HP AMC20493-001-KT1 User Manual

HP Notebook PCReference Guide

10 Reference GuideTo update the BIOS... 123To update Windows

Troubleshooting and MaintenanceTroubleshooting Your Computer100 Reference Guidedisplays exhibit some level of cosmetic imperfection. These cosmetic im

Troubleshooting and MaintenanceTroubleshooting Your ComputerReference Guide 101• Run the virus-scanning program. See “To protect against viruses” on

Troubleshooting and MaintenanceTroubleshooting Your Computer102 Reference GuideKeyboard and Pointing Device ProblemsUse these suggestions for built-in

Troubleshooting and MaintenanceTroubleshooting Your ComputerReference Guide 103• Make sure the embedded Keypad Lock (Fn+F8) is on—or that you press a

Troubleshooting and MaintenanceTroubleshooting Your Computer104 Reference GuideIf a network connection responds slowly• If your network connection us

Troubleshooting and MaintenanceTroubleshooting Your ComputerReference Guide 105• Eliminate extra connections in the line. If possible, connect direct

Troubleshooting and MaintenanceTroubleshooting Your Computer106 Reference GuideIf the modem isn’t detected• Check the modem setup. In Control Panel,

Troubleshooting and MaintenanceTroubleshooting Your ComputerReference Guide 107If the modem clicks repeatedly but doesn’t connect• Make sure you’re u

Troubleshooting and MaintenanceTroubleshooting Your Computer108 Reference GuideIf an I/O card stops communicating properly• Exit and restart the appl

Troubleshooting and MaintenanceTroubleshooting Your ComputerReference Guide 109Port Replicator ProblemsIf a connection isn’t working• Check that AC p

Reference Guide 11Getting Started with Your HP Notebook

Troubleshooting and MaintenanceTroubleshooting Your Computer110 Reference Guide• If you’re using a power strip, remove the AC adapter from the power

Troubleshooting and MaintenanceTroubleshooting Your ComputerReference Guide 111If the computer doesn’t suspend to Standby mode as expected• If you ha

Troubleshooting and MaintenanceTroubleshooting Your Computer112 Reference Guide• Make sure Windows is running; otherwise infrared printing is not ava

Troubleshooting and MaintenanceTroubleshooting Your ComputerReference Guide 113If the serial or parallel port is not working• Make sure the port conn

Troubleshooting and MaintenanceTroubleshooting Your Computer114 Reference GuideIf the computer won’t boot from the floppy disk drive• Make sure the f

Troubleshooting and MaintenanceTroubleshooting Your ComputerReference Guide 115If you cannot connect to a particular computer on the network• Make su

Troubleshooting and MaintenanceTesting the Hardware116 Reference GuideTesting the HardwareThe e-Diagtools hardware diagnostic program included with yo

Troubleshooting and MaintenanceTesting the HardwareReference Guide 117 12. Optional: open the Support Ticket. In Windows, click Start, All Programs,H

Troubleshooting and MaintenanceConfiguring the Computer118 Reference GuideConfiguring the ComputerThe BIOS Setup utility helps you configure your comp

Troubleshooting and MaintenanceConfiguring the ComputerReference Guide 119Main MenuSetting Description DefaultBIOS Revision Shows the current BIOS ver

Getting Started with Your HP NotebookTaking Inventory12 Reference GuideTaking InventoryCongratulations! Your notebook computer sets a new standard in

Troubleshooting and MaintenanceConfiguring the Computer120 Reference GuideSystem Devices MenuSetting Description DefaultVideo Display Device Sets whet

Troubleshooting and MaintenanceConfiguring the ComputerReference Guide 121Boot MenuSetting Description DefaultHard DiskRemovable DeviceCD-ROM/DVDBuilt

Troubleshooting and MaintenanceReinstalling and Updating Software122 Reference GuideReinstalling and Updating SoftwareYou can use the Recovery CD or D

Troubleshooting and MaintenanceReinstalling and Updating SoftwareReference Guide 1237. When the Recovery CD or DVD dialog box appears, follow the dis

Troubleshooting and MaintenanceReinstalling and Updating Software124 Reference Guide5. Connect any cables or equipment needed to connect to the Inter

Reference Guide 125HP Support and Service

HP Support and ServiceGetting Assistance for Your Computer126 Reference GuideGetting Assistance for Your ComputerTo get help from the WebHP has severa

