagefrom the slots in the top cover.8. Release the zero
Top coverNOTE: The top cover spare part kit includes the TouchPad and cable.Description Spare part numberFor use on computer models equipped with a fi
3.Remove the eight Phillips PM2.5×7.0 screws (1) and the three Phillips PM2.5×6.0 screws (2) thatsecure the top cover to the computer.4. Release the Z
8.Remove the top cover (2).Reverse this procedure to install the top cover.Component replacement procedures67
Power button boardDescription Spare part numberPower button board (includes cable) 603682-001Before removing the power button board, follow these step
5.Remove the power button board (4).Reverse this procedure to install the power button board.Component replacement procedures69
Drive handling ... 45Grounding guidelines ...
Front USB boardNOTE: The front USB board and cable are included in the USB Board Kit, spare part number603683-001.Before removing the front USB board,
Bluetooth moduleNOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetoothmodule cable is included in the Cabl
5.Disconnect the Bluetooth module cable (5) from the Bluetooth module.6. Remove the Bluetooth module from the sleeve.Reverse this procedure to install
Rear USB boardNOTE: The rear USB board and cable are included in the USB Board Kit, spare part number603683-001.Before removing the rear USB board, fo
Display assemblyNOTE: The display assembly spare part kit includes a display panel cable, webcam/microphonemodule and cable, and 2 wireless antenna ca
5.Release the wireless antenna cables from the clips built into the base enclosure (5).CAUTION: Support the display assembly when removing the followi
c.Remove the hinge covers (3). The hinge covers are available using spare part number603661-001.d. Flex the inside edges of the top edge (1), the left
b.Disconnect the webcam/microphone module cable (2) from the webcam/microphone module.c. Remove the webcam/microphone module. The webcam/microphone mo
b.Remove the hinges (2). The hinges are available using spare part number 603656-001.12. If it is necessary to replace the display panel cable:a.Turn
d.Detach the display panel cable (3) from the display panel. (The display panel cable isattached to the display panel with double-sided tape.)e. Remov
6 Specifications ... 105Computer specific
c.Remove the hinge covers (3). The hinge covers are available using spare part number603666-001.d. Turn the display assembly upside down, with the hin
c.Disconnect the webcam/microphone module cable (3) from the webcam/microphone module.d. Remove the webcam/microphone module. The webcam/microphone mo
c.Release the TouchScreen cable from the clips (3) and routing channel built into the displaybezel/panel assembly.d. Remove the TouchScreen cable. The
c.Detach the display panel cable (3) from the display bezel/panel assembly. (The displaypanel cable is attached to the display bezel/panel assembly wi
Power connector cableDescription Spare part numberPower connector cable 603692-001Before removing the power connector cable, follow these steps:1. Shu
5.Remove the power connector cable (5) from the clip built into the base enclosure.Reverse this procedure to install the power connector cable.Compone
System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberFor use on computer models equipp
Remove the system board:1. Turn the base enclosure upside down, with the front toward you.2.Disconnect the optical drive board cable from the system b
4.Disconnect the following cables from the system board:(1) Speaker cable(2) Bluetooth module cable(3) Front USB board cable(4) Rear USB board cable(5
6.Remove the display cable channel (2). The display cable channel is available using spare partnumber 603697-001.7. Use the front/right corner of the
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