Hp Pavilion dm4-3013cl Entertainment Notebook PC User Manual

User GuideHP Notebook

The computer is unusually warm ... 95An external device is not wor

Restoring factory settings in Setup Utility (BIOS)NOTE: Restoring defaults will not change the hard drive mode.To return all settings in Setup Utility

Updating the BIOSUpdated versions of the BIOS may be available on the HP Web site.Most BIOS updates on the HP Web site are packaged in compressed file

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only

Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly. Depending

A Troubleshooting and supportTroubleshootingThe computer is unable to start upIf the computer does not turn on when you press the power button, the fo

The computer is on but not respondingIf the computer is on but is not responding to software or keyboard commands, try the followingemergency shutdown

The wireless network connection is not workingIf a wireless network connection is not working as expected, follow these suggestions:● Be sure that the

The optical disc tray does not open for removal of a disc1. Insert the end of a paper clip into the release access in the front bezel of the drive (1)

The computer does not detect the disc driveIf Windows does not detect an installed device, the device driver software might be missing orcorrupted. If

A disc does not playTo play a CD, DVD, or BD:● Save your work and close all open programs before playing a disc.●Log off the Internet before playing a

1IntroductionThis guide contains details about your computer's components, such as ports and jacks. It describesmultimedia and other features. An

The process of burning a disc does not begin, or it stops beforecompletion● Be sure that all other programs are closed.● Disable Sleep and Hibernation

B Cleaning your computerCleaning the displayGently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Besure

C Traveling with the computerFor best results, follow these traveling and shipping tips:● Prepare the computer for traveling or shipping:◦Back up your

hazardous locations. If you are uncertain of the policy that applies to the use of a particulardevice, ask for authorization to use it before you turn

D Updating programs and driversHP recommends that you update your programs and drivers on a regular basis to the latest versions.Go to http://www.hp.c

E Electrostatic DischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you rec

F SpecificationsInput powerThe power information in this section may be helpful if you plan to travel internationally with thecomputer.The computer op

Operating environmentFactor Metric U.S.TemperatureOperating 5°C to 35°C 41°F to 95°FNonoperating -20°C to 60°C -4°F to 140°FRelative humidity (noncond

IndexAAC adapter, testing 50action keysdecrease screen brightness30Help and Support 30identifying 8increase screen brightness 30keyboard backlight 30n

Eelectrostatic discharge 105esc key, identifying 8existing wireless network,connecting to 21external AC power, using 49external devices 56external dri

Finding informationThe computer comes with several resources to help you perform various tasks.Resource ContentsSetup Instructions●How to set up the c

optical drive eject button,identifying 10optical drive, identifying 10optional external devices, using56Ppasswordsset in Setup Utility (BIOS) 76set in

using power plans 43using power-saving states 41using system restore 86using the power meter 43Vvents, identifying 11, 13VGA port, connecting 36video

Resource ContentsHP Web siteTo access this Web site, go to http://www.hp.com/support.●Customer support information● Information for ordering parts●Sof

2 Getting to know your computerTopTouchPadComponent Description(1) TouchPad light ●On: The TouchPad is off.● Off: The TouchPad is on.(2) TouchPad o

LightsComponent Description(1)Power light●White: The computer is on.● Blinking white: The computer is in the Sleep state.●Off: The computer is off or

Buttons and fingerprint readerComponent Description(1)Power button●When the computer is off, press the button to turn onthe computer.● When the comput

Component Description(2)QuickWeb button Opens QuickWeb (select models only).● When the computer is off or in Hibernation, press thebutton to open HP Q

KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sy

Front Component Description(1) Digital Media Slot Supports the following digital card formats:●Secure Digital (SD) Memory Card●Secure Digital Extende

© Copyright 2011 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Right side Component Description(1) Optical drive Reads and writes (select models only) to an optical disc.(2) Optical drive eject button Ejects

Left sideComponent Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act

DisplayComponent Description(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wirelesslocal area networks (WLANs).(2) Inter

BottomComponent Description(1) HP Triple Bass Reflex Subwoofers Provide superior bass sound(2) Battery bay Holds the battery.(3) Vents (3) Enabl

LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp

3 HP QuickWebGetting startedThe HP QuickWeb environment provides a fun and engaging way to perform many of your favoriteactivities. Your computer is r

Starting HP QuickWeb▲To start HP QuickWeb, press the QuickWeb button when the computer is off or in Hibernation.The following table explains the diffe

4NetworkingYour computer supports two types of Internet access:● Wireless—Refer to Creating a wireless connection on page 19.●Wired—Refer to Connectin

Using an Internet service providerBefore you can connect to the Internet, you must establish an account with an Internet serviceprovider (ISP). To pur

Creating a wireless connectionYour computer may be equipped with one or more of the following wireless devices:●Wireless local area network (WLAN) dev

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Turning wireless devices on or offYou can use the wireless key or HP Connection Manager (select models only) to turn on and turn offwireless devices.