HP Support and ServiceGetting Assistance for Your ComputerReference Guide 127To contact the HP Customer Care Center by e-mail, visit the HP Business S

HP Support and ServiceGetting Assistance for Your Computer128 Reference GuideTo receive repair serviceIf the HP notebook product is not normally sold

HP Support and ServiceGetting Assistance for Your ComputerReference Guide 129To prepare your computer for shipmentSee “To receive repair service” abov

Getting Started with Your HP NotebookTaking InventoryReference Guide 13• RAM modules for expanding memory.• Battery.• Port replicator.To find more

HP Support and ServiceHewlett-Packard Limited Warranty Statement130 Reference GuideHewlett-Packard Limited Warranty Statement1. HP warrants to you, t

HP Support and ServiceHewlett-Packard Limited Warranty StatementReference Guide 1317. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THISWARRANT

Reference Guide 133Reference Information

Reference InformationHardware Specifications134 Reference GuideHardware SpecificationsTechnology CodesEach HP notebook computer has a two-letter techn

Reference InformationHardware SpecificationsReference Guide 135Power Rechargeable lithium-ion (14.8 Vdc) battery with LED charge-level gauge.Battery l

Reference InformationHardware Specifications136 Reference GuideWireless LAN(certain models)Radio: IEEE 802.11b, WECA Wi-Fi compliant, direct-sequence

Reference InformationHardware SpecificationsReference Guide 137Major ICs Models with Technology Code KA:CPU: AMD Athlon or Duron processor.Core logic:

Reference InformationModem Reference Information138 Reference GuideModem Reference InformationIf your computer has a modem port, you can customize the

Reference InformationModem Reference InformationReference Guide 139Command Function (Conexant)MnActivate speaker: 0=off, 1=on during handshaking and o

Getting Started with Your HP NotebookIdentifying Parts of the Computer14 Reference GuideIdentifying Parts of the ComputerFront View1. Computer open/c

Reference InformationModem Reference Information140 Reference GuideCommand Function (Conexant)+ESA=a,b,c,d,e,f,g,hControls operation of synchronous ac

Reference InformationModem Reference InformationReference Guide 141Command Function (Conexant)+VRID=nReport caller ID: 0=use formatted presentation, 1

Reference InformationModem Reference Information142 Reference GuideCommand Function (Conexant)+MS=a,b,c,d,e,fSelect modulation (b, c, d, e, and f are

Reference InformationModem Reference InformationReference Guide 143Command Function (Conexant)+FMI Report modem manufacturer.+FMM Report modem model.+

Reference InformationModem Reference Information144 Reference GuideS-Registers (Conexant)Register Function (Conexant) Range/units DefaultS0 Number of

Reference InformationSafety InformationReference Guide 145Safety InformationPower CordsThe power cord supplied with the computer’s AC adapter should m

Reference InformationSafety Information146 Reference GuideErgonomicsWARNINGImproper use of keyboards and other input devices has been associated withe

Reference InformationSafety InformationReference Guide 147Laser SafetyThe CD-ROM and DVD drives used with the computer are certified as a Class 1 lase

Reference InformationSafety Information148 Reference GuideMercury SafetyThis product contains mercury in the fluorescent lamp of the liquid-crystal di

Reference InformationRegulatory InformationReference Guide 149Regulatory InformationThis section presents information that shows how your computer com

Getting Started with Your HP NotebookIdentifying Parts of the ComputerReference Guide 15Back View13. AC adapter jack.14. Two universal serial bus port

Reference InformationRegulatory Information150 Reference GuideDeclaration of Conformity (U.S.A.)Responsible Party: Hewlett-Packard CompanyManager of C

Reference InformationRegulatory InformationReference Guide 151European UnionThe equipment has been approved in accordance with Council Decision 98/482

Reference InformationRegulatory Information152 Reference GuideDie Geräte wurden gemäß Ratsentscheidung 98/482/EC für den Anschluss an eineeinzelne Tel

Reference InformationRegulatory InformationReference Guide 153JapanJapan Telecommunications ApprovalName of Equipment: AMC20493-001-KT1, AMC20493-001-

Reference InformationRegulatory Information154 Reference GuideRussiaInternationalProducts sold internationally by Hewlett-Packard and its authorized d

