HP Compaq Presario,Presario CQ5310 Specifications

Maintenance and Service GuideHP G3000 Notebook PC Compaq Presario C300 Notebook PCDocument Part Number: 435182-001September 2006This guide is a troubl

1–4 Maintenance and Service GuideProduct Description1.2 Resetting the ComputerIf the computer you are servicing has an unknown password, follow these

5–6 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the battery by following these steps:a. Turn the computer upside down wit

Removal and Replacement ProceduresMaintenance and Service Guide 5–75.4 Hard Drive1. Prepare the computer for disassembly (refer to Section 5.3).2. Loo

5–8 Maintenance and Service GuideRemoval and Replacement Procedures4. Slide the hard drive 1 to the right, and then lift the hard drive 2 from the har

Removal and Replacement ProceduresMaintenance and Service Guide 5–95. Remove the four Phillips PM3.0×4.0 hard drive bracket screws 1 that secure the h

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.5 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are i

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.6 Memory Module1. Prepare the computer for disassembly (refer to Section 5.3).Me

5–12 Maintenance and Service GuideRemoval and Replacement Procedures2. Loosen the Phillips PM2.5×5.0 captive screw 1 that secures the memory/Mini Card

Removal and Replacement ProceduresMaintenance and Service Guide 5–134. Spread the retaining tabs 1 on each side of the memory module socket to release

5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.7 Mini Card ModuleMini Card ModuleSpare Part Number Information 802.11a/b/g WLAN

Removal and Replacement ProceduresMaintenance and Service Guide 5–151. Prepare the computer for disassembly (Section 5.3).2. Remove the memory/Mini Ca

Product DescriptionMaintenance and Service Guide 1–51.3 Power ManagementThe computer comes with power management features that extend battery operatin

5–16 Maintenance and Service GuideRemoval and Replacement Procedures3. Make note of which antenna cable is attached to which antenna clip on the Mini

Removal and Replacement ProceduresMaintenance and Service Guide 5–175.8 RTC Battery1. Prepare the computer for disassembly (Section 5.3).2. Remove the

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.9 Optical Drive1. Prepare the computer for disassembly (Section 5.3).2. Position

Removal and Replacement ProceduresMaintenance and Service Guide 5–193. Remove the Phillips PM2.5×5.0 screw 1 that secures the optical drive to the com

5–20 Maintenance and Service GuideRemoval and Replacement Procedures6. If it is necessary to replace the optical drive bracket, perform the following

Removal and Replacement ProceduresMaintenance and Service Guide 5–215.10 Switch Cover1. Prepare the computer for disassembly (Section 5.3).2. Remove t

5–22 Maintenance and Service GuideRemoval and Replacement Procedures3. Turn the computer display-side up with the front toward you.4. Open the compute

Removal and Replacement ProceduresMaintenance and Service Guide 5–235.11 Keyboard1. Prepare the computer for disassembly (Section 5.3).2. Remove the s

5–24 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the four Phillips PM2.5×5.0 screws 1 that secure the keyboard to the com

Removal and Replacement ProceduresMaintenance and Service Guide 5–255. Release the zero insertion force (ZIF) connector to which the keyboard cable 1

1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the computer are shown below and de

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Display Assembly1. Prepare the computer for disassembly (Section 5.3).2. Remo

Removal and Replacement ProceduresMaintenance and Service Guide 5–27✎Before disconnecting the antenna cables, make note of which cable is attached to

5–28 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the switch cover (Section 5.10).6. Remove the keyboard (Section 5.11).7.

Removal and Replacement ProceduresMaintenance and Service Guide 5–29ÄCAUTION: Support the display assembly when removing the following screws. Failure

5–30 Maintenance and Service GuideRemoval and Replacement ProceduresDisplay Assembly SubcomponentsSpare Part Number InformationDisplay Plastics KitFor

Removal and Replacement ProceduresMaintenance and Service Guide 5–3111. Remove the six rubber screw covers 1 and 2 and the six Phillips PM2.5×7.0 scre

5–32 Maintenance and Service GuideRemoval and Replacement Procedures✎The display bezel and display enclosure are available in the Display Plastics Kit