Connecting to an existing WLANTo connect to an existing WLAN:1. Be sure that the WLAN device is on. (Refer to Turning wireless devices on or off on pa

Configuring a wireless routerFor help in setting up a WLAN, refer to the information provided by your router manufacturer or yourISP.The Windows opera

Roaming to another networkWhen you move your computer within range of another WLAN, Windows attempts to connect to thatnetwork. If the attempt is succ

Connecting to a wired networkConnecting to a local area network (LAN)Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (

5 Pointing devices and keyboardUsing pointing devicesNOTE: In addition to the pointing devices included with your computer, you can use an externalUSB

Turning the TouchPad off or onTo turn the TouchPad off or on, quickly double-tap the TouchPad on/off button.NOTE: The TouchPad light is off when the T

NavigatingTo move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.SelectingUse the left and right TouchP

Using TouchPad gesturesThe TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on theTouchPad at the same time.NOTE:

ScrollingScrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingersslightly apart on the TouchPad, and then

iv Safety warning notice

Using the keyboardUsing the action keysAn action key performs an assigned function. The icon on each of the f1 through f4 keys and f6through f12 keys

Icon Key Descriptionf9 Decreases speaker volume incrementally as long as you hold down the key.f10 Increases speaker volume incrementally as long as y

Using the hotkeysA hotkey is a combination of the fn key (1), and either the esc key (2) or the b key (3).To use a hotkey:▲Briefly press the fn key, a

6 Multimedia and other featuresYour computer includes the following:● Two integrated speakers and two subwoofers●Two integrated microphones●Integrated

Adjusting the volumeYou can adjust the volume using the volume keys. Refer to Using the action keys on page 30 formore information.WARNING! To reduce

Intel Wireless DisplayIntel® Wireless Display allows you to share your computer content wirelessly on your TV. Toexperience wireless display, a wirele

WebcamYour computer includes an integrated webcam, located at the top of the display. With the preinstalledsoftware, you can use the webcam to take a

HDMIThe HDMI (High Definition Multimedia Interface) port connects the computer to an optional video oraudio device, such as a high-definition televisi

Using CyberLink PowerDVD (select models only)CyberLink PowerDVD turns your computer into a mobile entertainment center. With CyberLinkPowerDVD, you ca

7 Power managementInserting or removing the batteryNOTE: For additional information on using the battery, refer to Using battery power on page 45.Inse

Table of contents1 Introduction ...

Removing the batteryCAUTION: Removing a battery that is the sole power source for the computer can cause loss ofinformation. To prevent loss of inform

Shutting down the computerCAUTION: Unsaved information is lost when the computer shuts down.The Shut down command closes all open programs, including

Initiating and exiting SleepThe system is set at the factory to initiate Sleep after a period of inactivity when running on batterypower or on externa

Using the power meterThe power meter is located in the notification area, at the far right of the taskbar. The power meterallows you to quickly access

Setting password protection on wakeupTo set the computer to prompt for a password when the computer exits Sleep or Hibernation, followthese steps:1. S

Using battery powerWhen a charged battery is in the computer and the computer is not plugged into external power, thecomputer runs on battery power. W

Displaying the remaining battery charge▲ Move the pointer over the power meter icon in the notification area, at the far right of the taskbar.Maximizi

Resolving a low battery levelResolving a low battery level when external power is available▲Connect one of the following devices:●AC adapter●Optional

Conserving battery power● Select low power-use settings through Power Options in Windows Control Panel.● Turn off wireless and local area network (LAN

Using external AC powerNOTE: For information on connecting to AC power, refer to the Setup Instructions poster providedin the computer box.External AC

Configuring a wireless router ... 22Protecting your WLAN ...