Reference InformationRegulatory InformationReference Guide 155Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014)Manufacturer’s Nam

Reference Guide 157IndexAAC adaptercompatibility, 21, 87connecting, 21AC adapter jacklocation, 15accessoriesbuying, 12adding RAM, 89AdHoc wireless net

158 Reference GuideBIOS settings, 120brightness, 30, 34, 45, 52dual display, 83dual monitor, 83extending life, 45external, 82port, 15power, 53quality,

Reference Guide 159status, 14, 17, 18locking computer, 39LPT1 port, 15MMain menu (BIOS), 119memoryadding, 89extended, 119PC2100 DDR-266, 89, 104removi

Getting Started with Your HP NotebookIdentifying Parts of the Computer16 Reference GuideBottom View28. Hard disk drive.29. Battery latch.30. RAM cover

160 Reference Guideresolutionexternal monitor, 82Ssafetybattery use, 146infrared port, 147laser, 147power cords, 145wireless communication, 66, 68savi

Getting Started with Your HP NotebookIdentifying Parts of the ComputerReference Guide 17Status LightsThe computer includes a number of status lights t

Getting Started with Your HP NotebookIdentifying Parts of the Computer18 Reference GuideThe keyboard status lights, located above the keyboard, indica

Getting Started with Your HP NotebookSetting Up Your ComputerReference Guide 19Setting Up Your ComputerWARNINGImproper use of keyboards and other inpu

2 Reference GuideNoticeThis manual and any examples contained herein are provided “as is” and are subject tochange without notice. Hewlett-Packard Com

Getting Started with Your HP NotebookSetting Up Your Computer20 Reference GuideTo remove the battery1. Before removing the battery, do one of the fol

Getting Started with Your HP NotebookSetting Up Your ComputerReference Guide 21Step 2: Connect AC powerCAUTIONUse only the HP AC adapter included with

Getting Started with Your HP NotebookSetting Up Your Computer22 Reference GuideStep 3: Connect a phone lineIf your computer does not include a built-i

Getting Started with Your HP NotebookSetting Up Your ComputerReference Guide 23Step 4: Turn on the computer• Press the power button above the left si

Getting Started with Your HP NotebookSetting Up Your Computer24 Reference GuideStep 6: Register your notebookBe sure to register your computer. Regist

Reference Guide 25Basic Operation

Basic OperationOperating Your Computer26 Reference GuideOperating Your ComputerYou can start and stop your computer using its power button. However, a

Basic OperationOperating Your ComputerReference Guide 27To reset the computerOccasionally, you may find that Windows or the computer has stopped respo

Basic OperationOperating Your Computer28 Reference Guide3. Use the arrow keys to select the boot device, and press ENTER.If you want to boot from a s

Basic OperationOperating Your ComputerReference Guide 29Moving and selecting1. Place your hands in a normal typing position.2. Move a thumb or finge

Reference Guide 3Important Safety InformationCAUTIONTo reduce the risk of fire, use only No. 26 AWG or larger telecommunications linecord to connect a

Basic OperationOperating Your Computer30 Reference GuideTo use the Fn hot keysThe combination of the Fn key plus another key creates a hot key—a short

Basic OperationOperating Your ComputerReference Guide 31To use the One-Touch buttonsYour computer includes five One-Touch buttons that can start any a

Basic OperationOperating Your Computer32 Reference Guide3. Type a label for the button, and then select the application, document, folder, or Website

Basic OperationOperating Your ComputerReference Guide 33To use the embedded keypadYour computer’s built-in keyboard includes an embedded keypad you ca

Basic OperationOperating Your Computer34 Reference GuideTo adjust the displayChanging the brightness• Press Fn+F1 or Fn+F2 to decrease or increase (r

Basic OperationOperating Your ComputerReference Guide 35To adjust the volumeTo increase or decrease the volume• Press Fn+PageUp or Fn+PageDown.• Pre

Basic OperationOperating Your Computer36 Reference Guide2. Select the presentation you want to show. If you don’t select one, you can choose onewhen

Basic OperationUsing CDs or DVDsReference Guide 37Using CDs or DVDsTo insert or remove a CD or DVDCAUTIONDo not remove a CD or DVD while the computer