Removal and Replacement ProceduresMaintenance and Service Guide 5–3314. Disconnect the display panel cable 1 and display backlight cable 2 from the di

5–34 Maintenance and Service GuideRemoval and Replacement Procedures✎The display hinge base covers are available in the Display Plastics Kits, spare p

Removal and Replacement ProceduresMaintenance and Service Guide 5–3517. Remove the four Phillips PM2.5×5.0 screws 1 that secure the display panel and

Product DescriptionMaintenance and Service Guide 1–7Table 1-1Front ComponentsItem Component Function1Power light On: The computer is turned on. Bli

5–36 Maintenance and Service GuideRemoval and Replacement Procedures✎The display hinge covers are available in the Display Plastics Kits, spare part n

Removal and Replacement ProceduresMaintenance and Service Guide 5–37✎The display release hook is available in the Display Hinge Kit, spare part number

5–38 Maintenance and Service GuideRemoval and Replacement Procedures✎The display hinges are available in the Display Hinge Kit, spare part number 4077

Removal and Replacement ProceduresMaintenance and Service Guide 5–39✎The wireless antenna transceivers and cables are available in the Wireless Antenn

5–40 Maintenance and Service GuideRemoval and Replacement Procedures5.13 Base Enclosure1. Prepare the computer for disassembly (Section 5.3) and then

Removal and Replacement ProceduresMaintenance and Service Guide 5–412. Release the ZIF connector to which the TouchPad cable 1 is connected and discon

5–42 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer upside down with the front toward you.5. Remove the eleven Ph

Removal and Replacement ProceduresMaintenance and Service Guide 5–436. Remove the two Phillips PM2.5×5.0 screws 1 in the hard drive bay and and the th

5–44 Maintenance and Service GuideRemoval and Replacement Procedures7. Lift up the front edge of the base enclosure 1 until it disengages from the top

Removal and Replacement ProceduresMaintenance and Service Guide 5–455.14 System Board✎When replacing the system board, ensure that the following compo

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the computer are shown below and described in Table 1

5–46 Maintenance and Service GuideRemoval and Replacement Procedures3. Release the ZIF connector 1 to which the LED board cable is connected and disco

Removal and Replacement ProceduresMaintenance and Service Guide 5–474. Turn the top cover upside down with the front toward you.5. Disconnect the powe

5–48 Maintenance and Service GuideRemoval and Replacement Procedures7. Remove the modem connector 1 from the clip in the top cover and remove the mode

Removal and Replacement ProceduresMaintenance and Service Guide 5–499. Remove the two PM2.5×5.0 screws 1 that secure the system board and USB/audio bo

5–50 Maintenance and Service GuideRemoval and Replacement Procedures12. Use the optical drive connector 1 to lift the left side of the system board 2

Removal and Replacement ProceduresMaintenance and Service Guide 5–5114. Position the system board with the battery connector toward you.15. Disconnect

5–52 Maintenance and Service GuideRemoval and Replacement Procedures16. Set the USB/audio board cable and modem connector cable aside.17. Lift the sys

Removal and Replacement ProceduresMaintenance and Service Guide 5–535.15 Display Release Button Assembly1. Prepare the computer for disassembly (Secti

5–54 Maintenance and Service GuideRemoval and Replacement Procedures2. Release the ZIF connector 1 on the TouchPad board to which the TouchPad cable i

Removal and Replacement ProceduresMaintenance and Service Guide 5–554. Remove the four silver Phillips PM2.5×4.0 screws 1 and the two Phillips PM2.5×5

Product DescriptionMaintenance and Service Guide 1–9Table 1-2Right-Side ComponentsItem Component Function1Audio-out (headphone) jackProduces sound whe

5–56 Maintenance and Service GuideRemoval and Replacement Procedures6. Remove the display release button swing arm 1 from the top cover.7. Push and ho

Removal and Replacement ProceduresMaintenance and Service Guide 5–575.16 LED Board1. Prepare the computer for disassembly (Section 5.3), and then remo

5–58 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the two Phillips PM2.5×5.0 screws 1 that secure the LED board to the top

Removal and Replacement ProceduresMaintenance and Service Guide 5–595.17 Fan/Heat Sink Assembly1. Prepare the computer for disassembly (Section 5.3),

