HP C2M97UA C2M97UA User Manual

HP Pavilion 15 Sleekbook, HP Pavilion15 Ultrabook, and HP PavilionTouchSmart 15 SleekbookMaintenance and Service GuideSUMMARYCAUTION: Your computer ha

Category Description IntelHM70UMAIntelHM77UMAIntelHM77DiscreteInternalgraphics(UMA)computermodelwithTouchSmartSwitchablediscretegraphicscomputermodelw

6 Using Ubuntu Linux Setup Utility(BIOS) and System DiagnosticsSetup Utility, or Basic Input/Output System (BIOS), controls communication between all

●To close a text box or return to the menu display, press esc.●To display additional navigation and selection information while Setup Utility is open,

Determining the BIOS versionTo determine whether available BIOS updates contain later BIOS versions than those currently installedon the computer, you

Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly.To start Sy

7 SpecificationsComputer specifications Metric U.S.Dimensions:Width38.57 cm15.18 inDepth25.9 cm10.19 inHeight (front to back).207 cm to .207 cm.081 in

39.6 (15.6 in), TouchSmart display specifications Metric U.S.DimensionsWidth38.5 cm15.18 inHeight21 cm7.72 inDiagonal39.8 cm15.67 inNumber of colorsUp

39.6 (15.6 in), BrightView display specifications[Author note:]need verification that TouchSmart display specs are the same. Metric U.S.DimensionsWidt

1 TB* 750 GB* 640 GB* 500 GB* 320 GB*Disk rotational speed5400 rpm 7200 and5400 rpm5400 rpm 7200 and5400 rpm5400 rpmOperating temperature5°C to 55°C

8 Windows 8 Backing up, restoring,and recoveringYour computer includes tools provided by HP and the operating system to help you safeguard yourinforma

See Creating HP Recovery media on page 101.2.As you add hardware and software programs, create system restore points. A system restore pointis a snaps

Category Description IntelHM70UMAIntelHM77UMAIntelHM77DiscreteInternalgraphics(UMA)computermodelwithTouchSmartSwitchablediscretegraphicscomputermodelw

●The creation process can take up to an hour or more. Do not interrupt the creation process.●If necessary, you can exit the program before you have fi

For more information, see Recovering using HP Recovery Manager on page 105.●If you want to recover the computer's original factory partitioning a

Using Windows Refresh for quick and easy recoveryWhen your computer is not working properly and you need to regain system stability, the WindowsRefres

To use the Start screen:1.On the Start screen, point to the far-right upper or lower corner of the screen to display thecharms.2.Click Settings.3.Clic

To start HP Recovery Manager from the HP Recovery partition:1.Press f11 while the computer boots.– or –Press and hold f11 as you press the power butto

IMPORTANT: Removing the HP Recovery partition means you can no longer use Windows Refresh,the Windows Remove everything and reinstall Windows option,

9 Ubuntu Linux Backing up,restoring, and recoveringRecovery after a system failure is as good as your most recent backup. As you add new software andd

on the drivers and software installed on your computer, you may need slightly more than 8 GB ofspace. HP recommends that you use a 16 GB device or abo

NOTE: Before you back up your information, be sure you have designated a location to save thebackup files.1.Click the System menu icon at the far righ

10 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 V ac, or from 22

Category Description IntelHM70UMAIntelHM77UMAIntelHM77DiscreteInternalgraphics(UMA)computermodelwithTouchSmartSwitchablediscretegraphicscomputermodelw

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belg

Country/region Accredited agency Applicable note numberThe United States UL 21.The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor

11 RecyclingWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local laws and

IndexAAC adapter 10spare part number 28, 30, 33action keysidentifying 16antennaremoval 87spare part number 27, 30, 87Antenna Kitspare part number 27,

spare part numbers 25, 29,30, 56specifications 98hard drive cableremoval 68Hard Drive Hardware Kitspare part number 25, 33, 56hard drive light 9HDMI p

keyboard 7memory module 3microphone 5operating system 7pointing device 7ports 6power requirements 7processors 1product name 1security 7serviceability

webcam/microphone moduleremoval 85spare part number 27, 33,85Windowsbackup 101File History 101, 102Refresh 102, 104reinstall 102, 104remove everything