Testing an AC adapterTest the AC adapter if the computer exhibits any of the following symptoms when it is connected toAC power:●The computer does not

Switchable graphics/dual graphics (select models only)Select computers are equipped with either switchable graphics or dual graphics.●Switchable graph

Using dual graphics (select models only)If your system is equipped with dual graphics (two or more added Graphics Processing Units(GPUs)), you can ena

8 External cards and devicesUsing Digital Media Slot cards (select models only)Optional digital cards provide secure data storage and convenient data

Removing a digital cardCAUTION: To reduce the risk of loss of data or an unresponsive system, use the followingprocedure to safely remove the digital

Connecting a USB deviceCAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect thedevice.▲Connect the USB cable for the

Using optional external devicesNOTE: For more information about required software and drivers, or to learn which computer port touse, refer to the man

9DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. Refer to thefollowing cautions before handling d

Using hard drivesImproving hard drive performanceUsing Disk DefragmenterAs you use the computer, files on the hard drive become fragmented. Disk Defra

Using HP 3D DriveGuard (select models only)HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either ofthe fo

Shutting down the computer ... 41Setting p

Managing power with a parked hard driveIf HP 3D DriveGuard has parked the drive, the computer behaves in the following ways:●The computer will not shu

Adding or replacing a hard driveCAUTION: To prevent information loss or an unresponsive system:Shut down the computer before removing the hard drive f

9. Remove the hard drive service door (2).10. Remove the 3 screws securing the hard drive (1) , and then pull the hard drive tab (2) to lift thehard d

Installing a hard drive1. Connect the hard drive cable to the hard drive (1), and then insert the hard drive into the harddrive bay (2).2. Tighten the

5. Tighten the screw (3) on the hard drive service door.6. Align the tabs (1) on the memory module compartment cover with the notches on the computer.

Using optical drivesOptical drives include the following:●CD●DVD●Blu-ray (BD)Identifying the installed optical drive▲Select Start > Computer.A list

Removing an optical discThere are 2 ways to remove a disc, depending on whether the disc tray opens normally or not.When the disc tray opens normally1

When the disc tray fails to open normally1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive.2. Press in gen

Sharing optical drivesAlthough your computer may not have an integrated optical drive, you can access software and data,and install applications, by s

10 Memory modulesAdding or replacing memory modulesThe computer has two memory module slots. The capacity of the computer can be upgraded byadding a m

Connecting a USB device ... 55Removing a USB device ...

5. Slide the cover backwards (2), and then remove the cover (3).6. If you are replacing a memory module, remove the existing memory module:a. Pull awa

b. Grasp the edge of the memory module (2), and then gently pull the memory module out ofthe memory module slot.CAUTION: To prevent damage to the memo

c. Gently press the memory module (3) down, applying pressure to both the left and rightedges of the module, until the retention clips snap into place

11. Replace the battery.12. Reconnect external power and external devices.13. Turn on the computer.Adding or replacing memory modules 73

11 Securing your computer andinformationComputer security is essential for protecting the confidentiality, integrity, and availability of yourinformat

Locating your security software (select models only)HP Security Assistant provides a starting location for you to quickly access a collection of secur

Setting Windows passwordsPassword FunctionUser password Protects access to a Windows user account. It also must beentered when you exit Sleep or Hiber

Using the fingerprint readerIntegrated fingerprint readers are available on select computer models. In order to use the fingerprintreader, you must se

Using Internet security softwareWhen you use your computer to access email, a network, or the Internet, you potentially expose yourcomputer to compute

Installing software updatesHP, Microsoft Windows, and third-party software installed on your computer should be regularlyupdated to correct security p

Installing software updates ... 79Instal

Backing up your software applications and informationRegularly back up your software applications and information to protect them from being permanent

12 Backup and recoveryYour computer includes tools provided by the operating system and HP to help you safeguard yourinformation and restore it if eve

Restoring the systemIf the computer hard drive fails, you must use a set of recovery discs or a recovery flash drive torestore your system to its fact

Performing a system recoveryHP Recovery Manager software allows you to repair or restore the computer to its original factorystate. HP Recovery Manage

Restoring using the restore media1. If possible, back up all personal files.2. Insert the first recovery disc into the optical drive on your computer

Backing up and recovering your informationIt is very important to back up your files and keep any new software in a safe place. As you add newsoftware

Using Windows Backup and RestoreGuidelines:● Be sure that the computer is connected to AC power before you start the backup process.●Allow enough time

Create a system restore point1. Select Start > Control Panel > System and Security > System.2. In the left pane, click System Protection.3. C

13 Setup Utility (BIOS) and SystemDiagnosticsUsing Setup Utility (BIOS)Setup Utility, or Basic Input/Output System (BIOS), controls communication betw

Navigating and selecting in Setup Utility (BIOS)To navigate and select in Setup Utility (BIOS), follow these steps:1. Turn on or restart the computer,