5–60 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the system board right side up with the USB ports toward you.3. Remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–614. Turn the system board upside down with the USB ports toward you.5. Disconnect t

5–62 Maintenance and Service GuideRemoval and Replacement Procedures7. Remove the two Phillips PM3.0×6.0 screws on each side of the external monitor p

Removal and Replacement ProceduresMaintenance and Service Guide 5–638. Remove the fan/heat sink assembly.✎Due to the adhesive quality of the thermal p

5–64 Maintenance and Service GuideRemoval and Replacement Procedures✎The thermal paste should be thoroughly cleaned from the surfaces of the processor

Removal and Replacement ProceduresMaintenance and Service Guide 5–655.18 Processor1. Prepare the computer for disassembly (Section 5.3), and then remo

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the computer are shown below and described in Table 1

5–66 Maintenance and Service GuideRemoval and Replacement Procedures2. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half tu

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensions Metric U.S.H

6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%10% to 90%5% to 95%Maximum alt

SpecificationsMaintenance and Service Guide 6–3Table 6-215.4-inch, WXGA, DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.15 in13.03 in15.39

6–4 Maintenance and Service GuideSpecificationsTable 6-3Hard Drives120-GB* 100-GB* 80-GB*DimensionsHeightWidthWeight9.5 mm70 mm102 g9.5 mm70 mm102 g9.

SpecificationsMaintenance and Service Guide 6–580-GB* 60-GB* 40-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm99 g9.5 mm70 mm99 gInterface t

6–6 Maintenance and Service GuideSpecificationsTable 6-4DVD/CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18

SpecificationsMaintenance and Service Guide 6–7Access time CD media DVD mediaRandomFull stroke< 110 ms< 210 ms< 130 ms< 225 msAudio output

6–8 Maintenance and Service GuideSpecificationsTable 6-5DVD±RW and CD-RW Double-Layer Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, D

SpecificationsMaintenance and Service Guide 6–9Access time CD DVDRandomFull stroke< 175 ms< 285 ms< 230 ms< 335 msAudio output levelAudio-

Product DescriptionMaintenance and Service Guide 1–11The external components on the rear panel of the computer are shown below and described in Table

6–10 Maintenance and Service GuideSpecificationsTable 6-6System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or M

SpecificationsMaintenance and Service Guide 6–11IRQ11 TI OHCI 1394 host controllerTI PCI1410 CardBus controllerIRQ12 Synaptics PS/2 TouchPadIRQ13 Nume

6–12 Maintenance and Service GuideSpecificationsTable 6-7System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA c

SpecificationsMaintenance and Service Guide 6–13I/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

6–14 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

SpecificationsMaintenance and Service Guide 6–15Table 6-8System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128 K

6–16 Maintenance and Service GuideSpecificationsTable 6-9System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not applic

Maintenance and Service Guide A–1A Screw ListingThis appendix provides specification and reference information for the screws and screw locks used in

A–2 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Captive Screw LocationsTable A-1Phillips PM2.5×5.0 Captive ScrewColor Qty. Length Thr

Screw ListingMaintenance and Service Guide A–3Phillips PM3.0×4.0 Screw LocationsTable A-2Phillips PM3.0×4.0 ScrewColor Qty. Length ThreadHead WidthBla

1–12 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the computer are shown below and described in Table 1-5.Stand

A–4 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationTable A-3Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadHead WidthBlac

Screw ListingMaintenance and Service Guide A–5Phillips PM2.5×5.0 Screw LocationsTable A-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

A–6 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable A-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide A–7Phillips PM2.5×5.0 Screw LocationsTable A-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

A–8 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable A-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide A–9Phillips PM2.5×5.0 Screw LocationsTable A-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

A–10 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable A-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–11Phillips PM2.5×5.0 Screw LocationsTable A-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

A–12 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable A-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–13Phillips PM2.5×5.0 Screw LocationsTable A-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

Product DescriptionMaintenance and Service Guide 1–13Table 1-5Standard Keyboard ComponentsItem Component Function1 Function keys (12) Execute frequent

A–14 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable A-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–15Phillips PM2.0×3.0 Screw LocationsTable A-4Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthSi

A–16 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable A-5Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBl

Screw ListingMaintenance and Service Guide A–17Phillips PM2.0×4.0 Screw LocationsTable A-5Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

A–18 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationTable A-5Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide A–19Phillips PM2.5×13.0 Screw LocationsTable A-6Phillips PM2.5×13.0 ScrewColor Qty. Length ThreadHead Width

A–20 Maintenance and Service GuideScrew ListingPhillips PM2.5×13.0 Screw LocationsTable A-6Phillips PM2.5×13.0 Screw (Continued)Color Qty. Length Thre

Screw ListingMaintenance and Service Guide A–21Phillips PM2.5×13.0 Screw LocationsTable A-6Phillips PM2.5×13.0 Screw (Continued)Color Qty. Length Thre

A–22 Maintenance and Service GuideScrew ListingPhillips PM2.5×9.0 Screw LocationsTable A-7Phillips PM2.5×9.0 ScrewColor Qty. Length ThreadHead WidthBl

Screw ListingMaintenance and Service Guide A–23Phillips PM2.5×7.0 Screw LocationsTable A-8Phillips PM2.5×7.0 ScrewColor Qty. Length ThreadHead WidthSi

© Copyright 2006 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Celero

1–14 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-6.Top Components

A–24 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable A-8Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide A–25Silver Phillips PM2.5×4.0 Screw LocationsTable A-9Silver Phillips PM2.5×4.0 ScrewColor Qty. Length Thre

A–26 Maintenance and Service GuideScrew ListingPhillips PM3.0×6.0 Screw LocationsTable A-10Phillips PM3.0×6.0 ScrewColor Qty. Length ThreadHead WidthB

Maintenance and Service Guide B–1BBackup and RecoveryRecovering System InformationTools provided by the operating system and PC Recovery software are

B–2 Maintenance and Service GuideBackup and RecoveryBacking Up Your InformationWhen to Back Up On a regularly scheduled basis.✎Set reminders to back

Backup and RecoveryMaintenance and Service Guide B–3Using System Restore PointsWhen you back up your system, you are creating a system restore point.

B–4 Maintenance and Service GuideBackup and RecoveryRestore to a Previous Date and TimeTo revert to a restore point (created at a previous date and ti

Backup and RecoveryMaintenance and Service Guide B–5 Number each disc before inserting it into the computer optical drive. If necessary, you can exi

B–6 Maintenance and Service GuideBackup and RecoveryReinstalling Software Programs and DriversIf a program or driver preinstalled at the factory is ac

Backup and RecoveryMaintenance and Service Guide B–72. Select Start > All Programs > System Recovery > Application and Driver Recovery.The Ap

Product DescriptionMaintenance and Service Guide 1–15Table 1-6Top ComponentsItem Component Function1 caps lock light On: Caps lock is enabled.2 Wirele

B–8 Maintenance and Service GuideBackup and RecoveryRecovering from the Recovery DiscsTo restore the system from the recovery discs:1. Back up all per

Backup and RecoveryMaintenance and Service Guide B–9If you want to perform a destructive recovery:✎A destructive recovery formats the hard drive and r

B–10 Maintenance and Service GuideBackup and Recovery4. Click OK.5. At the System Recovery screen, click Advanced Options.6. Select Delete Recovery Pa

Maintenance and Service Guide C–1CDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

C–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Display Component RecyclingMaintenance and Service Guide C–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

C–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Display Component RecyclingMaintenance and Service Guide C–54. Disconnect all LCD panel cables 1 from the display inverter board and remove the invert

C–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the LCD panel to the display enclosure.6. Remove the LC

Display Component RecyclingMaintenance and Service Guide C–77. Turn the LCD panel upside down.8. Remove all screws that secure the LCD panel frame to

1–16 Maintenance and Service GuideProduct DescriptionThe computer TouchPad components are shown below and described in Table 1-7.TouchPad ComponentsTa

C–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the

Display Component RecyclingMaintenance and Service Guide C–911. Remove the screws 1 that secure the backlight cover to the LCD panel.12. Lift the top

C–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the LCD panel right-side up.15. Remove the backlight cables 1 from the clip 2 in

Display Component RecyclingMaintenance and Service Guide C–1116. Turn the LCD panel upside down.17. Remove the backlight frame from the LCD panel.Remo

C–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Display Component RecyclingMaintenance and Service Guide C–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure

C–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel24. Recycle the backlight and LCD panel.