Basic OperationUsing CDs or DVDs38 Reference GuideTo play DVD moviesIf your computer came with a DVD drive, it also includes DVD player software that

Basic OperationSecuring Your ComputerReference Guide 39Securing Your ComputerTo set up password protectionYou can protect your computer from access by

4 Reference GuideFor a PC supplied with a Microsoft operating system: When you start the PC and acceptthe Microsoft End-user License Agreement (“EULA”

Basic OperationSecuring Your Computer40 Reference Guide• Press the HP Quick Lock button—the five One-Touch buttons are located above thekeyboard.–or–

Basic OperationSecuring Your ComputerReference Guide 41To protect against virusesVirus-protection software can help protect the integrity of your data

Basic OperationWorking in Comfort with a Notebook PC42 Reference GuideWorking in Comfort with a Notebook PCWARNINGImproper use of keyboards and other

Basic OperationWorking in Comfort with a Notebook PCReference Guide 43Using Your Mobile Computer• Position the computer so your wrists and hands are

Basic OperationTaking Care of Your Computer44 Reference GuideTaking Care of Your ComputerUse the following recommendations to maintain your computer d

Basic OperationTaking Care of Your ComputerReference Guide 45To safeguard your data• Do not use a pointing device or activate any other device that i

Basic OperationTaking Care of Your Computer46 Reference GuideTo clean your computer• You can clean the computer with a soft cloth dampened with clean

Reference Guide 47Batteries and Power Management

Batteries and Power ManagementManaging Power Consumption48 Reference GuideManaging Power ConsumptionWhen you’re running your computer on battery power

Batteries and Power ManagementManaging Power ConsumptionReference Guide 49The computer can also enter Hibernate mode if battery power reaches a critic

Reference Guide 5EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copyor adaptation in violation of the U.S. Export Admin

Batteries and Power ManagementManaging Power Consumption50 Reference GuideTo manage power manuallyIn addition to allowing the computer to enter its po

Batteries and Power ManagementUsing Battery PowerReference Guide 51Using Battery PowerTo check battery statusFrom the battery status lightYou computer

Batteries and Power ManagementUsing Battery Power52 Reference GuideTo respond to a low-battery warningThe computer automatically alerts you when the b

Batteries and Power ManagementUsing Battery PowerReference Guide 53• Put the computer in Standby mode whenever you are not using it for a short while

Reference Guide 55Modem and Network Connections

Modem and Network ConnectionsUsing the Modem56 Reference GuideUsing the ModemIf your computer has a modem port, you can connect your modem to a teleph

Modem and Network ConnectionsUsing the ModemReference Guide 57To connect the modemCAUTIONTo reduce the risk of fire, use only No. 26 AWG or larger tel

Modem and Network ConnectionsUsing the Modem58 Reference Guidefailed connection, you must wait one hour before trying the number again. If you dialbef

Modem and Network ConnectionsUsing the ModemReference Guide 59To disconnect from the InternetYou remain connected to the Internet until you shut down

Modem and Network ConnectionsUsing the Modem60 Reference GuideTo change your modem settingsThe modem is already set up to be compatible with telephone

Modem and Network ConnectionsUsing the ModemReference Guide 61To send and receive e-mailSending and receiving e-mail requires an e-mail account with a

Modem and Network ConnectionsUsing the Modem62 Reference GuideTo send and receive faxesSending and receiving faxes requires just a telephone connectio

Modem and Network ConnectionsConnecting to a LANReference Guide 63Connecting to a LANIf your model has a LAN port, you can connect to local area netwo

Modem and Network ConnectionsMaking Wireless Network Connections64 Reference GuideMaking Wireless Network ConnectionsIf your computer includes a wirel

Modem and Network ConnectionsMaking Wireless Network ConnectionsReference Guide 65• Key format: ASCII for passphrase, hexadecimal for key string.• K

Modem and Network ConnectionsMaking Wireless Network Connections66 Reference GuideTo turn wireless communication on and offImportantWireless networks

Modem and Network ConnectionsMaking Wireless Network ConnectionsReference Guide 67If you’re within range of your wireless network, your computer autom

Modem and Network ConnectionsMaking Wireless Bluetooth Connections68 Reference GuideMaking Wireless Bluetooth ConnectionsIf your computer includes Blu