Category Description IntelHM70UMAIntelHM77UMAIntelHM77DiscreteInternalgraphics(UMA)computermodelwithTouchSmartSwitchablediscretegraphicscomputermodelw

Category Description IntelHM70UMAIntelHM77UMAIntelHM77DiscreteInternalgraphics(UMA)computermodelwithTouchSmartSwitchablediscretegraphicscomputermodelw

Category Description IntelHM70UMAIntelHM77UMAIntelHM77DiscreteInternalgraphics(UMA)computermodelwithTouchSmartSwitchablediscretegraphicscomputermodelw

Category Description IntelHM70UMAIntelHM77UMAIntelHM77DiscreteInternalgraphics(UMA)computermodelwithTouchSmartSwitchablediscretegraphicscomputermodelw

2 External component identificationRight side Component Description(1)Power light●White: The computer is on.●Blinking white: The computer is in the Sl

Component Description(6) RJ-45 (network) jack lights [Author note:]Is this how the lightswork?●White—Computer is connected to a network.●Blinking amb

Component Description(3)USB 2.0 port Connects an optional USB 2.0 device.(4)Audio-out (headphone) jack/Audio-in(microphone) jackConnects optional powe

© Copyright 2012, 2013 Hewlett-PackardDevelopment Company, L.P.AMD is a trademark of Advanced MicroDevices, Inc. Bluetooth is a trademarkowned by its

Component Description(4)Internal microphone Records sound.[Author note:] Does this platform have proximity sensors or IR emitters?.*The antennas are n

TopTouchPadComponent Description(1) TouchPad light (not supported on UbuntuLinux)●Amber: The TouchPad is off.●Off: The TouchPad is on.(2) TouchPad on

LightsComponent Description(1)Power light●White: The computer is on.●Blinking white: The computer is in the Sleep state, whichis an energy-saving mode

Buttons and speakersComponent Description(1)Power button●When the computer is off, press the button to turn onthe computer.●When the computer is in th

KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key (for Windows computer models).(2) fn key

Component Description(6) num lock key Controls the function of the integrated numeric keypad. Pressthe key to alternate between the standard numeric

Component Description(3) [Author note:]Verify the number ofvents.Vents (4)Enable airflow to cool internal components.NOTE: The computer fan starts up

3 Illustrated parts catalogService label When ordering parts or requesting information, provide the computer serial number and modeldescription provid

Computer major componentsItem Component Spare partnumber(1)39.6 cm (15.0 in), high definition (HD), WLED, SVA BrightView TouchSmart slim displayassemb

Item Component Spare partnumber 39.6 cm (15.0 in), high definition (HD), WLED, SVA BrightView display assembly. The displayassembly is spared at the s

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

Item Component Spare partnumber ●Ruby red (select models only) 701703-001 ●Winter blue (select models only) 709177-001 ●Sparkling black 701704-001 ●Sp

Item Component Spare partnumber ●For FreeDOS 1.0 or Ubuntu Linux 701691-001 For use with computer models with HM70 chipsets and Pentium 997 processor

Item Component Spare partnumber ●For Windows 8 Standard 701702-501 ●For FreeDOS 1.0 or Ubuntu Linux 701702-001 For use with computer models with HM77

Item Component Spare partnumber ●For Windows 8 Standard 725070-501 ●For FreeDOS 1.0 or Ubuntu Linux 725070-001(7) Memory modules (two, DDR3-1600 MHz,

Item Component Spare partnumber ●[Author note:]mangoQualcomm Atheros AR9565 802.11 b/g/n 1×1 WiFi and Bluetooth 4.0 ComboAdapter for use with computer

Display assembly subcomponentsItem Component Spare part number(1) Display bezel701680-001(2) Display Hinge Kit (includes left and right display hinges

Miscellaneous partsComponent Spare part numberAC adapter:●65 W RC V AC adapter 693715-001●65 W RC non-smart AC adapter (For use in China and India) 70