Maintenance and Service Guide D–1DConnector Pin AssignmentsTable D-1Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 3 Ground2 Audi

D–2 Maintenance and Service GuideConnector Pin AssignmentsTable D-2Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Connector Pin AssignmentsMaintenance and Service Guide D–3Table D-4S-Video-OutPin Signal Pin Signal1 S-VHS color (C) signal 5 TV-CD2 Composite video s

Product DescriptionMaintenance and Service Guide 1–17The external components on the bottom of the computer are shown below and described in Table 1-8.

D–4 Maintenance and Service GuideConnector Pin AssignmentsTable D-5External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Connector Pin AssignmentsMaintenance and Service Guide D–5Table D-6RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused

D–6 Maintenance and Service GuideConnector Pin AssignmentsTable D-7RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Maintenance and Service Guide E–1EPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

E–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Power Cord Set RequirementsMaintenance and Service Guide E–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region Accredi

E–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KEMA 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Maintenance and Service Guide Index–1IndexAAC adapter, spare part number 3–20, 3–22advanced Setup Utility features 2–4analog TV tuner, spare part numb

Index–2 Maintenance and Service GuideIndexcomposite S-Video and audio cable, spare part number 3–20, 3–27computer feet, locations 5–10Computer SetupAd

IndexMaintenance and Service Guide Index–3display release hook, removal 5–37Display Screw Kit, spare part number 3–15, 3–29, 5–30displaying system inf

1–18 Maintenance and Service GuideProduct Description5 Vents (2) Enable airflow to cool internal components.ÄTo prevent overheating, do not obstruct v

Index–4 Maintenance and Service GuideIndexnonfunctioning keyboard 2–28nonfunctioning pointing device 2–29fn key 1–13front components 1–6Ggrounding equ

IndexMaintenance and Service Guide Index–5microphone jacklocation 1–9pin assignments D–2Mini Card moduleremoval 5–14spare part numbers 3–9, 3–11, 3–13

Index–6 Maintenance and Service GuideIndexRrecovery discs B–4recovery partition, deleting B–9recovery, system B–4, B–8removal/replacementpreliminaries

IndexMaintenance and Service Guide Index–7specificationscomputer 6–1display assembly 6–3DVD/CD-RW Combo Drive 6–6DVD±RW and CD-RW Combo Drive 6–8hard

Index–8 Maintenance and Service GuideIndexTV tuner remote control, spare part number 3–20, 3–27UUniversal Serial Bus (USB) portlocation 1–10pin assign

Product DescriptionMaintenance and Service Guide 1–196 Memory/Mini Card module compartment cover Contains 2 memory module slots that support replacea

1–20 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the compu

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

2–2 Maintenance and Service GuideTroubleshooting2.2 Using the Setup UtilityChanging the Language of the Setup UtilityThe following procedure explains

TroubleshootingMaintenance and Service Guide 2–3Navigating and Selecting in the Setup UtilityBecause the Setup Utility is not Windows-based, it does n

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

2–4 Maintenance and Service GuideTroubleshootingRestoring Default Settings in the Setup UtilityThe following procedure explains how to restore the Set

TroubleshootingMaintenance and Service Guide 2–5The “<F12> to boot from LAN” message that is displayed in the lower-left corner of the screen ea

2–6 Maintenance and Service GuideTroubleshooting2.3 Setup Utility MenusThe menu tables in this section provide an overview of Setup Utility options.✎S

TroubleshootingMaintenance and Service Guide 2–7Selecting from the System Configuration MenuTable 2-3System Configuration MenuSelect To Do ThisLanguag

2–8 Maintenance and Service GuideTroubleshootingSelecting from the Diagnostics MenuTable 2-4Diagnostics MenuSelect To Do ThisHard Disk Self Test Run a

TroubleshootingMaintenance and Service Guide 2–92.4 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “Fl

2–10 Maintenance and Service GuideTroubleshootingFlowchart Description2.14 “Flowchart 2.14—No OS Loading, Optical Drive”2.15 “Flowchart 2.15—No Audio,