Modem and Network ConnectionsMaking Wireless Bluetooth ConnectionsReference Guide 69Turning off Bluetooth communicationTurning off communication ends

Reference Guide 7ContentsGetting Started with Your HP Notebook ... 11Taking Inventor

Modem and Network ConnectionsMaking Wireless Bluetooth Connections70 Reference GuideTo prepare for Bluetooth connectionsBefore you use your computer t

Modem and Network ConnectionsMaking Wireless Bluetooth ConnectionsReference Guide 71To send or receive files using BluetoothIf your computer includes

Modem and Network ConnectionsMaking Wireless Bluetooth Connections72 Reference GuideTo connect to a Bluetooth printer or serial deviceYou can connect

Modem and Network ConnectionsMaking Wireless Bluetooth ConnectionsReference Guide 7312. Double-click the printer icon for the Bluetooth printer you wa

Reference Guide 75Add-On Devices

Add-On DevicesConnecting PC Cards76 Reference GuideConnecting PC CardsThe computer’s PC Card slot is available for storing data and expanding thecommu

Add-On DevicesConnecting PC CardsReference Guide 77Removing a PC CardCAUTIONBefore removing a PC Card, you must use the Eject Hardware or Safely Remov

Add-On DevicesConnecting External Devices78 Reference GuideConnecting External DevicesTo identify connectors for external devicesThe diagrams below sh

Add-On DevicesConnecting External DevicesReference Guide 7910. PC Card and CardBus slot. See “Connecting PC Cards” on page 76.11. IEEE 1394 port (on c

8 Reference GuideTo protect against viruses ... 41To lock the hard d

Add-On DevicesConnecting External Devices80 Reference GuideNoteBefore you connect any device, check its documentation to see if you need to make anyse

Add-On DevicesConnecting External DevicesReference Guide 81NoteIf you have problems making this connection, contact the device manufacturer and theHP

Add-On DevicesConnecting External Devices82 Reference GuideNoteIf your model has a built-in microphone and you plug a device into the externalmicropho

Add-On DevicesConnecting External DevicesReference Guide 83monitors vary greatly, and the display quality of your monitor may not be optimal athigher

Add-On DevicesConnecting External Devices84 Reference Guidecomposite phono (RCA-type) connection, a good-quality standard cable isrecommended. However

Add-On DevicesConnecting External DevicesReference Guide 85To connect an IEEE 1394 deviceIf your computer has an IEEE 1394 port (located on the comput

Add-On DevicesConnecting External Devices86 Reference GuideUsing the infrared port• Make sure the infrared ports of your computer and the other devic

Add-On DevicesConnecting External DevicesReference Guide 87To use a port replicatorA port replicator provides your computer with external connections

Add-On DevicesConnecting External Devices88 Reference Guide4. Press the computer down until both sides click into place.5. If the computer is off, o

Add-On DevicesInstalling Additional RAMReference Guide 89Installing Additional RAMThe computer has no memory (RAM) built in but has two slots that hol

Reference Guide 9Connecting External Devices... 78To identify conne

Add-On DevicesInstalling Additional RAM90 Reference GuideTo remove a RAM expansion moduleYou may want to remove a RAM module so you can install a larg

Add-On DevicesReplacing the Hard Disk DriveReference Guide 91Replacing the Hard Disk DriveTo replace the hard disk driveYou’ll need a small Phillips s

Add-On DevicesReplacing the Hard Disk Drive92 Reference GuideTo replace the hard disk drive holderIf you are installing a new hard drive that does not

Add-On DevicesReplacing the Hard Disk DriveReference Guide 93To prepare a new hard disk driveWhen you install a new hard disk drive, you also need to

Reference Guide 95Troubleshooting and Maintenance

Troubleshooting and MaintenanceTroubleshooting Your Computer96 Reference GuideTroubleshooting Your ComputerThis section contains solutions to a many t

Troubleshooting and MaintenanceTroubleshooting Your ComputerReference Guide 97If sound does not record• Try plugging in an external microphone. Your

Troubleshooting and MaintenanceTroubleshooting Your Computer98 Reference GuideIf a DVD movie stops playing in the middle• The DVD may be double-sided

Troubleshooting and MaintenanceTroubleshooting Your ComputerReference Guide 99Display ProblemsIf the computer is on, but the screen is blank• Move th