Sequential part number listingSpare part number Description490371-001 Power cord for use in North America (black, 3-pin, 1.83 m)490371-011 Power cord

Spare part number Description670290-005[Author note:]jackson peak 1Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combination

Spare part number Description701684-001 Keyboard with black finish for use in the United States (includes cable)701684-031 Keyboard with black finish

iv Safety warning notice

Spare part number Description701690-001 Speaker assembly (includes left and right speakers and cable)701691-001 For use only with computer models equi

Spare part number Description701702-601 For use only with computer models equipped with Discrete Graphics video memory, an HM77chipset, an i5-3317U pr

Spare part number Description712798-601 Processor for use with computer models with HM77 chipsets. i3-2327U for use with Windows 8Professional 712799-

Spare part number Description725069-501 Processor for use with UMA touch screen computer models with 630M chipsets I3-3227Uprocessors, and 1 GB of ded

4 Removal and replacementproceduresCAUTION: The user-replaceable parts for this computer are:AC adapterBatteryKeyboardFor all parts that are not user-

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseator seat the cables during removal and insertion. Ha

CAUTION: To prevent damage to the computer when you are removing or installing internalcomponents, observe these precautions:Keep components in their

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Service labelWhen ordering parts or requesting information, provide the computer serial number and model numberprovided on the service label. The serv

Table of contents1 Product description ... 12

BatteryDescription Spare part number4 cell, 37 Whr, 2.55 Ah Li-ion battery 695192-001Before disassembling the computer, follow these steps:1.Shut down

2.Reset the battery release lock (2) to the locked position.Component replacement procedures43

Computer feetDescription Spare part numberRubber Feet Kit697906-001The computer feet are adhesive-backed rubber pads. There are 5 rubber feet that att

Before removing the display panel, follow these steps:1.Shut down the computer.2.Disconnect all external devices connected to the computer.3.Disconnec

3.Remove the display bezel (4). 4.Remove the four Phillips screws for the display panel.5.Move the panel toward the keyboard (1).NOTE: Support the dis

7.Disconnect the display panel cable (3) from the display panel, and then remove the panel (4).Reverse this procedure to replace the panel.KeyboardNOT

Description Spare part number●For use in Thailand 701684-281●For use in Turkey 701684-141●For use in the United Kingdom 701684-031●For use in the Unit

Remove the keyboard:1.Remove the two Phillips screws that secure the keyboard to the computer.2.Turn the computer right-side up with the front toward

3.Turn the computer right-side up with the front toward you and open the display.4.Gently slide your finger along the top edge of the keyboard to rele

5.Tilt the keyboard forward (1) onto the palm rest. Release the zero insertion force (ZIF) connector(2) to which the keyboard cable is attached, and t

Top cover ... 51Power button board ...

Before removing the top cover, follow these steps:1.Shut down the computer.2.Disconnect all external devices connected to the computer.3.Disconnect th

2.Disconnect the power button cable (1) and the TouchPad cable (2).3.Close the display and turn the computer upside down.4.Remove the eight Phillips s

6.Gently lift around the edges of the top cover (1) and lift to remove the top cover (2).When replacing the top cover, be sure that the Power button b

Remove the power button board:1.Turn the top cover upside down, with the front toward you.2.Remove the Phillips screw (1) and tape that secure the pow

Hard driveNOTE: The hard drive spare part kit does not include the hard drive cable, or hard drive bracket andscrews.Description Spare part number9.5

Remove the hard drive:1.Disconnect the USB cable on top of the hard drive from the computer.NOTE: If it is necessary to replace the hard drive cable,

3.Remove the four Phillips screws (1), and then remove the bracket (2) from the hard drive.To install a hard drive, reverse the removal procedure.58 C

USB board/Audio jackDescription Spare part numberUSB board (includes cable and audio-out/audio-in jack)701687-001IMPORTANT: Make special note of each

WLAN moduleDescription Spare part numberIntel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combinationadapter, for use with comput

Remove the WLAN module:1.Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.NOTE: The 1/black WLAN antenna cable is connecte

39.6 (15.6 in), TouchSmart display specifications ... 9739.6 (15.6 in), BrightView