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the docking device and at the AC outlet.2

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Com

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device(if applicable)YNReseat power cord in docking device andpo

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.13—No OS Loading, Diskette DriveReplace the following components individually, retesting

ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNKeyboardoperatingproperly?Keyboardnot operating properly.Exte

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.19—Nonfunctioning Pointing DeviceYNPointing devicenot operatingproperly.Externaldevicewor

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer Major ComponentsComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 15.4-inch,

vi Maintenance and Service GuideContents6 SpecificationsA Screw ListingB Backup and RecoveryC Display Component RecyclingD Connector Pin AssignmentsE

3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

3–12 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Maintenance and Service Guide 1–11Product DescriptionThe HP G3000 Notebook PC and Compaq Presario C300 Notebook PC offer advanced modularity, Intel® C

3–14 Maintenance and Service GuideIllustrated Parts Catalog3.3 Display Assembly SubcomponentsDisplay Assembly Components

Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-2Display Assembly SubcomponentsSpare Part Number InformationItem Description1a1bDis

3–16 Maintenance and Service GuideIllustrated Parts Catalog3.4 Plastics KitTable 3-3Plastics KitSpare Part Number InformationItem DescriptionSpare Par

Illustrated Parts CatalogMaintenance and Service Guide 3–173.5 Cable KitTable 3-4Cable KitSpare Part Number InformationItem DescriptionSpare Part Numb

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.6 Mass Storage Devices

Illustrated Parts CatalogMaintenance and Service Guide 3–19Table 3-5Mass Storage DevicesSpare Part Number InformationItem DescriptionSpare Part Number

3–20 Maintenance and Service GuideIllustrated Parts Catalog3.7 Miscellaneous (Not Illustrated)Table 3-6Miscellaneous (Not Illustrated)Spare Part Infor

Illustrated Parts CatalogMaintenance and Service Guide 3–21Power cordsAustralia 403811-011Canada, French Canada, and the United States 403811-001Denma

3–22 Maintenance and Service GuideIllustrated Parts Catalog3.8 Sequential Part Number ListingTable 3-7Sequential Part Number ListingSpare Part Number

Illustrated Parts CatalogMaintenance and Service Guide 3–23407107-001 802.11b/g WLAN module for use in the United States and Canada407107-002 802.11b/

1–2 Maintenance and Service GuideProduct Description1.1 Features The following processors, varying by computer model:❏ Intel Core Duo T2250 (1.73-GHz

3–24 Maintenance and Service GuideIllustrated Parts Catalog407576-002 802.11a/b/g WLAN module for use in the MOW2 countries listed below:ArubaAustriaA

Illustrated Parts CatalogMaintenance and Service Guide 3–25407576-003 802.11a/b/g WLAN module for use in the ROW countries listed below:ChinaEcuadorHa

3–26 Maintenance and Service GuideIllustrated Parts Catalog407856-031 Keyboard for use in the United Kingdom407856-041 Keyboard for use in Germany4078

Illustrated Parts CatalogMaintenance and Service Guide 3–27407856-BB1 Keyboard for use in Israel407856-DH1 Keyboard for use in Denmark, Finland, Norwa

3–28 Maintenance and Service GuideIllustrated Parts Catalog430848-001 Intel Core Duo T2300 1.60-GHz processor (includes thermal paste)430850-001 Intel

Illustrated Parts CatalogMaintenance and Service Guide 3–29435774-001 100-GB, 5400-rpm hard drive (includes bracket and connector)435775-001 120-GB, 5

3–30 Maintenance and Service GuideIllustrated Parts Catalog436186-001 Cable Kit for use with Compaq Presario C300 computer models436187-001 Switch cov

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

Product DescriptionMaintenance and Service Guide 1–3 External 65-watt AC adapter with 3-wire power cord 6-cell Li-Ion battery Stereo speakers Volu

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many as 84 sc

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the computer serial number to HP when requesting informatio

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

5–4 Maintenance and Service GuideRemoval and Replacement ProceduresSection Description# of Screws Removed5.9 Optical Drive 1 to remove the optical dri

Removal and Replacement ProceduresMaintenance and Service Guide 5–55.3 Preparing the Computer for DisassemblyBefore you begin any removal or installat