3.Remove the WLAN module by pulling the module away from the slot at an angle (3).NOTE: The WLAN module is designed with a notch to prevent incorrect

System boardNOTE: The system board Thermal Material Kit, part number 680571-001, includes replacementthermal paste and pads.Description Spare part num

Description Spare part number●For FreeDOS 1.0 or Ubuntu Linux 712795-001For use with computer models with HM77 chipsets and i3-2377M processors: ●For

Description Spare part numberFor use with computer models with HM77 chipsets. i3-3217U processors, and 1 GB of dedicatedvideo memory: ●For Windows 8 P

Before removing the system board, follow these steps:1.Shut down the computer.2.Disconnect all external devices connected to the computer.3.Disconnect

NOTE: The heat sink on your system board may appear different from the heat sink shown.1.Disconnect the following cables from the system board:(1) Dis

5.Remove the system board by sliding it up and to the left at an angle (2).6.Disconnect the power connector cable (3).7.Remove the hard drive cable: a

Memory moduleWARNING! To reduce the risk of electric shock and damage to the equipment, unplug the powercord and remove all batteries before installin

3.Remove the memory module (2) by pulling it away from the slot at an angle.CAUTION: To prevent damage to the memory module, hold the memory module by

2.Press down on the left and right sides of the memory module (2) until the side retention clips snapback into place.3.Reverse the previous removal st

viii

RTC batteryDescription Spare part numberRTC battery697917-001IMPORTANT: Make special note of each screw and screw lock size and location during remova

Reverse this procedure to install the RTC battery.Component replacement procedures73

mSATA solid-state driveDescription Spare part numbermSATA solid-state drive, 32 GB drive (for use with computers with Intel Core processors, notsuppor

2.Remove the Phillips screw (1) and slide out the mSATA solid-state drive (2).NOTE: The drive tilts up to remove. The drive also has a notch that you

PCH heat sinkDescription Spare part numberPCH heat sink699248-001IMPORTANT: Make special note of each screw and screw lock size and location during re

Reverse this procedure to install the PCH heat sink onto a replacement system board.Heat sinkDescription Spare part numberUMA graphics heat sink697915

2.Remove the heat sink. If you have an UMA graphics heat sink, go to step c.a.Loosen all of the captive screws (1) and (2) and then lift the switchabl

b.Thoroughly clean the thermal connections (1), (3) on the system board and the heat sink (2),(4) before replacing a heat sink onto a system board. Co

Fan Description Spare part numberFan697914-001IMPORTANT: Make special note of each screw and screw lock size and location during removaland replacemen

Reverse this procedure to install the cooling fan in the base enclosure.Speaker assemblyDescription Spare part numberSpeaker assembly701690-001IMPORTA

1 Product descriptionCategory Description IntelHM70UMAIntelHM77UMAIntelHM77DiscreteInternalgraphics(UMA)computermodelwithTouchSmartSwitchablediscreteg

▲Gently release the wires (1) routed along the top of the base enclosure and lift both pieces of thespeaker assembly (2).Reverse this procedure to ins

Remove the RJ-45 cover:1.Remove the Phillips M screw (1) for the RJ-45 cover.2.Lift the RJ-45 assembly (2) to remove it from the base enclosure.Revers

10.Remove the WLAN (see WLAN module on page 60).11.Remove the system board (see System board on page 63).Remove the display assembly.CAUTION: Support

Description Spare part number●Ruby red 701677-001●Sparkling black 701678-001●Winter blue 709169-001Display Hinge Kit (includes left and right display

2.Remove the two top screws (1) and two bottom screws (2) from the display bracket and lift thedisplay brackets (3) to remove them.3.If it is necessar

4.If it is necessary to replace the wireless antenna cables and transceivers:a.Release the wireless antenna cables from the clips (1) built into the d

10.Remove the system board (see System board on page 63).11.Remove the display assembly (see Display panel on page 44).Remove the power connector:NOTE

5 Using Windows 8 Setup Utility(BIOS) and System DiagnosticsSetup Utility, or Basic Input/Output System (BIOS), controls communication between all the

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only

Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly.To start Sy